A tailored course, built for your situation
Mastering ISO 22301 for Core Network Design Engineers
Gain complete command of business continuity frameworks shaping EU telecom infrastructure resilience.
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Most network engineers inherit continuity plans that don’t reflect real-time signaling dependencies.
The situation this course is for
Generic ISO 22301 training assumes a compliance-first role. But for core network engineers, the issue isn’t awareness, it’s applicability. Off-the-shelf playbooks miss the nuances of routing failover, session recovery, and voice-service continuity in hybrid infrastructure. This leads to misaligned recovery timelines, manual workarounds during audits, and persistent gaps between design intent and operational resilience.
Who this is for
Senior network design engineer in a regulated EU telecom operator, responsible for translating high-level continuity standards into working network configurations.
Who this is not for
Compliance officers managing documentation only, entry-level technicians, or consultants without hands-on network design experience.
What you walk away with
- Map ISO 22301 clauses directly to core network topology decisions
- Define recovery time objectives with accuracy for signaling and voice systems
- Produce audit-ready continuity documentation that reflects actual network behavior
- Lead cross-functional alignment between network operations and business continuity teams
- Deploy a repeatable framework that survives vendor changes and leadership transitions
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 22301 in Telecom Context
Break down the standard’s intent with specific reference to core network services and EU regulatory expectations.
12 chapters in this module
- Scope of ISO 22301 in network design
- Key terms in telecom continuity
- Difference between availability and continuity
- EU vs global implementation patterns
- Role of the design engineer in BCMS
- Linking NIS2 and ISO 22301 obligations
- Common misinterpretations in VoIP contexts
- How regulations inform RTO definitions
- Criticality of signaling layer resilience
- Service dependencies in hybrid networks
- Mapping compliance to technical decisions
- Baseline assessment for network teams
Module 2. Identifying Critical Network Services
Pinpoint which systems require ISO 22301 coverage based on traffic type, dependency, and customer impact.
12 chapters in this module
- Service taxonomy for core networks
- Traffic profiling by criticality
- User impact vs provider liability
- Defining minimum viable service
- Session recovery expectations
- Identifying silent dependencies
- Vendor-specific failover quirks
- Real-world examples from EU operators
- Service mapping to business units
- Distinguishing resilience from redundancy
- Creating service-criticality matrices
- Stakeholder input for prioritization
Module 3. Risk Assessment for Core Infrastructure
Apply ISO 22301 risk methodology to network-specific threats like routing failures and configuration drift.
12 chapters in this module
- Threat categories in core networks
- Internal vs external failure modes
- Common root causes in VoIP systems
- Assessing cascading failures
- Human error in change management
- Using past incident data
- Vendor lock-in as a risk factor
- Scenario planning for major outages
- Dependency on external providers
- Network topology as risk driver
- Linking risk to RTO tolerance
- Validating assumptions with logs
Module 4. Defining Recovery Time Objectives
Set technically accurate RTOs for signaling, bearer, and control planes based on real recovery data.
12 chapters in this module
- RTO vs RPO in network contexts
- Measuring actual recovery duration
- Router failover timing variability
- Session re-establishment delays
- Impact of BGP convergence
- Linking RTO to customer SLAs
- Hardware vs software recovery
- Redundancy layers and their limits
- Documenting RTO assumptions
- Peer benchmarking for realism
- Adjusting RTOs post-incident
- Stakeholder communication of RTO
Module 5. Mapping Controls to Network Architecture
Translate ISO 22301 control clauses into specific network design patterns and configurations.
12 chapters in this module
- Clause 8.1 in practice
- Designing for controlled failover
- Configuration backup strategies
- Automated recovery triggers
- Access control in BC scenarios
- Monitoring during degraded mode
- DNS failover integration
- Firewall rule inheritance
- Load balancer reweighting
- Certificate management under stress
- Vendor interoperability checks
- Control validation via simulation
Module 6. Building the Business Continuity Plan
Develop a living document that reflects actual network topology and operational constraints.
12 chapters in this module
- Plan structure for network teams
- Incorporating topology diagrams
- Defining roles during outages
- Vendor escalation procedures
- Communication trees for incidents
- Integration with NOC playbooks
- Version control for plans
- Linking to change management
- Plan distribution security
- Offline access during outages
- Testing mode definitions
- Plan maintenance triggers
Module 7. Test Strategy for Network Resilience
Design technically valid continuity tests that don’t compromise live environments.
12 chapters in this module
- Test types: table-top vs live
- Isolating test impact
- Simulating routing failures
- BGP hijack simulation
- Call processing under stress
- Failover timing measurement
- Monitoring during tests
- Vendor coordination
- Test frequency by risk
- Documenting test outcomes
- Post-test configuration rollback
- Improving test realism
Module 8. Audit Preparation and Evidence
Generate defensible, technical evidence that satisfies ISO 22301 auditors.
12 chapters in this module
- Auditor expectations for engineers
- Logging standards for BC
- Configuration snapshot protocols
- Network flow evidence
- Failover log analysis
- Test evidence packaging
- Version control as proof
- Peer review documentation
- Timeline reconstruction
- Vendor contribution validation
- Common audit findings in telecom
- Responding to auditor queries
Module 9. Cross-Functional Alignment
Bridge gaps between network engineering and business continuity roles.
12 chapters in this module
- Translating technical terms
- Common misunderstandings
- Joint scenario planning
- Incident command coordination
- Shared documentation platforms
- Escalation path integration
- KPIs for joint success
- Stakeholder briefing templates
- Regular sync mechanics
- Conflict resolution protocols
- Reporting to leadership
- Building trust across silos
Module 10. Sustaining Continuity Across Upgrades
Maintain ISO 22301 alignment during technology refreshes and vendor transitions.
12 chapters in this module
- Change review checklist
- Pre-migration continuity assessment
- Post-migration validation
- Vendor handover documentation
- New equipment certification
- Legacy system dependencies
- Migration timing windows
- Rollback planning
- Staged cutover design
- Monitoring during transition
- Updating continuity plans
- Lessons capture
Module 11. Documenting the Implementation Playbook
Create a role-specific, living guide that captures institutional knowledge.
12 chapters in this module
- Playbook structure
- Including topology maps
- Decision rationale logging
- Configuration templates
- Vendor-specific gotchas
- Incident war stories
- Version control strategy
- Access control settings
- Integration with ITSM
- Searchability design
- Onboarding integration
- Continuous improvement loop
Module 12. Future-Proofing the BCMS
Ensure the continuity management system evolves with the network.
12 chapters in this module
- Review cycle design
- Trigger-based updates
- Benchmarking against peers
- Incorporating new regulations
- Adapting to 5G architectures
- Cloud-native continuity
- AI-driven monitoring
- Automated compliance checks
- Skills development for teams
- Lessons from near-misses
- Staying ahead of threats
- Leadership engagement tactics
How this maps to your situation
- When reporting to senior leadership on network resilience
- Before renewing critical infrastructure contracts
- When onboarding a new vendor into the core network
- After a near-miss incident involving signaling systems
Before vs. after
Before
Routing continuity decisions reactively, relying on fragmented documentation and informal knowledge.
After
Leading proactive ISO 22301 alignment with confidence, backed by a documented, engineer-first playbook.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion over 6-8 weeks with real-world application between sections.
If nothing changes
Without a structured approach, network teams risk misaligned recovery timelines, audit findings due to documentation gaps, and reactive decision-making during outages, undermining years of design investment.
How this compares to the alternatives
Generic ISO 22301 courses focus on compliance roles and paperwork. This course is built specifically for core network engineers who own the technical implementation, giving you precision, relevance, and immediate applicability that generalist courses lack.
Frequently asked
Who is this course designed for?
Core network design engineers in EU telecom operators responsible for implementing and maintaining business continuity standards in live infrastructure.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help with audits?
Yes, each module includes templates and evidence strategies specifically designed to satisfy ISO 22301 auditors in telecom contexts.
$199 one-time. Approximately 3 hours per module, designed for completion over 6-8 weeks with real-world application between sections..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours