A tailored course, built for your situation
Mastering CIS Controls for Facility Support Leaders
Build defensible, accurate, and audit-ready facility operations with precision frameworks
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Spending too many cycles revising facility compliance outputs before audit readiness
The situation this course is for
Facility leaders often deliver strong work that still gets sent back for corrections, not because of failure, but because the evidence trail doesn’t match what reviewers expect. This creates invisible rework and delays recognition.
Who this is for
Facility Support Manager at a global tech firm elevating operational discipline under efficiency pressure
Who this is not for
Entry-level technicians, janitorial staff, or third-party vendors without control documentation responsibility
What you walk away with
- Produce facility control documentation that passes internal review on first submission
- Map physical and technical safeguards to CIS Controls verbatim
- Reduce revision loops in audit preparation cycles
- Cite specific CIS benchmarks when justifying security investments
- Deliver clearer narratives during compliance walkthroughs
The 12 modules (with all 144 chapters)
Module 1. Introduction to CIS Controls in Physical Operations
Ground facility management in the structure of CIS Controls, focusing on applicability to non-IT environments. Understand how Level 1 benchmarks translate into actionable facility safeguards. Learn to identify overlap with existing maintenance logs, access records, and vendor contracts. Set the foundation for mapping routine operations to control language. Clarify the difference between cyber hygiene and physical control maturity. Prepare to integrate CIS into daily reporting cycles without disruption.
12 chapters in this module
- Understanding the CIS Controls framework scope
- How physical security aligns with cyber hygiene standards
- Differentiating Level 1 and Level 2 controls in practice
- Identifying facility-relevant controls from the full set
- Mapping current workflows to baseline CIS requirements
- Common misconceptions about CIS in non-IT roles
- Establishing a control ownership model for facilities
- Integrating CIS language into existing documentation
- Timing control assessments with routine audits
- Documenting evidence that meets auditor expectations
- Leveraging maintenance logs as control evidence
- Building a baseline inventory for control alignment
Module 2. CIS Control 01: Inventory and Control of Hardware Assets
Apply Control 01 to facility-managed devices including access panels, environmental sensors, and building automation systems. Define what counts as a managed asset in your environment. Build a validated inventory process using barcode scans and scheduled walkthroughs. Link asset records to physical locations and custodians. Use automated logs where available to reduce manual effort. Align with IT on shared asset definitions. Develop a monthly validation rhythm to keep inventory current.
12 chapters in this module
- Defining hardware assets under facility responsibility
- Including building automation and control systems
- Excluding IT-managed endpoints from scope
- Establishing a facility-specific asset register
- Using barcode or QR systems for physical audits
- Scheduling quarterly inventory validation
- Linking equipment to room and zone locations
- Assigning custodial responsibility for each asset
- Integrating with existing CMDB or asset systems
- Documenting deviation processes for exceptions
- Validating inventory against work order history
- Producing evidence for control review cycles
Module 3. CIS Control 02: Inventory and Control of Software Assets
Identify software systems managed or used within facility operations, including HVAC controllers, access management platforms, and fire suppression monitoring tools. Establish ownership and version tracking. Define approved versus unapproved software use. Integrate with security teams to validate configurations. Monitor for unauthorised software additions. Maintain logs of system updates and patches. Create reporting templates for software compliance reviews.
12 chapters in this module
- Identifying embedded software in physical systems
- Tracking firmware versions for safety equipment
- Recognizing software-controlled access panels
- Mapping software dependencies in control systems
- Establishing approved software baseline lists
- Detecting unauthorised software modifications
- Monitoring update logs for compliance
- Coordinating with IT on patch schedules
- Documenting exceptions with justification
- Using vendor service records as evidence
- Reporting software status in audit cycles
- Aligning with security team review timelines
Module 4. CIS Control 03: Continuous Vulnerability Management
Implement a process to detect and address vulnerabilities in systems under facility control. Focus on firmware updates, physical access flaws, and configuration drift. Establish a scoring system for risk severity. Integrate vulnerability scans with maintenance schedules. Prioritize remediation based on business impact. Document mitigation plans for unresolved findings. Share findings securely with security teams.
12 chapters in this module
- Defining vulnerability in non-IT facility systems
- Conducting quarterly configuration assessments
- Reviewing firmware update requirements
- Assessing physical access control weaknesses
- Scoring findings by safety and uptime impact
- Scheduling fixes during planned maintenance
- Documenting risk acceptance decisions
- Tracking remediation status over time
- Generating monthly vulnerability summaries
- Integrating with security team reporting
- Using penetration test results as input
- Building evidence dossiers for auditors
Module 5. CIS Control 04: Controlled Use of Administrative Privileges
Map elevated access rights in facility systems, including building access overrides and system resets. Identify who holds special permissions. Document approval processes for privilege use. Monitor for unauthorised privilege escalation. Enforce separation of duties where applicable. Align with security policies on password management and session timeouts.
12 chapters in this module
- Identifying systems with administrative access
- Listing personnel with override capabilities
- Documenting approval workflow for access
- Tracking temporary privilege grants
- Enforcing multi-person verification
- Logging use of elevated functions
- Reviewing access logs monthly
- Managing shared account risks
- Aligning password policies with standards
- Applying session timeout rules
- Reporting privileged activity to security
- Auditing privilege use quarterly
Module 6. CIS Control 05: Secure Configuration for Hardware and Software
Establish standard configurations for all facility-managed systems. Develop baselines for fire panels, access systems, and environmental controls. Use manufacturer guidance and internal policy to define secure settings. Conduct regular configuration reviews. Automate checks where possible. Document deviations and their justifications. Share configuration standards with operations teams.
12 chapters in this module
- Defining secure configuration baselines
- Using manufacturer hardening guides
- Setting password complexity rules
- Disabling unnecessary services
- Configuring logging and alerting
- Standardizing network settings
- Applying firmware version policies
- Controlling default account use
- Validating settings quarterly
- Documenting approved deviations
- Integrating with change management
- Producing configuration evidence
Module 7. CIS Control 06: Maintenance, Monitoring, and Analysis of Audit Logs
Ensure facility systems generate usable logs for security and operational review. Identify which systems produce logs. Define retention requirements. Establish monitoring for critical events. Set up alerts for access anomalies. Integrate with central logging where allowed. Train staff on log review basics. Document log review processes for auditors.
12 chapters in this module
- Identifying systems with event logging
- Defining critical log events for facilities
- Setting log retention periods
- Securing log storage integrity
- Enabling automatic alerts
- Monitoring access attempt patterns
- Reviewing logs weekly
- Integrating with SIEM systems
- Documenting log review procedures
- Training staff on anomaly detection
- Producing audit-ready summaries
- Aligning with security team needs
Module 8. CIS Control 07: Email and Web Browser Protections
While managed by IT, understand how facility staff interact with email and browsers in operational roles. Recognize phishing risks in vendor communication. Apply secure practices for web-based facility portals. Enforce use of approved devices. Limit browser plug-ins on managed equipment. Support organisation-wide safety standards through disciplined use.
12 chapters in this module
- Recognizing phishing in vendor correspondence
- Using multi-factor authentication
- Avoiding unauthorised browser extensions
- Limiting personal use on work devices
- Reporting suspicious email activity
- Securing access to web portals
- Maintaining clean browsing profiles
- Avoiding public Wi-Fi for work
- Following acceptable use policies
- Supporting organisation-wide controls
- Training teams on web safety
- Documenting compliance efforts
Module 9. CIS Control 08: Malware Defenses
Understand malware risks that could impact facility systems, including USB-based infections and supply chain risks. Enforce policies on device connections. Train staff on clean media use. Coordinate with IT on endpoint protection. Monitor for signs of compromise in connected systems. Support organisation-wide anti-malware initiatives.
12 chapters in this module
- Identifying malware risks in facility systems
- Enforcing USB device policies
- Scanning external media before use
- Reporting unusual system behavior
- Coordinating with IT on detection
- Monitoring for unauthorised software
- Supporting endpoint protection rollout
- Training staff on malware awareness
- Documenting incident response steps
- Validating patch deployment
- Reviewing vendor software sources
- Building evidence for control reviews
Module 10. CIS Control 09: Limitation and Control of Network Ports, Protocols, and Services
Work with IT to ensure facility systems use only necessary network pathways. Identify open ports on building systems. Document protocols in use. Request firewall rules for critical services. Reduce attack surface by disabling unused services. Maintain records of network access approvals.
12 chapters in this module
- Inventorying networked facility systems
- Identifying active network ports
- Documenting required protocols
- Requesting firewall exceptions
- Disabling unused services
- Reducing attack surface
- Coordinating with network teams
- Validating segmentation
- Reporting configuration details
- Updating records quarterly
- Aligning with change control
- Producing network evidence
Module 11. CIS Control 10: Data Recovery
Ensure facility-critical data is backed up and recoverable. Identify data stored in access systems, environmental monitors, and safety logs. Define recovery time objectives. Test restoration procedures. Document backup schedules. Coordinate with IT on storage locations. Maintain offline copies where necessary.
12 chapters in this module
- Identifying critical facility data sets
- Defining recovery time objectives
- Establishing backup frequency
- Testing data restoration
- Securing backup media
- Maintaining offline copies
- Documenting recovery procedures
- Coordinating with IT teams
- Validating backup integrity
- Reporting on recovery readiness
- Updating playbooks annually
- Producing evidence for auditors
Module 12. Integrating CIS Controls into Facility Operations
Embed CIS compliance into daily routines, maintenance cycles, and leadership reporting. Automate evidence collection where possible. Train teams on control expectations. Build a living playbook for ongoing adherence. Position facility leadership as a model for operational discipline. Showcase contribution to organisational resilience.
12 chapters in this module
- Aligning control tasks with maintenance
- Scheduling recurring control checks
- Training staff on compliance basics
- Automating evidence collection
- Building internal reporting dashboards
- Preparing for audit cycles
- Sharing best practices
- Updating playbooks quarterly
- Documenting process improvements
- Measuring control maturity
- Showcasing facility contributions
- Sustaining long-term compliance
How this maps to your situation
- Facility support at global tech firms under efficiency pressure
- Leaders responsible for audit-ready operations
- Cross-functional coordination with IT and security
- Compliance expectations beyond checklists
Before vs. after
Before
Delivering facility compliance work that often requires revision or clarification before audit approval
After
Shipping precise, benchmark-aligned outputs that stand up in review cycles without rework
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, with flexibility to complete at your own pace
If nothing changes
Continued investment of time in revising outputs that could otherwise pass first-time review, leading to slower recognition and diminished influence in cross-functional settings
How this compares to the alternatives
Unlike generic compliance courses, this program focuses on the intersection of physical operations and CIS Controls, delivering templates and playbooks tailored to facility leaders in high-expectation environments.
Frequently asked
Is this course relevant for non-IT roles?
Yes , it translates CIS Controls into actionable steps for facility and operations leaders managing physical systems with digital components.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me during audit cycles?
Yes , it prepares you to produce accurate, benchmark-aligned documentation that meets reviewer expectations the first time.
$199 one-time. Approximately 3 hours per module, with flexibility to complete at your own pace.
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours