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Mastering IT Asset Management (ITAM); A Step-by-Step Guide to Ensuring Total Coverage and Minimizing Risk

Mastering IT Asset Management (ITAM); A Step-by-Step Guide to Ensuring Total Coverage and Minimizing Risk

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Mastering IT Asset Management (ITAM): A Step-by-Step Guide to Ensuring Total Coverage and Minimizing Risk



Course Overview

This comprehensive course is designed to equip IT professionals with the knowledge and skills necessary to effectively manage IT assets, minimize risk, and ensure total coverage. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging content
  • Comprehensive and personalized learning experience
  • Up-to-date and practical information
  • Real-world applications and case studies
  • High-quality content developed by expert instructors
  • Certificate issued upon completion
  • Flexible learning options, including mobile accessibility
  • User-friendly interface and community-driven discussion forums
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to IT Asset Management

  • Defining IT asset management
  • Understanding the importance of ITAM
  • Overview of ITAM best practices and frameworks
  • Introduction to ITAM tools and technologies

Module 2: IT Asset Management Fundamentals

  • IT asset classification and categorization
  • IT asset inventory management
  • IT asset tracking and monitoring
  • IT asset reporting and analytics

Module 3: IT Asset Management Processes

  • IT asset request and approval processes
  • IT asset procurement and acquisition processes
  • IT asset deployment and installation processes
  • IT asset maintenance and support processes
  • IT asset retirement and disposal processes

Module 4: IT Asset Management Roles and Responsibilities

  • IT asset manager role and responsibilities
  • IT asset owner role and responsibilities
  • IT asset custodian role and responsibilities
  • IT asset user role and responsibilities

Module 5: IT Asset Management Tools and Technologies

  • Overview of ITAM tools and technologies
  • IT asset management software
  • IT asset management hardware
  • IT asset management cloud-based solutions

Module 6: IT Asset Management Best Practices

  • IT asset management best practices for hardware
  • IT asset management best practices for software
  • IT asset management best practices for cloud-based assets
  • IT asset management best practices for mobile devices

Module 7: IT Asset Management Frameworks and Standards

  • Overview of ITAM frameworks and standards
  • ISO 19770-1:2017 standard for IT asset management
  • COBIT framework for IT asset management
  • ITIL framework for IT asset management

Module 8: IT Asset Management Risk Management

  • Identifying and assessing IT asset management risks
  • Mitigating and managing IT asset management risks
  • Developing an IT asset management risk management plan
  • Implementing IT asset management risk management strategies

Module 9: IT Asset Management Compliance and Governance

  • Understanding IT asset management compliance requirements
  • Developing an IT asset management compliance plan
  • Implementing IT asset management compliance strategies
  • Maintaining IT asset management compliance

Module 10: IT Asset Management Maturity and Continuous Improvement

  • Assessing IT asset management maturity
  • Developing an IT asset management maturity plan
  • Implementing IT asset management maturity strategies
  • Maintaining IT asset management maturity


Certificate

Upon completion of the course, participants will receive a certificate issued by The Art of Service.



Target Audience

  • IT asset managers
  • IT asset owners
  • IT asset custodians
  • IT asset users
  • IT professionals
  • Business stakeholders


Prerequisites

There are no prerequisites for this course.



Course Format

This course is delivered online, with interactive and engaging content, including video lessons, quizzes, and hands-on projects.



Course Duration

This course is self-paced, and participants can complete it at their own pace.

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