A tailored course, built for your situation
Mastering ISO 22301 for Chief Product and Technology Officers
Build unshakeable business continuity leadership recognized across the executive layer
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Falling back on ad-hoc incident responses instead of trusted continuity frameworks
The situation this course is for
Even seasoned technology leaders get caught in reactive loops when resilience demands outpace structured readiness. Without a formalized, recognized command of ISO 22301, escalation paths blur and influence evaporates under pressure.
Who this is for
Chief Product and Technology Officers leading large-scale, availability-critical systems with responsibility for P&L and long-term resilience
Who this is not for
Individuals looking for introductory compliance training or general risk overviews without technical or executive depth
What you walk away with
- Own the narrative in executive-level resilience discussions with confidence
- Deploy ISO 22301-compliant business continuity plans tailored to global operations
- Produce auditable documentation that withstands internal and external scrutiny
- Lead cross-functional teams with clear, structured decision trees during disruptions
- Become the first call when resilience strategy is debated across leadership
The 12 modules (with all 144 chapters)
Module 1. Foundations of ISO 22301 in Global Technology Organizations
Establish the core principles of business continuity management within a global product and technology context, aligned with ISO 22301’s intent and structure.
12 chapters in this module
- Defining organizational resilience in a digital-first environment
- Key clauses of ISO 22301 and their operational implications
- Mapping ISO 22301 to existing technology governance frameworks
- Leadership accountability under clause 5
- Integrating continuity into product lifecycle planning
- Continuity vs. disaster recovery: clarifying scope
- The role of the CPTO in continuity governance
- Aligning ISO 22301 with cybersecurity and incident response
- Stakeholder expectations across regions
- Regulatory touchpoints beyond ISO 22301
- Internal audit readiness from the start
- Building continuity into capital planning
Module 2. Executive Ownership of Business Continuity Policy
Learn how to author and steward a board-level continuity policy that reflects technical reality and leadership intent.
12 chapters in this module
- Crafting a continuity policy with executive clarity
- Defining acceptable downtime by product tier
- Incorporating real user impact into policy language
- Setting escalation thresholds for technology leaders
- Delegating authority during incident response
- Documenting assumptions and limitations transparently
- Updating policy in response to threat intelligence
- Aligning with insurance and financial resilience
- Version control for executive policies
- Communicating policy to non-technical stakeholders
- Linking policy to vendor management standards
- Measuring policy adherence across teams
Module 3. Risk Assessment and Business Impact Analysis
Conduct a rigorous, defensible business impact analysis that prioritizes continuity efforts where they matter most.
12 chapters in this module
- Identifying critical business functions by revenue impact
- Measuring maximum tolerable downtime by service
- Calculating RTO and RPO with engineering input
- Gathering cross-departmental input on dependencies
- Documenting supply chain continuity risks
- Factoring third-party cloud dependencies
- Scoring impact on customer experience
- Prioritizing systems by business-criticality
- Validating assumptions with incident history
- Updating BIA after product changes
- Incorporating geopolitical risk factors
- Reporting BIA findings to leadership
Module 4. Continuity Strategy Design for Complex Systems
Architect continuity strategies that match the scale and interdependence of modern product ecosystems.
12 chapters in this module
- Choosing between redundancy and recovery models
- Designing failover for microservices architectures
- Multi-region continuity for global platforms
- Data replication strategies under ISO 22301
- Cloud provider continuity capabilities comparison
- Third-party dependency mitigation
- Human continuity: leadership succession planning
- Workforce availability under crisis conditions
- Vendor continuity assurance protocols
- Minimum operating capability definition
- Scaling down without service collapse
- Documenting strategic trade-offs
Module 5. Incident Response Integration with ISO 22301
Ensure incident response teams operate within the continuity framework, not outside it.
12 chapters in this module
- Aligning incident severity levels with continuity triggers
- Integrating NOC and SOC into continuity response
- Role clarity during crisis escalation
- Communication trees for technical teams
- External stakeholder notification protocols
- Regulator disclosure thresholds
- Press and investor communication coordination
- Documenting incident response under ISO 22301
- Post-incident review integration
- Testing incident response continuity
- Training engineering teams on continuity roles
- Automating response handoffs
Module 6. Documenting the Business Continuity Management System
Build a complete, auditable BCMS that satisfies internal and external scrutiny.
12 chapters in this module
- Mapping ISO 22301 clauses to documentation artifacts
- Creating a BCMS register with ownership
- Version control for continuity documents
- Storing evidence of management review
- Documenting internal audits and findings
- Capturing corrective action follow-up
- Maintaining third-party compliance records
- Secure access for leadership and auditors
- BCMS integration with GRC platforms
- Automating documentation updates
- Preparing for external certification audits
- Generating executive summaries from BCMS data
Module 7. Exercising and Testing Continuity Plans
Run high-value, low-disruption tests that build confidence without derailing operations.
12 chapters in this module
- Designing tabletop exercises for leadership
- Technical failover testing with minimal downtime
- Full-scale simulation planning
- Measuring test effectiveness by objective
- Involving third parties in testing
- Remote workforce validation
- Customer communication testing
- Regulatory reporting readiness drills
- Capturing lessons from test debriefs
- Updating plans based on test findings
- Scheduling recurring test cycles
- Auditable evidence of test completion
Module 8. Supply Chain and Vendor Continuity Assurance
Extend continuity standards to third parties with contractual and technical rigor.
12 chapters in this module
- Assessing vendor continuity maturity
- Contractual continuity obligations
- Right-to-audit clauses for continuity
- Monitoring vendor test results
- Multi-vendor dependency mapping
- Single points of failure in vendor stack
- Alternative sourcing strategies
- Geopolitical risk in vendor locations
- Cloud provider continuity SLAs
- Penetration testing continuity assumptions
- Tracking vendor compliance over time
- Termination and transition planning
Module 9. Internal Audit and Management Review
Institutionalize review cycles that maintain BCMS integrity over time.
12 chapters in this module
- Scheduling annual management reviews
- Documenting leadership input on BCMS
- Internal audit checklists for ISO 22301
- Assigning audit findings to owners
- Tracking closure of non-conformities
- Reporting to executive leadership
- Benchmarking against industry peers
- Updating risk treatment plans
- Measuring continuity maturity
- Integrating feedback from incidents
- Aligning with strategic planning cycles
- Budgeting for continuity improvements
Module 10. Preparing for External Certification Audits
Navigate third-party ISO 22301 certification with precision and confidence.
12 chapters in this module
- Choosing a certification body
- Pre-certification gap assessment
- Evidence compilation for auditors
- Responding to auditor findings
- Conducting mock certification audits
- Coordinating cross-functional audit prep
- Legal and compliance alignment
- Preparing leadership for interviews
- Post-certification surveillance planning
- Maintaining certification over time
- Cost-benefit of certification renewal
- Leveraging certification for client trust
Module 11. Continuity Culture and Leadership Communication
Foster an organization-wide understanding of resilience as a shared responsibility.
12 chapters in this module
- Communicating continuity value to engineers
- Training product teams on their roles
- Leadership messaging during calm periods
- Celebrating successful test outcomes
- Integrating continuity into onboarding
- Reducing stigma around failure scenarios
- Encouraging proactive risk reporting
- Recognizing continuity champions
- Avoiding complacency after quiet periods
- Sharing anonymized incident lessons
- Using simulations to build team cohesion
- Measuring continuity culture maturity
Module 12. Long-Term BCMS Evolution and Integration
Ensure continuity remains relevant as technology and business models evolve.
12 chapters in this module
- Integrating new products into BCMS
- Updating plans after M&A activity
- Adapting to cloud-native architectures
- Continuity in agile development environments
- AI system failure scenarios
- Climate risk in continuity planning
- Cyber resilience convergence
- Regulatory changes and BCMS updates
- Lessons from industry incidents
- Strategic continuity roadmap
- Knowledge transfer across leadership changes
- Future-proofing the BCMS
How this maps to your situation
- When launching a new global product line
- After a near-miss incident with high visibility
- During preparation for external audit or certification
- When onboarding new executive leadership
Before vs. after
Before
Reliance on fragmented, ad-hoc responses to disruption, with limited executive recognition of continuity leadership
After
A formal, recognized role as the go-to authority on resilience, with documented ISO 22301 mastery and cross-functional influence
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for asynchronous, on-demand progress with no fixed schedule.
If nothing changes
Without structured ISO 22301 leadership, continuity decisions remain reactive, influence erodes during crises, and opportunities for strategic recognition are missed.
How this compares to the alternatives
Unlike generic compliance trainings or broad risk frameworks, this course delivers precise, executive-grade ISO 22301 mastery tailored to Chief Product and Technology Officers leading complex technology organizations.
Frequently asked
Is this course technical or strategic?
It balances both, strategic leadership positioning with technically grounded implementation patterns for real systems.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will this help me pass an ISO 22301 audit?
Yes, through precise documentation templates, audit evidence checklists, and management review protocols used by certified organizations.
$199 one-time. Approximately 3 hours per module, designed for asynchronous, on-demand progress with no fixed schedule..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours