A tailored course, built for your situation
Mastering ISO 22301 for Senior Compliance and Resilience Leaders
Build resilient operations with proven continuity frameworks.
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Generic business continuity programs get ignored until something breaks. Most practitioners end up reacting, not leading.
The situation this course is for
Many compliance leaders deploy continuity plans that are technically compliant but lack strategic weight. They’re built once, filed away, and forgotten, until a crisis hits. The result? Reactive scrambles, diluted authority, and missed opportunities to shape organisational resilience from the front.
Who this is for
Senior compliance, risk, or governance leaders in global services firms who own continuity or resilience frameworks and want to convert compliance work into high-impact, high-visibility initiatives.
Who this is not for
Junior analysts, auditors, or consultants without decision influence over continuity strategy or implementation. Also not for those seeking certification prep alone.
What you walk away with
- Own the continuity roadmap with documented authority to prioritise high-impact engagements
- Deploy ISO 22301-aligned plans that are operationally tested and executive-ready
- Turn compliance deliverables into repeatable assets that compound across clients or divisions
- Gain structured justification to decline low-value continuity requests
- Lead resilience discussions with evidence-backed frameworks used by top-tier firms
The 12 modules (with all 144 chapters)
Module 1. The Strategic Role of Business Continuity
Shift from compliance checkbox to resilience leadership. Define how ISO 22301 elevates your influence beyond audit readiness to strategic planning.
12 chapters in this module
- From reactive to proactive
- Resilience as a leadership function
- Mapping risk appetite to continuity scope
- The three types of engagement demand
- Positioning continuity as enabler
- How top firms structure resilience roles
- Aligning with executive priorities
- Building continuity credibility
- When to say no to requests
- Documenting decision rights
- Creating strategic leverage
- Case example: Professional services firm
Module 2. Understanding ISO 22301 Structure and Intent
Break down the standard into actionable components. Learn how each clause supports both compliance and operational resilience.
12 chapters in this module
- Clause by clause analysis
- Intent behind section 5
- Context of the organisation
- Leadership commitment levers
- Planning the resilience response
- Support functions alignment
- Operation controls that work
- Performance evaluation rhythm
- Improvement mechanisms
- Annex A reference use
- Integration with ISO 27001
- Gap assessment without panic
Module 3. Stakeholder Analysis for Resilience Planning
Identify who really matters in a disruption. Map decision chains, information needs, and escalation paths before crisis hits.
12 chapters in this module
- Critical function mapping
- Identifying key stakeholders
- Internal escalation trees
- External comms obligations
- Regulator expectations UK
- Legal and contractual duties
- Client communication tiers
- Vendor continuity alignment
- Board-level info needs
- HR and people continuity
- Finance disruption response
- Reputational risk mapping
Module 4. Business Impact Analysis Execution
Run BIA interviews that yield usable data. Move beyond spreadsheets to decision-grade inputs for continuity planning.
12 chapters in this module
- Designing the BIA scope
- Selecting interview subjects
- Question design for clarity
- Avoiding bias in responses
- RTO and RPO determination
- Data reliability scoring
- Handling conflicting inputs
- Thresholds for action
- Documenting assumptions
- Validation techniques
- BIA output formatting
- From BIA to action plan
Module 5. Resource Requirements and Dependencies
Map critical dependencies across people, tech, and third parties. Build continuity plans that reflect real operational flows.
12 chapters in this module
- Identifying key personnel
- Tech stack continuity risks
- Third-party reliance mapping
- Data location audit
- Recovery site options
- Cloud failover readiness
- License and access rights
- Supply chain fragility
- Single points of failure
- Cross-border restrictions
- Alternative work models
- Backup access validation
Module 6. Continuity Strategy Development
Choose recovery strategies that fit actual business needs, not just compliance checkboxes. Align tactics with strategic resilience goals.
12 chapters in this module
- Recovery vs resumption
- Workaround feasibility
- Alternate site viability
- Remote work scalability
- Tech recovery options
- Manual process fallbacks
- Data recovery depth
- Cost of delay analysis
- Prioritising critical functions
- Multi-site coordination
- Vendor recovery SLAs
- Decision tree design
Module 7. Incident Response and Activation
Define clear activation criteria and roles. Ensure continuity plans are used, not just written.
12 chapters in this module
- Trigger condition design
- Activation authority
- Crisis team structure
- Initial response checklist
- Communication protocols
- Internal alert systems
- External notification rules
- Regulatory reporting timeline
- Legal hold procedures
- Media response prep
- Post-event review plan
- Plan suspension criteria
Module 8. Communication Plans and Messaging
Craft messages that maintain trust during disruption. Know what to say, when, and to whom.
12 chapters in this module
- Message tier structure
- Client comms templates
- Employee messaging paths
- Regulator notification style
- Public statement drafting
- Social media guidelines
- Escalation comms flow
- Crisis language dos
- Tone calibration
- Approval chains
- Legal review points
- Post-crisis updates
Module 9. Exercising and Testing Resilience
Run tests that reveal real gaps. Move beyond table-tops to validate operational readiness.
12 chapters in this module
- Test maturity levels
- Designing realistic scenarios
- Participant selection
- Test observation roles
- Fail-forward principles
- Documentation standards
- Post-test reporting
- Gap remediation tracking
- Executive debrief format
- Improvement cycles
- Annual test calendar
- Audit evidence capture
Module 10. Maintenance and Continuous Improvement
Keep plans alive between crises. Build a rhythm of review that prevents decay.
12 chapters in this module
- Change control linkage
- Trigger-based updates
- Annual review cycle
- Version control system
- Stakeholder revalidation
- Lessons learned process
- Update delegation
- Audit readiness checks
- Document retention rules
- Knowledge transfer plans
- Leadership transition prep
- External changes tracking
Module 11. Integration with Other Management Systems
Link ISO 22301 with ISO 27001, GDPR, and operational risk frameworks for unified resilience.
12 chapters in this module
- Shared controls mapping
- Overlap with data protection
- Alignment with risk register
- SOC 2 interface points
- Internal audit coordination
- Policy harmonisation
- Compliance calendar sync
- Resource optimisation
- Training alignment
- Shared KPIs
- Cross-framework reporting
- Unified assurance
Module 12. Building a Resilience Culture
Turn formal plans into everyday awareness. Embed resilience thinking across the organisation.
12 chapters in this module
- Leadership engagement tactics
- Employee awareness methods
- Onboarding integration
- Internal comms plan
- Recognition for participation
- Storytelling with examples
- Lessons learned sharing
- Post-event reviews
- Culture measurement
- Incentive alignment
- Department champions
- External benchmarking
How this maps to your situation
- New regulatory expectations for operational resilience
- Increasing client demand for service continuity
- Post-pandemic focus on remote operations
- Growing board-level attention to disruption risk
Before vs. after
Before
Continuity planning feels reactive, fragmented, and undervalued, just another compliance task tucked away until crisis strikes.
After
You lead with a living resilience strategy, chosen engagements, and structured authority to shape how the organisation responds to disruption.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed to be completed at your pace over 6-8 weeks.
If nothing changes
Without a structured approach, continuity remains a paper exercise. Plans decay, stakeholders lose trust, and real disruptions expose gaps, damaging reputation and eroding your influence.
How this compares to the alternatives
Unlike generic ISO 22301 training, this course focuses on the strategic application of the standard in professional services environments, specifically for compliance leaders who must balance regulatory demands with operational reality.
Frequently asked
Who is this course for?
Senior compliance, risk, or resilience leaders in services firms who own business continuity strategy and want to elevate their influence and engagement quality.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Is this about certification?
No. This is about practical, strategic application of ISO 22301, not exam prep.
$199 one-time. Approximately 3 hours per module, designed to be completed at your pace over 6-8 weeks..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours