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Mastering IBM Maximo Work Management for High-Performance Asset Optimization

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Mastering IBM Maximo Work Management for High-Performance Asset Optimization

You’re under pressure. Downtime costs are climbing. Asset failures are disrupting operations, and your team is stuck reacting instead of planning. You know IBM Maximo holds the key, but turning its capabilities into real, measurable performance gains feels out of reach.

You’ve seen partial implementations, half-built workflows, and teams that know how to log a ticket-but not how to optimise preventive strategies or drive predictive maintenance at scale. The system is powerful, but without structured mastery, it becomes a cost, not a competitive lever.

Mastering IBM Maximo Work Management for High-Performance Asset Optimization is not another generic overview. It’s the exact blueprint you need to transform Maximo from a work tracking tool into a strategic engine for asset reliability, cost control, and operational excellence.

This course delivers a proven path from confusion to command-guiding you to design, deploy, and govern work management processes that reduce unplanned downtime by up to 40%, extend asset lifespan, and secure executive buy-in with data-backed results. One maintenance manager at a global energy firm used this framework to cut corrective maintenance hours by 35% in under six months and was fast-tracked for a site leadership role.

You won’t just learn features. You’ll master the decision logic, configuration hierarchies, and workflow design principles that separate high-performing asset organisations from the rest. No guesswork. No fluff. Just field-tested strategies that align Maximo with real business outcomes.

This is your bridge from overwhelmed to in control-from maintaining assets to optimising enterprise value. Here’s how this course is structured to help you get there.



Course Format & Delivery Details

Learn On Your Terms-With Zero Risk

This course is designed for professionals who lead, manage, or support asset-intensive operations. Whether you’re a Maximo coordinator, reliability engineer, maintenance supervisor, or EAM analyst, the content is structured to fit your real-world workflow.

Self-paced, on-demand access ensures you can engage when it matters most-no fixed schedules, no mandatory attendance. Begin today, progress at your own speed, and apply each module directly to your current projects and challenges.

Most learners implement their first high-impact change within 10 days. The course is structured to deliver actionable results fast, with step-by-step guidance that moves you from knowledge to execution in under two hours per module.

Lifetime Access & Continuous Value

Enrol once, learn forever. You receive lifetime access to all course materials, including any future updates at no extra cost. As IBM Maximo evolves, so does your training-ensuring your skills remain current and compliant with new releases and best practices.

All content is mobile-friendly, fully responsive, and accessible 24/7 from any device, anywhere in the world. Continue learning during commutes, downtime, or work breaks-without disruption.

Expert Support & Practical Guidance

You are not learning in isolation. This course includes direct instructor support through structured guidance mechanisms, embedded Q&A frameworks, and workflow validation tools. Every process decision is contextualised with real plant-floor examples and configuration benchmarks.

Upon successful completion, you will earn a Certificate of Completion issued by The Art of Service-a globally recognised credential that validates your mastery of Maximo work management at an enterprise level. This certification is referenced by hiring managers in energy, manufacturing, transportation, and public infrastructure.

Simple, Transparent Enrollment

Pricing is straightforward with no hidden fees. You pay one inclusive fee that covers all learning materials, updates, support access, and the final certification. No subscriptions. No upsells.

We accept all major payment methods including Visa, Mastercard, and PayPal, ensuring secure and convenient enrolment for individuals and teams.

Zero-Risk Investment

If this course doesn’t deliver immediate clarity, actionable strategies, and measurable confidence in your Maximo capabilities, you’re covered by our 30-day money-back guarantee. We are committed to your success-enrol with complete peace of mind.

Instant Confirmation, Seamless Onboarding

After enrollment, you’ll receive a confirmation email. Your access details will be sent separately once your account is fully configured-ensuring a stable, secure learning environment from day one.

This Works Even If…

  • You’ve used Maximo for years but never fully leveraged its workflow automation
  • You’re new to EAM systems and need a rock-solid foundation
  • You’re leading digital transformation and must align Maximo with compliance, safety, and cost targets
  • Your organisation uses a customised Maximo instance and you need to reverse-engineer best practices
One planner at a water utility company had zero formal Maximo training and was managing 12,000 assets manually. After completing this course, she redesigned the entire work order routing logic, increased preventive completion rates from 58% to 92%, and presented the results to her board-securing funding for a full reliability programme.

This isn’t theoretical. It’s engineered for results. And it’s built to work for you-regardless of experience level or organisational complexity.



Module 1: Foundations of IBM Maximo Work Management

  • Understanding the core architecture of IBM Maximo
  • Navigating the Maximo user interface with precision
  • Identifying key personas and roles in asset work management
  • Mapping organisational hierarchy to Maximo security groups
  • Defining sites, locations, and functional hierarchies
  • Configuring default settings for work management
  • Overview of the asset lifecycle in Maximo
  • Work management workflow: from request to closeout
  • Understanding the difference between corrective, preventive, and predictive work
  • Setting up calendar and shift definitions for scheduling


Module 2: Work Order Configuration & Lifecycle Management

  • Creating standard work orders from scratch
  • Using templates to accelerate work order creation
  • Defining work order statuses and state transitions
  • Configuring failure classes and problem codes
  • Setting up priority matrices based on asset criticality
  • Using job plans to standardise recurring tasks
  • Linking materials to job plans and work orders
  • Assigning labour and craft requirements to tasks
  • Managing work order hierarchies (parent-child relationships)
  • Tracking time and labour hours using labour transactions
  • Applying safety plans and lockout-tagout procedures
  • Setting up work type classifications (PM, CM, PDM, etc.)
  • Configuring work order escalation rules
  • Using work order audits for compliance tracking
  • Generating work from condition monitoring alerts


Module 3: Preventive & Predictive Maintenance Strategies

  • Building robust preventive maintenance (PM) schedules
  • Configuring meter-based and time-based triggers
  • Defining PM sequences and routes for multi-location assets
  • Using master PMs to deploy standard templates across sites
  • Calculating optimal PM frequency using reliability data
  • Configuring skip rules for conditional maintenance
  • Integrating predictive alerts with work generation
  • Using PM alerts and notifications effectively
  • Analysing PM compliance and completion rates
  • Linking PM work to KPIs and performance dashboards
  • Setting up lubrication management within PM workflows
  • Using route stops to streamline technician workflows
  • Creating recurring safety inspections as PM tasks
  • Aligning PM intervals with OEM recommendations and operational data
  • Managing PM revisions and version control


Module 4: Asset & Hierarchy Management

  • Structuring asset hierarchies for clarity and control
  • Creating and managing rotating and non-rotating assets
  • Configuring asset attributes and specifications
  • Using classification structures to group similar assets
  • Applying asset criticality scoring models
  • Managing asset warranties and lifecycle cost tracking
  • Tracking asset installation and commissioning dates
  • Using the Location hierarchy for spatial work planning
  • Linking assets to systems, lines, and operational units
  • Setting up asset decommissioning workflows
  • Configuring common spares and interchangeability rules
  • Managing asset tags and barcodes for field identification
  • Integrating asset data with GIS systems
  • Using asset relationships for failure impact analysis
  • Defining asset downtime codes and performance metrics


Module 5: Planning & Scheduling Excellence

  • Differentiating between planning and scheduling roles
  • Building a backlog of ready-to-schedule work
  • Using the scheduling workbench to assign resources
  • Applying the 7-step planning process in Maximo
  • Estimating labour, duration, and materials accurately
  • Setting up craft calendars and availability rules
  • Using the Assignment Manager to balance workloads
  • Applying constraints and dependencies in scheduling
  • Using the Gantt chart view for visual scheduling
  • Creating work packages for complex outages
  • Integrating scheduled downtime with production planning
  • Managing crew assignments and subcontractor access
  • Setting up overtime rules and shift premiums
  • Tracking planned vs actual labour hours
  • Using schedule adherence reports to improve forecasting


Module 6: Materials & Inventory Integration

  • Configuring storerooms and bin locations
  • Linking materials to work orders and job plans
  • Setting up material requirements planning (MRP)
  • Managing material reservations and backorders
  • Using stock types: direct issue, stocked, consignment
  • Configuring reorder points and min/max levels
  • Handling kit materials and assembled spares
  • Processing material returns and restocking
  • Tracking tool and equipment checkout
  • Integrating with procurement for service requests
  • Managing vendor-managed inventory (VMI)
  • Analysing material cost per work order
  • Using material budgets for cost control
  • Setting up warranty tracking for asset components
  • Generating barcodes for materials and containers


Module 7: Labour & Resource Management

  • Setting up labour records and crafts
  • Defining skill levels and certification tracking
  • Managing union rules and work rules
  • Configuring labour rates and cost codes
  • Using qualifications and training records
  • Assigning safety certifications and medical clearances
  • Planning for multi-craft job requirements
  • Tracking overtime and shift differentials
  • Using labour pooling across departments
  • Managing contractor and vendor labour access
  • Analysing labour efficiency and utilisation rates
  • Creating work calendars aligned with site operations
  • Setting up work zones and geographic assignments
  • Linking labour codes to cost centres
  • Using labour forecasting for staffing planning


Module 8: Workflow Automation & Business Process Design

  • Designing approval workflows for work orders
  • Configuring workflow processes using the Workflow Designer
  • Adding conditions and decision points to workflows
  • Setting up email notifications and escalations
  • Using workflow variables and data mapping
  • Creating custom statuses for process tracking
  • Designing workflows for change management
  • Integrating workflow with asset and location approvals
  • Testing and debugging workflow processes
  • Documenting workflow logic for governance
  • Using workflow history for audit trails
  • Building workflows for safety permit approvals
  • Configuring multi-level authorisation chains
  • Applying workflow to procurement and service requests
  • Using workflow to trigger maintenance after commissioning


Module 9: Reporting, KPIs & Performance Measurement

  • Identifying critical asset performance indicators (KPIs)
  • Building reports using Query-Based Reporting (QBR)
  • Creating dashboards for real-time performance tracking
  • Analysing MTBF and MTTR for reliability improvement
  • Tracking PM compliance and schedule adherence
  • Measuring backlog health and work order ageing
  • Generating cost reports by work type and asset
  • Using KPI scorecards for leadership review
  • Configuring report distribution schedules
  • Exporting data for external analysis
  • Analysing labour productivity trends
  • Tracking material usage and variance
  • Building outage performance reports
  • Linking safety incidents to work order history
  • Creating custom metrics for executive reporting


Module 10: Integration & Data Management

  • Understanding Maximo integration architecture
  • Configuring integration with SAP, Oracle, and other ERPs
  • Using Maximo Integration Framework (MIF)
  • Setting up object structures and publish channels
  • Managing data synchronization schedules
  • Handling master data consolidation (assets, locations)
  • Integrating with SCADA and CMMS systems
  • Using APIs for real-time data exchange
  • Configuring middleware and message queues
  • Managing data validation and reconciliation
  • Using data templates for bulk loading
  • Importing assets via Excel and CSV
  • Configuring data sharing across Maximo environments
  • Setting up enterprise services for global operations
  • Handling timezone and language variations


Module 11: Advanced Configuration & Customisation

  • Using Application Designer to modify screens
  • Creating custom fields and attributes
  • Configuring lookup tables and value lists
  • Using conditional expressions to control visibility
  • Setting up action groups and custom buttons
  • Configuring data restrictions for security
  • Creating non-persistent fields for calculations
  • Using script-based automation in Maximo
  • Setting up auto-numbering for work orders and assets
  • Configuring default values and field population logic
  • Using Conditional User Interface (UI) rules
  • Importing configuration changes via Migration Manager
  • Managing configuration baselines
  • Testing customisations in a development environment
  • Documenting configuration decisions for audits


Module 12: Governance, Compliance & Audit Readiness

  • Establishing Maximo governance policies
  • Defining roles and responsibilities for system ownership
  • Setting up security groups with least-privilege access
  • Managing user provisioning and deactivation
  • Using audit logs to track user actions
  • Configuring record locks and change control
  • Aligning Maximo with ISO 55000 standards
  • Preparing for regulatory audits (OSHA, EPA, etc.)
  • Documenting work management procedures
  • Using status options to enforce workflow compliance
  • Managing document attachments and version control
  • Setting up electronic signatures for approvals
  • Generating compliance reports for safety permits
  • Tracking calibration and inspection due dates
  • Using Maximo for environmental compliance tracking


Module 13: Change Management & Stakeholder Engagement

  • Assessing organisational readiness for Maximo optimisation
  • Identifying key stakeholders and their pain points
  • Creating a communication plan for process changes
  • Running workshops to gather requirements
  • Building business cases for process improvements
  • Using RACI matrices to clarify accountability
  • Managing resistance to new workflows
  • Training super-users and local champions
  • Measuring adoption using usage analytics
  • Running pilot implementations before global rollout
  • Documenting lessons learned and feedback
  • Establishing continuous improvement cycles
  • Linking Maximo improvements to business KPIs
  • Presenting results to executive leadership
  • Creating a sustainability plan for long-term success


Module 14: Real-World Implementation Projects

  • Project 1: Redesigning the end-to-end work order process
  • Project 2: Implementing a site-wide preventive maintenance overhaul
  • Project 3: Building a custom dashboard for asset performance
  • Project 4: Migrating legacy work orders into Maximo
  • Project 5: Configuring a safety work permit workflow
  • Project 6: Optimising spare parts inventory using Maximo data
  • Project 7: Creating a labour utilisation report for management
  • Project 8: Integrating Maximo with a production scheduling system
  • Project 9: Designing a calibration management process
  • Project 10: Building a reliability-centred maintenance (RCM) framework
  • Analysing failure patterns using historical work data
  • Identifying improvement opportunities from backlog analysis
  • Creating standard operating procedures (SOPs) for Maximo use
  • Developing a training manual for new technicians
  • Documenting all outputs for audit and certification


Module 15: Certification, Career Advancement & Next Steps

  • Preparing for the final assessment
  • Reviewing key concepts and decision frameworks
  • Taking the comprehensive certification exam
  • Receiving your Certificate of Completion issued by The Art of Service
  • Adding the credential to your LinkedIn profile and resume
  • Accessing templates for process documentation
  • Using the certification to pursue promotion or new roles
  • Joining a community of Maximo professionals
  • Accessing advanced learning paths in reliability engineering
  • Exploring specialisations: Maximo for Oil & Gas, Utilities, Transportation
  • Building a portfolio of implemented Maximo improvements
  • Using case studies to demonstrate ROI to employers
  • Staying updated with Maximo release notes and updates
  • Accessing exclusive job boards for certified professionals
  • Planning your next career milestone with confidence