A tailored course, built for your situation
Mastering ISO 22301 for Head of Data in Consulting Firms
Build resilient data & AI practices with documented business continuity planning aligned to global best practices
Who this is for
Senior data leader in a multinational consulting firm, responsible for shaping data governance and AI delivery frameworks with resilience and compliance alignment
Who this is not for
Junior analysts, IT support staff, or professionals outside data, AI, or consulting leadership roles
What you walk away with
- Structured ISO 22301-aligned business continuity documentation tailored to data and AI service delivery
- Repeatable recovery playbooks that accelerate client onboarding during disruption
- Audit-ready evidence packages that reduce review cycles
- Clear mapping of data roles and responsibilities during incident escalation
- Client-facing narratives that position resilience as a differentiator
The 12 modules (with all 144 chapters)
- Scope of ISO 22301
- Linking BCMS to Data Governance
- Defining Critical Functions
- Service Dependency Mapping
- Risk Appetite Alignment
- Engagement Lifecycle Integration
- Client Communication Protocols
- Regulatory Interface Points
- Recovery Time Objectives
- Impact Assessment Models
- Executive Reporting Cadence
- Stakeholder Role Clarity
- Project Charter Development
- Leadership Sponsorship Onboarding
- Cross-Functional Team Assembly
- Policy Documentation Standards
- Framework Integration Planning
- Timeline and Milestone Setting
- Resource Allocation Models
- Internal Communication Plan
- Client Transparency Levels
- Change Management Approach
- Vendor Coordination Rules
- Success Metrics Definition
- Function Criticality Scoring
- Data Flow Disruption Points
- Model Downtime Impact
- Client SLA Dependencies
- Reputation Risk Weighting
- Financial Exposure Modeling
- Third-Party Service Mapping
- Cloud Provider Failure Modes
- Geopolitical Triggers
- Workforce Availability Risks
- Cyber Incident Overlaps
- Recovery Priority Framework
- Threat Category Definition
- Insider Risk Scenarios
- Client Data Exposure Paths
- Cloud Misconfiguration Vectors
- Phishing Campaign Simulations
- Travel and Remote Work Risks
- Laptop Loss Protocols
- Access Control Failures
- API Security Gaps
- Physical Office Disruption
- Supply Chain Dependencies
- Escalation Path Validation
- Multi-Region Deployment Design
- Fallback Data Sources
- Model Version Control
- Offline Processing Modes
- Decoupled Pipeline Components
- Automated Failover Logic
- Data Replication Standards
- Credential Recovery Flows
- Monitoring Thresholds
- Alert Escalation Trees
- Client Notification Triggers
- Post-Mortem Automation
- Incident Classification Matrix
- Data Lead Response Script
- Client Comms Template
- Legal Counsel Involvement
- Vendor Notification Rules
- Status Update Frequency
- War Room Activation
- Decision Authority Mapping
- Evidence Preservation Steps
- Recovery Mode Switching
- Stakeholder Update Scripts
- Post-Incident Review Format
- Internal Alert Pathways
- Client Status Portal Setup
- Spokesperson Assignment
- Message Consistency Checks
- Language Localization
- Regulatory Reporting Timelines
- Social Media Policy
- Vendor Coordination Calls
- Escalation to Leadership
- Crisis Comms Archive
- Feedback Loop Design
- Reputation Recovery Tactics
- Procedure Documentation Format
- Runbook Version Control
- Test Scenario Design
- Dry Run Coordination
- Client Involvement Criteria
- Results Capture Method
- Gap Identification Process
- Update Cycle Management
- Tooling Requirements
- Automation Integration
- Time-to-Recovery Tracking
- Lessons Learned Integration
- Change Detection Triggers
- Review Meeting Cadence
- Client Project Updates
- Team Turnover Protocols
- New Tool Integration
- Policy Version Control
- Document Retention Rules
- Knowledge Transfer Steps
- External Regulation Tracking
- Lessons from Real Events
- Benchmarking Updates
- Stakeholder Feedback Loops
- Audit Scope Definition
- Evidence Collection Method
- Control Testing Approach
- Gap Reporting Format
- Remediation Tracking
- Audit Independence Rules
- Findings Communication
- Follow-Up Timing
- Client Assurance Reports
- Peer Review Integration
- Tool Configuration Audits
- Compliance Evidence Packaging
- KPI Selection
- Executive Dashboard Design
- Incident Trend Reporting
- Budget Justification
- Resource Optimization
- Client Impact Summary
- External Benchmarking
- Strategic Alignment Check
- Continuous Improvement Goals
- Risk Profile Shifts
- Audit Outcome Summary
- Future Initiative Roadmap
- Certification Readiness Check
- External Auditor Selection
- Document Submission Process
- Stage 1 Audit Prep
- Non-Conformance Response
- Corrective Action Plans
- Stage 2 Audit Readiness
- Evidence Trail Assembly
- Interview Preparation
- Gap Closure Verification
- Certification Decision Process
- Post-Certification Maintenance
How this maps to your situation
- client disruption during data migration
- AI model downtime during peak reporting
- cloud provider outage affecting SLAs
- cyber incident impacting data integrity
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3-4 hours per module, designed for completion over 6-8 weeks with real-world application.
How this compares to the alternatives
Unlike generic ISO 22301 training, this course is tailored to consulting firms and data leadership roles, with frameworks specific to AI, cloud, and client delivery cycles.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.