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Mastering ISO 19600;2014 - A Comprehensive Guide to Compliance Management Systems

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Mastering ISO 19600:2014 - A Comprehensive Guide to Compliance Management Systems



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the principles and practices of Compliance Management Systems (CMS) based on the ISO 19600:2014 standard. Participants will gain the knowledge and skills necessary to implement, maintain, and improve a CMS that meets the requirements of the standard.



Course Objectives

  • Understand the principles and concepts of Compliance Management Systems (CMS)
  • Learn how to implement, maintain, and improve a CMS that meets the requirements of ISO 19600:2014
  • Understand the role of top management in ensuring the effectiveness of the CMS
  • Learn how to identify, assess, and mitigate compliance risks
  • Understand how to establish, implement, and maintain compliance policies and procedures
  • Learn how to monitor, measure, and evaluate the effectiveness of the CMS
  • Understand how to identify and address nonconformities and take corrective action
  • Learn how to maintain and improve the CMS through continuous improvement


Course Outline

Module 1: Introduction to Compliance Management Systems (CMS)

  • Definition and scope of CMS
  • Benefits of implementing a CMS
  • Overview of the ISO 19600:2014 standard
  • Principles and concepts of CMS

Module 2: Establishing a Compliance Management System

  • Defining the scope of the CMS
  • Establishing compliance policies and procedures
  • Defining roles, responsibilities, and authorities
  • Establishing a compliance culture

Module 3: Risk Management

  • Identifying compliance risks
  • Assessing compliance risks
  • Mitigating compliance risks
  • Monitoring and reviewing compliance risks

Module 4: Compliance Policies and Procedures

  • Establishing compliance policies
  • Establishing compliance procedures
  • Communicating compliance policies and procedures
  • Reviewing and updating compliance policies and procedures

Module 5: Monitoring, Measurement, and Evaluation

  • Monitoring compliance performance
  • Measuring compliance performance
  • Evaluating compliance performance
  • Identifying and addressing nonconformities

Module 6: Continuous Improvement

  • Maintaining the CMS
  • Improving the CMS
  • Identifying opportunities for improvement
  • Implementing changes to the CMS

Module 7: Compliance Culture and Awareness

  • Establishing a compliance culture
  • Promoting compliance awareness
  • Communicating compliance information
  • Providing compliance training

Module 8: Roles and Responsibilities

  • Defining roles and responsibilities
  • Establishing accountability
  • Providing training and support
  • Evaluating performance

Module 9: Compliance Risk Assessment

  • Identifying compliance risks
  • Assessing compliance risks
  • Prioritizing compliance risks
  • Mitigating compliance risks

Module 10: Compliance Audits and Reviews

  • Planning compliance audits
  • Conducting compliance audits
  • Reporting compliance audit results
  • Reviewing and improving the CMS

Module 11: Compliance and Risk Management in Practice

  • Case studies of compliance and risk management
  • Best practices for compliance and risk management
  • Lessons learned from compliance and risk management failures
  • Future directions for compliance and risk management

Module 12: Certification and Continuous Professional Development

  • Preparation for the certification exam
  • Maintaining certification through continuous professional development
  • Staying up-to-date with industry developments and best practices
  • Networking with other compliance professionals


Certificate of Completion

Upon completion of this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and up-to-date information
  • Personalized learning experience
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certification upon completion
  • Flexible learning options
  • User-friendly and mobile-accessible platform
  • Community-driven and interactive discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and flexible pacing
  • Lifetime access to course materials
  • Gamification and progress tracking features
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