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Mastering ISO 20700; A Step-by-Step Guide to Implementing and Auditing a Management Consultancy Service

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Mastering ISO 20700: A Step-by-Step Guide to Implementing and Auditing a Management Consultancy Service



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the ISO 20700 standard and its application in implementing and auditing a management consultancy service. Participants will gain the knowledge and skills necessary to successfully implement and audit a management consultancy service that meets the requirements of the ISO 20700 standard.



Course Objectives

  • Understand the principles and requirements of the ISO 20700 standard
  • Learn how to implement a management consultancy service that meets the requirements of the ISO 20700 standard
  • Gain the knowledge and skills necessary to audit a management consultancy service against the ISO 20700 standard
  • Understand the benefits of implementing a management consultancy service that meets the requirements of the ISO 20700 standard


Course Outline

Module 1: Introduction to ISO 20700

  • Overview of the ISO 20700 standard
  • History and development of the standard
  • Key principles and requirements of the standard
  • Benefits of implementing a management consultancy service that meets the requirements of the ISO 20700 standard

Module 2: Understanding the Requirements of ISO 20700

  • Detailed review of the requirements of the ISO 20700 standard
  • Understanding the scope and applicability of the standard
  • Identifying the key stakeholders and their roles and responsibilities
  • Understanding the importance of documentation and record-keeping

Module 3: Implementing a Management Consultancy Service

  • Step-by-step guide to implementing a management consultancy service that meets the requirements of the ISO 20700 standard
  • Defining the scope and objectives of the management consultancy service
  • Establishing a management system that meets the requirements of the ISO 20700 standard
  • Identifying and addressing risks and opportunities

Module 4: Auditing a Management Consultancy Service

  • Step-by-step guide to auditing a management consultancy service against the ISO 20700 standard
  • Understanding the audit process and the roles and responsibilities of the audit team
  • Identifying and addressing audit findings and nonconformities
  • Reporting and follow-up on audit results

Module 5: Case Studies and Group Discussions

  • Real-life case studies of organizations that have implemented a management consultancy service that meets the requirements of the ISO 20700 standard
  • Group discussions and activities to reinforce understanding and application of the standard
  • Sharing best practices and lessons learned

Module 6: Certification and Continuous Improvement

  • Understanding the certification process and the benefits of certification
  • Maintaining and improving a management consultancy service that meets the requirements of the ISO 20700 standard
  • Identifying and addressing opportunities for continuous improvement
  • Developing a plan for continuous improvement


Course Features

  • Interactive and engaging: The course includes interactive elements, such as group discussions, case studies, and hands-on activities, to keep participants engaged and motivated.
  • Comprehensive and personalized: The course covers all aspects of the ISO 20700 standard and provides personalized attention to each participant.
  • Up-to-date and practical: The course is updated regularly to reflect the latest developments in the field and provides practical examples and case studies to illustrate key concepts.
  • Real-world applications: The course focuses on real-world applications and provides participants with the knowledge and skills necessary to implement a management consultancy service that meets the requirements of the ISO 20700 standard.
  • High-quality content: The course content is of high quality and is developed by experts in the field.
  • Expert instructors: The course instructors are experts in the field and have extensive experience in implementing and auditing management consultancy services.
  • Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
  • Flexible learning: The course is available in a variety of formats, including online and in-person, to accommodate different learning styles and preferences.
  • User-friendly: The course is designed to be user-friendly and easy to navigate.
  • Mobile-accessible: The course is accessible on mobile devices, allowing participants to learn on-the-go.
  • Community-driven: The course includes a community-driven element, where participants can connect with each other and share best practices and lessons learned.
  • Actionable insights: The course provides actionable insights and practical advice that participants can apply in their own organizations.
  • Hands-on projects: The course includes hands-on projects and activities to reinforce understanding and application of the standard.
  • Bite-sized lessons: The course is divided into bite-sized lessons, making it easy to learn and retain information.
  • Lifetime access: Participants have lifetime access to the course materials and can review them at any time.
  • Gamification: The course includes gamification elements, such as quizzes and challenges, to make learning fun and engaging.
  • Progress tracking: The course includes a progress tracking feature, allowing participants to track their progress and stay motivated.
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