Mastering Dynamics 365: Complete Self-Assessment Guide to Covering All Bases and Mitigating Risk
Course Overview This comprehensive course is designed to provide participants with a thorough understanding of Dynamics 365, its features, and its applications. Through interactive lessons, hands-on projects, and real-world examples, participants will gain the knowledge and skills needed to master Dynamics 365 and mitigate risks associated with its implementation.
Course Objectives - Understand the fundamentals of Dynamics 365 and its various modules
- Learn how to implement and configure Dynamics 365 for various business needs
- Identify and mitigate risks associated with Dynamics 365 implementation
- Develop skills in data analysis, reporting, and visualization using Dynamics 365
- Learn how to integrate Dynamics 365 with other Microsoft products and services
Course Outline Module 1: Introduction to Dynamics 365
- Overview of Dynamics 365 and its history
- Key features and benefits of Dynamics 365
- Dynamics 365 modules and their applications
- Case studies and success stories of Dynamics 365 implementation
Module 2: Dynamics 365 Modules and Features
- Sales and Marketing module
- Customer Service module
- Field Service module
- Project Service Automation module
- Finance and Operations module
- Supply Chain Management module
- Human Resources module
Module 3: Implementing and Configuring Dynamics 365
- Planning and preparation for Dynamics 365 implementation
- Setting up and configuring Dynamics 365
- Data migration and integration
- Customization and development
- Testing and quality assurance
Module 4: Data Analysis, Reporting, and Visualization
- Data analysis and reporting in Dynamics 365
- Creating dashboards and visualizations
- Using Power BI with Dynamics 365
- Data mining and predictive analytics
Module 5: Integrating Dynamics 365 with Other Microsoft Products and Services
- Integrating Dynamics 365 with Office 365
- Integrating Dynamics 365 with Azure
- Integrating Dynamics 365 with Power Apps
- Integrating Dynamics 365 with Power Automate
Module 6: Risk Management and Mitigation
- Identifying and assessing risks associated with Dynamics 365 implementation
- Developing a risk management plan
- Implementing risk mitigation strategies
- Monitoring and reviewing risk management efforts
Module 7: Best Practices and Optimization
- Best practices for Dynamics 365 implementation and configuration
- Optimizing Dynamics 365 for performance and scalability
- Securing Dynamics 365 data and applications
- Ensuring compliance and regulatory requirements
Course Features - Interactive and engaging lessons and activities
- Comprehensive and personalized learning experience
- Up-to-date and practical knowledge and skills
- Real-world applications and case studies
- High-quality content and expert instructors
- Certification upon completion, issued by The Art of Service
- Flexible learning options and user-friendly interface
- Mobile-accessible and community-driven
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking
Course Benefits - Gain a thorough understanding of Dynamics 365 and its applications
- Develop skills in implementing and configuring Dynamics 365
- Learn how to identify and mitigate risks associated with Dynamics 365 implementation
- Improve data analysis, reporting, and visualization skills using Dynamics 365
- Enhance career prospects and opportunities
- Receive a certification upon completion, issued by The Art of Service
,
- Understand the fundamentals of Dynamics 365 and its various modules
- Learn how to implement and configure Dynamics 365 for various business needs
- Identify and mitigate risks associated with Dynamics 365 implementation
- Develop skills in data analysis, reporting, and visualization using Dynamics 365
- Learn how to integrate Dynamics 365 with other Microsoft products and services
Course Outline Module 1: Introduction to Dynamics 365
- Overview of Dynamics 365 and its history
- Key features and benefits of Dynamics 365
- Dynamics 365 modules and their applications
- Case studies and success stories of Dynamics 365 implementation
Module 2: Dynamics 365 Modules and Features
- Sales and Marketing module
- Customer Service module
- Field Service module
- Project Service Automation module
- Finance and Operations module
- Supply Chain Management module
- Human Resources module
Module 3: Implementing and Configuring Dynamics 365
- Planning and preparation for Dynamics 365 implementation
- Setting up and configuring Dynamics 365
- Data migration and integration
- Customization and development
- Testing and quality assurance
Module 4: Data Analysis, Reporting, and Visualization
- Data analysis and reporting in Dynamics 365
- Creating dashboards and visualizations
- Using Power BI with Dynamics 365
- Data mining and predictive analytics
Module 5: Integrating Dynamics 365 with Other Microsoft Products and Services
- Integrating Dynamics 365 with Office 365
- Integrating Dynamics 365 with Azure
- Integrating Dynamics 365 with Power Apps
- Integrating Dynamics 365 with Power Automate
Module 6: Risk Management and Mitigation
- Identifying and assessing risks associated with Dynamics 365 implementation
- Developing a risk management plan
- Implementing risk mitigation strategies
- Monitoring and reviewing risk management efforts
Module 7: Best Practices and Optimization
- Best practices for Dynamics 365 implementation and configuration
- Optimizing Dynamics 365 for performance and scalability
- Securing Dynamics 365 data and applications
- Ensuring compliance and regulatory requirements
Course Features - Interactive and engaging lessons and activities
- Comprehensive and personalized learning experience
- Up-to-date and practical knowledge and skills
- Real-world applications and case studies
- High-quality content and expert instructors
- Certification upon completion, issued by The Art of Service
- Flexible learning options and user-friendly interface
- Mobile-accessible and community-driven
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking
Course Benefits - Gain a thorough understanding of Dynamics 365 and its applications
- Develop skills in implementing and configuring Dynamics 365
- Learn how to identify and mitigate risks associated with Dynamics 365 implementation
- Improve data analysis, reporting, and visualization skills using Dynamics 365
- Enhance career prospects and opportunities
- Receive a certification upon completion, issued by The Art of Service
,
- Interactive and engaging lessons and activities
- Comprehensive and personalized learning experience
- Up-to-date and practical knowledge and skills
- Real-world applications and case studies
- High-quality content and expert instructors
- Certification upon completion, issued by The Art of Service
- Flexible learning options and user-friendly interface
- Mobile-accessible and community-driven
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking