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Mastering ISO 128; A Step-by-Step Guide to Implementing and Auditing Quality Management Systems

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Mastering ISO 128: A Step-by-Step Guide to Implementing and Auditing Quality Management Systems



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the principles and practices of quality management systems (QMS) based on the ISO 128 standard. Through interactive lessons, hands-on projects, and real-world applications, participants will gain the knowledge and skills necessary to implement and audit a QMS that meets the requirements of ISO 128.



Course Objectives

  • Understand the principles and requirements of ISO 128
  • Learn how to implement a quality management system (QMS) that meets the requirements of ISO 128
  • Understand the audit process and how to prepare for an audit
  • Gain the knowledge and skills necessary to conduct an internal audit of a QMS
  • Receive a certificate upon completion, issued by The Art of Service


Course Outline

Module 1: Introduction to ISO 128

  • Overview of the ISO 128 standard
  • History and development of the standard
  • Key principles and requirements of ISO 128
  • Benefits of implementing a QMS based on ISO 128

Module 2: Understanding the Requirements of ISO 128

  • Clause 1: Scope
  • Clause 2: Normative References
  • Clause 3: Terms and Definitions
  • Clause 4: Quality Management System
  • Clause 5: Management Responsibility
  • Clause 6: Resource Management
  • Clause 7: Product Realization
  • Clause 8: Measurement, Analysis, and Improvement

Module 3: Implementing a QMS Based on ISO 128

  • Establishing a quality policy and objectives
  • Defining the scope of the QMS
  • Establishing a quality management system structure
  • Developing procedures and work instructions
  • Training and awareness programs
  • Communication and stakeholder engagement

Module 4: Auditing a QMS Based on ISO 128

  • Understanding the audit process
  • Preparing for an audit
  • Conducting an internal audit
  • Reporting and follow-up
  • Audit techniques and tools

Module 5: Continuous Improvement and Maintenance

  • Maintaining and improving the QMS
  • Continual improvement and innovation
  • Corrective and preventive action
  • Management review and evaluation


Course Features

  • Interactive and engaging: Interactive lessons, hands-on projects, and real-world applications to keep participants engaged and motivated
  • Comprehensive and up-to-date: Covers all aspects of ISO 128 and includes the latest developments and best practices
  • Personalized learning: Participants can learn at their own pace and access course materials 24/7
  • Expert instructors: Course instructors are experienced professionals with expertise in quality management and auditing
  • Certification: Participants receive a certificate upon completion, issued by The Art of Service
  • Flexible learning: Course materials are accessible on desktop, tablet, and mobile devices
  • User-friendly: Easy-to-use interface and clear navigation
  • Community-driven: Participants can connect with peers and instructors through online forums and discussion groups
  • Actionable insights: Participants gain practical knowledge and skills that can be applied immediately
  • Hands-on projects: Participants work on real-world projects to apply their knowledge and skills
  • Bite-sized lessons: Course materials are broken down into manageable chunks to facilitate learning
  • Lifetime access: Participants have lifetime access to course materials and updates
  • Gamification: Course includes interactive elements and games to make learning fun and engaging
  • Progress tracking: Participants can track their progress and receive feedback on their performance


Course Curriculum

The course curriculum is designed to provide participants with a comprehensive understanding of the principles and practices of quality management systems based on the ISO 128 standard. The curriculum includes:

  • 80+ topics and lessons
  • 10+ hours of video instruction
  • 20+ hands-on projects and activities
  • 10+ quizzes and assessments
  • 5+ case studies and real-world examples


Who Should Take This Course?

This course is designed for anyone who wants to gain a comprehensive understanding of quality management systems based on the ISO 128 standard, including:

  • Quality managers and professionals
  • Auditors and lead auditors
  • Management representatives
  • Quality engineers and technicians
  • Operations managers and supervisors
  • Anyone involved in quality management and auditing
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