A tailored course, built for your situation
Mastering ISO 22301 for Executive Assistants in High-Visibility Tech Roles
Deliver mission-critical continuity plans with confidence, clarity, and executive trust.
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Who this is for
Executive Assistants in large tech organizations who manage unseen workflow pressure during regulatory, compliance, or structural transitions.
Who this is not for
Administrative coordinators without direct executive exposure, entry-level assistants, or those in non-regulated industries without formal continuity frameworks.
What you walk away with
- Own the lifecycle of ISO 22301-aligned business continuity documentation from drafting to sign-off
- Receive first notice on M&A-related continuity escalations across teams
- Produce regulator-facing prep materials accepted without revision cycles
- Build reusable templates for executive crisis comms, travel lock-downs, and leadership relocation
- Establish documented authority over continuity workflows without escalation overhead
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 22301 Core Principles
Grasp the foundation of business continuity management systems and how they apply to executive support functions.
12 chapters in this module
- What ISO 22301 certifies
- Scope of business continuity planning
- Linking continuity to executive availability
- Roles in continuity frameworks
- Executive assistant as continuity node
- Mapping comms during disruption
- Identifying critical executive functions
- Documenting decision chains
- Tracking continuity dependencies
- Establishing recovery time objectives
- Using RTOs for scheduling buffers
- Integrating with security teams
Module 2. Continuity Risk Assessment for Executive Functions
Identify threats that could disrupt executive workflow and leadership decision-making.
12 chapters in this module
- Threat modeling for travel disruptions
- Assessing communication blackouts
- Evaluating health-related absences
- Mapping data access risks
- Remote work continuity limits
- Legal hold implications
- Surge capacity planning
- Dependency on peer assistants
- Vendor-driven disruptions
- Facility access restrictions
- Social engineering targeting
- Building threat registers
Module 3. Developing Executive-Specific BCPs
Create tailored business continuity plans focused on leadership availability and decision velocity.
12 chapters in this module
- BCP structure for exec support
- Defining critical decision points
- Escalation paths for crisis events
- Alternate comms protocols
- Emergency relocation steps
- Succession for assistant duties
- Secure document handover
- Two-person rule for access
- Digital vault access protocols
- Crisis calendar management
- Preserving strategic focus
- Version control for BCPs
Module 4. Documenting Critical Functions and Priorities
Ensure leadership’s essential activities are clearly mapped and recoverable.
12 chapters in this module
- Identifying key leadership outputs
- Mapping weekly cadence anchors
- Tagging time-sensitive approvals
- Flagging board-facing deliverables
- Tracking cross-org dependencies
- Logging external commitments
- Prioritizing investor comms
- Monitoring regulatory deadlines
- Handling legal escalations
- Managing media engagements
- Preserving relationship equity
- Documenting informal influence
Module 5. Continuity Communication Planning
Design robust communication strategies for internal and external stakeholders during disruptions.
12 chapters in this module
- Internal crisis messaging
- External spokesperson alignment
- Stakeholder notification trees
- Media inquiry protocols
- Investor update templates
- Peer team sync requirements
- Secure messaging apps
- Burner phone logistics
- Signal vs Slack vs Email
- Message approval workflows
- Comms escalation tiers
- Post-crisis comms review
Module 6. Establishing Recovery Procedures
Build step-by-step recovery actions tailored to executive roles and responsibilities.
12 chapters in this module
- Rapid reconstitution steps
- Device replacement protocols
- Passcode recovery process
- Digital identity reset
- Calendar reconstruction
- Meeting backlog triage
- Email prioritization rules
- Urgent vs important sorting
- Delegation during absence
- Trust-based proxy actions
- Reintegration checklist
- Post-recovery debrief
Module 7. Testing and Exercising BCPs
Run realistic simulations to validate continuity plans without disrupting operations.
12 chapters in this module
- Tabletop exercise design
- Surprise test protocols
- After-hours disruption drills
- Executive participation nudges
- Measuring decision speed
- Tracking comms latency
- Evaluating delegation accuracy
- Reviewing recovery logs
- Updating plan based on test
- Documenting lessons learned
- Sharing outcomes with security
- Scheduling annual refresh
Module 8. Maintaining and Updating BCPs
Keep continuity plans current with leadership changes, tools, and risk profiles.
12 chapters in this module
- Change tracking triggers
- Promotion-driven updates
- Tool migration impacts
- Reporting line adjustments
- Spouse and family updates
- Travel pattern shifts
- New compliance mandates
- Calendar load recalibration
- Vendor access changes
- Permission revocation steps
- Annual review timing
- Stakeholder confirmation
Module 9. Integrating with Organizational BCM
Align personal continuity plans with company-wide frameworks and compliance goals.
12 chapters in this module
- Linking to corporate BCM
- Sharing anonymized insights
- Participating in audits
- Contributing to SOX controls
- Supporting ISO 22301 certification
- Coordinating with facilities
- Engaging legal team
- Partnering with IT security
- Feeding into crisis response
- Documenting cross-functional inputs
- Standardizing format
- Maintaining independence
Module 10. Handling High-Pressure Escalations
Manage urgent, sensitive issues that require immediate executive awareness or action.
12 chapters in this module
- Detecting escalation signals
- Triage without overreacting
- Creating urgency tiers
- Balancing discretion and speed
- Protecting executive focus
- Routing to alternate execs
- Escalating peer team issues
- Documenting decision deferrals
- Maintaining escalation logs
- Avoiding bottleneck traps
- De-escalation techniques
- Post-event follow-up
Module 11. Regulator-Ready Documentation
Produce audit-ready materials that satisfy compliance reviewers on first submission.
12 chapters in this module
- Formatting for auditor review
- Evidence collection workflow
- Version control discipline
- Timestamping key actions
- Avoiding redactions
- Using controlled templates
- Storing in secure locations
- Access logging
- Demonstrating due diligence
- Aligning with SOX timelines
- Referencing ISO 22301 clauses
- Passing mock audits
Module 12. Leading Continuity Across Functions
Extend your influence by guiding peer assistants and teams in continuity best practices.
12 chapters in this module
- Mentoring new assistants
- Standardizing across teams
- Sharing template libraries
- Running micro-trainings
- Creating shared glossary
- Facilitating cross-functional drills
- Elevating continuity norms
- Reducing duplication
- Building recognition
- Establishing peer review
- Contributing to org resilience
- Documenting leadership role
How this maps to your situation
- During M&A integration
- Regulatory audit preparation
- Executive health or leave event
- Crisis or reputational incident
Before vs. after
Before
Reliant on ad-hoc responses during disruptions, with inconsistent documentation and unclear escalation ownership.
After
Owns the continuity workflow with structured, ISO 22301-aligned plans that auditors and executives trust.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed to be completed over 12 weeks with real-world application between modules.
If nothing changes
Without structured continuity ownership, disruptions lead to delays, inconsistent executive availability, and increased scrutiny during audits or transitions.
How this compares to the alternatives
Unlike generic compliance courses, this program is tailored to executive assistants in high-velocity tech environments, focusing on real-world continuity scenarios and ISO 22301-specific deliverables rather than theoretical frameworks.
Frequently asked
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is this relevant if I’m not in a regulated industry?
Yes, business continuity is critical in any organization, but especially in environments with high regulatory scrutiny or M&A activity.
$199 one-time. Approximately 3 hours per module, designed to be completed over 12 weeks with real-world application between modules..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours