A tailored course, built for your situation
Mastering ISO 27001 for Senior ServiceNow Developers
Build repeatable, enterprise-grade control mappings that scale across global delivery teams
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Most control implementations stay siloed, requiring rework when scaled, this course eliminates that
The situation this course is for
Compliance initiatives often stall because control logic isn't built with reusability in mind. Developers rebuild from scratch each time, wasting cycles and weakening audit readiness.
Who this is for
Senior technical practitioners who translate compliance requirements into scalable platform implementations
Who this is not for
Junior administrators, non-technical auditors, or team leads without platform scripting experience
What you walk away with
- Produce ISO 27001 control mappings that integrate directly into workflow designs
- Accelerate evidence collection cycles for audit teams using automated triggers
- Design reusable compliance templates that multiple business units can standardize on
- Earn recognition from risk and security stakeholders as a go-to integration partner
- Reduce cross-team rework by aligning control logic with regional policy variations
The 12 modules (with all 144 chapters)
Module 1. Integrating ISO 27001 into Platform Architecture
Align ServiceNow configurations with ISO 27001 domains using secure-by-design patterns that support auditability from day one.
12 chapters in this module
- Control domain mapping
- Secure API design principles
- Role-based access alignment
- Data handling workflows
- Encryption strategy integration
- Audit trail configuration
- Change control triggers
- Asset classification rules
- Incident response integration
- Compliance dashboard setup
- Policy version tracking
- Cross-functional stakeholder mapping
Module 2. Automating A.12 Controls for Operational Security
Implement automated monitoring and logging for malware protection, backup integrity, and network operations aligned with ISO 27001 requirements.
12 chapters in this module
- Malware control automation
- Backup schedule enforcement
- Log retention rules
- Network access monitoring
- Capacity planning alerts
- Delivery condition verification
- External media handling
- Secure baseline configurations
- Change detection scripts
- System monitoring integration
- Event correlation rules
- Automated alert escalation
Module 3. Building Access Control Workflows for A.9
Design role-based access review processes that enforce least privilege and support periodic recertification across departments.
12 chapters in this module
- User provisioning rules
- Role approval workflows
- Access review cycles
- Segregation of duties
- Just-in-time access
- Remote access policies
- Privileged account tracking
- Session timeout rules
- Authentication method mapping
- Account closure automation
- Password policy enforcement
- Multi-factor enrollment
Module 4. Implementing Cryptographic Controls (A.10)
Embed encryption and key management protocols into platform transactions to ensure data confidentiality and compliance.
12 chapters in this module
- Encryption policy alignment
- Key generation workflows
- Key storage standards
- Key rotation automation
- Digital signature integration
- Key compromise response
- Certificate lifecycle tracking
- Trusted channel setup
- API encryption rules
- End-to-end message protection
- Session encryption standards
- Key recovery procedures
Module 5. Designing Incident Management for A.16
Integrate ISO 27001-compliant incident response procedures into ServiceNow workflows for faster detection and reporting.
12 chapters in this module
- Incident reporting triggers
- Response team assignment
- Escalation path design
- Evidence preservation
- Root cause tracking
- Impact assessment workflows
- Communication plan integration
- Recovery procedure automation
- Post-incident review
- Regulatory reporting triggers
- Lessons learned logging
- Improvement tracking
Module 6. Enabling Business Continuity (A.17)
Build automated workflows that support continuity planning, disaster recovery testing, and availability monitoring.
12 chapters in this module
- Recovery objective definition
- Disaster scenario modeling
- Backup restoration testing
- Alternate site activation
- Resource availability tracking
- Critical function identification
- Recovery team coordination
- Communication plan integration
- Test schedule automation
- Recovery time tracking
- Post-test review
- Continuous improvement
Module 7. Streamlining Supplier Relationships (A.15)
Automate vendor risk assessments, contract reviews, and third-party monitoring aligned with ISO 27001 controls.
12 chapters in this module
- Vendor onboarding workflow
- Risk categorization rules
- Due diligence checklist automation
- Contract review tracking
- Service level monitoring
- Access review schedules
- Information security clauses
- Third-party audit tracking
- Performance review automation
- Remediation tracking
- Termination workflows
- Vendor offboarding
Module 8. Implementing Security Policy (A.5) and Awareness
Create dynamic policy distribution and training workflows that ensure organization-wide compliance visibility.
12 chapters in this module
- Policy version control
- Distribution tracking
- Acknowledgment workflows
- Role-specific modules
- Training assignment rules
- Refresher cycle automation
- Policy exception handling
- Leadership attestation
- Compliance reporting
- Acceptable use integration
- Policy audit trails
- Feedback collection
Module 9. Managing Human Resource Security (A.7)
Automate pre-employment screening, role-based onboarding, and post-termination access revocation workflows.
12 chapters in this module
- Pre-employment checks
- Security clearance tracking
- Role-specific induction
- Confidentiality agreement workflows
- Access provisioning rules
- Onboarding checklists
- Termination triggers
- Exit interview integration
- Access revocation rules
- Asset recovery tracking
- Role change workflows
- Security breach reporting
Module 10. Architecting Physical and Environmental Security (A.11)
Link physical security events to platform alerts and access logs for integrated monitoring and response.
12 chapters in this module
- Secure area access rules
- Physical entry logging
- Equipment protection standards
- Environmental controls
- Delivery zone monitoring
- Cabling security
- Equipment disposal
- Maintenance access workflows
- Fire protection integration
- Surveillance system linkage
- Access revocation triggers
- Incident reporting
Module 11. Ensuring Compliance with Legal and Regulatory Requirements (A.18)
Automate legal compliance tracking, audit readiness checks, and evidence collection for regulatory reporting.
12 chapters in this module
- Legal register integration
- Compliance obligation tracking
- Audit schedule automation
- Evidence collection workflows
- Internal audit coordination
- External audit support
- Non-conformance tracking
- Penalty risk alerts
- Regulatory change monitoring
- Policy alignment checks
- Gap analysis automation
- Remediation planning
Module 12. Scaling ISO 27001 Knowledge Across Teams
Create reusable training and documentation templates that accelerate adoption across new projects and regions.
12 chapters in this module
- Knowledge base structure
- Standard operating procedures
- Template library creation
- Cross-team documentation
- Training material automation
- Onboarding integration
- Searchable control index
- Version control system
- Feedback loop integration
- Regional adaptation rules
- Language localization
- Continuous update workflow
How this maps to your situation
- Rolling out ISO 27001 controls across multiple business units
- Supporting internal audit with automated evidence collection
- Integrating compliance into platform development lifecycle
- Standardizing control implementation across regions
Before vs. after
Before
Siloed control implementations that require rework when scaling across teams and regions
After
Reusable, platform-native control patterns that accelerate compliance across the enterprise
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters total)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 3 hours per module, designed to be completed in parallel with active projects.
If nothing changes
Without standardized, automated control designs, teams continue rebuilding compliance logic from scratch, delaying projects, increasing audit risk, and limiting your influence across the organization.
How this compares to the alternatives
Unlike generic compliance certifications or high-level policy guides, this course delivers actionable, platform-specific patterns that senior developers can implement immediately to extend their reach across security, risk, and operations teams.
Frequently asked
Is this course specific to ServiceNow?
Yes, the implementation patterns are designed specifically for ServiceNow platform capabilities while aligning with ISO 27001 control objectives.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Will I receive templates I can use in my current projects?
Yes, every module includes ready-to-adapt templates for workflows, control mappings, and audit evidence collection.
$199 one-time. Approximately 3 hours per module, designed to be completed in parallel with active projects..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours