A tailored course, built for your situation
Mastering ISO 22301 for Global Financial Operations Leaders
Operational resilience through documented continuity planning
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Struggling to maintain continuity planning momentum across regions?
The situation this course is for
Global financial leaders face increasing pressure to prove operational resilience, yet often lack formal authority over test design and escalation thresholds. This creates delays, inconsistent evidence, and dependency on senior review, risking both audit outcomes and strategic credibility.
Who this is for
Global Operations Executive at a top-tier financial institution, accountable for regulatory resilience and cross-border process continuity
Who this is not for
Entry-level compliance staff, vendor auditors, or non-practitioner trainers
What you walk away with
- Define and lock test scope for ISO 22301 cycles without escalation
- Set recovery time objectives (RTOs) and test failure thresholds independently
- Document decision rights in a regulator-acceptable format
- Align regional teams under a single, auditable continuity framework
- Produce evidence that passes internal and external review without revisions
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 22301 in the Context of Global Banking
This module introduces ISO 22301 fundamentals with a focus on financial sector requirements, including alignment with PRA SS1/21 and DORA resilience expectations. It establishes the foundation for operational continuity planning in highly regulated environments.
12 chapters in this module
- Overview of ISO 22301 and its applicability to private banking
- Key differences between ISO 22301 and ISO 27001 frameworks
- Regulatory drivers: PRA SS1/21 and cross-border implications
- Mapping ISO 22301 clauses to HSBC-like operating models
- Establishing the business continuity management team structure
- Defining executive ownership of continuity planning
- Creating the business impact analysis framework
- Setting criteria for identifying critical business functions
- Integrating operational risk assessments into BIA
- Documenting dependencies across global service hubs
- Establishing communication protocols during disruption
- Building the foundation for test cycle design
Module 2. Initiating the Business Continuity Management System
Covers the initial setup of a BCMS, including scoping, leadership commitment, and resource allocation. Focuses on executive-level responsibilities in setting direction and approving continuity objectives.
12 chapters in this module
- Defining the scope of the BCMS for multinational operations
- Securing executive endorsement of policy statements
- Allocating budget and personnel for continuity planning
- Developing a continuity governance charter
- Assigning roles within the continuity framework
- Establishing performance metrics for continuity readiness
- Integrating BCMS with existing risk frameworks
- Creating the continuity steering committee
- Documenting decision rights for escalation events
- Setting expectations for regional compliance
- Developing the continuity planning timeline
- Aligning with financial reporting cycles
Module 3. Conducting Business Impact Analysis
Provides a structured approach to identifying critical functions, assessing impact over time, and defining recovery priorities, all under executive discretion.
12 chapters in this module
- Designing the BIA questionnaire for financial operations
- Selecting departments and functions for analysis
- Collecting data on revenue, compliance, and reputational risk
- Quantifying financial impact per hour of downtime
- Assessing client impact for private banking services
- Determining regulatory reporting deadlines
- Setting recovery time objectives for key services
- Validating findings with line management
- Documenting assumptions and limitations
- Prioritizing functions based on impact score
- Creating the criticality heat map
- Finalizing BIA report for executive review
Module 4. Risk Assessment and Threat Modeling
Guides the identification of threats to critical functions and evaluates controls in place, enabling leaders to independently determine residual risk thresholds.
12 chapters in this module
- Identifying natural, technical, and human-induced threats
- Mapping threats to critical business functions
- Assessing likelihood and impact of threat scenarios
- Reviewing existing controls for each threat
- Calculating residual risk levels
- Setting risk appetite statements for operations
- Determining when to accept, mitigate, or transfer risk
- Documenting threat scenarios for test planning
- Creating risk register with executive summary
- Aligning risk assessment with cyber resilience
- Incorporating climate risk into continuity planning
- Updating risk model after significant incidents
Module 5. Developing Business Continuity Strategies
Focuses on selecting and validating recovery strategies for critical functions, with final decision authority resting with operational leadership.
12 chapters in this module
- Identifying recovery options for core banking systems
- Evaluating internal vs external recovery sites
- Assessing cloud-based failover capabilities
- Setting recovery point objectives for data
- Defining alternate work arrangements
- Selecting third-party recovery partners
- Validating provider SLAs and test history
- Cost-benefit analysis of recovery strategies
- Documenting strategy selection rationale
- Gaining cross-functional agreement
- Aligning strategies with vendor contracts
- Formalizing strategy approval process
Module 6. Designing the Business Continuity Plan
Covers the structure and content of the continuity plan, ensuring it reflects executive decisions and enables autonomous execution.
12 chapters in this module
- Defining the plan structure and approval workflow
- Documenting activation criteria for continuity mode
- Creating role-specific response checklists
- Designing communication trees for crisis events
- Integrating with incident management procedures
- Specifying recovery task sequences
- Including jurisdiction-specific regulatory requirements
- Setting plan version control procedures
- Ensuring language accessibility across regions
- Storing plan copies in secure locations
- Conducting initial plan walkthroughs
- Finalizing plan for leadership sign-off
Module 7. Establishing Exercising and Testing Protocols
Empowers leaders to design, approve, and oversee test cycles without escalation, including determination of test scope and pass/fail criteria.
12 chapters in this module
- Developing the annual test calendar
- Selecting test types: tabletop, simulation, full interruption
- Defining test objectives and success metrics
- Setting scope for each test event
- Approving test scenarios and injects
- Assigning team roles for test execution
- Conducting unannounced test events
- Evaluating team response effectiveness
- Documenting test findings and gaps
- Setting corrective action timelines
- Determining when retesting is required
- Maintaining test evidence for auditors
Module 8. Managing Plan Activation and Response
Prepares leaders to command continuity events with authority, including activation decisions, resource deployment, and communication oversight.
12 chapters in this module
- Recognizing when to declare continuity mode
- Notifying key stakeholders and regulators
- Mobilizing continuity teams across regions
- Executing recovery task sequences
- Monitoring progress against recovery timelines
- Managing client communication during outages
- Coordinating with vendor crisis teams
- Logging decisions and actions in real time
- Adjusting recovery approach based on conditions
- Maintaining regulatory reporting obligations
- Documenting lessons during event response
- Transitioning back to normal operations
Module 9. Maintaining and Updating the BCMS
Covers ongoing maintenance activities, ensuring the system remains current and effective under executive oversight.
12 chapters in this module
- Scheduling regular plan reviews
- Updating plans after organizational changes
- Incorporating lessons from tests and incidents
- Validating contact information quarterly
- Reviewing vendor recovery capabilities
- Updating risk assessments annually
- Revising recovery strategies as needed
- Conducting gap analysis after audits
- Aligning updates with ISO 22301 clause 10
- Tracking changes through version control
- Obtaining leadership re-approval
- Archiving obsolete plan versions
Module 10. Integrating with Regulatory and Audit Expectations
Ensures continuity planning meets PRA, DORA, and internal audit requirements, with documentation ready for inspection.
12 chapters in this module
- Mapping ISO 22301 to PRA SS1/21 expectations
- Preparing for DORA operational resilience testing
- Aligning with internal audit cycles
- Documenting decision trails for regulators
- Creating audit-ready evidence packets
- Responding to regulator inquiries
- Demonstrating leadership involvement
- Showing continuous improvement in planning
- Providing test results without redaction
- Linking continuity to financial crime controls
- Reporting metrics to executive committees
- Maintaining compliance across jurisdictions
Module 11. Leading Cross-Functional Continuity Teams
Builds leadership capabilities to direct regional teams, resolve conflicts, and maintain engagement in continuity activities.
12 chapters in this module
- Establishing regional continuity champions
- Conducting leadership alignment sessions
- Running cross-border training events
- Managing cultural differences in response
- Resolving jurisdictional conflicts
- Motivating participation in testing
- Communicating continuity priorities
- Recognizing high-performing teams
- Addressing resistance to planning
- Building continuity into performance goals
- Maintaining engagement over time
- Succession planning for key roles
Module 12. Demonstrating Value to Executive Stakeholders
Equips leaders to articulate the strategic value of continuity planning, linking resilience to business performance.
12 chapters in this module
- Measuring continuity program effectiveness
- Reporting on test pass rates and improvement
- Linking resilience to client retention
- Quantifying risk reduction from testing
- Presenting to executive committees
- Connecting planning to ESG goals
- Highlighting cost avoidance from outages
- Demonstrating regulatory confidence
- Positioning resilience as competitive advantage
- Influencing capital allocation decisions
- Building reputation as a resilient institution
- Creating a legacy of operational excellence
How this maps to your situation
- Initial BCMS setup under executive sponsorship
- Ongoing test cycle ownership without review layers
- Regulator-facing evidence production
- Cross-functional leadership in continuity events
Before vs. after
Before
Reliant on approvals for test design and recovery thresholds
After
Autonomous authority to define, run, and judge continuity tests
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion within 12 weeks.
If nothing changes
Continued dependency on review layers slows response readiness and weakens regulator confidence in decision ownership.
How this compares to the alternatives
Unlike generic ISO 22301 training, this course focuses on executive-level decision authority, specifically scope definition, test approval, and independence from escalation layers.
Frequently asked
Who is this course designed for?
Global operations leaders in financial institutions who own continuity planning and need to act without review layers.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does this cover PRA SS1/21 requirements?
Yes, the course integrates PRA SS1/21 expectations throughout modules on testing, evidence, and reporting.
$199 one-time. Approximately 3 hours per module, designed for completion within 12 weeks..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours