Mastering ISO 19600:2014 - A Comprehensive Guide to Compliance Management Systems
Course Overview This comprehensive course is designed to provide participants with a thorough understanding of the principles and practices of Compliance Management Systems (CMS) based on the ISO 19600:2014 standard. Participants will gain the knowledge and skills necessary to implement, maintain, and improve a CMS that meets the requirements of the standard.
Course Objectives - Understand the principles and concepts of Compliance Management Systems (CMS)
- Learn how to implement, maintain, and improve a CMS that meets the requirements of ISO 19600:2014
- Understand the role of top management in ensuring the effectiveness of the CMS
- Learn how to identify, assess, and mitigate compliance risks
- Understand how to establish, implement, and maintain compliance policies and procedures
- Learn how to monitor, measure, and evaluate the effectiveness of the CMS
- Understand how to identify and address nonconformities and take corrective action
- Learn how to maintain and improve the CMS through continuous improvement
Course Outline Module 1: Introduction to Compliance Management Systems (CMS)
- Definition and scope of CMS
- Benefits of implementing a CMS
- Overview of the ISO 19600:2014 standard
- Principles and concepts of CMS
Module 2: Establishing a Compliance Management System
- Defining the scope of the CMS
- Establishing compliance policies and procedures
- Defining roles, responsibilities, and authorities
- Establishing a compliance culture
Module 3: Risk Management
- Identifying compliance risks
- Assessing compliance risks
- Mitigating compliance risks
- Monitoring and reviewing compliance risks
Module 4: Compliance Policies and Procedures
- Establishing compliance policies
- Establishing compliance procedures
- Communicating compliance policies and procedures
- Reviewing and updating compliance policies and procedures
Module 5: Monitoring, Measurement, and Evaluation
- Monitoring compliance performance
- Measuring compliance performance
- Evaluating compliance performance
- Identifying and addressing nonconformities
Module 6: Continuous Improvement
- Maintaining the CMS
- Improving the CMS
- Identifying opportunities for improvement
- Implementing changes to the CMS
Module 7: Compliance Culture and Awareness
- Establishing a compliance culture
- Promoting compliance awareness
- Communicating compliance information
- Providing compliance training
Module 8: Roles and Responsibilities
- Defining roles and responsibilities
- Establishing accountability
- Providing training and support
- Evaluating performance
Module 9: Compliance Risk Assessment
- Identifying compliance risks
- Assessing compliance risks
- Prioritizing compliance risks
- Mitigating compliance risks
Module 10: Compliance Audits and Reviews
- Planning compliance audits
- Conducting compliance audits
- Reporting compliance audit results
- Reviewing and improving the CMS
Module 11: Compliance and Risk Management in Practice
- Case studies of compliance and risk management
- Best practices for compliance and risk management
- Lessons learned from compliance and risk management failures
- Future directions for compliance and risk management
Module 12: Certification and Continuous Professional Development
- Preparation for the certification exam
- Maintaining certification through continuous professional development
- Staying up-to-date with industry developments and best practices
- Networking with other compliance professionals
Certificate of Completion Upon completion of this course, participants will receive a Certificate of Completion issued by The Art of Service.
Course Features - Interactive and engaging content
- Comprehensive and up-to-date information
- Personalized learning experience
- Practical and real-world applications
- High-quality content and expert instructors
- Certification upon completion
- Flexible learning options
- User-friendly and mobile-accessible platform
- Community-driven and interactive discussion forums
- Actionable insights and hands-on projects
- Bite-sized lessons and flexible pacing
- Lifetime access to course materials
- Gamification and progress tracking features
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- Understand the principles and concepts of Compliance Management Systems (CMS)
- Learn how to implement, maintain, and improve a CMS that meets the requirements of ISO 19600:2014
- Understand the role of top management in ensuring the effectiveness of the CMS
- Learn how to identify, assess, and mitigate compliance risks
- Understand how to establish, implement, and maintain compliance policies and procedures
- Learn how to monitor, measure, and evaluate the effectiveness of the CMS
- Understand how to identify and address nonconformities and take corrective action
- Learn how to maintain and improve the CMS through continuous improvement