A tailored course, built for your situation
Mastering ISO 22301 for C-Suite Marketing Executives in Cybersecurity
Turn business continuity planning into visible leadership presence
The situation this course is for
Even strong campaigns fall flat when disconnected from business continuity realities. Without fluency in ISO 22301, marketing leaders risk misalignment during incidents, missed influence opportunities, and narratives that don't withstand scrutiny.
Who this is for
C-Suite marketing executives in cybersecurity organizations who shape external messaging and internal narrative during risk events
Who this is not for
Individuals outside marketing leadership or those not involved in public messaging, incident response comms, or strategic narrative design
What you walk away with
- Map ISO 22301 requirements to public-facing communications timelines
- Position marketing as a continuity stakeholder in executive briefings
- Embed continuity validation points into campaign planning cycles
- Produce comms artifacts that satisfy both legal and brand standards
- Lead post-incident narrative reviews with documented alignment to recovery objectives
The 12 modules (with all 144 chapters)
- Defining business continuity in cybersecurity contexts
- How ISO 22301 differs from incident response comms
- Marketing’s role in organizational resilience
- Tracking leadership attention on continuity
- Public expectations after breach disclosures
- Case: Messaging misalignment during outage
- Case: Narrative recovery post-ransomware
- Regulator interest in public statements
- Investor queries tied to recovery claims
- Media scrutiny of continuity timelines
- Building credibility through consistency
- From ops function to strategic narrative
- Clause 4: Context and comms scope
- Clause 5: Leadership messaging obligations
- Clause 6: Planning for narrative continuity
- Clause 7: Awareness and internal comms
- Clause 8: Incident response coordination
- Clause 9: Performance reporting to media
- Clause 10: Improvement and post-crisis review
- Identifying marketing inputs per clause
- Timeline alignment with recovery objectives
- Documenting messaging sign-offs
- Cross-functional validation points
- Avoiding overpromising in early statements
- Understanding RTO and RPO definitions
- Communicating downtime expectations
- Recovery claims vs. actual performance
- Handling extended outages gracefully
- Investor letters and recovery updates
- Press statements grounded in evidence
- Messaging cadence during recovery
- Escalation paths for narrative changes
- Validating claims with ops teams
- Avoiding premature optimism
- Reframing delays without losing trust
- Post-event narrative reconciliation
- Campaign continuity planning
- Backup messaging assets
- Remote activation protocols
- Cloud-based comms infrastructure
- Pre-approved holding statements
- Crisis-ready content pipelines
- Digital channel redundancy
- Social media dark sites
- Email comms failover
- Third-party dependencies in campaigns
- Vendor continuity alignment
- Stress-testing campaign resilience
- Gaining seat at continuity planning table
- Presenting marketing impact assessments
- Influencing recovery timelines
- Requesting early access to status updates
- Flagging brand risks in draft plans
- Contributing to tabletop exercises
- Participating in recovery validation
- Challenging unrealistic recovery claims
- Providing narrative feedback loops
- Documenting marketing’s continuity role
- Earning formal comms sign-off authority
- Measuring narrative effectiveness
- Defining incident severity tiers
- Comms triggers per severity level
- Internal notification workflows
- External statement templates
- Spokesperson designation rules
- Regulator disclosure timing
- Investor update protocols
- Customer notification sequencing
- Partner comms coordination
- Social media monitoring rules
- Press inquiry response process
- Post-incident review cadence
- Reviewing public statements post-event
- Matching claims to recovery logs
- Identifying narrative gaps
- Correcting the record appropriately
- Documenting lessons learned
- Updating future messaging templates
- Aligning with legal counsel
- Compliance team review process
- Audit trail for public statements
- Retention policies for comms logs
- Improving accuracy over time
- Avoiding repeated misstatements
- Designing comms-focused scenarios
- Participating in dry runs
- Testing message delivery channels
- Evaluating response speed
- Assessing clarity of statements
- Measuring audience comprehension
- Capturing stakeholder feedback
- Updating playbooks based on results
- Reporting marketing performance
- Demonstrating value to leadership
- Securing budget for comms resilience
- Scaling exercises across regions
- Establishing joint comms workflows
- Regular inter-team syncs
- Shared documentation platforms
- Common glossary development
- Conflict resolution protocols
- Escalation procedures
- Mutual respect in high-pressure moments
- Recognizing non-marketing contributions
- Building personal relationships
- Demonstrating operational fluency
- Providing non-technical summaries
- Creating feedback mechanisms
- Including resilience in earnings calls
- Highlighting ISO 22301 certification
- Benchmarking recovery times
- Comparing to peer organizations
- Explaining business impact
- Quantifying avoided losses
- Showcasing proactive planning
- Responding to analyst questions
- Updating investor decks
- Creating narrative consistency
- Balancing transparency and caution
- Maintaining long-term credibility
- Post-mortem press releases
- Customer apology letters
- Executive video statements
- Third-party validation efforts
- Thought leadership re-entry
- Media interviews post-recovery
- Social media re-engagement
- Brand sentiment tracking
- Rebuilding trust indicators
- Long-term reputation repair
- Avoiding defensiveness
- Owning mistakes publicly
- Including comms in annual reports
- Showcasing resilience in sales materials
- Speaking at industry events
- Publishing continuity insights
- Mentoring junior comms leads
- Documenting marketing’s evolution
- Linking continuity to brand strength
- Measuring narrative ROI
- Earning continued leadership trust
- Expanding scope to other functions
- Institutionalizing marketing’s role
- Creating lasting organizational memory
How this maps to your situation
- When launching a new product in an unstable environment
- During board-level reviews of organizational resilience
- After a security incident with public impact
- When renewing ISO 22301 certification
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 2.5 hours per module, with self-paced access and lifetime updates.
How this compares to the alternatives
Unlike generic compliance courses, this program is tailored specifically for marketing executives in cybersecurity, focusing on narrative alignment, public credibility, and leadership visibility, all grounded in ISO 22301 requirements.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.