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Mastering ISO 20700; A Step-by-Step Guide to Implementing the International Standard for Management Consultancy Services

Mastering ISO 20700; A Step-by-Step Guide to Implementing the International Standard for Management Consultancy Services

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Mastering ISO 20700: A Step-by-Step Guide to Implementing the International Standard for Management Consultancy Services



Course Overview

This comprehensive course is designed to equip management consultants with the knowledge and skills necessary to implement the ISO 20700 standard in their organizations. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive: Engage with expert instructors and peers through interactive discussions and activities.
  • Engaging: Enjoy a user-friendly and mobile-accessible learning platform.
  • Comprehensive: Cover all aspects of the ISO 20700 standard and its implementation.
  • Personalized: Receive personalized feedback and support from expert instructors.
  • Up-to-date: Stay current with the latest developments and best practices in management consultancy.
  • Practical: Apply theoretical knowledge to real-world scenarios and case studies.
  • Real-world applications: Learn from experienced consultants and industry experts.
  • High-quality content: Access a wealth of resources, including videos, articles, and webinars.
  • Expert instructors: Learn from experienced consultants and industry experts.
  • Certification: Receive a certificate upon completion, issued by The Art of Service.
  • Flexible learning: Study at your own pace and on your own schedule.
  • User-friendly: Enjoy a user-friendly and mobile-accessible learning platform.
  • Community-driven: Connect with peers and industry experts through online forums and discussions.
  • Actionable insights: Apply theoretical knowledge to real-world scenarios and case studies.
  • Hands-on projects: Develop practical skills through hands-on projects and activities.
  • Bite-sized lessons: Learn in bite-sized chunks, with each lesson lasting around 30 minutes.
  • Lifetime access: Enjoy lifetime access to course materials and resources.
  • Gamification: Engage with the course through interactive games and challenges.
  • Progress tracking: Track your progress and stay motivated with personalized feedback and support.


Course Outline

Module 1: Introduction to ISO 20700

  • Overview of the ISO 20700 standard
  • Benefits of implementing ISO 20700
  • Key principles and concepts

Module 2: Understanding the ISO 20700 Framework

  • Overview of the ISO 20700 framework
  • Key components and elements
  • Relationships between components

Module 3: Implementing ISO 20700 in Your Organization

  • Preparation and planning
  • Gap analysis and assessment
  • Developing an implementation plan

Module 4: Establishing a Management Consultancy Service

  • Defining the scope of the service
  • Establishing service level agreements
  • Developing a service catalog

Module 5: Managing Consultancy Services

  • Managing consultancy projects
  • Managing consultancy teams
  • Managing stakeholder relationships

Module 6: Measuring and Evaluating Consultancy Services

  • Defining metrics and KPIs
  • Collecting and analyzing data
  • Reporting and evaluating results

Module 7: Continual Improvement and Development

  • Identifying areas for improvement
  • Developing a continual improvement plan
  • Implementing changes and improvements

Module 8: Auditing and Certification

  • Understanding the audit process
  • Preparing for an audit
  • Maintaining certification

Module 9: Implementing ISO 20700 in Different Sectors

  • Implementing ISO 20700 in the public sector
  • Implementing ISO 20700 in the private sector
  • Implementing ISO 20700 in non-profit organizations

Module 10: Case Studies and Best Practices

  • Real-world case studies of ISO 20700 implementation
  • Best practices and lessons learned
  • Industry expert insights and advice

Module 11: ISO 20700 and Other Management Standards

  • Relationships between ISO 20700 and other management standards
  • Integrating ISO 20700 with other management systems
  • Benefits of integrated management systems

Module 12: Conclusion and Next Steps

  • Summary of key takeaways
  • Next steps for implementing ISO 20700
  • Final thoughts and recommendations


Certificate of Completion

Upon completing all 12 modules, participants will receive a Certificate of Completion, issued by The Art of Service. This certificate demonstrates your knowledge and understanding of the ISO 20700 standard and its implementation.

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