A tailored course, built for your situation
Mastering ISO 22301 for Senior Operations Professionals
A proven system to build resilient operations that maintain continuity under pressure
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Stop rewriting continuity plans every audit cycle
The situation this course is for
Senior operations roles are increasingly accountable for approved, evidence-backed business continuity plans, yet most teams still rely on fragmented templates, inconsistent risk scoring, and manual evidence collection that delays sign-off and increases rework. The result is last-minute crunch, leadership skepticism, and audit findings that recur across cycles.
Who this is for
Senior Operations Professional at a global enterprise managing compliance-adjacent continuity planning with cross-functional dependencies and executive visibility
Who this is not for
Entry-level compliance staff, standalone IT disaster recovery planners, or practitioners focused only on policy drafting without implementation
What you walk away with
- Produce an ISO 22301-aligned business continuity plan in under 10 days
- Eliminate rework by aligning evidence collection with control requirements upfront
- Deploy a repeatable validation cycle for ongoing plan updates
- Confidently respond to leadership or auditor follow-ups with organized documentation
- Integrate operational resilience into routine change management, not just annual reviews
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 22301 Scope and Organizational Context
Establish the foundation for a realistic, enforceable business continuity management system by defining scope, stakeholders, and regulatory touchpoints unique to large-scale operations.
12 chapters in this module
- Defining the boundaries of your continuity management system
- Mapping organizational dependencies across functions and geographies
- Identifying applicable legal and contractual obligations
- Aligning with enterprise risk management frameworks in use
- Establishing leadership engagement thresholds for escalation
- Documenting communication needs during disruption scenarios
- Assessing third-party and supply chain continuity requirements
- Integrating with existing incident response protocols
- Setting criteria for plan activation and deactivation
- Creating a living document governance model
- Linking continuity objectives to business performance metrics
- Avoiding scope creep in multinational environments
Module 2. Risk Assessment and Business Impact Analysis Alignment
Conduct targeted risk assessments and BIA activities that feed directly into plan decisions, avoiding generic checklists and ensuring operational relevance.
12 chapters in this module
- Designing BIA questionnaires for operations-specific roles
- Calculating realistic recovery time objectives for key processes
- Scoring impact severity across financial, safety, and compliance dimensions
- Prioritizing critical functions based on organizational dependencies
- Validating BIA data with process owners and technical teams
- Integrating threat intelligence into risk scoring models
- Documenting assumptions and limitations transparently
- Maintaining version control across BIA cycles
- Aligning risk tolerance with enterprise risk appetite
- Using BIA results to justify resource allocation
- Creating risk heat maps for executive communication
- Updating BIA inputs after major operational changes
Module 3. Designing Realistic Continuity Strategies
Move beyond theoretical fallbacks by designing strategies grounded in actual operational capacity, vendor SLAs, and technical feasibility.
12 chapters in this module
- Evaluating alternate site readiness for operations continuity
- Assessing workforce availability under different disruption scenarios
- Designing manual workarounds for automated systems
- Leveraging cloud infrastructure for rapid failover
- Integrating redundancy at process and technical levels
- Validating strategy assumptions with technical teams
- Balancing cost, speed, and reliability in strategy selection
- Documenting decision rationale for auditor review
- Planning for partial or phased recovery scenarios
- Incorporating lessons from past incident responses
- Testing strategy adaptability under pressure
- Maintaining strategy documentation for audit readiness
Module 4. Building the Business Continuity Plan Package
Assemble a complete, coherent plan package that satisfies auditors and equips responders, avoiding gaps between policy and practice.
12 chapters in this module
- Structuring the plan for clarity and usability
- Writing clear activation and escalation procedures
- Defining roles and responsibilities during disruption
- Incorporating communication trees and contact lists
- Integrating with crisis management frameworks
- Linking to incident response and disaster recovery plans
- Creating annexes for specific operational scenarios
- Ensuring accessibility of plan documents
- Versioning and distribution control
- Documenting assumptions and dependencies
- Aligning with executive decision-making timelines
- Using plain language for cross-functional understanding
Module 5. Developing Practical Exercising and Testing Frameworks
Implement testing cycles that validate readiness without disrupting operations, generating evidence that satisfies auditors and builds confidence.
12 chapters in this module
- Designing tabletop exercises for operations teams
- Scheduling tests around operational cycles
- Creating realistic disruption scenarios
- Measuring test outcomes against predefined criteria
- Documenting findings and action items
- Involving leadership in test observations
- Using test results to update plan assumptions
- Avoiding test fatigue with meaningful variation
- Generating audit-ready evidence packages
- Integrating test results into annual review cycles
- Communicating improvements after testing
- Scaling exercise complexity over time
Module 6. Establishing Maintenance and Continuous Improvement
Build a self-sustaining maintenance cycle that keeps plans current without constant manual effort, reducing rework and ensuring reliability.
12 chapters in this module
- Scheduling regular plan reviews and updates
- Integrating changes from system or process updates
- Tracking ownership of plan sections
- Using change management workflows to trigger updates
- Automating evidence collection where possible
- Maintaining audit trails for all changes
- Conducting post-incident plan reviews
- Updating contact information and resource lists
- Revalidating assumptions after organizational changes
- Measuring plan maturity over time
- Reporting status to leadership on a defined cycle
- Aligning with organizational knowledge management
Module 7. Integrating with Enterprise Risk and Compliance Frameworks
Position business continuity as a core component of enterprise resilience, not a standalone compliance activity.
12 chapters in this module
- Mapping ISO 22301 controls to SOX requirements
- Aligning with internal audit risk registers
- Integrating with vendor risk management programs
- Connecting to ESG and sustainability reporting
- Supporting merger and acquisition due diligence
- Feeding into cyber resilience and incident response
- Demonstrating value to executive leadership
- Linking to operational risk indicators
- Supporting board-level risk discussions
- Positioning continuity as a competitive differentiator
- Using metrics to show ROI on preparedness
- Avoiding siloed compliance efforts
Module 8. Managing Third-Party and Supply Chain Dependencies
Extend continuity planning beyond internal operations to include critical vendors and partners with formal oversight.
12 chapters in this module
- Identifying critical third parties for continuity planning
- Assessing vendor business continuity capabilities
- Reviewing contractual SLAs and penalties
- Monitoring vendor financial health and stability
- Validating cloud provider DR commitments
- Managing multi-tier supply chain risks
- Creating contingency plans for vendor failure
- Incorporating vendor data into BIA
- Conducting joint testing with key partners
- Tracking vendor compliance with requirements
- Managing onboarding of new critical vendors
- Using vendor risk scores to prioritize oversight
Module 9. Leveraging Technology for Automation and Validation
Use available tools to streamline evidence collection, validation, and reporting, without relying on proprietary platforms.
12 chapters in this module
- Choosing tools aligned with ISO 22301 requirements
- Automating evidence collection from IT systems
- Using workflow tools for task tracking and sign-off
- Integrating with ITSM and incident management platforms
- Generating standardized reports for auditors
- Using version control systems for plan management
- Validating configurations against continuity needs
- Monitoring system availability for failover readiness
- Using dashboards for leadership reporting
- Avoiding vendor lock-in with open standards
- Ensuring data privacy in automated systems
- Documenting technical controls for audit
Module 10. Communicating Continuity Readiness Across Stakeholders
Tailor messaging for executives, auditors, and operations teams to build trust and ensure plan credibility.
12 chapters in this module
- Creating executive summaries of plan maturity
- Reporting on test results and improvement trends
- Communicating changes to stakeholders
- Training teams on plan awareness and roles
- Using visuals to explain complex dependencies
- Responding to auditor questions effectively
- Handling media and external communication
- Conducting leadership briefings pre-incident
- Managing expectations around recovery timelines
- Documenting communication decisions
- Using storytelling to build engagement
- Maintaining message consistency across channels
Module 11. Preparing for Internal and External Audits
Assemble complete, consistent audit packages that pass review cycles on the first submission.
12 chapters in this module
- Understanding auditor expectations for ISO 22301
- Organizing documentation for easy retrieval
- Creating evidence trails for control assertions
- Preparing for remote audit workflows
- Conducting pre-audit readiness checks
- Anticipating common findings and gaps
- Responding to non-conformities efficiently
- Using audit results to drive improvements
- Maintaining auditor communication logs
- Tracking corrective actions to closure
- Demonstrating continuous improvement
- Avoiding last-minute scrambling before audits
Module 12. Scaling Resilience Across Global Operations
Adapt continuity frameworks to work across regions while maintaining consistency and compliance.
12 chapters in this module
- Managing regional differences in regulations
- Coordinating plans across time zones
- Handling language and cultural barriers
- Aligning with local labor laws and requirements
- Managing decentralized teams with central standards
- Ensuring data sovereignty compliance
- Integrating with regional incident response
- Conducting global test events
- Reporting consolidated status to headquarters
- Balancing local autonomy with global oversight
- Translating key documents without losing meaning
- Maintaining global plan consistency
How this maps to your situation
- Business continuity plan approval delays
- Operational resilience under audit pressure
- Cross-functional execution during disruption
- Leadership confidence in recovery timelines
Before vs. after
Before
Spending weeks assembling continuity plans that still require rework, juggling stakeholder feedback, and facing auditor skepticism due to inconsistent evidence.
After
Producing fully aligned, evidence-backed plans in days, not weeks, with a repeatable system that earns trust from leadership and passes review cycles on the first submission.
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 90 minutes per week over 12 weeks, designed for senior practitioners with full-time roles.
If nothing changes
Continuing with ad-hoc planning increases the likelihood of audit findings, leadership pushback during crises, and operational downtime due to untested assumptions, putting both continuity and credibility at risk.
How this compares to the alternatives
Unlike generic compliance courses or vendor-specific training, this course focuses on the operational execution of ISO 22301, delivering a practical, field-tested system for producing approved continuity plans quickly, without reliance on proprietary tools or frameworks.
Frequently asked
Is this course aligned with the latest ISO 22301 standard?
Yes, the course is based on the current ISO 22301:the current cycle standard and includes updates reflecting recent auditor expectations and implementation trends.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Can I apply this without a dedicated continuity team?
Yes, the system is designed for senior operations professionals who own continuity outcomes but may not have full-time dedicated staff, focusing on practical, executable steps within real-world constraints.
$199 one-time. Approximately 90 minutes per week over 12 weeks, designed for senior practitioners with full-time roles..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours