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Mastering Incident Response; A Step-by-Step Guide to Becoming a Certified Incident Handler

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Mastering Incident Response: A Step-by-Step Guide to Becoming a Certified Incident Handler



Course Overview

This comprehensive course is designed to equip participants with the knowledge, skills, and best practices required to become a certified incident handler. The course covers the entire incident response lifecycle, from preparation and detection to containment, eradication, recovery, and post-incident activities.



Course Objectives

  • Understand the fundamentals of incident response and its importance in maintaining organizational security and resilience
  • Learn how to develop and implement an incident response plan tailored to your organization's needs
  • Acquire the skills to detect, contain, and eradicate incidents using various tools and techniques
  • Understand how to recover from incidents and restore normal business operations
  • Learn how to conduct post-incident activities, including lessons learned and improvement
  • Prepare for and pass the Certified Incident Handler (CIH) certification exam


Course Outline

Module 1: Introduction to Incident Response

  • Definition and importance of incident response
  • Types of incidents and their impact on organizations
  • Incident response lifecycle
  • Key concepts and terminology

Module 2: Incident Response Planning

  • Developing an incident response plan
  • Defining incident response roles and responsibilities
  • Establishing incident response procedures
  • Creating an incident response team

Module 3: Threat Detection and Initial Response

  • Threat detection techniques and tools
  • Initial response procedures
  • Incident classification and prioritization
  • Alerting and notification procedures

Module 4: Containment and Eradication

  • Containment strategies and techniques
  • Eradication methods and tools
  • Network segmentation and isolation
  • Malware removal and remediation

Module 5: Recovery and Restoration

  • Recovery procedures and strategies
  • System and data restoration
  • Network and service restoration
  • Post-recovery activities

Module 6: Post-Incident Activities

  • Lessons learned and improvement
  • Incident reporting and documentation
  • Post-incident review and analysis
  • Incident response plan review and update

Module 7: Incident Response Tools and Techniques

  • Incident response software and hardware
  • Network and system monitoring tools
  • Threat intelligence and analytics
  • Incident response frameworks and methodologies

Module 8: Incident Response in the Cloud

  • Cloud incident response challenges and considerations
  • Cloud incident response planning and procedures
  • Cloud incident response tools and techniques
  • Cloud incident response best practices

Module 9: Incident Response in Industrial Control Systems (ICS)

  • ICS incident response challenges and considerations
  • ICS incident response planning and procedures
  • ICS incident response tools and techniques
  • ICS incident response best practices

Module 10: Incident Response and Compliance

  • Regulatory requirements and compliance
  • Incident response and data protection
  • Incident response and audit requirements
  • Incident response and risk management

Module 11: Incident Response Team Management

  • Building and managing an incident response team
  • Incident response team roles and responsibilities
  • Incident response team training and awareness
  • Incident response team communication and collaboration

Module 12: Incident Response and Communication

  • Incident response communication strategies
  • Incident response communication plans
  • Incident response communication tools and techniques
  • Incident response communication best practices

Module 13: Incident Response and Continuous Improvement

  • Continuous improvement strategies and techniques
  • Incident response metrics and performance measurement
  • Incident response process improvement
  • Incident response technology and tool improvement

Module 14: Certified Incident Handler (CIH) Certification Exam Preparation

  • CIH certification exam overview
  • CIH certification exam preparation strategies
  • CIH certification exam practice questions and simulations
  • CIH certification exam review and feedback


Course Features

  • Interactive and engaging: The course includes interactive lessons, quizzes, and games to keep participants engaged and motivated.
  • Comprehensive and up-to-date: The course covers all aspects of incident response, including the latest tools, techniques, and best practices.
  • Personalized learning: Participants can learn at their own pace and focus on areas that need improvement.
  • Practical and real-world applications: The course includes real-world examples and case studies to illustrate key concepts and techniques.
  • High-quality content: The course content is developed by experienced incident response professionals and subject matter experts.
  • Expert instructors: The course is taught by experienced incident response instructors who are available to answer questions and provide feedback.
  • Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
  • Flexible learning: The course is available online and can be accessed from anywhere, at any time.
  • User-friendly: The course is designed to be user-friendly and easy to navigate, with clear instructions and minimal technical requirements.
  • Mobile-accessible: The course can be accessed on mobile devices, allowing participants to learn on-the-go.
  • Community-driven: The course includes a community forum where participants can connect with each other, ask questions, and share experiences.
  • Actionable insights: The course provides actionable insights and practical advice that participants can apply immediately.
  • Hands-on projects: The course includes hands-on projects and exercises that allow participants to practice and apply key concepts and techniques.
  • Bite-sized lessons: The course is divided into bite-sized lessons that can be completed in a few minutes, making it easy to fit into a busy schedule.
  • Lifetime access: Participants have lifetime access to the course content, allowing them to review and refresh their knowledge at any time.
  • Gamification: The course includes gamification elements, such as points, badges, and leaderboards, to make learning fun and engaging.
  • Progress tracking: The course includes progress tracking features, allowing participants to track their progress and stay motivated.
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