Mastering ISO 37002: Whistleblowing Management - A Step-by-Step Guide
Course Overview This comprehensive course is designed to provide participants with a thorough understanding of the principles and practices of whistleblowing management, as outlined in the ISO 37002 standard. Through interactive and engaging lessons, participants will learn how to establish and maintain an effective whistleblowing management system that promotes transparency, accountability, and integrity within their organization.
Course Objectives - Understand the principles and benefits of whistleblowing management
- Learn how to establish and maintain an effective whistleblowing management system
- Understand the roles and responsibilities of key stakeholders in whistleblowing management
- Develop skills in managing and investigating whistleblowing reports
- Learn how to maintain confidentiality and protect whistleblowers from retaliation
- Understand how to measure and evaluate the effectiveness of a whistleblowing management system
Course Outline Module 1: Introduction to Whistleblowing Management
- Definition and scope of whistleblowing management
- Benefits and importance of whistleblowing management
- Overview of the ISO 37002 standard
- Key principles of whistleblowing management
Module 2: Establishing a Whistleblowing Management System
- Defining the scope and objectives of the whistleblowing management system
- Establishing a whistleblowing policy and procedures
- Designating a whistleblowing officer and other key roles
- Developing a reporting and investigation process
Module 3: Managing Whistleblowing Reports
- Receiving and acknowledging whistleblowing reports
- Assessing and prioritizing whistleblowing reports
- Conducting investigations and gathering evidence
- Managing and resolving whistleblowing cases
Module 4: Maintaining Confidentiality and Protecting Whistleblowers
- Understanding the importance of confidentiality in whistleblowing management
- Developing procedures for maintaining confidentiality
- Protecting whistleblowers from retaliation and harassment
- Providing support and protection to whistleblowers
Module 5: Measuring and Evaluating the Effectiveness of a Whistleblowing Management System
- Developing metrics and benchmarks for evaluating the effectiveness of the whistleblowing management system
- Conducting regular reviews and audits of the whistleblowing management system
- Identifying areas for improvement and implementing changes
- Reporting on the effectiveness of the whistleblowing management system
Module 6: Roles and Responsibilities in Whistleblowing Management
- Understanding the roles and responsibilities of key stakeholders in whistleblowing management
- Developing training programs for key stakeholders
- Ensuring awareness and understanding of whistleblowing policies and procedures
- Establishing a culture of transparency and accountability
Module 7: Investigating Whistleblowing Reports
- Developing investigation procedures and protocols
- Conducting thorough and impartial investigations
- Gathering and analyzing evidence
- Reaching conclusions and making recommendations
Module 8: Managing and Resolving Whistleblowing Cases
- Developing procedures for managing and resolving whistleblowing cases
- Ensuring fairness and consistency in the management of whistleblowing cases
- Providing support and guidance to whistleblowers and other stakeholders
- Closing and documenting whistleblowing cases
Course Features - Interactive and engaging lessons: Learn through interactive and engaging lessons that include case studies, group discussions, and hands-on activities.
- Comprehensive course materials: Receive comprehensive course materials that include a course manual, PowerPoint slides, and other resources.
- Expert instructors: Learn from expert instructors who have extensive experience in whistleblowing management.
- Certificate upon completion: Receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: Learn at your own pace and on your own schedule, with flexible learning options.
- User-friendly platform: Access the course through a user-friendly platform that is easy to navigate and use.
- Mobile-accessible: Access the course on your mobile device, making it easy to learn on-the-go.
- Community-driven: Join a community of learners and experts in whistleblowing management, and participate in online discussions and forums.
- Actionable insights: Gain actionable insights and practical knowledge that can be applied in real-world settings.
- Hands-on projects: Complete hands-on projects and case studies that help reinforce learning and build practical skills.
- Bite-sized lessons: Learn in bite-sized lessons that are easy to digest and understand.
- Lifetime access: Receive lifetime access to the course materials and platform.
- Gamification: Participate in gamification elements that make learning fun and engaging.
- Progress tracking: Track your progress and stay motivated with progress tracking features.
,
- Understand the principles and benefits of whistleblowing management
- Learn how to establish and maintain an effective whistleblowing management system
- Understand the roles and responsibilities of key stakeholders in whistleblowing management
- Develop skills in managing and investigating whistleblowing reports
- Learn how to maintain confidentiality and protect whistleblowers from retaliation
- Understand how to measure and evaluate the effectiveness of a whistleblowing management system
Course Outline Module 1: Introduction to Whistleblowing Management
- Definition and scope of whistleblowing management
- Benefits and importance of whistleblowing management
- Overview of the ISO 37002 standard
- Key principles of whistleblowing management
Module 2: Establishing a Whistleblowing Management System
- Defining the scope and objectives of the whistleblowing management system
- Establishing a whistleblowing policy and procedures
- Designating a whistleblowing officer and other key roles
- Developing a reporting and investigation process
Module 3: Managing Whistleblowing Reports
- Receiving and acknowledging whistleblowing reports
- Assessing and prioritizing whistleblowing reports
- Conducting investigations and gathering evidence
- Managing and resolving whistleblowing cases
Module 4: Maintaining Confidentiality and Protecting Whistleblowers
- Understanding the importance of confidentiality in whistleblowing management
- Developing procedures for maintaining confidentiality
- Protecting whistleblowers from retaliation and harassment
- Providing support and protection to whistleblowers
Module 5: Measuring and Evaluating the Effectiveness of a Whistleblowing Management System
- Developing metrics and benchmarks for evaluating the effectiveness of the whistleblowing management system
- Conducting regular reviews and audits of the whistleblowing management system
- Identifying areas for improvement and implementing changes
- Reporting on the effectiveness of the whistleblowing management system
Module 6: Roles and Responsibilities in Whistleblowing Management
- Understanding the roles and responsibilities of key stakeholders in whistleblowing management
- Developing training programs for key stakeholders
- Ensuring awareness and understanding of whistleblowing policies and procedures
- Establishing a culture of transparency and accountability
Module 7: Investigating Whistleblowing Reports
- Developing investigation procedures and protocols
- Conducting thorough and impartial investigations
- Gathering and analyzing evidence
- Reaching conclusions and making recommendations
Module 8: Managing and Resolving Whistleblowing Cases
- Developing procedures for managing and resolving whistleblowing cases
- Ensuring fairness and consistency in the management of whistleblowing cases
- Providing support and guidance to whistleblowers and other stakeholders
- Closing and documenting whistleblowing cases
Course Features - Interactive and engaging lessons: Learn through interactive and engaging lessons that include case studies, group discussions, and hands-on activities.
- Comprehensive course materials: Receive comprehensive course materials that include a course manual, PowerPoint slides, and other resources.
- Expert instructors: Learn from expert instructors who have extensive experience in whistleblowing management.
- Certificate upon completion: Receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: Learn at your own pace and on your own schedule, with flexible learning options.
- User-friendly platform: Access the course through a user-friendly platform that is easy to navigate and use.
- Mobile-accessible: Access the course on your mobile device, making it easy to learn on-the-go.
- Community-driven: Join a community of learners and experts in whistleblowing management, and participate in online discussions and forums.
- Actionable insights: Gain actionable insights and practical knowledge that can be applied in real-world settings.
- Hands-on projects: Complete hands-on projects and case studies that help reinforce learning and build practical skills.
- Bite-sized lessons: Learn in bite-sized lessons that are easy to digest and understand.
- Lifetime access: Receive lifetime access to the course materials and platform.
- Gamification: Participate in gamification elements that make learning fun and engaging.
- Progress tracking: Track your progress and stay motivated with progress tracking features.
,
- Interactive and engaging lessons: Learn through interactive and engaging lessons that include case studies, group discussions, and hands-on activities.
- Comprehensive course materials: Receive comprehensive course materials that include a course manual, PowerPoint slides, and other resources.
- Expert instructors: Learn from expert instructors who have extensive experience in whistleblowing management.
- Certificate upon completion: Receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible learning: Learn at your own pace and on your own schedule, with flexible learning options.
- User-friendly platform: Access the course through a user-friendly platform that is easy to navigate and use.
- Mobile-accessible: Access the course on your mobile device, making it easy to learn on-the-go.
- Community-driven: Join a community of learners and experts in whistleblowing management, and participate in online discussions and forums.
- Actionable insights: Gain actionable insights and practical knowledge that can be applied in real-world settings.
- Hands-on projects: Complete hands-on projects and case studies that help reinforce learning and build practical skills.
- Bite-sized lessons: Learn in bite-sized lessons that are easy to digest and understand.
- Lifetime access: Receive lifetime access to the course materials and platform.
- Gamification: Participate in gamification elements that make learning fun and engaging.
- Progress tracking: Track your progress and stay motivated with progress tracking features.