Mastering Influence: How to Shape Decisions and Drive Results in a Complex World
Course Overview In this comprehensive course, you'll learn the art of influence and how to shape decisions and drive results in a complex world. With a focus on interactive and engaging learning, you'll gain the skills and knowledge needed to succeed in today's fast-paced business environment.
Course Features - Interactive and engaging learning experience
- Comprehensive curriculum covering 80+ topics
- Personalized learning experience tailored to your needs
- Up-to-date and practical content with real-world applications
- High-quality content developed by expert instructors
- Certificate issued by The Art of Service upon completion
- Flexible learning options with lifetime access
- User-friendly and mobile-accessible platform
- Community-driven learning with discussion forums and peer feedback
- Actionable insights and hands-on projects to reinforce learning
- Bite-sized lessons and gamification to enhance engagement
- Progress tracking and feedback to ensure you're on track
Course Outline Module 1: Understanding Influence
- Defining influence and its importance in business
- Understanding the psychology of influence
- Identifying your personal influence style
- Developing a growth mindset for influence
Module 2: Building Relationships
- Understanding the importance of relationships in influence
- Building rapport and trust with others
- Developing effective communication skills
- Managing conflict and difficult conversations
Module 3: Shaping Decisions
- Understanding decision-making processes
- Identifying and influencing key decision-makers
- Developing persuasive arguments and presentations
- Managing objections and resistance
Module 4: Driving Results
- Setting clear goals and objectives
- Developing effective strategies and plans
- Identifying and leveraging key influencers
- Measuring and evaluating results
Module 5: Influencing in a Complex World
- Understanding the impact of globalization and technology on influence
- Developing cultural intelligence and awareness
- Managing virtual teams and remote influence
- Staying adaptable and agile in a rapidly changing environment
Module 6: Advanced Influence Techniques
- Using storytelling and narrative to influence
- Developing and using persuasive language patterns
- Using humor and emotional intelligence to influence
- Managing and influencing change
Module 7: Influencing in Different Contexts
- Influencing in sales and marketing
- Influencing in leadership and management
- Influencing in teams and collaboration
- Influencing in crisis and conflict situations
Module 8: Putting it all Together
- Developing a personal influence plan
- Practicing and reinforcing influence skills
- Receiving feedback and coaching
- Celebrating success and progress
Certificate of Completion Upon completing the course, you'll receive a certificate issued by The Art of Service, demonstrating your mastery of influence and commitment to ongoing learning and development.
Course Format The course is delivered online, with interactive and engaging content, including: - Video lessons and tutorials
- Interactive quizzes and assessments
- Discussion forums and peer feedback
- Hands-on projects and activities
- Downloadable resources and templates
Course Duration The course is self-paced, allowing you to complete it on your own schedule. With lifetime access, you can take as much time as you need to complete the course.
Course Support Our dedicated support team is available to answer any questions or concerns you may have throughout the course.,
- Interactive and engaging learning experience
- Comprehensive curriculum covering 80+ topics
- Personalized learning experience tailored to your needs
- Up-to-date and practical content with real-world applications
- High-quality content developed by expert instructors
- Certificate issued by The Art of Service upon completion
- Flexible learning options with lifetime access
- User-friendly and mobile-accessible platform
- Community-driven learning with discussion forums and peer feedback
- Actionable insights and hands-on projects to reinforce learning
- Bite-sized lessons and gamification to enhance engagement
- Progress tracking and feedback to ensure you're on track