A tailored course, built for your situation
Mastering ISO 22301 for Municipal Infrastructure Architects
Build resilient city systems with documented continuity planning frameworks
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Most municipal continuity plans fail under real disruption because they're built on incomplete stakeholder mapping and untested recovery workflows.
Who this is for
Senior municipal architect with responsibility for cross-departmental systems continuity and compliance alignment
Who this is not for
Entry-level IT staff, private-sector-only consultants, or vendors selling continuity tools without implementation experience
What you walk away with
- Design ISO 22301-compliant business continuity plans tailored to municipal service lines
- Map critical processes across transit, utilities, and emergency management with precision
- Lead internal audits with confidence using standardized checklists and evidence templates
- Produce regulator-ready documentation aligned with Canadian public sector expectations
- Scale continuity frameworks across regions without rework
The 12 modules (with all 144 chapters)
Module 1. Foundations of ISO 22301 in Public Sector Context
Establish core principles of business continuity management specific to municipal governance structures and service delivery models.
12 chapters in this module
- Understanding ISO 22301 scope
- Public sector risk tolerance
- Municipal stakeholder mapping
- Regulatory alignment points
- Service continuity thresholds
- Incident classification tiers
- Recovery time objectives
- Criticality scoring framework
- Governance layer design
- Documentation standards
- Internal audit triggers
- Compliance reporting cycle
Module 2. Business Impact Analysis for City Services
Conduct rigorous impact assessments across essential services using standardized municipal continuity templates.
12 chapters in this module
- Service dependency mapping
- Downtime cost modeling
- Public safety thresholds
- Third-party risk integration
- Geographic coverage factors
- Seasonal demand spikes
- Emergency operations overlap
- Legal obligation timeline
- Citizen-facing SLAs
- IT infrastructure reliance
- Manual workaround viability
- Recovery priority framework
Module 3. Continuity Strategy Design for Municipal Systems
Develop recovery strategies that align with city infrastructure resilience goals and budget constraints.
12 chapters in this module
- Alternate worksite planning
- Cloud-based failover design
- Vendor backup selection
- Mutual aid agreements
- Staff recall procedures
- Emergency comms architecture
- Data replication intervals
- Paper-based fallback design
- Cross-training requirements
- Resource allocation matrix
- Budget-resilient options
- Scalable recovery paths
Module 4. Incident Response Framework Integration
Integrate continuity plans with existing emergency response protocols used by city departments.
12 chapters in this module
- Joint activation triggers
- Chain of command alignment
- Unified comms protocol
- Real-time status tracking
- Command center integration
- External agency coordination
- Public information flow
- Resource dispatch rules
- Damage assessment process
- Recovery phase milestones
- Handover procedures
- Post-event review trigger
Module 5. Documenting the Business Continuity Plan
Produce comprehensive, regulator-ready continuity documentation using municipal-specific templates.
12 chapters in this module
- Plan structure standards
- Executive summary drafting
- Service-by-service annexes
- Contact list maintenance
- Map of alternate sites
- Vendor recovery SLAs
- Legal compliance section
- Insurance coordination
- Cyber incident overlap
- Physical site risks
- Utility failure response
- Plan distribution control
Module 6. Testing and Exercising Municipal Plans
Run effective continuity tests across departments with measurable outcomes and documented improvements.
12 chapters in this module
- Test frequency scheduling
- Tabletop scenario design
- Live drill coordination
- Departmental participation
- Performance metrics
- Gap identification
- After-action reporting
- Regulatory evidence capture
- Citizen comms testing
- Cross-jurisdiction drills
- Lessons learned integration
- Continuous improvement loop
Module 7. Maintaining and Reviewing the Plan
Keep continuity plans current through structured reviews and change management integration.
12 chapters in this module
- Change control process
- System upgrade impacts
- New service rollout
- Personnel turnover
- Annual review cycle
- Regulation updates
- Audit findings integration
- Public consultation input
- Budget cycle alignment
- Council reporting
- Stakeholder feedback
- Version control system
Module 8. Internal Audit and Compliance Verification
Conduct ISO 22301-aligned audits that demonstrate compliance to internal and external assessors.
12 chapters in this module
- Audit scope definition
- Evidence collection
- Control effectiveness
- Non-conformance tracking
- Management review
- Corrective action
- Third-party oversight
- Compliance timelines
- Documentation audits
- Continuous monitoring
- Risk reassessment
- Audit trail creation
Module 9. Stakeholder Communication and Engagement
Engage city departments and external partners in continuity planning with clarity and authority.
12 chapters in this module
- Departmental onboarding
- Training material design
- Executive briefings
- Inter-department coordination
- Public messaging
- Media response
- Vendor communication
- Council updates
- Community alerts
- Partner integration
- Escalation paths
- Feedback mechanisms
Module 10. Supply Chain and Third-Party Resilience
Extend continuity planning to critical vendors and service providers supporting city operations.
12 chapters in this module
- Vendor criticality scoring
- Contractual obligations
- Recovery SLA validation
- Sub-tier dependency
- Financial stability
- Geographic risk
- Cyber resilience
- Onsite audit rights
- Reporting requirements
- Contingency planning
- Alternative sourcing
- Vendor continuity review
Module 11. Cyber Resilience Integration
Align business continuity with cyber incident response to ensure coordinated recovery.
12 chapters in this module
- Cyber attack scenarios
- Ransomware response
- Data integrity checks
- System isolation
- Backup validation
- Forensic readiness
- Legal comms protocol
- Insurance claims process
- Regulator notification
- Public disclosure
- Rebuilding sequence
- Lessons from incidents
Module 12. Scaling Across Municipal Regions
Replicate and adapt continuity frameworks across multiple city divisions and regional offices.
12 chapters in this module
- Central vs local control
- Standardization balance
- Regional customization
- Knowledge transfer
- Consistent testing
- Shared services model
- Resource pooling
- Cross-regional training
- Incident coordination
- Common metrics
- Lessons sharing
- Governance scalability
How this maps to your situation
- New service launch
- Regulatory audit cycle
- Cross-departmental incident
- Budget planning season
Before vs. after
Before
Continuity planning is reactive, siloed, and inconsistently applied across city departments.
After
You lead coordinated, ISO 22301-aligned continuity efforts that span transit, utilities, emergency services, and administration, with leadership confidence.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters total)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed for asynchronous learning around municipal project cycles.
If nothing changes
Without structured continuity planning, city services remain vulnerable to cascading failures during disruptions, leading to prolonged outages, compliance exposure, and public trust erosion.
How this compares to the alternatives
Unlike generic continuity courses, this program is tailored to municipal governance, Canadian regulations, and multi-department coordination challenges unique to city architects.
Frequently asked
Is this course relevant for non-IT municipal services?
Yes. The content applies to transit, utilities, emergency management, and administrative services, all within a public sector compliance context.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Does it cover Canadian privacy regulations?
Yes. The course integrates PIPEDA and CSA National Instrument 52-109 alignment points throughout.
$199 one-time. Approximately 3 hours per module, designed for asynchronous learning around municipal project cycles..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours