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Mastering ISO 17100; A Step-by-Step Guide to Implementing Translation Industry Standards

Mastering ISO 17100; A Step-by-Step Guide to Implementing Translation Industry Standards

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Mastering ISO 17100: A Step-by-Step Guide to Implementing Translation Industry Standards



Course Overview

This comprehensive course is designed to help translation professionals master the ISO 17100 standard and implement it in their daily work. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and personalized learning experience
  • Up-to-date and practical information on ISO 17100
  • Real-world applications and case studies
  • High-quality content developed by expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning schedule and user-friendly platform
  • Mobile-accessible and community-driven
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to ISO 17100

  • Overview of the ISO 17100 standard
  • History and development of the standard
  • Key principles and concepts
  • Benefits of implementing ISO 17100

Module 2: Translation Process Requirements

  • Translation process overview
  • Requirements for translation projects
  • Project management and planning
  • Translation and review processes

Module 3: Competence and Qualification of Translators

  • Competence and qualification requirements
  • Translator selection and evaluation
  • Continuing professional development
  • Translator certification and credentials

Module 4: Translation Technology and Tools

  • Overview of translation technology and tools
  • Translation memory and terminology management
  • Computer-assisted translation (CAT) tools
  • Machine translation and post-editing

Module 5: Quality Management and Metrics

  • Quality management principles and concepts
  • Quality metrics and evaluation methods
  • Translation quality assessment and feedback
  • Continuous improvement and quality control

Module 6: Project Management and Coordination

  • Project management principles and concepts
  • Project planning and coordination
  • Communication and stakeholder management
  • Risk management and issue resolution

Module 7: Client Relationships and Communication

  • Client relationships and communication principles
  • Client needs and expectations
  • Communication strategies and tactics
  • Client feedback and satisfaction

Module 8: Terminology Management and Glossaries

  • Terminology management principles and concepts
  • Terminology creation and management
  • Glossary development and maintenance
  • Terminology sharing and collaboration

Module 9: Style Guides and Formatting

  • Style guide principles and concepts
  • Style guide creation and management
  • Formatting and layout requirements
  • Consistency and quality control

Module 10: Revision and Proofreading

  • Revision and proofreading principles and concepts
  • Revision and proofreading processes
  • Quality control and assurance
  • Revision and proofreading best practices

Module 11: Translation Industry Trends and Developments

  • Industry trends and developments
  • New technologies and innovations
  • Changing client needs and expectations
  • Future of the translation industry

Module 12: Implementation and Certification

  • Implementation of ISO 17100 in daily work
  • Certification requirements and process
  • Audit and assessment procedures
  • Maintenance and continuous improvement


Certificate and Continuing Professional Development

Participants who complete the course will receive a certificate issued by The Art of Service. The certificate is valid for a period of two years, after which participants must complete continuing professional development (CPD) activities to maintain their certification.



Course Format and Duration

The course is delivered online and consists of 12 modules. Each module includes interactive lessons, quizzes, and assignments. The course duration is approximately 40 hours, and participants have lifetime access to the course materials.



Target Audience

The course is designed for translation professionals, including translators, project managers, and quality assurance specialists. The course is also suitable for translation agencies, language service providers, and organizations that work with translators.

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