Mastering ISO13485 Step-by-Step for Medical Device Compliance
You're under pressure. Regulatory deadlines loom. Your team depends on you to get compliance right - not just for audits, but for patient safety, market access, and investor confidence. One misstep in your quality management system could delay product launches, trigger non-conformities, or worse, lead to recalls. The cost of uncertainty is too high. But what if you had a clear, repeatable, battle-tested path to ISO13485 compliance that’s already helped hundreds of medical device professionals like you pass audits with confidence, streamline documentation, and earn respected certification? What if you could go from confused to completely compliant - with a system that doesn’t just meet requirements, but strengthens your entire product lifecycle? Mastering ISO13485 Step-by-Step for Medical Device Compliance is that path. This is not just another theoretical overview. It’s a precise, actionable blueprint designed for real-world implementation, whether you’re building a startup’s first QMS or upgrading a legacy system in a multinational corporation. Take Lina Chen, Regulatory Affairs Specialist at a Class II device manufacturer. After completing this programme, she led her team through a successful ISO13485 certification audit with zero major findings - and reduced documentation rework by 68% in under 12 weeks. She didn’t just pass the audit. She transformed her team’s efficiency. This course equips you with the exact frameworks, templates, and decision logic used by top-tier compliance experts. You’ll build your quality management system step-by-step, with clarity at every stage. You’ll eliminate guesswork, reduce risk, and position yourself as the go-to expert in your organisation. No more scrambling before audits. No more unclear SOPs. Just a structured, proven methodology that delivers certified compliance and career-defining results. Here’s how this course is structured to help you get there.Course Format & Delivery Details Flexibility Without Compromise
This course is self-paced, with on-demand access that adapts to your schedule, time zone, and workload. There are no live sessions, fixed dates, or time commitments. You decide when and where you learn, ensuring seamless integration into your professional life. Learners typically complete the full programme in 6 to 8 weeks, dedicating 3 to 5 hours per week. Many report implementing core QMS components and seeing measurable improvements - such as audit readiness and documentation traceability - within the first 14 days. Full Access. For Life.
Enrolment grants you lifetime access to all course materials, including any future updates. ISO standards evolve, and so does this programme. You’ll receive ongoing revisions at no extra cost, ensuring your knowledge and tools remain current, compliant, and globally relevant. The course is fully mobile-friendly and accessible 24/7 from any device. Whether you’re in the lab, at a supplier site, or preparing for an internal audit, your resources are always within reach. Guided Support You Can Trust
You are not alone. Throughout the course, you’ll have direct access to instructor guidance through structured feedback channels. Have a question about design controls, risk management integration, or supplier qualification? Get expert responses to help you apply concepts accurately and confidently. Certification That Opens Doors
Upon completion, you’ll earn a Certificate of Completion issued by The Art of Service - a globally recognised credential trusted by compliance teams, auditors, and hiring managers across the medical device industry. This is not a participation badge. It’s proof of mastery in practical, standards-aligned implementation. Display this certification on your LinkedIn, CV, or regulatory submissions. It signals precision, diligence, and a commitment to excellence that advances your career and strengthens your organisation’s credibility. Transparent, Risk-Free Enrollment
There are no hidden fees. No upsells. No surprise charges. What you see is what you get - one straightforward investment for lifetime access, continuous updates, and full certification eligibility. We accept all major payment methods, including Visa, Mastercard, and PayPal. The interface is secure, PCI-compliant, and designed for frictionless processing across regions. Your Success Is Guaranteed
We stand by the value of this programme with a 100% money-back guarantee. If you complete the materials and don’t find them to be the most practical, comprehensive resource you’ve used for ISO13485 compliance, simply request a refund. No questions, no hassle. Onboarding That Works - Without Pressure
After enrolment, you’ll receive a confirmation email followed by access details once your course materials are fully prepared. This ensures you begin with a polished, up-to-date experience - not a rushed onboarding. Will This Work For Me?
Absolutely. Whether you're a Quality Manager, Regulatory Affairs Associate, R&D Engineer, or startup founder, this course is designed for cross-functional application. We’ve seen professionals from small biotech firms to Fortune 500 subsidiaries achieve ISO13485 compliance using the same system. This works even if: - You’ve never built a QMS from scratch
- You’re transitioning from ISO9001 and feel overwhelmed by the additional medical device requirements
- Your team lacks regulatory expertise or bandwidth
- You’ve failed an audit or received findings in the past
- You work with contract manufacturers and struggle with oversight
Our graduates include solo founders who got their first CE mark, QA leads who led multinational certifications, and engineers who now lead compliance training in their organisations. You bring the commitment. We provide the system, tools, and confidence to get it right - every time.
Module 1: Foundations of ISO13485 and Medical Device Compliance - Understanding the global regulatory landscape for medical devices
- Why ISO13485 is mandatory, not optional, for market access
- Key differences between ISO9001 and ISO13485
- Overview of EU MDR, FDA QSR, and ISO13485 alignment
- The role of notified bodies and regulatory authorities
- Defining your device classification and regulatory pathway
- Understanding the scope and applicability of ISO13485
- The importance of risk-based thinking in medical device QMS
- Core principles: safety, effectiveness, and traceability
- Setting up your project governance for compliance success
Module 2: Leadership, Management Responsibility, and QMS Planning - Establishing top management commitment and accountability
- Defining quality policy and measurable objectives
- Assigning roles and responsibilities within the QMS
- Creating an organisational chart compliant with ISO13485
- Resource planning: personnel, infrastructure, and environment
- Documented information control at the leadership level
- Management review inputs, outputs, and frequency
- Aligning business goals with regulatory compliance
- Managing outsourced processes and supplier oversight
- Establishing a culture of quality and continuous improvement
Module 3: Regulatory Requirements and Technical Documentation Strategy - Mapping ISO13485 to EU MDR Annex II and III
- Understanding FDA 21 CFR Part 820 alignment
- Building a regulatory roadmap for global markets
- Managing technical file and design dossier requirements
- Linking DHF, DMR, DHR, and Device Master Record
- Integrating UDI and labelling compliance into QMS
- Developing a regulatory submission readiness checklist
- Leveraging ISO13485 for CE marking and 510(k) pathways
- Handling changes in regulations and maintaining compliance
- Creating a regulatory intelligence tracking system
Module 4: Risk Management Integration (ISO14971) - Aligning ISO14971 with ISO13485 risk requirements
- Establishing a risk management framework and policy
- Hazard identification techniques for medical devices
- Risk analysis, evaluation, and control measures
- Residual risk assessment and acceptability criteria
- Integrating risk into design and development
- Linking risk management files to DHF and DMR
- Updating risk files throughout the product lifecycle
- Conducting post-market surveillance-based risk reviews
- Using risk control reports in internal and external audits
Module 5: Document and Record Control Systems - Distinguishing between documents and records
- Creating a document hierarchy for your QMS
- Standardising document formatting and naming conventions
- Approval, review, and revision workflows
- Electronic vs paper-based record systems and compliance
- Secure storage, access, and retrieval of records
- Retention periods for regulatory records
- Change control for documentation updates
- Archiving and disposal of obsolete documents
- Implementing version control across teams and sites
Module 6: Design and Development Controls - Establishing a design and development planning process
- Creating design input requirements with traceability
- Verifying and validating design outputs
- Design review procedures and participation criteria
- Handling design changes and change control forms
- Design transfer to manufacturing planning
- Traceability from user needs to design outputs
- Design history file (DHF) structure and maintenance
- Incorporating usability engineering and human factors
- Managing design freeze and final release procedures
Module 7: Supplier, Purchasing, and Outsourcing Controls - Creating a supplier classification and risk ranking system
- Developing supplier evaluation and selection criteria
- Drafting quality agreements with external providers
- Managing suppliers of critical components and software
- Conducting supplier audits and performance monitoring
- Handling non-conforming materials from suppliers
- Managing contract manufacturers and sterilisation partners
- Implementing purchasing documentation and controls
- Tracking supplier corrective actions (SCARs)
- Maintaining a supplier master list with compliance status
Module 8: Production and Process Controls - Validating production processes and equipment
- Establishing process flow diagrams and control points
- Managing cleanroom and environmental controls
- Implementing work instructions for manufacturing steps
- Controlling in-process inspections and testing
- Handling production deviations and rework
- Monitoring process capability and statistical process control
- Managing calibration of production tools and equipment
- Ensuring traceability in production (lot and batch)
- Linking production records to Device History Records (DHR)
Module 9: Validation and Verification of Processes and Software - Understanding IQ, OQ, PQ for process validation
- Developing validation protocols and reports
- Validating sterilisation, packaging, and software systems
- Managing legacy process validation status
- Software validation for off-the-shelf and embedded systems
- Validating automated test equipment
- Ensuring data integrity in validated systems
- Change control for validated processes
- Retrospective and concurrent validation approaches
- Documenting validation master plans (VMP)
Module 10: Product Realisation and Device Master Record (DMR) - Creating a Device Master Record from design outputs
- Linking DMR to DHF, DHR, and manufacturing instructions
- Ensuring completeness and accuracy of DMR
- Managing DMR access, changes, and approvals
- Integrating labelling, packaging, and UDI into DMR
- Handling DMR during product transfers
- Preparing DMR for regulatory inspection
- Using DMR as a baseline for new product introductions
- Establishing DMR review and control procedures
- Digital vs paper-based DMR maintenance
Module 11: Monitoring, Measurement, Analysis, and Improvement - Establishing key performance indicators for QMS
- Collecting and analysing customer feedback
- Measuring process efficiency and defect rates
- Conducting trend analysis on non-conformities
- Using dashboards for real-time QMS monitoring
- Setting targets and improvement goals
- Reporting QMS performance to management
- Integrating data into management reviews
- Conducting supplier performance analysis
- Using Pareto charts and control charts for insight
Module 12: Internal Audits and Audit Readiness - Planning an internal audit schedule
- Selecting and training internal auditors
- Developing audit checklists aligned with ISO13485 clauses
- Conducting audit opening and closing meetings
- Gathering objective evidence during audits
- Writing audit findings: minor, major, and critical
- Linking audit findings to root cause analysis
- Managing audit records and reporting
- Preparing for external audits using internal simulation
- Creating an internal audit programme that drives improvement
Module 13: Corrective and Preventive Action (CAPA) Systems - Distinguishing between corrective and preventive actions
- Developing a CAPA initiation and escalation process
- Conducting root cause analysis using 5 Whys and Fishbone
- Creating actionable and measurable CAPA plans
- Linking CAPA to non-conformities, audits, and complaints
- Maintaining a CAPA log with status tracking
- Ensuring CAPA effectiveness verification
- Managing timelines and overdue CAPAs
- Integrating software tools for CAPA management
- Presenting CAPA metrics in management reviews
Module 14: Complaint Handling and Post-Market Surveillance - Establishing a complaint handling procedure
- Defining reportable events and field actions
- Investigating complaints using documented methodology
- Linking complaints to CAPA and risk management
- Reporting adverse events to regulatory bodies
- Conducting complaint trend analysis
- Setting up a post-market surveillance (PMS) system
- Integrating PMS into risk management and design reviews
- Maintaining complaint files for audits
- Training customer service and technical support teams
Module 15: Regulatory Audits, Inspections, and Certification - Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Understanding the global regulatory landscape for medical devices
- Why ISO13485 is mandatory, not optional, for market access
- Key differences between ISO9001 and ISO13485
- Overview of EU MDR, FDA QSR, and ISO13485 alignment
- The role of notified bodies and regulatory authorities
- Defining your device classification and regulatory pathway
- Understanding the scope and applicability of ISO13485
- The importance of risk-based thinking in medical device QMS
- Core principles: safety, effectiveness, and traceability
- Setting up your project governance for compliance success
Module 2: Leadership, Management Responsibility, and QMS Planning - Establishing top management commitment and accountability
- Defining quality policy and measurable objectives
- Assigning roles and responsibilities within the QMS
- Creating an organisational chart compliant with ISO13485
- Resource planning: personnel, infrastructure, and environment
- Documented information control at the leadership level
- Management review inputs, outputs, and frequency
- Aligning business goals with regulatory compliance
- Managing outsourced processes and supplier oversight
- Establishing a culture of quality and continuous improvement
Module 3: Regulatory Requirements and Technical Documentation Strategy - Mapping ISO13485 to EU MDR Annex II and III
- Understanding FDA 21 CFR Part 820 alignment
- Building a regulatory roadmap for global markets
- Managing technical file and design dossier requirements
- Linking DHF, DMR, DHR, and Device Master Record
- Integrating UDI and labelling compliance into QMS
- Developing a regulatory submission readiness checklist
- Leveraging ISO13485 for CE marking and 510(k) pathways
- Handling changes in regulations and maintaining compliance
- Creating a regulatory intelligence tracking system
Module 4: Risk Management Integration (ISO14971) - Aligning ISO14971 with ISO13485 risk requirements
- Establishing a risk management framework and policy
- Hazard identification techniques for medical devices
- Risk analysis, evaluation, and control measures
- Residual risk assessment and acceptability criteria
- Integrating risk into design and development
- Linking risk management files to DHF and DMR
- Updating risk files throughout the product lifecycle
- Conducting post-market surveillance-based risk reviews
- Using risk control reports in internal and external audits
Module 5: Document and Record Control Systems - Distinguishing between documents and records
- Creating a document hierarchy for your QMS
- Standardising document formatting and naming conventions
- Approval, review, and revision workflows
- Electronic vs paper-based record systems and compliance
- Secure storage, access, and retrieval of records
- Retention periods for regulatory records
- Change control for documentation updates
- Archiving and disposal of obsolete documents
- Implementing version control across teams and sites
Module 6: Design and Development Controls - Establishing a design and development planning process
- Creating design input requirements with traceability
- Verifying and validating design outputs
- Design review procedures and participation criteria
- Handling design changes and change control forms
- Design transfer to manufacturing planning
- Traceability from user needs to design outputs
- Design history file (DHF) structure and maintenance
- Incorporating usability engineering and human factors
- Managing design freeze and final release procedures
Module 7: Supplier, Purchasing, and Outsourcing Controls - Creating a supplier classification and risk ranking system
- Developing supplier evaluation and selection criteria
- Drafting quality agreements with external providers
- Managing suppliers of critical components and software
- Conducting supplier audits and performance monitoring
- Handling non-conforming materials from suppliers
- Managing contract manufacturers and sterilisation partners
- Implementing purchasing documentation and controls
- Tracking supplier corrective actions (SCARs)
- Maintaining a supplier master list with compliance status
Module 8: Production and Process Controls - Validating production processes and equipment
- Establishing process flow diagrams and control points
- Managing cleanroom and environmental controls
- Implementing work instructions for manufacturing steps
- Controlling in-process inspections and testing
- Handling production deviations and rework
- Monitoring process capability and statistical process control
- Managing calibration of production tools and equipment
- Ensuring traceability in production (lot and batch)
- Linking production records to Device History Records (DHR)
Module 9: Validation and Verification of Processes and Software - Understanding IQ, OQ, PQ for process validation
- Developing validation protocols and reports
- Validating sterilisation, packaging, and software systems
- Managing legacy process validation status
- Software validation for off-the-shelf and embedded systems
- Validating automated test equipment
- Ensuring data integrity in validated systems
- Change control for validated processes
- Retrospective and concurrent validation approaches
- Documenting validation master plans (VMP)
Module 10: Product Realisation and Device Master Record (DMR) - Creating a Device Master Record from design outputs
- Linking DMR to DHF, DHR, and manufacturing instructions
- Ensuring completeness and accuracy of DMR
- Managing DMR access, changes, and approvals
- Integrating labelling, packaging, and UDI into DMR
- Handling DMR during product transfers
- Preparing DMR for regulatory inspection
- Using DMR as a baseline for new product introductions
- Establishing DMR review and control procedures
- Digital vs paper-based DMR maintenance
Module 11: Monitoring, Measurement, Analysis, and Improvement - Establishing key performance indicators for QMS
- Collecting and analysing customer feedback
- Measuring process efficiency and defect rates
- Conducting trend analysis on non-conformities
- Using dashboards for real-time QMS monitoring
- Setting targets and improvement goals
- Reporting QMS performance to management
- Integrating data into management reviews
- Conducting supplier performance analysis
- Using Pareto charts and control charts for insight
Module 12: Internal Audits and Audit Readiness - Planning an internal audit schedule
- Selecting and training internal auditors
- Developing audit checklists aligned with ISO13485 clauses
- Conducting audit opening and closing meetings
- Gathering objective evidence during audits
- Writing audit findings: minor, major, and critical
- Linking audit findings to root cause analysis
- Managing audit records and reporting
- Preparing for external audits using internal simulation
- Creating an internal audit programme that drives improvement
Module 13: Corrective and Preventive Action (CAPA) Systems - Distinguishing between corrective and preventive actions
- Developing a CAPA initiation and escalation process
- Conducting root cause analysis using 5 Whys and Fishbone
- Creating actionable and measurable CAPA plans
- Linking CAPA to non-conformities, audits, and complaints
- Maintaining a CAPA log with status tracking
- Ensuring CAPA effectiveness verification
- Managing timelines and overdue CAPAs
- Integrating software tools for CAPA management
- Presenting CAPA metrics in management reviews
Module 14: Complaint Handling and Post-Market Surveillance - Establishing a complaint handling procedure
- Defining reportable events and field actions
- Investigating complaints using documented methodology
- Linking complaints to CAPA and risk management
- Reporting adverse events to regulatory bodies
- Conducting complaint trend analysis
- Setting up a post-market surveillance (PMS) system
- Integrating PMS into risk management and design reviews
- Maintaining complaint files for audits
- Training customer service and technical support teams
Module 15: Regulatory Audits, Inspections, and Certification - Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Mapping ISO13485 to EU MDR Annex II and III
- Understanding FDA 21 CFR Part 820 alignment
- Building a regulatory roadmap for global markets
- Managing technical file and design dossier requirements
- Linking DHF, DMR, DHR, and Device Master Record
- Integrating UDI and labelling compliance into QMS
- Developing a regulatory submission readiness checklist
- Leveraging ISO13485 for CE marking and 510(k) pathways
- Handling changes in regulations and maintaining compliance
- Creating a regulatory intelligence tracking system
Module 4: Risk Management Integration (ISO14971) - Aligning ISO14971 with ISO13485 risk requirements
- Establishing a risk management framework and policy
- Hazard identification techniques for medical devices
- Risk analysis, evaluation, and control measures
- Residual risk assessment and acceptability criteria
- Integrating risk into design and development
- Linking risk management files to DHF and DMR
- Updating risk files throughout the product lifecycle
- Conducting post-market surveillance-based risk reviews
- Using risk control reports in internal and external audits
Module 5: Document and Record Control Systems - Distinguishing between documents and records
- Creating a document hierarchy for your QMS
- Standardising document formatting and naming conventions
- Approval, review, and revision workflows
- Electronic vs paper-based record systems and compliance
- Secure storage, access, and retrieval of records
- Retention periods for regulatory records
- Change control for documentation updates
- Archiving and disposal of obsolete documents
- Implementing version control across teams and sites
Module 6: Design and Development Controls - Establishing a design and development planning process
- Creating design input requirements with traceability
- Verifying and validating design outputs
- Design review procedures and participation criteria
- Handling design changes and change control forms
- Design transfer to manufacturing planning
- Traceability from user needs to design outputs
- Design history file (DHF) structure and maintenance
- Incorporating usability engineering and human factors
- Managing design freeze and final release procedures
Module 7: Supplier, Purchasing, and Outsourcing Controls - Creating a supplier classification and risk ranking system
- Developing supplier evaluation and selection criteria
- Drafting quality agreements with external providers
- Managing suppliers of critical components and software
- Conducting supplier audits and performance monitoring
- Handling non-conforming materials from suppliers
- Managing contract manufacturers and sterilisation partners
- Implementing purchasing documentation and controls
- Tracking supplier corrective actions (SCARs)
- Maintaining a supplier master list with compliance status
Module 8: Production and Process Controls - Validating production processes and equipment
- Establishing process flow diagrams and control points
- Managing cleanroom and environmental controls
- Implementing work instructions for manufacturing steps
- Controlling in-process inspections and testing
- Handling production deviations and rework
- Monitoring process capability and statistical process control
- Managing calibration of production tools and equipment
- Ensuring traceability in production (lot and batch)
- Linking production records to Device History Records (DHR)
Module 9: Validation and Verification of Processes and Software - Understanding IQ, OQ, PQ for process validation
- Developing validation protocols and reports
- Validating sterilisation, packaging, and software systems
- Managing legacy process validation status
- Software validation for off-the-shelf and embedded systems
- Validating automated test equipment
- Ensuring data integrity in validated systems
- Change control for validated processes
- Retrospective and concurrent validation approaches
- Documenting validation master plans (VMP)
Module 10: Product Realisation and Device Master Record (DMR) - Creating a Device Master Record from design outputs
- Linking DMR to DHF, DHR, and manufacturing instructions
- Ensuring completeness and accuracy of DMR
- Managing DMR access, changes, and approvals
- Integrating labelling, packaging, and UDI into DMR
- Handling DMR during product transfers
- Preparing DMR for regulatory inspection
- Using DMR as a baseline for new product introductions
- Establishing DMR review and control procedures
- Digital vs paper-based DMR maintenance
Module 11: Monitoring, Measurement, Analysis, and Improvement - Establishing key performance indicators for QMS
- Collecting and analysing customer feedback
- Measuring process efficiency and defect rates
- Conducting trend analysis on non-conformities
- Using dashboards for real-time QMS monitoring
- Setting targets and improvement goals
- Reporting QMS performance to management
- Integrating data into management reviews
- Conducting supplier performance analysis
- Using Pareto charts and control charts for insight
Module 12: Internal Audits and Audit Readiness - Planning an internal audit schedule
- Selecting and training internal auditors
- Developing audit checklists aligned with ISO13485 clauses
- Conducting audit opening and closing meetings
- Gathering objective evidence during audits
- Writing audit findings: minor, major, and critical
- Linking audit findings to root cause analysis
- Managing audit records and reporting
- Preparing for external audits using internal simulation
- Creating an internal audit programme that drives improvement
Module 13: Corrective and Preventive Action (CAPA) Systems - Distinguishing between corrective and preventive actions
- Developing a CAPA initiation and escalation process
- Conducting root cause analysis using 5 Whys and Fishbone
- Creating actionable and measurable CAPA plans
- Linking CAPA to non-conformities, audits, and complaints
- Maintaining a CAPA log with status tracking
- Ensuring CAPA effectiveness verification
- Managing timelines and overdue CAPAs
- Integrating software tools for CAPA management
- Presenting CAPA metrics in management reviews
Module 14: Complaint Handling and Post-Market Surveillance - Establishing a complaint handling procedure
- Defining reportable events and field actions
- Investigating complaints using documented methodology
- Linking complaints to CAPA and risk management
- Reporting adverse events to regulatory bodies
- Conducting complaint trend analysis
- Setting up a post-market surveillance (PMS) system
- Integrating PMS into risk management and design reviews
- Maintaining complaint files for audits
- Training customer service and technical support teams
Module 15: Regulatory Audits, Inspections, and Certification - Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Distinguishing between documents and records
- Creating a document hierarchy for your QMS
- Standardising document formatting and naming conventions
- Approval, review, and revision workflows
- Electronic vs paper-based record systems and compliance
- Secure storage, access, and retrieval of records
- Retention periods for regulatory records
- Change control for documentation updates
- Archiving and disposal of obsolete documents
- Implementing version control across teams and sites
Module 6: Design and Development Controls - Establishing a design and development planning process
- Creating design input requirements with traceability
- Verifying and validating design outputs
- Design review procedures and participation criteria
- Handling design changes and change control forms
- Design transfer to manufacturing planning
- Traceability from user needs to design outputs
- Design history file (DHF) structure and maintenance
- Incorporating usability engineering and human factors
- Managing design freeze and final release procedures
Module 7: Supplier, Purchasing, and Outsourcing Controls - Creating a supplier classification and risk ranking system
- Developing supplier evaluation and selection criteria
- Drafting quality agreements with external providers
- Managing suppliers of critical components and software
- Conducting supplier audits and performance monitoring
- Handling non-conforming materials from suppliers
- Managing contract manufacturers and sterilisation partners
- Implementing purchasing documentation and controls
- Tracking supplier corrective actions (SCARs)
- Maintaining a supplier master list with compliance status
Module 8: Production and Process Controls - Validating production processes and equipment
- Establishing process flow diagrams and control points
- Managing cleanroom and environmental controls
- Implementing work instructions for manufacturing steps
- Controlling in-process inspections and testing
- Handling production deviations and rework
- Monitoring process capability and statistical process control
- Managing calibration of production tools and equipment
- Ensuring traceability in production (lot and batch)
- Linking production records to Device History Records (DHR)
Module 9: Validation and Verification of Processes and Software - Understanding IQ, OQ, PQ for process validation
- Developing validation protocols and reports
- Validating sterilisation, packaging, and software systems
- Managing legacy process validation status
- Software validation for off-the-shelf and embedded systems
- Validating automated test equipment
- Ensuring data integrity in validated systems
- Change control for validated processes
- Retrospective and concurrent validation approaches
- Documenting validation master plans (VMP)
Module 10: Product Realisation and Device Master Record (DMR) - Creating a Device Master Record from design outputs
- Linking DMR to DHF, DHR, and manufacturing instructions
- Ensuring completeness and accuracy of DMR
- Managing DMR access, changes, and approvals
- Integrating labelling, packaging, and UDI into DMR
- Handling DMR during product transfers
- Preparing DMR for regulatory inspection
- Using DMR as a baseline for new product introductions
- Establishing DMR review and control procedures
- Digital vs paper-based DMR maintenance
Module 11: Monitoring, Measurement, Analysis, and Improvement - Establishing key performance indicators for QMS
- Collecting and analysing customer feedback
- Measuring process efficiency and defect rates
- Conducting trend analysis on non-conformities
- Using dashboards for real-time QMS monitoring
- Setting targets and improvement goals
- Reporting QMS performance to management
- Integrating data into management reviews
- Conducting supplier performance analysis
- Using Pareto charts and control charts for insight
Module 12: Internal Audits and Audit Readiness - Planning an internal audit schedule
- Selecting and training internal auditors
- Developing audit checklists aligned with ISO13485 clauses
- Conducting audit opening and closing meetings
- Gathering objective evidence during audits
- Writing audit findings: minor, major, and critical
- Linking audit findings to root cause analysis
- Managing audit records and reporting
- Preparing for external audits using internal simulation
- Creating an internal audit programme that drives improvement
Module 13: Corrective and Preventive Action (CAPA) Systems - Distinguishing between corrective and preventive actions
- Developing a CAPA initiation and escalation process
- Conducting root cause analysis using 5 Whys and Fishbone
- Creating actionable and measurable CAPA plans
- Linking CAPA to non-conformities, audits, and complaints
- Maintaining a CAPA log with status tracking
- Ensuring CAPA effectiveness verification
- Managing timelines and overdue CAPAs
- Integrating software tools for CAPA management
- Presenting CAPA metrics in management reviews
Module 14: Complaint Handling and Post-Market Surveillance - Establishing a complaint handling procedure
- Defining reportable events and field actions
- Investigating complaints using documented methodology
- Linking complaints to CAPA and risk management
- Reporting adverse events to regulatory bodies
- Conducting complaint trend analysis
- Setting up a post-market surveillance (PMS) system
- Integrating PMS into risk management and design reviews
- Maintaining complaint files for audits
- Training customer service and technical support teams
Module 15: Regulatory Audits, Inspections, and Certification - Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Creating a supplier classification and risk ranking system
- Developing supplier evaluation and selection criteria
- Drafting quality agreements with external providers
- Managing suppliers of critical components and software
- Conducting supplier audits and performance monitoring
- Handling non-conforming materials from suppliers
- Managing contract manufacturers and sterilisation partners
- Implementing purchasing documentation and controls
- Tracking supplier corrective actions (SCARs)
- Maintaining a supplier master list with compliance status
Module 8: Production and Process Controls - Validating production processes and equipment
- Establishing process flow diagrams and control points
- Managing cleanroom and environmental controls
- Implementing work instructions for manufacturing steps
- Controlling in-process inspections and testing
- Handling production deviations and rework
- Monitoring process capability and statistical process control
- Managing calibration of production tools and equipment
- Ensuring traceability in production (lot and batch)
- Linking production records to Device History Records (DHR)
Module 9: Validation and Verification of Processes and Software - Understanding IQ, OQ, PQ for process validation
- Developing validation protocols and reports
- Validating sterilisation, packaging, and software systems
- Managing legacy process validation status
- Software validation for off-the-shelf and embedded systems
- Validating automated test equipment
- Ensuring data integrity in validated systems
- Change control for validated processes
- Retrospective and concurrent validation approaches
- Documenting validation master plans (VMP)
Module 10: Product Realisation and Device Master Record (DMR) - Creating a Device Master Record from design outputs
- Linking DMR to DHF, DHR, and manufacturing instructions
- Ensuring completeness and accuracy of DMR
- Managing DMR access, changes, and approvals
- Integrating labelling, packaging, and UDI into DMR
- Handling DMR during product transfers
- Preparing DMR for regulatory inspection
- Using DMR as a baseline for new product introductions
- Establishing DMR review and control procedures
- Digital vs paper-based DMR maintenance
Module 11: Monitoring, Measurement, Analysis, and Improvement - Establishing key performance indicators for QMS
- Collecting and analysing customer feedback
- Measuring process efficiency and defect rates
- Conducting trend analysis on non-conformities
- Using dashboards for real-time QMS monitoring
- Setting targets and improvement goals
- Reporting QMS performance to management
- Integrating data into management reviews
- Conducting supplier performance analysis
- Using Pareto charts and control charts for insight
Module 12: Internal Audits and Audit Readiness - Planning an internal audit schedule
- Selecting and training internal auditors
- Developing audit checklists aligned with ISO13485 clauses
- Conducting audit opening and closing meetings
- Gathering objective evidence during audits
- Writing audit findings: minor, major, and critical
- Linking audit findings to root cause analysis
- Managing audit records and reporting
- Preparing for external audits using internal simulation
- Creating an internal audit programme that drives improvement
Module 13: Corrective and Preventive Action (CAPA) Systems - Distinguishing between corrective and preventive actions
- Developing a CAPA initiation and escalation process
- Conducting root cause analysis using 5 Whys and Fishbone
- Creating actionable and measurable CAPA plans
- Linking CAPA to non-conformities, audits, and complaints
- Maintaining a CAPA log with status tracking
- Ensuring CAPA effectiveness verification
- Managing timelines and overdue CAPAs
- Integrating software tools for CAPA management
- Presenting CAPA metrics in management reviews
Module 14: Complaint Handling and Post-Market Surveillance - Establishing a complaint handling procedure
- Defining reportable events and field actions
- Investigating complaints using documented methodology
- Linking complaints to CAPA and risk management
- Reporting adverse events to regulatory bodies
- Conducting complaint trend analysis
- Setting up a post-market surveillance (PMS) system
- Integrating PMS into risk management and design reviews
- Maintaining complaint files for audits
- Training customer service and technical support teams
Module 15: Regulatory Audits, Inspections, and Certification - Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Understanding IQ, OQ, PQ for process validation
- Developing validation protocols and reports
- Validating sterilisation, packaging, and software systems
- Managing legacy process validation status
- Software validation for off-the-shelf and embedded systems
- Validating automated test equipment
- Ensuring data integrity in validated systems
- Change control for validated processes
- Retrospective and concurrent validation approaches
- Documenting validation master plans (VMP)
Module 10: Product Realisation and Device Master Record (DMR) - Creating a Device Master Record from design outputs
- Linking DMR to DHF, DHR, and manufacturing instructions
- Ensuring completeness and accuracy of DMR
- Managing DMR access, changes, and approvals
- Integrating labelling, packaging, and UDI into DMR
- Handling DMR during product transfers
- Preparing DMR for regulatory inspection
- Using DMR as a baseline for new product introductions
- Establishing DMR review and control procedures
- Digital vs paper-based DMR maintenance
Module 11: Monitoring, Measurement, Analysis, and Improvement - Establishing key performance indicators for QMS
- Collecting and analysing customer feedback
- Measuring process efficiency and defect rates
- Conducting trend analysis on non-conformities
- Using dashboards for real-time QMS monitoring
- Setting targets and improvement goals
- Reporting QMS performance to management
- Integrating data into management reviews
- Conducting supplier performance analysis
- Using Pareto charts and control charts for insight
Module 12: Internal Audits and Audit Readiness - Planning an internal audit schedule
- Selecting and training internal auditors
- Developing audit checklists aligned with ISO13485 clauses
- Conducting audit opening and closing meetings
- Gathering objective evidence during audits
- Writing audit findings: minor, major, and critical
- Linking audit findings to root cause analysis
- Managing audit records and reporting
- Preparing for external audits using internal simulation
- Creating an internal audit programme that drives improvement
Module 13: Corrective and Preventive Action (CAPA) Systems - Distinguishing between corrective and preventive actions
- Developing a CAPA initiation and escalation process
- Conducting root cause analysis using 5 Whys and Fishbone
- Creating actionable and measurable CAPA plans
- Linking CAPA to non-conformities, audits, and complaints
- Maintaining a CAPA log with status tracking
- Ensuring CAPA effectiveness verification
- Managing timelines and overdue CAPAs
- Integrating software tools for CAPA management
- Presenting CAPA metrics in management reviews
Module 14: Complaint Handling and Post-Market Surveillance - Establishing a complaint handling procedure
- Defining reportable events and field actions
- Investigating complaints using documented methodology
- Linking complaints to CAPA and risk management
- Reporting adverse events to regulatory bodies
- Conducting complaint trend analysis
- Setting up a post-market surveillance (PMS) system
- Integrating PMS into risk management and design reviews
- Maintaining complaint files for audits
- Training customer service and technical support teams
Module 15: Regulatory Audits, Inspections, and Certification - Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Establishing key performance indicators for QMS
- Collecting and analysing customer feedback
- Measuring process efficiency and defect rates
- Conducting trend analysis on non-conformities
- Using dashboards for real-time QMS monitoring
- Setting targets and improvement goals
- Reporting QMS performance to management
- Integrating data into management reviews
- Conducting supplier performance analysis
- Using Pareto charts and control charts for insight
Module 12: Internal Audits and Audit Readiness - Planning an internal audit schedule
- Selecting and training internal auditors
- Developing audit checklists aligned with ISO13485 clauses
- Conducting audit opening and closing meetings
- Gathering objective evidence during audits
- Writing audit findings: minor, major, and critical
- Linking audit findings to root cause analysis
- Managing audit records and reporting
- Preparing for external audits using internal simulation
- Creating an internal audit programme that drives improvement
Module 13: Corrective and Preventive Action (CAPA) Systems - Distinguishing between corrective and preventive actions
- Developing a CAPA initiation and escalation process
- Conducting root cause analysis using 5 Whys and Fishbone
- Creating actionable and measurable CAPA plans
- Linking CAPA to non-conformities, audits, and complaints
- Maintaining a CAPA log with status tracking
- Ensuring CAPA effectiveness verification
- Managing timelines and overdue CAPAs
- Integrating software tools for CAPA management
- Presenting CAPA metrics in management reviews
Module 14: Complaint Handling and Post-Market Surveillance - Establishing a complaint handling procedure
- Defining reportable events and field actions
- Investigating complaints using documented methodology
- Linking complaints to CAPA and risk management
- Reporting adverse events to regulatory bodies
- Conducting complaint trend analysis
- Setting up a post-market surveillance (PMS) system
- Integrating PMS into risk management and design reviews
- Maintaining complaint files for audits
- Training customer service and technical support teams
Module 15: Regulatory Audits, Inspections, and Certification - Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Distinguishing between corrective and preventive actions
- Developing a CAPA initiation and escalation process
- Conducting root cause analysis using 5 Whys and Fishbone
- Creating actionable and measurable CAPA plans
- Linking CAPA to non-conformities, audits, and complaints
- Maintaining a CAPA log with status tracking
- Ensuring CAPA effectiveness verification
- Managing timelines and overdue CAPAs
- Integrating software tools for CAPA management
- Presenting CAPA metrics in management reviews
Module 14: Complaint Handling and Post-Market Surveillance - Establishing a complaint handling procedure
- Defining reportable events and field actions
- Investigating complaints using documented methodology
- Linking complaints to CAPA and risk management
- Reporting adverse events to regulatory bodies
- Conducting complaint trend analysis
- Setting up a post-market surveillance (PMS) system
- Integrating PMS into risk management and design reviews
- Maintaining complaint files for audits
- Training customer service and technical support teams
Module 15: Regulatory Audits, Inspections, and Certification - Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Preparing for notified body audits
- Handling FDA inspections and Form 483 responses
- Compiling audit-ready documentation sets
- Training staff on audit conduct and responses
- Managing opening and closing meetings effectively
- Responding to findings and observations promptly
- Addressing major non-conformities and recertification
- Preparing a corrective action plan for auditors
- Following up with closing evidence submissions
- Achieving certification and maintaining ongoing compliance
Module 16: Integration with Other Standards and Systems - Aligning ISO13485 with ISO9001
- Integrating with ISO14971 risk management
- Mapping to IEC62304 for software lifecycle
- Linking with IEC60601 for electrical safety
- Supporting ISO13485 within an ISO27001 security framework
- Using ISO15223 for labelling and symbols
- Harmonising with FDA QSR (21 CFR Part 820)
- Integrating usability engineering per IEC62366
- Coordinating with environmental standards like ISO14001
- Building a unified compliance ecosystem
Module 17: Continuous Improvement and Lifecycle Management - Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems
Module 18: Certification, Career Advancement, and Next Steps - Final checklist for ISO13485 certification readiness
- How to select a notified body or registrar
- Submitting your application and scope of certification
- Preparing for the stage 1 and stage 2 audits
- Responding to non-conformities and achieving registration
- Maintaining certification through surveillance audits
- Using your Certificate of Completion to showcase expertise
- Adding your certification to LinkedIn and professional portfolios
- Negotiating promotions, raises, or new roles with proof of mastery
- Accessing advanced resources and communities of practice
- Enrolling in next-level programmes for regulatory leadership
- Building a personal roadmap for ongoing professional growth
- Joining the global alumni network of The Art of Service
- Contributing to industry best practices and mentoring others
- Staying updated on emerging regulatory trends
- Final assessment and certification exam preparation
- Submitting your completion packet
- Earning your Certificate of Completion issued by The Art of Service
- Receiving official recognition of your achievement
- Accessing post-completion support and career guidance
- Incorporating PDCA into daily operations
- Using kaizen for incremental QMS improvements
- Managing product changes and design updates
- Handling end-of-life and legacy device support
- Updating documentation for product variants
- Reviewing supplier changes and impact assessments
- Conducting annual QMS reviews and gap assessments
- Integrating feedback from customers and auditors
- Planning for major standard revisions
- Building future-ready, scalable compliance systems