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Mastering IT Asset Management; A Step-by-Step Guide to Successful Implementation

Mastering IT Asset Management; A Step-by-Step Guide to Successful Implementation

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Mastering IT Asset Management: A Step-by-Step Guide to Successful Implementation

Mastering IT Asset Management: A Step-by-Step Guide to Successful Implementation

This comprehensive course is designed to provide IT professionals with the knowledge and skills needed to successfully implement IT asset management (ITAM) in their organizations. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive: Engage with expert instructors and peers through interactive discussions and hands-on projects.
  • Engaging: Learn through real-world applications, case studies, and gamification.
  • Comprehensive: Cover all aspects of ITAM, from planning to implementation and maintenance.
  • Personalized: Get personalized feedback and guidance from expert instructors.
  • Up-to-date: Stay current with the latest trends and best practices in ITAM.
  • Practical: Apply your knowledge through hands-on projects and real-world applications.
  • High-quality content: Learn from expert instructors and access high-quality course materials.
  • Certification: Receive a certificate upon completion, issued by The Art of Service.
  • Flexible learning: Access course materials anytime, anywhere, and learn at your own pace.
  • User-friendly: Navigate the course platform with ease and access support when needed.
  • Mobile-accessible: Access course materials on your mobile device and learn on-the-go.
  • Community-driven: Connect with peers and expert instructors through online discussions and forums.
  • Actionable insights: Gain practical knowledge and insights that can be applied immediately.
  • Hands-on projects: Apply your knowledge through real-world projects and case studies.
  • Bite-sized lessons: Learn in bite-sized chunks and retain information better.
  • Lifetime access: Access course materials for life and continue to learn and grow.
  • Gamification: Engage with the course through gamification and interactive elements.
  • Progress tracking: Track your progress and stay motivated throughout the course.


Course Outline

Chapter 1: Introduction to IT Asset Management

Topic 1.1: What is IT Asset Management?

  • Definition of ITAM
  • Benefits of ITAM
  • Challenges of ITAM

Topic 1.2: ITAM Frameworks and Standards

  • Overview of ITAM frameworks and standards
  • ISO 19770-1:2017
  • ITIL 4

Chapter 2: IT Asset Management Planning

Topic 2.1: Defining ITAM Scope and Objectives

  • Identifying IT assets
  • Defining ITAM scope and objectives
  • Establishing ITAM metrics and KPIs

Topic 2.2: ITAM Roles and Responsibilities

  • Defining ITAM roles and responsibilities
  • Establishing ITAM teams and structures
  • Identifying ITAM stakeholders

Chapter 3: IT Asset Management Implementation

Topic 3.1: IT Asset Identification and Classification

  • Identifying IT assets
  • Classifying IT assets
  • Assigning IT asset ownership

Topic 3.2: IT Asset Inventory Management

  • Creating an IT asset inventory
  • Managing IT asset inventory
  • Conducting IT asset audits

Chapter 4: IT Asset Management Operations

Topic 4.1: IT Asset Request and Acquisition

  • Requesting IT assets
  • Acquiring IT assets
  • Receiving and inspecting IT assets

Topic 4.2: IT Asset Deployment and Installation

  • Deploying IT assets
  • Installing IT assets
  • Configuring IT assets

Chapter 5: IT Asset Management Maintenance

Topic 5.1: IT Asset Monitoring and Reporting

  • Monitoring IT assets
  • Reporting on IT assets
  • Identifying IT asset issues

Topic 5.2: IT Asset Maintenance and Support

  • Maintaining IT assets
  • Supporting IT assets
  • Troubleshooting IT assets

Chapter 6: IT Asset Management Retirement

Topic 6.1: IT Asset Retirement Planning

  • Planning for IT asset retirement
  • Identifying IT assets for retirement
  • Establishing IT asset retirement procedures

Topic 6.2: IT Asset Disposal and Recycling

  • Disposing of IT assets
  • Recycling IT assets
  • Ensuring environmental compliance

Chapter 7: IT Asset Management Best Practices

Topic 7.1: ITAM Maturity Model

  • Understanding the ITAM maturity model
  • Assessing ITAM maturity
  • Improving ITAM maturity

Topic 7.2: ITAM Governance and Compliance

  • Establishing ITAM governance
  • Ensuring ITAM compliance
  • Managing ITAM risks

Chapter 8: IT Asset Management Tools and Technologies

Topic 8.1: ITAM Software and Tools

  • Overview of ITAM software and tools
  • ITAM tool selection criteria
  • Implementing ITAM tools

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