A tailored course, built for your situation
Mastering ISO 27701 for Financial Services Compliance Practitioners
A step-by-step system to build privacy compliance frameworks that scale with audit readiness
$199 one-time
24-hour access provisioning
30-day money-back guarantee
Hand-built implementation playbook
12 modules. 12 chapters per module. 144 chapters total.
12 modules, each with 12 chapters (144 chapters total), text-based, plus downloadable templates and a hand-built implementation playbook delivered alongside course access.
Privacy documentation that stalls during regulator reviews
The situation this course is for
Compliance practitioners in financial services consistently face last-minute scrambles when privacy evidence doesn't align with control expectations. The burden of reconstructing mappings, filling gaps in consent tracing, or validating subprocesses delays audit closure and increases exposure during review cycles.
Who this is for
IC-level compliance professional at a global financial institution managing privacy frameworks and audit evidence cycles
Who this is not for
This course is not for executives seeking high-level overviews, external consultants without access to internal systems, or teams using generic templates without traceability to operational workflows.
What you walk away with
- Produce defensible privacy evidence packages that pass internal review on first submission
- Map data processing activities to ISO 27701 controls with precision and traceability
- Reduce rework cycles during regulator-facing audits by standardizing documentation structure
- Become the go-to internal source for privacy control implementation across teams
- Design reusable control validations that persist across audit cycles
The 12 modules (with all 144 chapters)
Module 1. Understanding ISO 27701 in the Financial Services Context
Introduces ISO 27701’s structure and how it integrates with existing financial compliance frameworks like GDPR and APRA CPS 331. Focuses on mapping data privacy to business operations in asset management and banking environments.
12 chapters in this module
- Overview of ISO 27701 and its relationship to ISO 27001
- Key differences between privacy frameworks and general data protection
- How financial services data flows trigger ISO 27701 obligations
- Regulatory expectations from APRA, MAS, and EDPB under this standard
- Integrating ISO 27701 with existing compliance programs at Macquarie
- Scope definition for privacy programs in multi-jurisdictional firms
- Identifying data controllers and processors under financial workflows
- Documenting lawful bases for processing client financial data
- Aligning privacy notices with customer communication standards
- Managing cross-border data transfers in wealth management units
- Establishing accountability principles within compliance teams
- Using ISO 27701 to strengthen internal audit readiness
Module 2. Building the Privacy Statement of Applicability
Guides learners through creating a tailored Statement of Applicability (SoA) that reflects actual controls in place and justifies exclusions with operational reasoning.
12 chapters in this module
- Purpose and structure of the Statement of Applicability
- Extracting control requirements from ISO 27701 Annex A
- Mapping controls to existing financial compliance activities
- Documenting justifications for control exclusions with evidence
- Linking SoA entries to internal audit checklists
- Formatting the SoA for regulator review and internal sign-off
- Version control and update cycles for ongoing compliance
- Using the SoA to guide control implementation timelines
- Integrating stakeholder feedback from legal and operations
- Maintaining alignment across global regulatory regimes
- Automating SoA updates using metadata-driven templates
- Validating SoA completeness before audit submission
Module 3. Mapping Data Processing Activities to Controls
Covers systematic identification of data processing activities and precise alignment with relevant ISO 27701 controls, including consent management and data subject rights.
12 chapters in this module
- Inventorying data processing activities across business units
- Classifying processing by sensitivity and jurisdictional impact
- Linking processing purposes to data retention policies
- Identifying legal grounds for processing financial data
- Mapping data flows to control requirements in Annex A
- Documenting subprocesses and third-party dependencies
- Validating completeness of processing records
- Using process maps to automate control assignments
- Handling joint controller arrangements in client onboarding
- Tracking changes in data use across product lines
- Integrating DPIA outcomes into control mappings
- Maintaining living records that survive staff changes
Module 4. Implementing Consent and Preference Management Controls
Covers technical and procedural controls for consent capture, storage, and revocation, particularly in digital banking and client onboarding workflows.
12 chapters in this module
- Consent as a legal basis under ISO 27701 and GDPR
- Designing transparent consent interfaces for digital platforms
- Technical architecture for storing consent records securely
- Processes for handling consent revocation requests
- Logging consent events for audit traceability
- Validating consent against actual data use
- Managing layered notices in mobile banking apps
- Handling legacy consents during system migration
- Testing consent workflows for edge cases
- Aligning consent practices with APRA expectations
- Auditing consent controls during review cycles
- Scaling consent frameworks across geographies
Module 5. Establishing Data Subject Rights Workflows
Teaches how to design and document repeatable processes for handling DSARs, including verification, fulfillment timelines, and escalation paths.
12 chapters in this module
- Understanding data subject rights under privacy laws
- Intake processes for DSARs from multiple channels
- Verification procedures to prevent fraudulent requests
- Identifying data stores that hold responsive information
- Coordinating responses across legal, compliance, and IT
- Meeting regulatory timelines for response delivery
- Documenting exemptions and redaction decisions
- Building escalation paths for complex DSARs
- Using templates to standardize DSAR responses
- Tracking DSAR volumes and resolution times
- Auditing DSAR workflows for control gaps
- Optimizing fulfillment using automation tools
Module 6. Conducting Privacy Impact Assessments
Provides a structured approach to DPIAs, including criteria for triggering, scoping, and documenting findings for internal and external review.
12 chapters in this module
- When to conduct a Privacy Impact Assessment
- Establishing DPIA thresholds based on risk level
- Stakeholder engagement in the DPIA process
- Defining assessment scope for new digital products
- Identifying privacy risks in customer data flows
- Evaluating risks to individuals' rights and freedoms
- Proposing mitigations for high-risk processing
- Documenting DPIA findings for audit purposes
- Linking DPIA outcomes to control implementation
- Reviewing DPIAs after significant system changes
- Maintaining a DPIA register across the enterprise
- Using DPIAs to inform vendor due diligence
Module 7. Managing Third-Party Privacy Risks
Focuses on evaluating and monitoring vendors and partners for compliance with ISO 27701, including contractual obligations and evidence collection.
12 chapters in this module
- Identifying third parties involved in data processing
- Assessing privacy risk levels for vendor relationships
- Incorporating ISO 27701 requirements into contracts
- Conducting privacy due diligence during procurement
- Collecting and validating vendor compliance evidence
- Managing cloud provider obligations under privacy laws
- Auditing third-party controls remotely and on-site
- Tracking compliance status across vendor portfolios
- Responding to vendor data breaches and incidents
- Terminating relationships over compliance failures
- Using supplier questionnaires to streamline reviews
- Scaling oversight for growing vendor ecosystems
Module 8. Building Data Breach Response Protocols
Covers detection, escalation, containment, and reporting workflows for personal data breaches under privacy regulations.
12 chapters in this module
- Defining what constitutes a reportable data breach
- Incident detection mechanisms in financial systems
- Initial assessment of breach scope and data types
- Escalation procedures to privacy and incident response teams
- Containment strategies for live financial platforms
- Determining likelihood of harm to affected individuals
- Internal documentation requirements for breach events
- Notifying regulators within mandated timeframes
- Communicating with affected clients and stakeholders
- Coordinating with legal and public relations teams
- Conducting post-incident reviews and improvements
- Auditing breach response plans annually
Module 9. Designing Privacy Awareness Programs
Teaches how to build and measure effective privacy training for employees, with focus on role-specific content and engagement metrics.
12 chapters in this module
- Assessing organizational privacy knowledge gaps
- Developing role-based training materials for staff
- Delivering training through multiple modalities
- Tracking completion rates across departments
- Testing retention with quizzes and simulations
- Updating content after regulatory changes
- Engaging leadership as privacy champions
- Measuring program effectiveness with surveys
- Reducing human error in data handling workflows
- Integrating training into onboarding processes
- Using phishing simulations to reinforce learning
- Creating culture of accountability over time
Module 10. Documenting and Auditing Privacy Controls
Provides a system for maintaining control documentation that supports internal and external audit cycles without rework.
12 chapters in this module
- Control documentation standards for ISO 27701
- Creating evidence collection checklists by control
- Designing templates for consistent evidence capture
- Linking controls to risk registers and policies
- Scheduling regular control testing intervals
- Conducting internal audits of privacy controls
- Preparing for external certification audits
- Responding to audit findings with corrective actions
- Tracking open items to closure with evidence
- Using audit history to strengthen future submissions
- Automating evidence updates where possible
- Maintaining control documentation as a living asset
Module 11. Integrating Privacy into Business Processes
Shows how to embed privacy requirements into product development, change management, and vendor onboarding workflows.
12 chapters in this module
- Privacy by design principles in financial technology
- Integrating DPIA requirements into project lifecycles
- Gate reviews for privacy compliance in product launches
- Embedding privacy checks into change management
- Training product managers on privacy obligations
- Collaborating with architects on data design
- Monitoring production systems for privacy drift
- Updating controls during M&A integration phases
- Scaling privacy practices across new acquisitions
- Using metrics to demonstrate program maturity
- Reporting privacy performance to senior leadership
- Aligning privacy goals with business objectives
Module 12. Maintaining and Improving the Privacy Program
Covers continuous improvement cycles, including management review, corrective actions, and benchmarking against industry practices.
12 chapters in this module
- Scheduling annual management review meetings
- Reporting on KPIs and audit outcomes to leadership
- Identifying opportunities for program enhancement
- Implementing corrective actions from audits
- Benchmarking against peer financial institutions
- Staying current with regulatory developments
- Updating policies and procedures proactively
- Planning for ISO 27701 recertification cycles
- Investing in automation and tooling upgrades
- Recognizing team contributions and milestones
- Scaling program scope with business growth
- Handing over control ownership during transitions
How this maps to your situation
- Responding to regulator-facing reviews
- Managing internal audit cycles
- Preparing evidence packages under pressure
- Reducing rework in compliance documentation
Before vs. after
Before
Spending weeks assembling privacy documentation that gets delayed or questioned during audit cycles
After
Producing defensible, reusable privacy evidence in under 10 hours with traceable control mappings
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 90 minutes of focused work per week over six weeks, designed to fit around core responsibilities.
If nothing changes
Without a structured approach, privacy compliance remains reactive, leading to last-minute scrambles during audits, increased exposure to regulatory findings, and missed opportunities to position yourself as the internal expert.
How this compares to the alternatives
Unlike generic privacy awareness videos or academic certifications, this course delivers a step-by-step implementation system tied directly to ISO 27701, with templates and workflows tailored to financial services compliance cycles.
Frequently asked
Who is this course designed for?
This course is for compliance practitioners in financial services who own or contribute to privacy compliance frameworks and audit readiness.
How is the course structured?
12 modules, each containing 12 chapters (144 chapters total).
Can I access the materials after completion?
Yes, all templates, checklists, and the implementation playbook remain yours to use indefinitely.
$199 one-time. Approximately 90 minutes of focused work per week over six weeks, designed to fit around core responsibilities..
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
30-day money-back guarantee·
144 chapters·
Hand-built playbook included·
Account access within 24 hours