A tailored course, built for your situation
Mastering ISO 22301 for Senior Software Engineers in High-Growth Platforms
Build resilience mastery that translates into architectural influence and peer recognition across engineering and operations teams.
The situation this course is for
Without a shared language for business continuity, software engineers end up reacting to audit requests or lagging behind operations teams in outage planning. The result is misaligned SLAs, delayed vendor onboarding, and technical debt that surfaces only during incidents.
Who this is for
Senior software engineers in scaling tech companies who are asked to contribute to resilience planning but lack the formal framework grounding to lead those discussions.
Who this is not for
This course is not for risk officers, auditors, or compliance generalists. It’s for engineers who want fluency in ISO 22301 not as a checklist, but as a tool for influence in technical decisions.
What you walk away with
- Map ISO 22301 controls directly to service architecture decisions
- Lead vendor continuity assessments without deferring to risk teams
- Design recovery SLAs that align with engineering capabilities
- Document control ownership that survives team reorgs
- Contribute confidently to incident response planning with framework-backed reasoning
The 12 modules (with all 144 chapters)
- From compliance to capability
- The engineer's role in continuity
- Real outages with silent causes
- How frameworks guide design
- Mapping risk to code paths
- Architectural debt vs resilience
- Incident data tells a story
- When uptime becomes ethical
- Scaling teams, not just systems
- Vendor chains as attack surfaces
- Dependencies you can't see
- From reactive to anticipatory
- Clause by clause meaning
- Scope definition for microservices
- Policy in plain language
- Risk appetite for engineers
- BIA beyond spreadsheets
- Recovery time objectives
- Recovery point objectives
- Mapping to uptime SLAs
- Tolerance thresholds
- Defining critical functions
- Service-level dependencies
- Control ownership clarity
- Identifying mission-critical APIs
- User journey mapping
- Failure mode interviews
- Quantifying downtime cost
- Stakeholder alignment
- Critical data sets
- Cascading failures
- Manual workaround cost
- Recovery priority tiers
- Uptime tiers by feature
- Customer impact bands
- Documenting assumptions
- Vendor risk categories
- License stability risks
- Supply chain transparency
- Provider SLA adequacy
- Geographic exposure
- Data residency constraints
- Incident reporting clauses
- Penalty mechanisms
- Fallback strategy gaps
- Dependency tree audits
- Zero-day preparedness
- Exit cost evaluation
- RTO matching deployment design
- RPO and data sync frequency
- Failover readiness
- Backups with purpose
- Seeding recovery data
- Automated restoration
- Database consistency models
- Traffic shedding logic
- Credential recovery paths
- DNS failover timing
- Monitoring for recovery
- Alerting on drift
- Role clarity in outages
- Communication trees
- Internal notification design
- External comms coordination
- War room setup
- Incident documentation flow
- Legal hold triggers
- Forensic data capture
- Engineering handoff steps
- Post-mortem governance
- Learning loops
- Playbook versioning
- Minimum SLA standards
- Uptime reporting access
- Incident transparency rights
- Penalty clauses
- Independent audit rights
- Onsite verification
- Data portability terms
- Exit support guarantees
- Critical patch timelines
- Security event notifications
- Subprocessor disclosure
- Force majeure scope
- Evidence in code
- Control narratives
- Version-controlled policies
- Automated compliance checks
- Audit trail completeness
- Access review logs
- Change management auditability
- Bug bounty integration
- Pen test reporting flow
- Remediation timelines
- DevOps pipeline controls
- Incident data retention
- Speaking the risk language
- Translating controls to trade-offs
- Highlighting hidden dependencies
- Challenging assumptions
- Building consensus
- Presenting alternatives
- Influence without authority
- Pre-read materials
- Decision record patterns
- Escalation paths
- Ownership clarity
- Follow-up accountability
- Playbook structure
- Living document format
- Version control integration
- Access control design
- Searchability features
- Role-specific views
- Mobile access
- Offline availability
- Update workflows
- Approval chains
- Review frequency
- Change tracking
- Common taxonomy
- Shared tooling
- Centralized monitoring
- Cross-team drills
- Knowledge sharing
- Standardized templates
- Toolchain integration
- Incident cross-pollination
- Metrics consistency
- Leadership reporting
- Progress tracking
- Feedback loops
- Annual review rhythm
- Trigger-based reassessment
- Post-incident updates
- Architecture drift detection
- Team onboarding
- Leadership transitions
- Regulatory changes
- Benchmarking progress
- Capability maturity model
- External validation
- Continuous improvement
- Documentation hygiene
How this maps to your situation
- When onboarding a new third-party service
- During architectural review for a new feature
- After a near-miss incident
- Before a major release cycle
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3-4 hours per module, with self-paced access and lifetime updates.
How this compares to the alternatives
Unlike generic ISO 22301 training, this course is built specifically for software engineers in scaling environments , focusing on real-world implementation, not just theory. It skips the auditor’s lens and focuses on influence in technical design and vendor decisions.
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.