A tailored course, built for your situation
Mastering ISO 22301 for Global Program Leaders
Build resilient delivery frameworks that sustain operations under disruption
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Your critical resilience work operates below the executive line
The situation this course is for
You've built continuity plans that meet requirements, but leadership still sees them as theoretical. Stakeholders default to reactive mode during incidents because your frameworks aren’t visible or trusted at decision-making levels. The value of your work is diluted in translation, or worse, ignored until after an outage.
Who this is for
Senior program leaders in global financial services who design and deliver complex initiatives but lack formal recognition for their resilience architecture work
Who this is not for
Entry-level project coordinators, auditors focused solely on checklists, or consultants selling one-size-fits-all frameworks
What you walk away with
- Articulate ISO 22301 compliance as a strategic delivery enabler, not a checklist
- Produce executive-facing artefacts that elevate visibility of continuity planning
- Structure business impact analyses to align with leadership priorities
- Build audit-ready documentation that survives leadership changes
- Lead resilience conversations with confidence in regulatory alignment
The 12 modules (with all 144 chapters)
Module 1. Foundations of ISO 22301
Establish core principles of business continuity management systems and their role in modern program delivery.
12 chapters in this module
- Defining business continuity vs disaster recovery
- Scope and applicability of ISO 22301
- Integration with agile program management
- Leadership accountability under clause 5
- Linking BCMS to strategic objectives
- Understanding stakeholder expectations
- Overview of ISO 22301 clauses
- Common misalignments in financial services
- Differences from ISO 27001 and ISO 20000
- Global regulatory convergence trends
- MAS TRM alignment opportunities
- Singapore PDPA considerations
Module 2. Program-Level Context Assessment
Map organizational context to continuity needs with precision.
12 chapters in this module
- Identifying internal and external factors
- Regulatory exposure mapping
- Defining program-specific risks
- Stakeholder identification matrix
- Jurisdictional complexity scoring
- Vendor dependency analysis
- Cloud service continuity risks
- Cross-border data flow impacts
- Time-critical business functions
- Financial exposure thresholds
- Reputation risk triggers
- Operational disruption indicators
Module 3. Leadership Commitment Framework
Secure and demonstrate executive sponsorship effectively.
12 chapters in this module
- Engaging C-suite on continuity expectations
- Board-level reporting expectations
- Defining leadership roles in BCMS
- Accountability for business continuity
- Policy endorsement workflow
- Resource allocation justification
- Continuity KPIs for leadership dashboards
- Aligning with enterprise risk appetite
- Executive communication protocols
- Incident escalation authority
- Success measurement frameworks
- Budget rationalisation templates
Module 4. Business Impact Analysis Execution
Conduct targeted analyses that drive strategic decisions.
12 chapters in this module
- Defining recovery time objectives
- Critical function prioritisation
- Financial loss estimation models
- Reputational risk scoring
- Legal and regulatory dependency mapping
- Third-party impact assessment
- Data integrity thresholds
- Customer impact scenarios
- Geographic dispersion factors
- Workforce availability assumptions
- Technology stack interdependencies
- Reporting output standardisation
Module 5. Continuity Strategy Development
Design response strategies aligned with program delivery goals.
12 chapters in this module
- Identifying viable recovery options
- Cloud failover configuration
- Alternate site selection criteria
- Workforce mobilisation plans
- Vendor continuity assurance
- Data replication requirements
- Manual workarounds validation
- Escalation path design
- Single point of failure mitigation
- Cost-benefit analysis of options
- Regulatory reporting continuity
- Customer notification protocols
Module 6. Incident Response Orchestration
Structure response activities for speed and clarity.
12 chapters in this module
- Incident classification framework
- Activation thresholds definition
- Crisis management team roles
- Communication tree structure
- Stakeholder notification sequences
- Regulator engagement protocol
- Media response preparation
- Internal messaging templates
- Decision logs maintenance
- Legal hold procedures
- Evidence preservation workflow
- Post-event review scheduling
Module 7. Exercising and Testing Regimes
Validate plans with realistic, leadership-facing scenarios.
12 chapters in this module
- Test frequency recommendations
- Tabletop exercise design
- Simulated outage execution
- Executive participation strategy
- Response time measurement
- Gap identification framework
- Corrective action tracking
- Reporting to senior management
- Third-party test coordination
- Regulatory observer inclusion
- After-action review structure
- Continuous improvement cycle
Module 8. Documentation and Artefact Management
Produce living documents that maintain compliance and utility.
12 chapters in this module
- Document control procedures
- Version management standards
- Access control policies
- Retention and archiving rules
- Automated alerting systems
- Centralised repository design
- Searchable knowledge base
- Executive summary templates
- Audit trail generation
- Change approval workflow
- Integration with ServiceNow
- Exportable reports for regulators
Module 9. Continuous Improvement Mechanisms
Embed feedback loops that strengthen resilience over time.
12 chapters in this module
- Performance metric selection
- KPI dashboard design
- Audit finding resolution
- Management review process
- Corrective action tracking
- Trend analysis methods
- Benchmarking against peers
- Lessons learned integration
- Regulatory change monitoring
- Technology refresh planning
- Skills gap identification
- Succession planning alignment
Module 10. Stakeholder Communication Planning
Align messaging across functions and levels.
12 chapters in this module
- Internal communication strategy
- External messaging framework
- Regulator update protocol
- Investor relations coordination
- Customer notification templates
- Media relations guidance
- Vendor communication plan
- Legal counsel involvement
- Social media policy
- Crisis hotline setup
- FAQ document maintenance
- Translation and localization needs
Module 11. ISO 22301 Audit Readiness
Prepare for certification with confidence.
12 chapters in this module
- Audit scope definition
- Document sampling strategy
- Evidence readiness checklist
- Non-conformance handling
- Corrective action documentation
- Management response preparation
- Remote audit accommodations
- Surveillance audit expectations
- Recertification timeline
- Lead auditor engagement
- Gap analysis templates
- Readiness assessment toolkit
Module 12. Strategic Resilience Leadership
Position yourself as the go-to expert in continuity planning.
12 chapters in this module
- Influencing without authority
- Building cross-functional credibility
- Thought leadership development
- Speaking at executive forums
- Contributing to industry standards
- Mentorship program design
- Succession planning for BC roles
- External recognition opportunities
- Professional network expansion
- Speaking engagements strategy
- Publication opportunities
- Certification roadmap
How this maps to your situation
- During initial ISO 22301 scoping
- When securing leadership buy-in
- Post-incident review improvement
- Ahead of regulator assessments
Before vs. after
Before
Continuity work remains invisible to executives, treated as background compliance
After
Leadership proactively seeks input, cites frameworks in strategy discussions
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for completion alongside active program work.
If nothing changes
Without structured visibility, critical continuity work remains undervalued, leading to under-resourced programs and reactive leadership decisions during crises.
How this compares to the alternatives
Unlike generic ISO 22301 training, this course is tailored to global program leaders in financial services, with artefacts and examples relevant to cross-jurisdictional delivery and executive engagement.
Frequently asked
Is this course relevant if I’m not in a compliance role?
Yes. This course is designed for program leaders who deliver complex initiatives and need to integrate resilience into their delivery framework.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does the course cover regional frameworks like MAS TRM?
Yes. The course includes specific guidance on aligning ISO 22301 with MAS TRM and Singapore PDPA requirements.
$199 one-time. Approximately 3 hours per module, designed for completion alongside active program work..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours