Mastering ISO 15489: A Step-by-Step Guide to Records Management for Risk and Compliance
Course Overview This comprehensive course is designed to provide participants with a thorough understanding of the principles and practices of records management in accordance with the ISO 15489 standard. Participants will learn how to develop and implement a records management system that meets the requirements of the standard and supports their organization's risk and compliance objectives.
Course Objectives - Understand the principles and requirements of the ISO 15489 standard
- Develop a records management system that meets the requirements of the standard
- Implement a records management system that supports risk and compliance objectives
- Conduct a records management audit and identify areas for improvement
- Develop a records management policy and procedures
- Understand the role of technology in records management
- Develop a plan for managing electronic records
- Understand the importance of records management in supporting business continuity
Course Outline Module 1: Introduction to Records Management
- Defining records management
- Understanding the importance of records management
- Identifying the benefits of records management
- Understanding the ISO 15489 standard
Module 2: Principles of Records Management
- Understanding the principles of records management
- Identifying the characteristics of a record
- Understanding the concept of a records management system
- Identifying the components of a records management system
Module 3: Developing a Records Management System
- Conducting a records management audit
- Identifying areas for improvement
- Developing a records management policy
- Developing records management procedures
- Identifying roles and responsibilities
Module 4: Implementing a Records Management System
- Implementing a records management system
- Developing a plan for managing electronic records
- Understanding the role of technology in records management
- Identifying the benefits of using technology in records management
Module 5: Managing Electronic Records
- Understanding the challenges of managing electronic records
- Developing a plan for managing electronic records
- Identifying the benefits of using electronic records management systems
- Understanding the importance of digital preservation
Module 6: Records Management and Risk
- Understanding the relationship between records management and risk
- Identifying the risks associated with poor records management
- Developing a plan for managing records-related risks
- Understanding the importance of records management in supporting business continuity
Module 7: Records Management and Compliance
- Understanding the relationship between records management and compliance
- Identifying the compliance requirements for records management
- Developing a plan for managing records-related compliance risks
- Understanding the importance of records management in supporting regulatory compliance
Module 8: Auditing and Reviewing Records Management Systems
- Conducting a records management audit
- Identifying areas for improvement
- Developing a plan for reviewing and updating records management systems
- Understanding the importance of continuous improvement in records management
Module 9: Case Studies and Best Practices
- Reviewing case studies of successful records management implementations
- Identifying best practices in records management
- Understanding the importance of benchmarking and comparison
- Developing a plan for implementing best practices in records management
Module 10: Conclusion and Next Steps
- Reviewing the key takeaways from the course
- Identifying next steps for implementing a records management system
- Understanding the importance of ongoing support and maintenance
- Developing a plan for continuing education and professional development
Course Features - Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive and personalized: The course provides a comprehensive overview of records management and allows participants to personalize their learning experience through interactive elements and case studies.
- Up-to-date and practical: The course is updated regularly to reflect the latest developments in records management and provides practical examples and case studies to illustrate key concepts.
- Real-world applications: The course provides real-world examples and case studies to illustrate the application of records management principles and practices.
- High-quality content: The course is developed by experts in records management and provides high-quality content that is relevant and useful.
- Expert instructors: The course is taught by experienced instructors who are experts in records management.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course is available online and can be completed at the participant's own pace.
- User-friendly: The course is designed to be user-friendly and easy to navigate.
- Mobile-accessible: The course is accessible on mobile devices, allowing participants to learn on-the-go.
- Community-driven: The course includes a community forum where participants can connect with each other and ask questions.
- Actionable insights: The course provides actionable insights and practical advice that participants can apply in their own organizations.
- Hands-on projects: The course includes hands-on projects and case studies that allow participants to apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to complete and allow participants to learn at their own pace.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress tracking: The course includes a progress tracking feature that allows participants to track their progress and stay motivated.
Certificate of Completion Upon completion of the course, participants will receive a Certificate of Completion, issued by The Art of Service. This certificate is a recognition of the participant's achievement and demonstrates their commitment to ongoing education and professional development.,
- Understand the principles and requirements of the ISO 15489 standard
- Develop a records management system that meets the requirements of the standard
- Implement a records management system that supports risk and compliance objectives
- Conduct a records management audit and identify areas for improvement
- Develop a records management policy and procedures
- Understand the role of technology in records management
- Develop a plan for managing electronic records
- Understand the importance of records management in supporting business continuity
Course Outline Module 1: Introduction to Records Management
- Defining records management
- Understanding the importance of records management
- Identifying the benefits of records management
- Understanding the ISO 15489 standard
Module 2: Principles of Records Management
- Understanding the principles of records management
- Identifying the characteristics of a record
- Understanding the concept of a records management system
- Identifying the components of a records management system
Module 3: Developing a Records Management System
- Conducting a records management audit
- Identifying areas for improvement
- Developing a records management policy
- Developing records management procedures
- Identifying roles and responsibilities
Module 4: Implementing a Records Management System
- Implementing a records management system
- Developing a plan for managing electronic records
- Understanding the role of technology in records management
- Identifying the benefits of using technology in records management
Module 5: Managing Electronic Records
- Understanding the challenges of managing electronic records
- Developing a plan for managing electronic records
- Identifying the benefits of using electronic records management systems
- Understanding the importance of digital preservation
Module 6: Records Management and Risk
- Understanding the relationship between records management and risk
- Identifying the risks associated with poor records management
- Developing a plan for managing records-related risks
- Understanding the importance of records management in supporting business continuity
Module 7: Records Management and Compliance
- Understanding the relationship between records management and compliance
- Identifying the compliance requirements for records management
- Developing a plan for managing records-related compliance risks
- Understanding the importance of records management in supporting regulatory compliance
Module 8: Auditing and Reviewing Records Management Systems
- Conducting a records management audit
- Identifying areas for improvement
- Developing a plan for reviewing and updating records management systems
- Understanding the importance of continuous improvement in records management
Module 9: Case Studies and Best Practices
- Reviewing case studies of successful records management implementations
- Identifying best practices in records management
- Understanding the importance of benchmarking and comparison
- Developing a plan for implementing best practices in records management
Module 10: Conclusion and Next Steps
- Reviewing the key takeaways from the course
- Identifying next steps for implementing a records management system
- Understanding the importance of ongoing support and maintenance
- Developing a plan for continuing education and professional development
Course Features - Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive and personalized: The course provides a comprehensive overview of records management and allows participants to personalize their learning experience through interactive elements and case studies.
- Up-to-date and practical: The course is updated regularly to reflect the latest developments in records management and provides practical examples and case studies to illustrate key concepts.
- Real-world applications: The course provides real-world examples and case studies to illustrate the application of records management principles and practices.
- High-quality content: The course is developed by experts in records management and provides high-quality content that is relevant and useful.
- Expert instructors: The course is taught by experienced instructors who are experts in records management.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course is available online and can be completed at the participant's own pace.
- User-friendly: The course is designed to be user-friendly and easy to navigate.
- Mobile-accessible: The course is accessible on mobile devices, allowing participants to learn on-the-go.
- Community-driven: The course includes a community forum where participants can connect with each other and ask questions.
- Actionable insights: The course provides actionable insights and practical advice that participants can apply in their own organizations.
- Hands-on projects: The course includes hands-on projects and case studies that allow participants to apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to complete and allow participants to learn at their own pace.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress tracking: The course includes a progress tracking feature that allows participants to track their progress and stay motivated.
Certificate of Completion Upon completion of the course, participants will receive a Certificate of Completion, issued by The Art of Service. This certificate is a recognition of the participant's achievement and demonstrates their commitment to ongoing education and professional development.,
- Interactive and engaging: The course includes interactive elements, such as quizzes, games, and discussions, to keep participants engaged and motivated.
- Comprehensive and personalized: The course provides a comprehensive overview of records management and allows participants to personalize their learning experience through interactive elements and case studies.
- Up-to-date and practical: The course is updated regularly to reflect the latest developments in records management and provides practical examples and case studies to illustrate key concepts.
- Real-world applications: The course provides real-world examples and case studies to illustrate the application of records management principles and practices.
- High-quality content: The course is developed by experts in records management and provides high-quality content that is relevant and useful.
- Expert instructors: The course is taught by experienced instructors who are experts in records management.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: The course is available online and can be completed at the participant's own pace.
- User-friendly: The course is designed to be user-friendly and easy to navigate.
- Mobile-accessible: The course is accessible on mobile devices, allowing participants to learn on-the-go.
- Community-driven: The course includes a community forum where participants can connect with each other and ask questions.
- Actionable insights: The course provides actionable insights and practical advice that participants can apply in their own organizations.
- Hands-on projects: The course includes hands-on projects and case studies that allow participants to apply their knowledge and skills.
- Bite-sized lessons: The course is divided into bite-sized lessons that are easy to complete and allow participants to learn at their own pace.
- Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress tracking: The course includes a progress tracking feature that allows participants to track their progress and stay motivated.