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Mastering ISO 20121; A Step-by-Step Guide to Event Sustainability Management and Risk Reduction

Mastering ISO 20121; A Step-by-Step Guide to Event Sustainability Management and Risk Reduction

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Mastering ISO 20121: A Step-by-Step Guide to Event Sustainability Management and Risk Reduction



Course Overview

This comprehensive course is designed to equip event professionals with the knowledge and skills necessary to implement sustainable event management practices and reduce risks in accordance with the ISO 20121 standard. Upon completion of this course, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical and real-world applications
  • High-quality content developed by expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning schedule
  • User-friendly and mobile-accessible platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons for easy learning
  • Lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to ISO 20121 and Event Sustainability Management

  • Overview of the ISO 20121 standard
  • Benefits of implementing sustainable event management practices
  • Understanding the event sustainability management system (ESMS)
  • Key components of an ESMS
  • Setting sustainability objectives and targets

Module 2: Event Sustainability Management System (ESMS)

  • Establishing an ESMS framework
  • Defining roles and responsibilities
  • Developing an ESMS policy
  • Creating an ESMS manual
  • Implementing ESMS procedures

Module 3: Risk Management and Reduction

  • Identifying potential risks and threats
  • Assessing and prioritizing risks
  • Developing risk mitigation strategies
  • Implementing risk reduction measures
  • Monitoring and reviewing risk management effectiveness

Module 4: Stakeholder Engagement and Communication

  • Identifying stakeholders and their interests
  • Developing a stakeholder engagement plan
  • Communicating sustainability objectives and targets
  • Fostering stakeholder participation and feedback
  • Evaluating stakeholder engagement effectiveness

Module 5: Supply Chain Management and Procurement

  • Understanding the impact of supply chain management on sustainability
  • Developing a sustainable procurement policy
  • Assessing supplier sustainability performance
  • Implementing sustainable procurement practices
  • Monitoring and reviewing supply chain sustainability performance

Module 6: Event Operations and Logistics

  • Sustainable event operations and logistics practices
  • Reducing energy consumption and greenhouse gas emissions
  • Implementing waste reduction and recycling measures
  • Sustainable transportation options
  • Reducing water consumption and conserving resources

Module 7: Monitoring and Review

  • Establishing monitoring and review procedures
  • Tracking and measuring sustainability performance
  • Conducting internal audits and management reviews
  • Continuously improving the ESMS
  • Maintaining ESMS records and documentation

Module 8: Certification and Compliance

  • Understanding the certification process
  • Preparing for certification audits
  • Maintaining certification and compliance
  • Continuously improving sustainability performance
  • Staying up-to-date with ISO 20121 requirements

Module 9: Case Studies and Best Practices

  • Real-world examples of sustainable event management practices
  • Best practices for implementing an ESMS
  • Lessons learned from successful sustainable events
  • Overcoming common challenges and obstacles
  • Future trends and innovations in sustainable event management

Module 10: Final Project and Assessment

  • Applying knowledge and skills to a real-world scenario
  • Developing a comprehensive ESMS plan
  • Conducting a self-assessment and peer review
  • Receiving feedback and guidance from instructors
  • Finalizing the ESMS plan and preparing for implementation


Certificate and Recognition

Upon completion of this course, participants will receive a certificate issued by The Art of Service, recognizing their mastery of ISO 20121 and event sustainability management practices.

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