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Mastering ISO 9001;2015 Quality Management Systems for Total Risk Control

Mastering ISO 9001;2015 Quality Management Systems for Total Risk Control

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Mastering ISO 9001:2015 Quality Management Systems for Total Risk Control



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the ISO 9001:2015 quality management system and its application in achieving total risk control. Upon completion of this course, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical and real-world applications
  • High-quality content developed by expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning schedule
  • User-friendly and mobile-accessible platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons for easy learning
  • Lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to ISO 9001:2015

  • Overview of the ISO 9001:2015 standard
  • History and development of the standard
  • Key principles and concepts
  • Benefits of implementing ISO 9001:2015

Module 2: Understanding the Requirements of ISO 9001:2015

  • Clause 1: Scope
  • Clause 2: Normative references
  • Clause 3: Terms and definitions
  • Clause 4: Context of the organization
  • Clause 5: Leadership
  • Clause 6: Planning
  • Clause 7: Support
  • Clause 8: Operation
  • Clause 9: Performance evaluation
  • Clause 10: Improvement

Module 3: Implementing a Quality Management System

  • Establishing a quality policy and objectives
  • Defining roles and responsibilities
  • Developing a quality manual
  • Establishing procedures and processes
  • Implementing a document control system
  • Developing a training program

Module 4: Risk Management and Control

  • Understanding risk management principles
  • Identifying and assessing risks
  • Developing a risk management plan
  • Implementing risk controls
  • Monitoring and reviewing risk management effectiveness

Module 5: Auditing and Continuous Improvement

  • Understanding auditing principles
  • Developing an audit program
  • Conducting internal audits
  • Identifying and addressing nonconformities
  • Developing a continuous improvement plan

Module 6: Document Control and Record Keeping

  • Understanding document control principles
  • Developing a document control system
  • Establishing record keeping requirements
  • Implementing a record keeping system

Module 7: Management Review and Evaluation

  • Understanding management review principles
  • Developing a management review process
  • Conducting management reviews
  • Evaluating quality management system effectiveness

Module 8: Corrective Action and Preventive Action

  • Understanding corrective action principles
  • Developing a corrective action process
  • Implementing corrective actions
  • Understanding preventive action principles
  • Developing a preventive action process
  • Implementing preventive actions

Module 9: Quality Management System Metrics and Performance Evaluation

  • Understanding quality management system metrics
  • Developing a performance evaluation process
  • Conducting performance evaluations
  • Using metrics to drive continuous improvement

Module 10: Sustaining a Quality Management System

  • Understanding the importance of sustaining a quality management system
  • Developing a plan to sustain a quality management system
  • Implementing a plan to sustain a quality management system
  • Continuously improving a quality management system


Certificate

Upon completion of this course, participants will receive a certificate issued by The Art of Service, demonstrating their knowledge and understanding of the ISO 9001:2015 quality management system and its application in achieving total risk control.

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