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Mastering ISO/IEC 17025; A Step-by-Step Guide to Laboratory Accreditation and Quality Management

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Mastering ISO/IEC 17025: A Step-by-Step Guide to Laboratory Accreditation and Quality Management



Course Overview

This comprehensive course is designed to provide participants with a thorough understanding of the ISO/IEC 17025 standard and its application in laboratory accreditation and quality management. Through interactive lessons, hands-on projects, and real-world examples, participants will gain the knowledge and skills necessary to implement and maintain a quality management system that meets the requirements of ISO/IEC 17025.



Course Objectives

  • Understand the requirements of ISO/IEC 17025 and its application in laboratory accreditation and quality management
  • Develop a quality management system that meets the requirements of ISO/IEC 17025
  • Implement and maintain a quality management system that ensures continuous improvement and customer satisfaction
  • Prepare for laboratory accreditation and assessment
  • Develop a culture of quality and excellence within the organization


Course Outline

Module 1: Introduction to ISO/IEC 17025

  • Overview of ISO/IEC 17025
  • History and development of the standard
  • Key principles and concepts
  • Benefits of implementing ISO/IEC 17025

Module 2: Quality Management System (QMS) Requirements

  • QMS framework and structure
  • Quality policy and objectives
  • Quality manual and procedures
  • Document control and records management
  • Management review and continuous improvement

Module 3: Laboratory Accreditation and Assessment

  • Overview of laboratory accreditation and assessment
  • Types of accreditation and assessment
  • Accreditation and assessment process
  • Preparing for accreditation and assessment
  • Maintaining accreditation and assessment

Module 4: Technical Requirements

  • Technical requirements for laboratory testing and calibration
  • Equipment and instrumentation
  • Test and calibration methods
  • Measurement uncertainty and traceability
  • Sampling and sample handling

Module 5: Quality Control and Assurance

  • Quality control and assurance principles
  • Quality control procedures
  • Quality assurance programs
  • Internal audits and management review
  • Corrective and preventive action

Module 6: Document Control and Records Management

  • Document control principles and procedures
  • Records management principles and procedures
  • Document control and records management system
  • Electronic document control and records management
  • Document control and records management audit and review

Module 7: Management Review and Continuous Improvement

  • Management review principles and procedures
  • Continuous improvement principles and procedures
  • Management review and continuous improvement process
  • Management review and continuous improvement audit and review
  • Management review and continuous improvement plan

Module 8: Internal Audits and Management Review

  • Internal audit principles and procedures
  • Internal audit process
  • Internal audit report and follow-up
  • Management review principles and procedures
  • Management review process

Module 9: Corrective and Preventive Action

  • Corrective action principles and procedures
  • Preventive action principles and procedures
  • Corrective and preventive action process
  • Corrective and preventive action report and follow-up
  • Corrective and preventive action audit and review

Module 10: Laboratory Accreditation and Assessment Preparation

  • Preparing for laboratory accreditation and assessment
  • Developing a quality management system
  • Implementing a quality management system
  • Maintaining a quality management system
  • Preparing for accreditation and assessment audit


Course Features

  • Interactive and engaging: Interactive lessons, hands-on projects, and real-world examples to keep participants engaged and motivated
  • Comprehensive: Covers all aspects of ISO/IEC 17025 and laboratory accreditation and quality management
  • Personalized: Participants can learn at their own pace and focus on areas of interest
  • Up-to-date: Course content is updated regularly to reflect changes in the standard and industry best practices
  • Practical: Focuses on practical application and implementation of the standard
  • Real-world applications: Uses real-world examples and case studies to illustrate key concepts and principles
  • High-quality content: Developed by experts in the field of laboratory accreditation and quality management
  • Expert instructors: Instructors are experienced professionals with expertise in laboratory accreditation and quality management
  • Certification: Participants receive a certificate upon completion of the course
  • Flexible learning: Participants can learn at their own pace and on their own schedule
  • User-friendly: Course platform is easy to use and navigate
  • Mobile-accessible: Course can be accessed on mobile devices
  • Community-driven: Participants can connect with other participants and instructors through online forums and discussion groups
  • Actionable insights: Participants gain actionable insights and practical knowledge that can be applied in their organization
  • Hands-on projects: Participants complete hands-on projects to apply knowledge and skills
  • Bite-sized lessons: Lessons are broken down into bite-sized chunks to make learning easier and more manageable
  • Lifetime access: Participants have lifetime access to the course materials and platform
  • Gamification: Course includes gamification elements to make learning more engaging and fun
  • Progress tracking: Participants can track their progress and completion of course materials


Certificate of Completion

Upon completion of the course, participants will receive a Certificate of Completion issued by The Art of Service. This certificate is a recognition of the participant's achievement and demonstrates their commitment to quality management and laboratory accreditation.

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