A tailored course, built for your situation
Mastering DORA for Senior Compliance Practitioners in Global Banking
A step-by-step implementation playbook for operational resilience under DORA
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Getting pulled into high-stakes compliance decisions but lacking the structured voice to shape outcomes
Who this is for
Senior compliance and risk professionals in global banks, leading implementation of DORA, outsourcing governance, and operational resilience frameworks without formal executive authority
Who this is not for
Entry-level compliance staff, external auditors, or consultants without direct influence over internal control design
What you walk away with
- Consistently shape technical decisions in vendor and incident management reviews
- Present control evidence that reduces rework and speeds up internal approvals
- Anchor peer discussions in real implementation sequencing, not abstract standards
- Lead working sessions on incident reporting thresholds and delegation frameworks
- Build reusable artefacts that survive auditor line-item challenges
The 12 modules (with all 144 chapters)
Module 1. DORA Scope Boundaries and In-Scope Entity Mapping
Define what systems, third parties, and services fall under DORA’s operational resilience mandate based on EBA guidelines and firm-specific risk appetite.
12 chapters in this module
- Identifying core services under DORA Article 4
- Mapping internal dependencies to EBA RTS thresholds
- Differentiating between critical and important functions
- Documenting outsourcing arrangements for audit readiness
- Applying proportionality in scope decisions for mid-tier units
- Integrating NIS2 overlap into scope boundaries
- Tracking third-party risk signals pre-engagement
- Setting thresholds for incident classification under Article 5
- Aligning internal service level agreements with DORA uptime expectations
- Using BCM plans to justify scope exclusions
- Validating scope with internal audit early in the cycle
- Updating scope documentation after M&A or integration
Module 2. Incident Classification and Escalation Protocols
Build clear rules for classifying incidents and triggering response workflows that satisfy both technical teams and regulators.
12 chapters in this module
- Defining major incident criteria per EBA ITS the current cycle
- Creating incident scoring rubrics for frontline analysts
- Integrating incident detection with existing SIEM workflows
- Setting escalation paths for Level 1 vs Level 2 incidents
- Documenting decision logs for audit trail integrity
- Aligning incident timelines with GDPR and MiFID II reporting
- Training dev teams on DORA-specific incident tagging
- Automating initial triage with on-call rotas
- Benchmarking response times against peer institutions
- Reconciling internal incident categories with EBA templates
- Handling false positives without diluting alert fatigue
- Validating escalation effectiveness in tabletop exercises
Module 3. Third-Party Due Diligence and Contractual Controls
Structure vendor onboarding and oversight to meet DORA’s stringent outsourcing requirements.
12 chapters in this module
- Mapping vendor tiering to DORA control rigor
- Embedding audit rights into SaaS service agreements
- Validating cloud provider compliance with DORA Article 15
- Requiring incident reporting timelines in vendor SLAs
- Documenting right-to-audit clauses for hyperscalers
- Assessing vendor incident response plans annually
- Tracking sub-contractor oversight obligations
- Creating vendor risk scorecards for committee review
- Enforcing segregation of duties in managed service contracts
- Requiring cybersecurity certifications in procurement bids
- Managing exit clauses for critical service dependencies
- Integrating vendor audits into the main control framework
Module 4. Resilience Testing and Annual Exercise Planning
Design and execute DORA-aligned resilience tests that produce actionable insights, not box-ticking.
12 chapters in this module
- Scheduling annual resilience tests without disrupting BAU
- Defining success criteria for failover scenarios
- Involving compliance early in test scenario design
- Simulating extended outages for critical core services
- Measuring recovery time objectives with precision
- Capturing lessons learned in structured post-mortems
- Validating backup infrastructure with live data sets
- Testing incident communication chains across time zones
- Aligning test scope with EBA’s severity scenarios
- Using tabletops to pressure-test decision delegation
- Reporting test results to senior management effectively
- Updating playbooks based on test findings
Module 5. Internal Governance and Committee Reporting
Structure compliance updates for leadership that balance technical accuracy with strategic clarity.
12 chapters in this module
- Crafting executive summaries for non-technical reviewers
- Highlighting risk exceptions without causing alarm
- Mapping control gaps to business impact scenarios
- Presenting vendor concentration risks with clear visuals
- Tracking remediation progress across action owners
- Using heat maps to show control maturity over time
- Aligning DORA reporting with other framework disclosures
- Preparing QRM committee decks in advance of deadlines
- Documenting rationale for control exceptions
- Ensuring consistency across internal and external reports
- Integrating audit findings into governance cycles
- Updating board-level summaries with implementation progress
Module 6. Control Mapping to ISO 27001 and NIST CSF
Demonstrate compliance through integrated control frameworks that reduce duplication and increase coverage.
12 chapters in this module
- Mapping DORA controls to ISO 27001 Annex A
- Aligning NIST CSF Functions to DORA Articles
- Creating a unified control matrix for internal audits
- Identifying gaps in access review processes
- Reconciling SOC 2 controls with DORA requirements
- Leveraging existing ISMS documentation for evidence
- Standardizing control descriptions across departments
- Automating control evidence collection where possible
- Auditing control effectiveness quarterly
- Updating mappings for regulatory changes
- Integrating vendor controls into master register
- Reducing audit fatigue through consolidated evidence
Module 7. Incident Notification to Competent Authorities
Streamline reporting workflows to meet DORA’s 24-hour notification window with accuracy.
12 chapters in this module
- Identifying reportable incidents under Article 16
- Creating pre-approved notification templates
- Establishing secure channels to national authorities
- Validating incident details before submission
- Coordinating with legal and comms teams pre-notification
- Tracking notification acknowledgment from regulators
- Documenting internal review of each submission
- Managing follow-up inquiries from EBA or ECB
- Using past notifications to refine detection rules
- Auditing notification process annually
- Integrating with central regulatory reporting systems
- Reducing false alarms through better classification
Module 8. Digital Operational Resilience Oversight Function
Clarify roles and responsibilities for compliance ownership across technical and governance teams.
12 chapters in this module
- Defining the DORA oversight function structure
- Assigning control ownership across departments
- Establishing accountability for control failures
- Creating RACI matrices for incident response
- Defining authority levels for incident decisions
- Documenting escalation paths beyond first line
- Training control owners on their obligations
- Integrating oversight into existing BCM governance
- Reviewing oversight effectiveness annually
- Aligning with group-wide resilience policies
- Managing change during leadership transitions
- Updating oversight documentation for new services
Module 9. Testing Resilience of Third-Party Providers
Ensure external vendors meet the same resilience standards as internal systems.
12 chapters in this module
- Requiring resilience testing plans from vendors
- Reviewing vendor test results for completeness
- Validating failover capabilities with technical evidence
- Assessing geographic redundancy of cloud services
- Auditing backup procedures for critical SaaS tools
- Monitoring vendor uptime against SLAs
- Requiring annual attestation letters for compliance
- Tracking vendor test gaps as part of risk rating
- Enforcing remediation plans for deficient providers
- Integrating vendor test results into internal dashboards
- Using test results in contract renewal decisions
- Benchmarking vendor performance across categories
Module 10. ICT Risk Function and Threat-Led Penetration Testing
Implement advanced testing to uncover systemic weaknesses in digital infrastructure.
12 chapters in this module
- Defining scope for threat-led penetration testing
- Engaging external experts with financial sector experience
- Simulating ransomware and supply chain attacks
- Evaluating detection and response capabilities
- Assessing impact of lateral movement scenarios
- Testing IR playbooks under pressure
- Identifying single points of failure in architecture
- Prioritizing findings by business impact
- Reporting results to senior technical leadership
- Tracking remediation of high-risk items
- Validating fixes through retesting
- Integrating findings into annual risk assessments
Module 11. Data Protection and Resilience by Design
Embed resilience into system development lifecycles and architecture decisions.
12 chapters in this module
- Introducing DORA requirements in project initiation
- Requiring resilience checklists for new applications
- Enforcing data replication standards by default
- Validating backup recovery processes during QA
- Documenting data lineage for incident tracing
- Designing for zero data loss in core systems
- Incorporating incident response into CI/CD pipelines
- Training developers on resilience best practices
- Auditing design compliance before go-live
- Using resilience metrics in tech stack evaluations
- Measuring data recovery speed across environments
- Updating standards based on new threat intelligence
Module 12. DORA Compliance Maturity and Continuous Improvement
Measure and evolve your operational resilience program beyond baseline compliance.
12 chapters in this module
- Assessing current maturity against DORA phases
- Benchmarking against peer institutions’ practices
- Identifying quick wins in control automation
- Planning roadmap for next maturity level
- Integrating lessons from audits and incidents
- Tracking staff training completion rates
- Measuring incident resolution time trends
- Evaluating vendor oversight rigor annually
- Using metrics to justify investment in tools
- Reporting maturity gains to executive sponsors
- Updating playbooks based on regulatory feedback
- Building institutional memory to survive staff changes
How this maps to your situation
- Preparation for first internal DORA audit
- Vendor risk reassessment under new outsourcing rules
- Incident response process overhaul post-near-miss
- Alignment of governance reporting with EBA expectations
Before vs. after
Before
Reviewing DORA requirements in silos, with inconsistent application across teams and reliance on tribal knowledge.
After
Leading consistent, evidence-backed implementation with clear artefacts, stakeholder alignment, and auditable decision trails.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: 6-8 hours total, designed for completion in focused weekend sessions or incremental weekday progress.
If nothing changes
Without structured implementation guidance, teams default to fragmented approaches that increase audit findings, slow response times, and dilute individual influence in critical reviews.
How this compares to the alternatives
Unlike generic compliance courses, this program delivers a fully built DORA implementation playbook , not just theory, but the exact sequencing, templates, and stakeholder triggers used in real global bank deployments.
Frequently asked
Is this course focused on EU-level DORA or firm-specific interpretation?
It covers EBA requirements in full, with implementation patterns used by global banks including tiered application based on internal risk appetite.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does the course include practical templates?
Yes , every module includes downloadable, field-tested templates and worked examples used in actual DORA implementations.
$199 one-time. 6-8 hours total, designed for completion in focused weekend sessions or incremental weekday progress..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours