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Mastering ISO 15489; A Step-by-Step Guide to Records Management and Compliance

Mastering ISO 15489; A Step-by-Step Guide to Records Management and Compliance

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Mastering ISO 15489: A Step-by-Step Guide to Records Management and Compliance



Course Overview

This comprehensive course provides a step-by-step guide to mastering ISO 15489, the international standard for records management. Participants will learn how to implement and maintain a records management system that meets the requirements of the standard and ensures compliance with regulatory requirements.



Course Objectives

  • Understand the principles and requirements of ISO 15489
  • Implement a records management system that meets the requirements of the standard
  • Maintain and improve the records management system to ensure ongoing compliance
  • Understand the role of records management in supporting business operations and decision-making
  • Develop a records management policy and procedures that align with the standard
  • Conduct a records management audit to identify areas for improvement
  • Develop a plan to implement and maintain a records management system that meets the requirements of the standard


Course Outline

Module 1: Introduction to ISO 15489

  • Overview of the standard and its requirements
  • Benefits of implementing a records management system that meets the requirements of the standard
  • Understanding the role of records management in supporting business operations and decision-making

Module 2: Principles of Records Management

  • Definition of records and records management
  • Principles of records management, including authenticity, reliability, integrity, and usability
  • Understanding the importance of metadata in records management

Module 3: Records Management Policy and Procedures

  • Developing a records management policy that aligns with the standard
  • Developing procedures for creating, capturing, and maintaining records
  • Understanding the importance of training and awareness in records management

Module 4: Records Management System Design

  • Designing a records management system that meets the requirements of the standard
  • Understanding the importance of scalability and flexibility in records management system design
  • Developing a plan for implementing and maintaining a records management system

Module 5: Records Management Operations

  • Creating, capturing, and maintaining records in accordance with the standard
  • Understanding the importance of quality control in records management
  • Developing procedures for handling records that are no longer needed

Module 6: Records Management Audit and Review

  • Conducting a records management audit to identify areas for improvement
  • Developing a plan to address areas for improvement
  • Understanding the importance of ongoing review and evaluation in records management

Module 7: Compliance and Regulatory Requirements

  • Understanding the regulatory requirements that apply to records management
  • Developing procedures for ensuring compliance with regulatory requirements
  • Understanding the importance of risk management in records management

Module 8: Implementing and Maintaining a Records Management System

  • Developing a plan to implement and maintain a records management system that meets the requirements of the standard
  • Understanding the importance of ongoing monitoring and evaluation in records management
  • Developing procedures for maintaining and improving the records management system

Module 9: Best Practices in Records Management

  • Understanding best practices in records management, including digital preservation and cloud storage
  • Developing procedures for ensuring the long-term preservation of digital records
  • Understanding the importance of collaboration and communication in records management

Module 10: Case Studies and Group Discussions

  • Reviewing case studies of organizations that have implemented records management systems that meet the requirements of the standard
  • Participating in group discussions to share experiences and best practices in records management
  • Developing a plan to implement and maintain a records management system that meets the requirements of the standard


Certificate of Completion

Participants who complete the course will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date materials
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options, including online and mobile access
  • User-friendly and intuitive interface
  • Community-driven and collaborative learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons and flexible pacing
  • Lifetime access to course materials
  • Gamification and progress tracking features


Course Format

The course is delivered online and includes interactive lessons, quizzes, and group discussions. Participants will have access to a comprehensive course manual and will receive a Certificate of Completion upon finishing the course.

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