A tailored course, built for your situation
Mastering ISO 22301 for Commercial Operations Leaders
Turn business continuity planning into a strategic execution advantage
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Faster path from resilience intent to validated implementation
The situation this course is for
Even strong continuity plans stall in review cycles, stakeholder alignment, and unclear ownership, delaying readiness and increasing exposure.
Who this is for
Senior operations leader in regulated financial services driving business continuity and resilience outcomes
Who this is not for
Junior auditors, entry-level compliance staff, or consultants without ownership of execution
What you walk away with
- Complete ISO 22301 statement of applicability in half the review time
- Produce validated business impact analyses with cross-functional sign-off
- Deploy a living continuity playbook that evolves with operations
- Reduce cycle time from policy draft to auditable control evidence
- Own end-to-end delivery of resilience testing and reporting cycles
The 12 modules (with all 144 chapters)
Module 1. Foundations of ISO 22301 in Financial Services
Understand how ISO 22301 applies specifically to commercial banking operations, including regulatory expectations and common implementation pitfalls.
12 chapters in this module
- Scope definition for commercial divisions
- Key terms and definitions
- Relationship to GLBA and FFIEC
- Executive sponsorship models
- Risk appetite alignment
- Stakeholder mapping
- Documentation hierarchy
- Policy integration points
- Audit readiness markers
- Common misconceptions
- Timeline benchmarks
- First-step decisions
Module 2. Initiating the Business Continuity Program
Launch your program with clear authority, defined scope, and immediate alignment across legal, IT, and operations.
12 chapters in this module
- Charter development
- Steering committee setup
- Resource allocation
- Budgeting for resilience
- Cross-functional onboarding
- Initial risk screening
- Priority setting framework
- Ownership assignment
- Milestone planning
- Communication cadence
- Vendor involvement rules
- First 30-day plan
Module 3. Conducting Business Impact Analysis
Identify critical functions, dependencies, and tolerances with structured input from line leaders and support units.
12 chapters in this module
- Function mapping technique
- Revenue impact scoring
- Operational criticality bands
- Dependency tracing
- Recovery time objectives
- Maximum tolerable downtime
- Interview protocols
- Data collection templates
- Validation workflows
- Gap identification
- Reporting format
- Executive summary drafting
Module 4. Risk Assessment for Continuity Planning
Translate BIA outputs into prioritized threats and vulnerabilities using ISO 31000-aligned methods.
12 chapters in this module
- Threat categorization
- Likelihood scoring
- Impact matrix application
- Existing controls review
- Residual risk calculation
- Treatment options
- Mitigation cost-benefit
- Escalation thresholds
- Third-party risk inclusion
- Cyber-physical interdependencies
- Regulatory linkage
- Audit trail setup
Module 5. Developing the Business Continuity Strategy
Define recovery approaches for critical functions, balancing cost, speed, and regulatory expectations.
12 chapters in this module
- Recovery option comparison
- Alternate site criteria
- Technology replication rules
- Staff mobilization plans
- Vendor reliance limits
- Workforce continuity
- Data recovery SLAs
- Communication tree design
- Escalation paths
- Decision authority mapping
- Cost modeling
- Approval workflow
Module 6. Creating the Business Continuity Plan
Assemble a clear, actionable, and version-controlled plan that guides response and recovery.
12 chapters in this module
- Document structure
- Activation criteria
- Crisis roles definition
- Checklist integration
- Contact list management
- Plan distribution rules
- Access control setup
- Version control protocol
- Review cycle schedule
- Integration with incident response
- Testing alignment
- Legal review point
Module 7. Exercising and Testing the Plan
Run effective tests that validate recovery capabilities and satisfy auditor expectations.
12 chapters in this module
- Test type selection
- Scenario design
- Participant selection
- Tabletop execution
- Full-scale simulation
- Observation protocol
- Gap logging
- Performance metrics
- Regulator expectations
- Lessons learned process
- Correction tracking
- Annual cycle planning
Module 8. Maintaining Plan Currency
Ensure the plan stays relevant through change management, audits, and organizational evolution.
12 chapters in this module
- Change trigger identification
- Update workflow
- Stakeholder notification
- Version history
- Audit preparation
- Corrective action tracking
- Knowledge retention
- Leadership turnover planning
- M&A integration rules
- Regulatory change monitoring
- Technology refresh alignment
- Annual review process
Module 9. Management Review and Reporting
Drive leadership accountability and continuous improvement through structured reporting.
12 chapters in this module
- Report content design
- KPI selection
- Trend analysis
- Resource request framing
- Executive presentation
- Board-level summary
- Audit findings response
- Improvement roadmap
- Benchmarking data
- Peer comparison
- Regulatory update summary
- Strategic alignment
Module 10. Integration with Other Management Systems
Align ISO 22301 with ISO 27001, SOC 2, and enterprise risk frameworks.
12 chapters in this module
- Control overlap mapping
- Shared documentation
- Audit coordination
- Risk register integration
- Policy alignment
- Training synergy
- Vendor assessment reuse
- Incident response linkage
- Compliance calendar
- Resource optimization
- Executive messaging
- Third-party validation
Module 11. Preparing for Certification Audit
Navigate the certification process with confidence, from readiness assessment to final audit.
12 chapters in this module
- Certification body selection
- Gap assessment execution
- Remediation planning
- Documentation prep
- Interview preparation
- Evidence compilation
- Mock audit conduct
- Nonconformance response
- Corrective action submission
- Audit day protocol
- Certification maintenance
- Surveillance audit prep
Module 12. Sustaining Organizational Resilience
Embed business continuity into culture, leadership rhythm, and strategic planning.
12 chapters in this module
- Leadership engagement
- Training program design
- Awareness campaigns
- Drill integration
- Performance evaluation
- Incentive alignment
- Succession planning
- Budget advocacy
- External benchmarking
- Regulatory foresight
- Innovation adoption
- Long-term vision
How this maps to your situation
- After initiating the program
- During business impact analysis
- Prior to first audit
- Before leadership review
Before vs. after
Before
Planning cycles stall, stakeholder alignment is slow, and evidence generation lags behind audit timelines.
After
You ship complete, validated ISO 22301 deliverables on a predictable cadence, with clear ownership and executive visibility.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters total)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 45 minutes per module, designed for completion over six weeks with leadership responsibilities.
If nothing changes
Continuity planning remains reactive, fragmented, and audit-driven rather than strategic and integrated.
How this compares to the alternatives
Unlike generic ISO 22301 overviews, this course is tailored to commercial operations in financial services, with field-tested methods for accelerating implementation and audit readiness.
Frequently asked
Who is this course designed for?
Senior operations leaders in regulated financial institutions driving business continuity and resilience outcomes.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is this course technical or strategic?
It balances strategic oversight with practical execution, focused on leadership decisions and cross-functional coordination.
$199 one-time. Approximately 45 minutes per module, designed for completion over six weeks with leadership responsibilities..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours