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Mastering ISO 20700; A Step-by-Step Guide to Implementing and Auditing a Management System for Quality, Risk, and Compliance

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Mastering ISO 20700: A Step-by-Step Guide to Implementing and Auditing a Management System for Quality, Risk, and Compliance



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the ISO 20700 standard and its application in implementing and auditing a management system for quality, risk, and compliance. Through interactive lessons, real-world examples, and hands-on projects, participants will gain the knowledge and skills necessary to master the ISO 20700 standard and achieve certification.



Course Objectives

  • Understand the principles and requirements of the ISO 20700 standard
  • Learn how to implement a management system for quality, risk, and compliance
  • Develop the skills necessary to audit a management system for quality, risk, and compliance
  • Achieve certification in Mastering ISO 20700


Course Outline

Module 1: Introduction to ISO 20700

  • Overview of the ISO 20700 standard
  • History and development of the standard
  • Key principles and requirements

Module 2: Implementing a Management System for Quality, Risk, and Compliance

  • Defining the scope and objectives of the management system
  • Establishing a quality policy and objectives
  • Developing a risk management framework
  • Implementing compliance requirements

Module 3: Auditing a Management System for Quality, Risk, and Compliance

  • Understanding the audit process
  • Developing an audit plan
  • Conducting an audit
  • Reporting audit findings

Module 4: Risk Management

  • Understanding risk management principles
  • Identifying and assessing risks
  • Developing risk mitigation strategies
  • Implementing risk management controls

Module 5: Compliance and Regulatory Requirements

  • Understanding compliance and regulatory requirements
  • Identifying applicable laws and regulations
  • Developing a compliance program
  • Implementing compliance controls

Module 6: Quality Management

  • Understanding quality management principles
  • Developing a quality policy and objectives
  • Establishing quality management processes
  • Implementing quality controls

Module 7: Management System Documentation

  • Understanding the importance of documentation
  • Developing a documentation framework
  • Creating policies, procedures, and records
  • Maintaining and controlling documentation

Module 8: Management System Implementation

  • Planning and implementing the management system
  • Developing a project plan
  • Establishing a project team
  • Monitoring and controlling progress

Module 9: Auditing and Certification

  • Understanding the audit and certification process
  • Preparing for an audit
  • Conducting an audit
  • Achieving certification

Module 10: Maintaining and Improving the Management System

  • Maintaining the management system
  • Continuously improving the management system
  • Monitoring and evaluating performance
  • Identifying and addressing areas for improvement


Course Features

  • Interactive and engaging: The course includes interactive lessons, real-world examples, and hands-on projects to keep participants engaged and motivated.
  • Comprehensive: The course covers all aspects of the ISO 20700 standard and its application in implementing and auditing a management system for quality, risk, and compliance.
  • Personalized: Participants can learn at their own pace and access the course materials at any time.
  • Up-to-date: The course is regularly updated to reflect the latest developments and best practices in quality, risk, and compliance management.
  • Practical: The course provides practical guidance and tools to help participants implement and audit a management system for quality, risk, and compliance.
  • Real-world applications: The course includes real-world examples and case studies to illustrate the application of the ISO 20700 standard in different contexts.
  • High-quality content: The course materials are developed by experts in quality, risk, and compliance management and are designed to be engaging and informative.
  • Expert instructors: The course is taught by experienced instructors who are experts in quality, risk, and compliance management.
  • Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
  • Flexible learning: Participants can access the course materials at any time and learn at their own pace.
  • User-friendly: The course is designed to be user-friendly and easy to navigate.
  • Mobile-accessible: The course can be accessed on mobile devices, allowing participants to learn on-the-go.
  • Community-driven: Participants can connect with other learners and instructors through online forums and discussion groups.
  • Actionable insights: The course provides actionable insights and practical guidance to help participants implement and audit a management system for quality, risk, and compliance.
  • Hands-on projects: The course includes hands-on projects and activities to help participants apply their knowledge and skills in a practical way.
  • Bite-sized lessons: The course is divided into bite-sized lessons, making it easy to learn and retain information.
  • Lifetime access: Participants have lifetime access to the course materials, allowing them to review and refresh their knowledge at any time.
  • Gamification: The course includes gamification elements, such as quizzes and challenges, to make learning fun and engaging.
  • Progress tracking: Participants can track their progress and receive feedback on their performance.


Certificate of Completion

Upon completion of the course, participants receive a certificate issued by The Art of Service, demonstrating their mastery of the ISO 20700 standard and their ability to implement and audit a management system for quality, risk, and compliance.

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