Mastering Dynamics 365: Unlocking Business Success through Intelligent Business Applications
This comprehensive course is designed to help you master the skills needed to unlock business success through intelligent business applications using Dynamics 365. Upon completion of this course, participants will receive a certificate issued by The Art of Service.Course Features - Interactive and engaging content
- Comprehensive and personalized learning experience
- Up-to-date and practical knowledge
- Real-world applications and case studies
- High-quality content developed by expert instructors
- Certification upon completion
- Flexible learning options
- User-friendly and mobile-accessible platform
- Community-driven learning environment
- Actionable insights and hands-on projects
- Bite-sized lessons and lifetime access
- Gamification and progress tracking features
Course Outline Module 1: Introduction to Dynamics 365
- Overview of Dynamics 365 and its components
- Understanding the benefits of using Dynamics 365
- Getting started with Dynamics 365
Module 2: Dynamics 365 for Sales
- Overview of Dynamics 365 for Sales
- Understanding sales processes and workflows
- Managing sales data and analytics
- Using Dynamics 365 for Sales to enhance sales performance
Module 3: Dynamics 365 for Marketing
- Overview of Dynamics 365 for Marketing
- Understanding marketing processes and workflows
- Managing marketing data and analytics
- Using Dynamics 365 for Marketing to enhance marketing performance
Module 4: Dynamics 365 for Customer Service
- Overview of Dynamics 365 for Customer Service
- Understanding customer service processes and workflows
- Managing customer service data and analytics
- Using Dynamics 365 for Customer Service to enhance customer service performance
Module 5: Dynamics 365 for Field Service
- Overview of Dynamics 365 for Field Service
- Understanding field service processes and workflows
- Managing field service data and analytics
- Using Dynamics 365 for Field Service to enhance field service performance
Module 6: Dynamics 365 for Finance and Operations
- Overview of Dynamics 365 for Finance and Operations
- Understanding finance and operations processes and workflows
- Managing finance and operations data and analytics
- Using Dynamics 365 for Finance and Operations to enhance finance and operations performance
Module 7: Dynamics 365 for Retail
- Overview of Dynamics 365 for Retail
- Understanding retail processes and workflows
- Managing retail data and analytics
- Using Dynamics 365 for Retail to enhance retail performance
Module 8: Dynamics 365 for Talent
- Overview of Dynamics 365 for Talent
- Understanding talent processes and workflows
- Managing talent data and analytics
- Using Dynamics 365 for Talent to enhance talent performance
Module 9: Dynamics 365 for Business Central
- Overview of Dynamics 365 for Business Central
- Understanding business central processes and workflows
- Managing business central data and analytics
- Using Dynamics 365 for Business Central to enhance business central performance
Module 10: Power Platform and Dynamics 365
- Overview of Power Platform and its components
- Understanding how to use Power Platform with Dynamics 365
- Using Power Platform to enhance Dynamics 365 functionality
Module 11: Artificial Intelligence and Dynamics 365
- Overview of artificial intelligence and its applications
- Understanding how to use artificial intelligence with Dynamics 365
- Using artificial intelligence to enhance Dynamics 365 functionality
Module 12: Internet of Things and Dynamics 365
- Overview of internet of things and its applications
- Understanding how to use internet of things with Dynamics 365
- Using internet of things to enhance Dynamics 365 functionality
Module 13: Data Analytics and Dynamics 365
- Overview of data analytics and its applications
- Understanding how to use data analytics with Dynamics 365
- Using data analytics to enhance Dynamics 365 functionality
Module 14: Security and Compliance in Dynamics 365
- Overview of security and compliance in Dynamics 365
- Understanding how to implement security and compliance measures in Dynamics 365
- Best practices for security and compliance in Dynamics 365
Module 15: Implementation and Deployment of Dynamics 365
- Overview of implementation and deployment processes for Dynamics 365
- Understanding how to plan and execute a successful implementation and deployment of Dynamics 365
- Best practices for implementation and deployment of Dynamics 365
Module 16: Customization and Configuration of Dynamics 365
- Overview of customization and configuration options for Dynamics 365
- Understanding how to customize and configure Dynamics 365 to meet business needs
- Best practices for customization and configuration of Dynamics 365
Module 17: Integration and Interoperability of Dynamics 365
- Overview of integration and interoperability options for Dynamics 365
- Understanding how to integrate and interoperate Dynamics 365 with other systems
- Best practices for integration and interoperability of Dynamics 365
Module 18: Troubleshooting and Support for Dynamics 365
- Overview of troubleshooting and support processes for Dynamics 365
- Understanding how to troubleshoot and resolve common issues in Dynamics 365
- Best practices for troubleshooting and support of Dynamics 365
Module 19: Best Practices for Dynamics 365
- Overview of best practices for Dynamics 365
- Understanding how to implement best practices for Dynamics 365
- Best practices for getting the most out of Dynamics 365
Module 20: Future of Dynamics 365
- Overview of the future of Dynamics 365
- Understanding how to prepare for future releases and updates of Dynamics 365
- Best practices for staying up-to-date with the latest developments in Dynamics 365
Certification Upon completion of this course, participants will receive a certificate issued by The Art of Service. ,
Module 1: Introduction to Dynamics 365
- Overview of Dynamics 365 and its components
- Understanding the benefits of using Dynamics 365
- Getting started with Dynamics 365
Module 2: Dynamics 365 for Sales
- Overview of Dynamics 365 for Sales
- Understanding sales processes and workflows
- Managing sales data and analytics
- Using Dynamics 365 for Sales to enhance sales performance
Module 3: Dynamics 365 for Marketing
- Overview of Dynamics 365 for Marketing
- Understanding marketing processes and workflows
- Managing marketing data and analytics
- Using Dynamics 365 for Marketing to enhance marketing performance
Module 4: Dynamics 365 for Customer Service
- Overview of Dynamics 365 for Customer Service
- Understanding customer service processes and workflows
- Managing customer service data and analytics
- Using Dynamics 365 for Customer Service to enhance customer service performance
Module 5: Dynamics 365 for Field Service
- Overview of Dynamics 365 for Field Service
- Understanding field service processes and workflows
- Managing field service data and analytics
- Using Dynamics 365 for Field Service to enhance field service performance
Module 6: Dynamics 365 for Finance and Operations
- Overview of Dynamics 365 for Finance and Operations
- Understanding finance and operations processes and workflows
- Managing finance and operations data and analytics
- Using Dynamics 365 for Finance and Operations to enhance finance and operations performance
Module 7: Dynamics 365 for Retail
- Overview of Dynamics 365 for Retail
- Understanding retail processes and workflows
- Managing retail data and analytics
- Using Dynamics 365 for Retail to enhance retail performance
Module 8: Dynamics 365 for Talent
- Overview of Dynamics 365 for Talent
- Understanding talent processes and workflows
- Managing talent data and analytics
- Using Dynamics 365 for Talent to enhance talent performance
Module 9: Dynamics 365 for Business Central
- Overview of Dynamics 365 for Business Central
- Understanding business central processes and workflows
- Managing business central data and analytics
- Using Dynamics 365 for Business Central to enhance business central performance
Module 10: Power Platform and Dynamics 365
- Overview of Power Platform and its components
- Understanding how to use Power Platform with Dynamics 365
- Using Power Platform to enhance Dynamics 365 functionality
Module 11: Artificial Intelligence and Dynamics 365
- Overview of artificial intelligence and its applications
- Understanding how to use artificial intelligence with Dynamics 365
- Using artificial intelligence to enhance Dynamics 365 functionality
Module 12: Internet of Things and Dynamics 365
- Overview of internet of things and its applications
- Understanding how to use internet of things with Dynamics 365
- Using internet of things to enhance Dynamics 365 functionality
Module 13: Data Analytics and Dynamics 365
- Overview of data analytics and its applications
- Understanding how to use data analytics with Dynamics 365
- Using data analytics to enhance Dynamics 365 functionality
Module 14: Security and Compliance in Dynamics 365
- Overview of security and compliance in Dynamics 365
- Understanding how to implement security and compliance measures in Dynamics 365
- Best practices for security and compliance in Dynamics 365
Module 15: Implementation and Deployment of Dynamics 365
- Overview of implementation and deployment processes for Dynamics 365
- Understanding how to plan and execute a successful implementation and deployment of Dynamics 365
- Best practices for implementation and deployment of Dynamics 365
Module 16: Customization and Configuration of Dynamics 365
- Overview of customization and configuration options for Dynamics 365
- Understanding how to customize and configure Dynamics 365 to meet business needs
- Best practices for customization and configuration of Dynamics 365
Module 17: Integration and Interoperability of Dynamics 365
- Overview of integration and interoperability options for Dynamics 365
- Understanding how to integrate and interoperate Dynamics 365 with other systems
- Best practices for integration and interoperability of Dynamics 365
Module 18: Troubleshooting and Support for Dynamics 365
- Overview of troubleshooting and support processes for Dynamics 365
- Understanding how to troubleshoot and resolve common issues in Dynamics 365
- Best practices for troubleshooting and support of Dynamics 365
Module 19: Best Practices for Dynamics 365
- Overview of best practices for Dynamics 365
- Understanding how to implement best practices for Dynamics 365
- Best practices for getting the most out of Dynamics 365
Module 20: Future of Dynamics 365
- Overview of the future of Dynamics 365
- Understanding how to prepare for future releases and updates of Dynamics 365
- Best practices for staying up-to-date with the latest developments in Dynamics 365