Course Format & Delivery Details Fully Self-Paced, Immediate Access, and Built for Real-World Impact
Enrollees of Mastering Lean Seven Wastes: A Step-by-Step Guide to Operational Excellence gain full, self-directed access to a deeply practical, expert-structured curriculum designed for rapid integration into any professional environment. This is not a theoretical overview—it’s a battle-tested system for eliminating waste, increasing throughput, and delivering measurable improvements in efficiency, productivity, and profitability. Designed Around Your Schedule—Not the Other Way Around
This course is 100% on-demand and self-paced, with no fixed start dates, deadlines, or mandatory attendance. You control when, where, and how quickly you progress. Whether you have 30 minutes during lunch or several hours over the weekend, the content adapts to your rhythm—ensuring sustainable learning without burnout. - Immediate online access: Begin studying as soon as your enrollment is processed.
- No time commitments: Learn at your own pace, on your own terms—no pressure, no guilt.
- Takes 18–22 hours to complete on average: Many learners report identifying their first actionable improvement opportunity within the first 3 modules.
- First results visible within days: Apply the first framework to any process and begin uncovering hidden inefficiencies immediately.
Lifetime Access with Zero Hidden Costs
Once enrolled, you receive lifetime access to the entire course—including all future updates, enhancements, and supplementary materials—free of charge. The content evolves as industry best practices do, so your knowledge remains current, relevant, and competitive for years to come. - Always up-to-date: Regular updates are seamlessly integrated into the curriculum.
- No expiry, no subscription: Pay once, keep access forever.
- Progress tracking: Pick up exactly where you left off, anytime.
Access Anywhere, Anytime – Desktop, Mobile, or Tablet
The learning platform is fully mobile-friendly and accessible 24/7 across all devices globally. Continue your study from your phone during a commute, from your tablet at home, or from your work computer—all progress syncs automatically. Expert-Led Support Without the Gatekeeping
You're never truly alone. Throughout the course, direct instructor-guided pathways and embedded check-in points provide clarity at every major decision junction. While this is a self-directed program, you benefit from detailed answer keys, reflection prompts, diagnostic tools, and scenario-based guidance—all created by practitioners who’ve led transformation initiatives in global manufacturing, healthcare, logistics, and service environments. Gain a Globally Recognized Certificate of Completion
Upon finishing all modules and submitting your final improvement roadmap, you will receive a Certificate of Completion issued by The Art of Service. This certificate is a professional credential recognized across industries and geographies, verifying your mastery of Lean waste elimination principles and your ability to design and lead operational improvement initiatives. The Art of Service has trained over 150,000 professionals worldwide in process excellence, with alumni in Fortune 500 companies, government agencies, and leading NGOs. This certification carries weight—and signals to employers that you speak the language of efficiency, accountability, and sustainable change. Transparent, One-Time Pricing – No Hidden Fees
The investment is straightforward with no recurring charges, upsells, or surprise costs. What you see is exactly what you get: lifetime access, full materials, certificate issuance, and ongoing updates—all included. Accepted Payment Methods
We accept all major payment options for your convenience: Visa, Mastercard, PayPal. Transactions are secured with industry-standard encryption and processed instantly. Satisfied or Refunded: Our Zero-Risk Enrollment Promise
We stand behind this course with a full satisfaction guarantee. If you complete the first three modules and find the content does not meet your expectations for depth, clarity, and practical value, simply reach out—we will issue a prompt refund. There is no risk in starting. There is only progress in continuing. What to Expect After Enrollment
Shortly after registering, you'll receive a confirmation email verifying your enrollment. Once your course materials are prepared and verified for accuracy and completeness, your access credentials will be delivered in a separate email. This ensures you only receive a fully functional, tested, and polished learning experience. Will This Work for Me?
Yes—especially if you’ve ever felt stuck in a process that “just runs inefficiently,” or if you’re expected to deliver results but lack a structured method to identify where time, money, or effort is being lost. - For Operations Managers: You’ll learn how to audit workflows, benchmark performance, and prioritize which waste types to eliminate first for fastest ROI.
- For Engineers & Project Leads: You’ll gain tools to redesign processes using proven Lean criteria, with templates that integrate into Six Sigma, Kaizen, or daily stand-up systems.
- For Healthcare Administrators: Apply waste identification to patient flow, documentation delays, and appointment scheduling—reducing wait times and improving care continuity.
- For Service Industry Professionals: Reduce over-processing in customer onboarding, eliminate motion waste in team coordination, and compress cycle times without sacrificing quality.
This works even if: You've tried Lean before but saw no lasting results, your team resists change, you don’t work in manufacturing, you're new to process improvement, or you don’t have authority to implement large-scale changes. The step-by-step method taught here enables change from *any* position—because waste is universal, and the ability to see it is the first act of leadership. You’re not just learning theory—you’re building a personal improvement toolkit grounded in decades of operational research and frontline experience. Every concept is linked to real decisions, real trade-offs, and real outcomes. The structure, depth, and clarity of this program are designed to make mastery inevitable for anyone willing to follow the steps.
Extensive & Detailed Course Curriculum
Module 1: Foundations of Lean Thinking and the Quest for Operational Excellence - Understanding the origins and evolution of Lean management
- Defining operational excellence: what it is and how to measure it
- The role of continuous improvement in competitive advantage
- Why waste reduction is the core driver of profitability
- Differentiating Lean from Six Sigma, TQM, and other methodologies
- The psychology of waste: why inefficiencies persist unnoticed
- Core principles of the Lean mindset: respect, flow, pull, perfection
- Mapping the journey from reactive fixes to proactive optimization
- Identifying barriers to Lean adoption in your organization
- Establishing personal objectives for this course and your career
Module 2: Introducing the Seven Wastes of Lean – The Core Framework - Overview of the Seven Wastes (Muda) and their universal applicability
- Origin of the Seven Wastes in Toyota Production System
- How waste manifests in both physical and knowledge work environments
- Visual recognition: distinguishing waste from necessary work
- The cumulative cost of small inefficiencies over time
- Prioritizing waste types based on impact and ease of elimination
- Linking each waste to business outcomes: cost, speed, quality
- Common misconceptions about waste identification
- How leadership behavior influences waste creation or elimination
- Creating your personal waste detection lens
Module 3: Waste #1 – Overproduction: The Root of All Evils - Defining overproduction in manufacturing and service contexts
- Why overproduction is considered the most dangerous form of waste
- How forecasting errors create overproduction cycles
- Identifying premature work initiation in project timelines
- The cost of inventory buildup due to overproduction
- Overproduction in digital environments: unnecessary reports, emails, data exports
- Measuring overproduction through work-in-progress (WIP) analysis
- Strategies to move from push to pull-based workflows
- Setting rules for work release based on actual demand
- Case study: reducing overproduction in a high-volume call center
Module 4: Waste #2 – Waiting: The Silent Killer of Flow - Recognizing waiting across people, machines, and information
- Calculating the cost of idle time per employee per day
- Uncovering hidden queues in approval chains and handoffs
- How unclear ownership slows down decisions
- Using time-lapse analysis to map waiting intervals
- Eliminating batch-and-queue processing delays
- Smoothing workflow through balanced workload distribution
- Designing escalation paths that reduce waiting time
- Waiting in customer-facing processes: average wait versus perceived wait
- Real-world example: reducing patient wait times in outpatient clinics
Module 5: Waste #3 – Transportation: Moving Without Adding Value - Differentiating value-adding from non-value-adding movement
- Mapping material and information transportation routes
- How facility layout increases unnecessary transportation
- Transportation waste in remote and hybrid teams
- Cost analysis of internal logistics and inter-department transfers
- Optimizing workspace design for minimal movement
- Reducing digital “transportation”: excessive file sharing, data migrations
- Integrating transportation insights into 5S methodology
- Fleet management and route optimization principles
- Case study: redesigning warehouse logistics to cut 40% transport time
Module 6: Waste #4 – Overprocessing: Doing More Than Needed - Defining overprocessing as wasted effort beyond customer expectations
- Recognizing redundant approvals and duplicate documentation
- How gold-plating affects turnaround time and cost
- Overprocessing in HR: excessive interview rounds, over-detailed job descriptions
- Evaluating process steps: do they add value or just complexity?
- Standardizing templates to eliminate over-specification
- Using voice-of-customer data to define “enough” quality
- Cross-checking process steps against actual requirements
- Eliminating unnecessary data fields in digital forms
- Example: streamlining invoice processing by removing three approval layers
Module 7: Waste #5 – Inventory (Excess): The Hidden Liability - Understanding inventory waste beyond raw materials
- Cost of holding inventory: storage, insurance, obsolescence
- Excess work-in-progress (WIP) as a form of inventory waste
- Identifying backlog accumulation as a symptom of flow interruption
- Digital inventory waste: old files, redundant cloud folders, unused software licenses
- Impact of excess inventory on change responsiveness
- Applying Just-in-Time (JIT) thinking to knowledge work
- Setting WIP limits using Kanban principles
- Inventory turnover as a performance metric
- Case study: reducing office supply stockpiles by 60% without shortages
Module 8: Waste #6 – Motion: Inefficient Human Movement - Identifying non-ergonomic workflows and repetitive movements
- Conducting a motion audit: tracking physical and digital actions
- Ergonomics and productivity: how comfort reduces waste
- Designing workstations to minimize reaching, bending, walking
- Motion waste in remote work: excessive window switching, app hopping
- Keyboard shortcuts and automation as motion-reduction tools
- Measuring clicks, scrolls, and keystrokes as motion equivalents
- Using heatmaps to visualize user interaction patterns
- Integrating motion reduction into daily team routines
- Example: reducing clinician documentation time by streamlining EMR navigation
Module 9: Waste #7 – Defects: The Cost of Getting It Wrong - Quantifying the cost of rework, scrap, and error correction
- Differentiating between prevention and detection costs
- Tracking defect rates across processes using control charts
- Root cause analysis of recurring errors
- Designing fail-safes (Poka-Yoke) into workflows
- Common sources of defects: unclear instructions, poor training, outdated SOPs
- Customer complaints as defect indicators
- Reducing errors through standardized work templates
- Defect tracking dashboards and reporting systems
- Case study: cutting software bug resolution time by 50% with checklist adoption
Module 10: Expanding the Model – Recognizing the Eighth and Ninth Wastes - Introduction to the Eighth Waste: Underutilized Talent
- How employee skills gaps and disengagement create waste
- Mapping team capabilities against process demands
- Ways to unlock employee potential in improvement initiatives
- The Ninth Waste: Poorly Designed Processes
- How flawed process architecture guarantees inefficiency
- Auditing for structural waste: misaligned incentives, unclear KPIs
- Embedding feedback loops into process design
- Redesigning processes for resilience and adaptability
- Creating a culture where process critique is encouraged
Module 11: Observation Tools – Seeing Waste in Real Time - Mastering the art of process observation without interference
- Using structured checklists to detect the Seven Wastes
- Conducting Gemba walks with a waste-focused lens
- Interviewing process participants to uncover hidden pain points
- Differentiating symptoms from root causes during observation
- Timing tasks to identify non-value-added steps
- Documenting findings with precision and neutrality
- Using photography and diagrams ethically and effectively
- Building observation reports that persuade stakeholders
- Case study: identifying $250K annual waste in a billing department via direct observation
Module 12: Data Collection and Waste Quantification - Designing data collection plans for waste audits
- Selecting the right metrics for each waste type
- Sampling strategies: when to measure everything vs. a subset
- Using spreadsheets to track and categorize waste occurrences
- Calculating time and monetary impact of identified waste
- Converting waste into financial terms for executive reporting
- Creating heatmaps of waste concentration across departments
- Validating data through cross-functional review
- Establishing baselines for future improvement tracking
- Ensuring data integrity and confidentiality in reporting
Module 13: Root Cause Analysis – Going Beyond Symptoms - Applying the 5 Whys technique to waste findings
- Constructing fishbone (Ishikawa) diagrams for complex issues
- Categorizing root causes: people, process, technology, environment
- Distinguishing between systemic and situational causes
- Validating root causes with evidence, not assumptions
- Using causal loops to predict downstream impacts
- Linking root causes to ownership and accountability
- Documenting root cause conclusions for audit trails
- Common pitfalls in root cause analysis and how to avoid them
- Example: tracing chronic delays in order fulfillment to an outdated approval system
Module 14: Solution Design and Waste Elimination Planning - Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
Module 1: Foundations of Lean Thinking and the Quest for Operational Excellence - Understanding the origins and evolution of Lean management
- Defining operational excellence: what it is and how to measure it
- The role of continuous improvement in competitive advantage
- Why waste reduction is the core driver of profitability
- Differentiating Lean from Six Sigma, TQM, and other methodologies
- The psychology of waste: why inefficiencies persist unnoticed
- Core principles of the Lean mindset: respect, flow, pull, perfection
- Mapping the journey from reactive fixes to proactive optimization
- Identifying barriers to Lean adoption in your organization
- Establishing personal objectives for this course and your career
Module 2: Introducing the Seven Wastes of Lean – The Core Framework - Overview of the Seven Wastes (Muda) and their universal applicability
- Origin of the Seven Wastes in Toyota Production System
- How waste manifests in both physical and knowledge work environments
- Visual recognition: distinguishing waste from necessary work
- The cumulative cost of small inefficiencies over time
- Prioritizing waste types based on impact and ease of elimination
- Linking each waste to business outcomes: cost, speed, quality
- Common misconceptions about waste identification
- How leadership behavior influences waste creation or elimination
- Creating your personal waste detection lens
Module 3: Waste #1 – Overproduction: The Root of All Evils - Defining overproduction in manufacturing and service contexts
- Why overproduction is considered the most dangerous form of waste
- How forecasting errors create overproduction cycles
- Identifying premature work initiation in project timelines
- The cost of inventory buildup due to overproduction
- Overproduction in digital environments: unnecessary reports, emails, data exports
- Measuring overproduction through work-in-progress (WIP) analysis
- Strategies to move from push to pull-based workflows
- Setting rules for work release based on actual demand
- Case study: reducing overproduction in a high-volume call center
Module 4: Waste #2 – Waiting: The Silent Killer of Flow - Recognizing waiting across people, machines, and information
- Calculating the cost of idle time per employee per day
- Uncovering hidden queues in approval chains and handoffs
- How unclear ownership slows down decisions
- Using time-lapse analysis to map waiting intervals
- Eliminating batch-and-queue processing delays
- Smoothing workflow through balanced workload distribution
- Designing escalation paths that reduce waiting time
- Waiting in customer-facing processes: average wait versus perceived wait
- Real-world example: reducing patient wait times in outpatient clinics
Module 5: Waste #3 – Transportation: Moving Without Adding Value - Differentiating value-adding from non-value-adding movement
- Mapping material and information transportation routes
- How facility layout increases unnecessary transportation
- Transportation waste in remote and hybrid teams
- Cost analysis of internal logistics and inter-department transfers
- Optimizing workspace design for minimal movement
- Reducing digital “transportation”: excessive file sharing, data migrations
- Integrating transportation insights into 5S methodology
- Fleet management and route optimization principles
- Case study: redesigning warehouse logistics to cut 40% transport time
Module 6: Waste #4 – Overprocessing: Doing More Than Needed - Defining overprocessing as wasted effort beyond customer expectations
- Recognizing redundant approvals and duplicate documentation
- How gold-plating affects turnaround time and cost
- Overprocessing in HR: excessive interview rounds, over-detailed job descriptions
- Evaluating process steps: do they add value or just complexity?
- Standardizing templates to eliminate over-specification
- Using voice-of-customer data to define “enough” quality
- Cross-checking process steps against actual requirements
- Eliminating unnecessary data fields in digital forms
- Example: streamlining invoice processing by removing three approval layers
Module 7: Waste #5 – Inventory (Excess): The Hidden Liability - Understanding inventory waste beyond raw materials
- Cost of holding inventory: storage, insurance, obsolescence
- Excess work-in-progress (WIP) as a form of inventory waste
- Identifying backlog accumulation as a symptom of flow interruption
- Digital inventory waste: old files, redundant cloud folders, unused software licenses
- Impact of excess inventory on change responsiveness
- Applying Just-in-Time (JIT) thinking to knowledge work
- Setting WIP limits using Kanban principles
- Inventory turnover as a performance metric
- Case study: reducing office supply stockpiles by 60% without shortages
Module 8: Waste #6 – Motion: Inefficient Human Movement - Identifying non-ergonomic workflows and repetitive movements
- Conducting a motion audit: tracking physical and digital actions
- Ergonomics and productivity: how comfort reduces waste
- Designing workstations to minimize reaching, bending, walking
- Motion waste in remote work: excessive window switching, app hopping
- Keyboard shortcuts and automation as motion-reduction tools
- Measuring clicks, scrolls, and keystrokes as motion equivalents
- Using heatmaps to visualize user interaction patterns
- Integrating motion reduction into daily team routines
- Example: reducing clinician documentation time by streamlining EMR navigation
Module 9: Waste #7 – Defects: The Cost of Getting It Wrong - Quantifying the cost of rework, scrap, and error correction
- Differentiating between prevention and detection costs
- Tracking defect rates across processes using control charts
- Root cause analysis of recurring errors
- Designing fail-safes (Poka-Yoke) into workflows
- Common sources of defects: unclear instructions, poor training, outdated SOPs
- Customer complaints as defect indicators
- Reducing errors through standardized work templates
- Defect tracking dashboards and reporting systems
- Case study: cutting software bug resolution time by 50% with checklist adoption
Module 10: Expanding the Model – Recognizing the Eighth and Ninth Wastes - Introduction to the Eighth Waste: Underutilized Talent
- How employee skills gaps and disengagement create waste
- Mapping team capabilities against process demands
- Ways to unlock employee potential in improvement initiatives
- The Ninth Waste: Poorly Designed Processes
- How flawed process architecture guarantees inefficiency
- Auditing for structural waste: misaligned incentives, unclear KPIs
- Embedding feedback loops into process design
- Redesigning processes for resilience and adaptability
- Creating a culture where process critique is encouraged
Module 11: Observation Tools – Seeing Waste in Real Time - Mastering the art of process observation without interference
- Using structured checklists to detect the Seven Wastes
- Conducting Gemba walks with a waste-focused lens
- Interviewing process participants to uncover hidden pain points
- Differentiating symptoms from root causes during observation
- Timing tasks to identify non-value-added steps
- Documenting findings with precision and neutrality
- Using photography and diagrams ethically and effectively
- Building observation reports that persuade stakeholders
- Case study: identifying $250K annual waste in a billing department via direct observation
Module 12: Data Collection and Waste Quantification - Designing data collection plans for waste audits
- Selecting the right metrics for each waste type
- Sampling strategies: when to measure everything vs. a subset
- Using spreadsheets to track and categorize waste occurrences
- Calculating time and monetary impact of identified waste
- Converting waste into financial terms for executive reporting
- Creating heatmaps of waste concentration across departments
- Validating data through cross-functional review
- Establishing baselines for future improvement tracking
- Ensuring data integrity and confidentiality in reporting
Module 13: Root Cause Analysis – Going Beyond Symptoms - Applying the 5 Whys technique to waste findings
- Constructing fishbone (Ishikawa) diagrams for complex issues
- Categorizing root causes: people, process, technology, environment
- Distinguishing between systemic and situational causes
- Validating root causes with evidence, not assumptions
- Using causal loops to predict downstream impacts
- Linking root causes to ownership and accountability
- Documenting root cause conclusions for audit trails
- Common pitfalls in root cause analysis and how to avoid them
- Example: tracing chronic delays in order fulfillment to an outdated approval system
Module 14: Solution Design and Waste Elimination Planning - Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Overview of the Seven Wastes (Muda) and their universal applicability
- Origin of the Seven Wastes in Toyota Production System
- How waste manifests in both physical and knowledge work environments
- Visual recognition: distinguishing waste from necessary work
- The cumulative cost of small inefficiencies over time
- Prioritizing waste types based on impact and ease of elimination
- Linking each waste to business outcomes: cost, speed, quality
- Common misconceptions about waste identification
- How leadership behavior influences waste creation or elimination
- Creating your personal waste detection lens
Module 3: Waste #1 – Overproduction: The Root of All Evils - Defining overproduction in manufacturing and service contexts
- Why overproduction is considered the most dangerous form of waste
- How forecasting errors create overproduction cycles
- Identifying premature work initiation in project timelines
- The cost of inventory buildup due to overproduction
- Overproduction in digital environments: unnecessary reports, emails, data exports
- Measuring overproduction through work-in-progress (WIP) analysis
- Strategies to move from push to pull-based workflows
- Setting rules for work release based on actual demand
- Case study: reducing overproduction in a high-volume call center
Module 4: Waste #2 – Waiting: The Silent Killer of Flow - Recognizing waiting across people, machines, and information
- Calculating the cost of idle time per employee per day
- Uncovering hidden queues in approval chains and handoffs
- How unclear ownership slows down decisions
- Using time-lapse analysis to map waiting intervals
- Eliminating batch-and-queue processing delays
- Smoothing workflow through balanced workload distribution
- Designing escalation paths that reduce waiting time
- Waiting in customer-facing processes: average wait versus perceived wait
- Real-world example: reducing patient wait times in outpatient clinics
Module 5: Waste #3 – Transportation: Moving Without Adding Value - Differentiating value-adding from non-value-adding movement
- Mapping material and information transportation routes
- How facility layout increases unnecessary transportation
- Transportation waste in remote and hybrid teams
- Cost analysis of internal logistics and inter-department transfers
- Optimizing workspace design for minimal movement
- Reducing digital “transportation”: excessive file sharing, data migrations
- Integrating transportation insights into 5S methodology
- Fleet management and route optimization principles
- Case study: redesigning warehouse logistics to cut 40% transport time
Module 6: Waste #4 – Overprocessing: Doing More Than Needed - Defining overprocessing as wasted effort beyond customer expectations
- Recognizing redundant approvals and duplicate documentation
- How gold-plating affects turnaround time and cost
- Overprocessing in HR: excessive interview rounds, over-detailed job descriptions
- Evaluating process steps: do they add value or just complexity?
- Standardizing templates to eliminate over-specification
- Using voice-of-customer data to define “enough” quality
- Cross-checking process steps against actual requirements
- Eliminating unnecessary data fields in digital forms
- Example: streamlining invoice processing by removing three approval layers
Module 7: Waste #5 – Inventory (Excess): The Hidden Liability - Understanding inventory waste beyond raw materials
- Cost of holding inventory: storage, insurance, obsolescence
- Excess work-in-progress (WIP) as a form of inventory waste
- Identifying backlog accumulation as a symptom of flow interruption
- Digital inventory waste: old files, redundant cloud folders, unused software licenses
- Impact of excess inventory on change responsiveness
- Applying Just-in-Time (JIT) thinking to knowledge work
- Setting WIP limits using Kanban principles
- Inventory turnover as a performance metric
- Case study: reducing office supply stockpiles by 60% without shortages
Module 8: Waste #6 – Motion: Inefficient Human Movement - Identifying non-ergonomic workflows and repetitive movements
- Conducting a motion audit: tracking physical and digital actions
- Ergonomics and productivity: how comfort reduces waste
- Designing workstations to minimize reaching, bending, walking
- Motion waste in remote work: excessive window switching, app hopping
- Keyboard shortcuts and automation as motion-reduction tools
- Measuring clicks, scrolls, and keystrokes as motion equivalents
- Using heatmaps to visualize user interaction patterns
- Integrating motion reduction into daily team routines
- Example: reducing clinician documentation time by streamlining EMR navigation
Module 9: Waste #7 – Defects: The Cost of Getting It Wrong - Quantifying the cost of rework, scrap, and error correction
- Differentiating between prevention and detection costs
- Tracking defect rates across processes using control charts
- Root cause analysis of recurring errors
- Designing fail-safes (Poka-Yoke) into workflows
- Common sources of defects: unclear instructions, poor training, outdated SOPs
- Customer complaints as defect indicators
- Reducing errors through standardized work templates
- Defect tracking dashboards and reporting systems
- Case study: cutting software bug resolution time by 50% with checklist adoption
Module 10: Expanding the Model – Recognizing the Eighth and Ninth Wastes - Introduction to the Eighth Waste: Underutilized Talent
- How employee skills gaps and disengagement create waste
- Mapping team capabilities against process demands
- Ways to unlock employee potential in improvement initiatives
- The Ninth Waste: Poorly Designed Processes
- How flawed process architecture guarantees inefficiency
- Auditing for structural waste: misaligned incentives, unclear KPIs
- Embedding feedback loops into process design
- Redesigning processes for resilience and adaptability
- Creating a culture where process critique is encouraged
Module 11: Observation Tools – Seeing Waste in Real Time - Mastering the art of process observation without interference
- Using structured checklists to detect the Seven Wastes
- Conducting Gemba walks with a waste-focused lens
- Interviewing process participants to uncover hidden pain points
- Differentiating symptoms from root causes during observation
- Timing tasks to identify non-value-added steps
- Documenting findings with precision and neutrality
- Using photography and diagrams ethically and effectively
- Building observation reports that persuade stakeholders
- Case study: identifying $250K annual waste in a billing department via direct observation
Module 12: Data Collection and Waste Quantification - Designing data collection plans for waste audits
- Selecting the right metrics for each waste type
- Sampling strategies: when to measure everything vs. a subset
- Using spreadsheets to track and categorize waste occurrences
- Calculating time and monetary impact of identified waste
- Converting waste into financial terms for executive reporting
- Creating heatmaps of waste concentration across departments
- Validating data through cross-functional review
- Establishing baselines for future improvement tracking
- Ensuring data integrity and confidentiality in reporting
Module 13: Root Cause Analysis – Going Beyond Symptoms - Applying the 5 Whys technique to waste findings
- Constructing fishbone (Ishikawa) diagrams for complex issues
- Categorizing root causes: people, process, technology, environment
- Distinguishing between systemic and situational causes
- Validating root causes with evidence, not assumptions
- Using causal loops to predict downstream impacts
- Linking root causes to ownership and accountability
- Documenting root cause conclusions for audit trails
- Common pitfalls in root cause analysis and how to avoid them
- Example: tracing chronic delays in order fulfillment to an outdated approval system
Module 14: Solution Design and Waste Elimination Planning - Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Recognizing waiting across people, machines, and information
- Calculating the cost of idle time per employee per day
- Uncovering hidden queues in approval chains and handoffs
- How unclear ownership slows down decisions
- Using time-lapse analysis to map waiting intervals
- Eliminating batch-and-queue processing delays
- Smoothing workflow through balanced workload distribution
- Designing escalation paths that reduce waiting time
- Waiting in customer-facing processes: average wait versus perceived wait
- Real-world example: reducing patient wait times in outpatient clinics
Module 5: Waste #3 – Transportation: Moving Without Adding Value - Differentiating value-adding from non-value-adding movement
- Mapping material and information transportation routes
- How facility layout increases unnecessary transportation
- Transportation waste in remote and hybrid teams
- Cost analysis of internal logistics and inter-department transfers
- Optimizing workspace design for minimal movement
- Reducing digital “transportation”: excessive file sharing, data migrations
- Integrating transportation insights into 5S methodology
- Fleet management and route optimization principles
- Case study: redesigning warehouse logistics to cut 40% transport time
Module 6: Waste #4 – Overprocessing: Doing More Than Needed - Defining overprocessing as wasted effort beyond customer expectations
- Recognizing redundant approvals and duplicate documentation
- How gold-plating affects turnaround time and cost
- Overprocessing in HR: excessive interview rounds, over-detailed job descriptions
- Evaluating process steps: do they add value or just complexity?
- Standardizing templates to eliminate over-specification
- Using voice-of-customer data to define “enough” quality
- Cross-checking process steps against actual requirements
- Eliminating unnecessary data fields in digital forms
- Example: streamlining invoice processing by removing three approval layers
Module 7: Waste #5 – Inventory (Excess): The Hidden Liability - Understanding inventory waste beyond raw materials
- Cost of holding inventory: storage, insurance, obsolescence
- Excess work-in-progress (WIP) as a form of inventory waste
- Identifying backlog accumulation as a symptom of flow interruption
- Digital inventory waste: old files, redundant cloud folders, unused software licenses
- Impact of excess inventory on change responsiveness
- Applying Just-in-Time (JIT) thinking to knowledge work
- Setting WIP limits using Kanban principles
- Inventory turnover as a performance metric
- Case study: reducing office supply stockpiles by 60% without shortages
Module 8: Waste #6 – Motion: Inefficient Human Movement - Identifying non-ergonomic workflows and repetitive movements
- Conducting a motion audit: tracking physical and digital actions
- Ergonomics and productivity: how comfort reduces waste
- Designing workstations to minimize reaching, bending, walking
- Motion waste in remote work: excessive window switching, app hopping
- Keyboard shortcuts and automation as motion-reduction tools
- Measuring clicks, scrolls, and keystrokes as motion equivalents
- Using heatmaps to visualize user interaction patterns
- Integrating motion reduction into daily team routines
- Example: reducing clinician documentation time by streamlining EMR navigation
Module 9: Waste #7 – Defects: The Cost of Getting It Wrong - Quantifying the cost of rework, scrap, and error correction
- Differentiating between prevention and detection costs
- Tracking defect rates across processes using control charts
- Root cause analysis of recurring errors
- Designing fail-safes (Poka-Yoke) into workflows
- Common sources of defects: unclear instructions, poor training, outdated SOPs
- Customer complaints as defect indicators
- Reducing errors through standardized work templates
- Defect tracking dashboards and reporting systems
- Case study: cutting software bug resolution time by 50% with checklist adoption
Module 10: Expanding the Model – Recognizing the Eighth and Ninth Wastes - Introduction to the Eighth Waste: Underutilized Talent
- How employee skills gaps and disengagement create waste
- Mapping team capabilities against process demands
- Ways to unlock employee potential in improvement initiatives
- The Ninth Waste: Poorly Designed Processes
- How flawed process architecture guarantees inefficiency
- Auditing for structural waste: misaligned incentives, unclear KPIs
- Embedding feedback loops into process design
- Redesigning processes for resilience and adaptability
- Creating a culture where process critique is encouraged
Module 11: Observation Tools – Seeing Waste in Real Time - Mastering the art of process observation without interference
- Using structured checklists to detect the Seven Wastes
- Conducting Gemba walks with a waste-focused lens
- Interviewing process participants to uncover hidden pain points
- Differentiating symptoms from root causes during observation
- Timing tasks to identify non-value-added steps
- Documenting findings with precision and neutrality
- Using photography and diagrams ethically and effectively
- Building observation reports that persuade stakeholders
- Case study: identifying $250K annual waste in a billing department via direct observation
Module 12: Data Collection and Waste Quantification - Designing data collection plans for waste audits
- Selecting the right metrics for each waste type
- Sampling strategies: when to measure everything vs. a subset
- Using spreadsheets to track and categorize waste occurrences
- Calculating time and monetary impact of identified waste
- Converting waste into financial terms for executive reporting
- Creating heatmaps of waste concentration across departments
- Validating data through cross-functional review
- Establishing baselines for future improvement tracking
- Ensuring data integrity and confidentiality in reporting
Module 13: Root Cause Analysis – Going Beyond Symptoms - Applying the 5 Whys technique to waste findings
- Constructing fishbone (Ishikawa) diagrams for complex issues
- Categorizing root causes: people, process, technology, environment
- Distinguishing between systemic and situational causes
- Validating root causes with evidence, not assumptions
- Using causal loops to predict downstream impacts
- Linking root causes to ownership and accountability
- Documenting root cause conclusions for audit trails
- Common pitfalls in root cause analysis and how to avoid them
- Example: tracing chronic delays in order fulfillment to an outdated approval system
Module 14: Solution Design and Waste Elimination Planning - Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Defining overprocessing as wasted effort beyond customer expectations
- Recognizing redundant approvals and duplicate documentation
- How gold-plating affects turnaround time and cost
- Overprocessing in HR: excessive interview rounds, over-detailed job descriptions
- Evaluating process steps: do they add value or just complexity?
- Standardizing templates to eliminate over-specification
- Using voice-of-customer data to define “enough” quality
- Cross-checking process steps against actual requirements
- Eliminating unnecessary data fields in digital forms
- Example: streamlining invoice processing by removing three approval layers
Module 7: Waste #5 – Inventory (Excess): The Hidden Liability - Understanding inventory waste beyond raw materials
- Cost of holding inventory: storage, insurance, obsolescence
- Excess work-in-progress (WIP) as a form of inventory waste
- Identifying backlog accumulation as a symptom of flow interruption
- Digital inventory waste: old files, redundant cloud folders, unused software licenses
- Impact of excess inventory on change responsiveness
- Applying Just-in-Time (JIT) thinking to knowledge work
- Setting WIP limits using Kanban principles
- Inventory turnover as a performance metric
- Case study: reducing office supply stockpiles by 60% without shortages
Module 8: Waste #6 – Motion: Inefficient Human Movement - Identifying non-ergonomic workflows and repetitive movements
- Conducting a motion audit: tracking physical and digital actions
- Ergonomics and productivity: how comfort reduces waste
- Designing workstations to minimize reaching, bending, walking
- Motion waste in remote work: excessive window switching, app hopping
- Keyboard shortcuts and automation as motion-reduction tools
- Measuring clicks, scrolls, and keystrokes as motion equivalents
- Using heatmaps to visualize user interaction patterns
- Integrating motion reduction into daily team routines
- Example: reducing clinician documentation time by streamlining EMR navigation
Module 9: Waste #7 – Defects: The Cost of Getting It Wrong - Quantifying the cost of rework, scrap, and error correction
- Differentiating between prevention and detection costs
- Tracking defect rates across processes using control charts
- Root cause analysis of recurring errors
- Designing fail-safes (Poka-Yoke) into workflows
- Common sources of defects: unclear instructions, poor training, outdated SOPs
- Customer complaints as defect indicators
- Reducing errors through standardized work templates
- Defect tracking dashboards and reporting systems
- Case study: cutting software bug resolution time by 50% with checklist adoption
Module 10: Expanding the Model – Recognizing the Eighth and Ninth Wastes - Introduction to the Eighth Waste: Underutilized Talent
- How employee skills gaps and disengagement create waste
- Mapping team capabilities against process demands
- Ways to unlock employee potential in improvement initiatives
- The Ninth Waste: Poorly Designed Processes
- How flawed process architecture guarantees inefficiency
- Auditing for structural waste: misaligned incentives, unclear KPIs
- Embedding feedback loops into process design
- Redesigning processes for resilience and adaptability
- Creating a culture where process critique is encouraged
Module 11: Observation Tools – Seeing Waste in Real Time - Mastering the art of process observation without interference
- Using structured checklists to detect the Seven Wastes
- Conducting Gemba walks with a waste-focused lens
- Interviewing process participants to uncover hidden pain points
- Differentiating symptoms from root causes during observation
- Timing tasks to identify non-value-added steps
- Documenting findings with precision and neutrality
- Using photography and diagrams ethically and effectively
- Building observation reports that persuade stakeholders
- Case study: identifying $250K annual waste in a billing department via direct observation
Module 12: Data Collection and Waste Quantification - Designing data collection plans for waste audits
- Selecting the right metrics for each waste type
- Sampling strategies: when to measure everything vs. a subset
- Using spreadsheets to track and categorize waste occurrences
- Calculating time and monetary impact of identified waste
- Converting waste into financial terms for executive reporting
- Creating heatmaps of waste concentration across departments
- Validating data through cross-functional review
- Establishing baselines for future improvement tracking
- Ensuring data integrity and confidentiality in reporting
Module 13: Root Cause Analysis – Going Beyond Symptoms - Applying the 5 Whys technique to waste findings
- Constructing fishbone (Ishikawa) diagrams for complex issues
- Categorizing root causes: people, process, technology, environment
- Distinguishing between systemic and situational causes
- Validating root causes with evidence, not assumptions
- Using causal loops to predict downstream impacts
- Linking root causes to ownership and accountability
- Documenting root cause conclusions for audit trails
- Common pitfalls in root cause analysis and how to avoid them
- Example: tracing chronic delays in order fulfillment to an outdated approval system
Module 14: Solution Design and Waste Elimination Planning - Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Identifying non-ergonomic workflows and repetitive movements
- Conducting a motion audit: tracking physical and digital actions
- Ergonomics and productivity: how comfort reduces waste
- Designing workstations to minimize reaching, bending, walking
- Motion waste in remote work: excessive window switching, app hopping
- Keyboard shortcuts and automation as motion-reduction tools
- Measuring clicks, scrolls, and keystrokes as motion equivalents
- Using heatmaps to visualize user interaction patterns
- Integrating motion reduction into daily team routines
- Example: reducing clinician documentation time by streamlining EMR navigation
Module 9: Waste #7 – Defects: The Cost of Getting It Wrong - Quantifying the cost of rework, scrap, and error correction
- Differentiating between prevention and detection costs
- Tracking defect rates across processes using control charts
- Root cause analysis of recurring errors
- Designing fail-safes (Poka-Yoke) into workflows
- Common sources of defects: unclear instructions, poor training, outdated SOPs
- Customer complaints as defect indicators
- Reducing errors through standardized work templates
- Defect tracking dashboards and reporting systems
- Case study: cutting software bug resolution time by 50% with checklist adoption
Module 10: Expanding the Model – Recognizing the Eighth and Ninth Wastes - Introduction to the Eighth Waste: Underutilized Talent
- How employee skills gaps and disengagement create waste
- Mapping team capabilities against process demands
- Ways to unlock employee potential in improvement initiatives
- The Ninth Waste: Poorly Designed Processes
- How flawed process architecture guarantees inefficiency
- Auditing for structural waste: misaligned incentives, unclear KPIs
- Embedding feedback loops into process design
- Redesigning processes for resilience and adaptability
- Creating a culture where process critique is encouraged
Module 11: Observation Tools – Seeing Waste in Real Time - Mastering the art of process observation without interference
- Using structured checklists to detect the Seven Wastes
- Conducting Gemba walks with a waste-focused lens
- Interviewing process participants to uncover hidden pain points
- Differentiating symptoms from root causes during observation
- Timing tasks to identify non-value-added steps
- Documenting findings with precision and neutrality
- Using photography and diagrams ethically and effectively
- Building observation reports that persuade stakeholders
- Case study: identifying $250K annual waste in a billing department via direct observation
Module 12: Data Collection and Waste Quantification - Designing data collection plans for waste audits
- Selecting the right metrics for each waste type
- Sampling strategies: when to measure everything vs. a subset
- Using spreadsheets to track and categorize waste occurrences
- Calculating time and monetary impact of identified waste
- Converting waste into financial terms for executive reporting
- Creating heatmaps of waste concentration across departments
- Validating data through cross-functional review
- Establishing baselines for future improvement tracking
- Ensuring data integrity and confidentiality in reporting
Module 13: Root Cause Analysis – Going Beyond Symptoms - Applying the 5 Whys technique to waste findings
- Constructing fishbone (Ishikawa) diagrams for complex issues
- Categorizing root causes: people, process, technology, environment
- Distinguishing between systemic and situational causes
- Validating root causes with evidence, not assumptions
- Using causal loops to predict downstream impacts
- Linking root causes to ownership and accountability
- Documenting root cause conclusions for audit trails
- Common pitfalls in root cause analysis and how to avoid them
- Example: tracing chronic delays in order fulfillment to an outdated approval system
Module 14: Solution Design and Waste Elimination Planning - Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Introduction to the Eighth Waste: Underutilized Talent
- How employee skills gaps and disengagement create waste
- Mapping team capabilities against process demands
- Ways to unlock employee potential in improvement initiatives
- The Ninth Waste: Poorly Designed Processes
- How flawed process architecture guarantees inefficiency
- Auditing for structural waste: misaligned incentives, unclear KPIs
- Embedding feedback loops into process design
- Redesigning processes for resilience and adaptability
- Creating a culture where process critique is encouraged
Module 11: Observation Tools – Seeing Waste in Real Time - Mastering the art of process observation without interference
- Using structured checklists to detect the Seven Wastes
- Conducting Gemba walks with a waste-focused lens
- Interviewing process participants to uncover hidden pain points
- Differentiating symptoms from root causes during observation
- Timing tasks to identify non-value-added steps
- Documenting findings with precision and neutrality
- Using photography and diagrams ethically and effectively
- Building observation reports that persuade stakeholders
- Case study: identifying $250K annual waste in a billing department via direct observation
Module 12: Data Collection and Waste Quantification - Designing data collection plans for waste audits
- Selecting the right metrics for each waste type
- Sampling strategies: when to measure everything vs. a subset
- Using spreadsheets to track and categorize waste occurrences
- Calculating time and monetary impact of identified waste
- Converting waste into financial terms for executive reporting
- Creating heatmaps of waste concentration across departments
- Validating data through cross-functional review
- Establishing baselines for future improvement tracking
- Ensuring data integrity and confidentiality in reporting
Module 13: Root Cause Analysis – Going Beyond Symptoms - Applying the 5 Whys technique to waste findings
- Constructing fishbone (Ishikawa) diagrams for complex issues
- Categorizing root causes: people, process, technology, environment
- Distinguishing between systemic and situational causes
- Validating root causes with evidence, not assumptions
- Using causal loops to predict downstream impacts
- Linking root causes to ownership and accountability
- Documenting root cause conclusions for audit trails
- Common pitfalls in root cause analysis and how to avoid them
- Example: tracing chronic delays in order fulfillment to an outdated approval system
Module 14: Solution Design and Waste Elimination Planning - Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Designing data collection plans for waste audits
- Selecting the right metrics for each waste type
- Sampling strategies: when to measure everything vs. a subset
- Using spreadsheets to track and categorize waste occurrences
- Calculating time and monetary impact of identified waste
- Converting waste into financial terms for executive reporting
- Creating heatmaps of waste concentration across departments
- Validating data through cross-functional review
- Establishing baselines for future improvement tracking
- Ensuring data integrity and confidentiality in reporting
Module 13: Root Cause Analysis – Going Beyond Symptoms - Applying the 5 Whys technique to waste findings
- Constructing fishbone (Ishikawa) diagrams for complex issues
- Categorizing root causes: people, process, technology, environment
- Distinguishing between systemic and situational causes
- Validating root causes with evidence, not assumptions
- Using causal loops to predict downstream impacts
- Linking root causes to ownership and accountability
- Documenting root cause conclusions for audit trails
- Common pitfalls in root cause analysis and how to avoid them
- Example: tracing chronic delays in order fulfillment to an outdated approval system
Module 14: Solution Design and Waste Elimination Planning - Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Differentiating elimination, reduction, and mitigation strategies
- Designing interventions using Lean tools: 5S, Kanban, Poka-Yoke
- Creating Before-and-After process maps
- Estimating resource needs for proposed changes
- Sequencing multiple improvements for maximum impact
- Developing countermeasure matrices to guide action
- Aligning solutions with strategic objectives
- Involving stakeholders in solution co-creation
- Setting SMART goals for waste reduction targets
- Drafting a 30-60-90 day implementation plan
Module 15: Practical Application – Hands-On Waste Audit Project - Selecting a real process from your work environment for analysis
- Conducting a full-cycle waste audit using course tools
- Documenting current state with process maps and observation notes
- Identifying and classifying all Seven Wastes in your chosen process
- Quantifying the time and cost impact of each waste type
- Presenting findings in a structured audit report format
- Receiving guided feedback on your audit quality
- Refining your analysis based on expert review principles
- Building confidence in your ability to lead real audits
- Using your project as a portfolio piece for career advancement
Module 16: Communication and Stakeholder Engagement - Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Translating waste findings into business language for leaders
- Creating compelling presentations that drive action
- Overcoming resistance to change using data storytelling
- Engaging frontline staff in improvement efforts
- Building cross-functional improvement teams
- Running effective problem-solving meetings
- Using visual management boards to track progress
- Handling skepticism and defensiveness with empathy
- Communicating wins to build momentum
- Developing an influence strategy without formal authority
Module 17: Sustaining Improvements and Preventing Backsliding - Why improvements fail without standardization
- Documenting new processes with clear work instructions
- Training others to maintain revised workflows
- Creating control plans to monitor key metrics
- Scheduling regular review checkpoints
- Using audits to verify compliance with new standards
- Recognizing and celebrating sustained improvements
- Building early warning systems for waste recurrence
- Integrating waste checks into daily huddles
- Creating a living improvement culture
Module 18: Integration with Other Operational Frameworks - How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- How the Seven Wastes align with Six Sigma DMAIC phases
- Using waste identification in Kaizen events
- Linking waste reduction to KPIs in Balanced Scorecards
- Applying Lean waste concepts in Agile and Scrum environments
- Connecting waste elimination to environmental sustainability goals
- Using waste audits in internal audits and compliance checks
- Integrating findings into business continuity and risk management
- Rolling up waste data for enterprise-wide reporting
- Teaching waste awareness to new hires and contractors
- Building a corporate-wide waste intelligence system
Module 19: Leading Waste Elimination Initiatives at Scale - Scaling from single-process fixes to enterprise transformation
- Creating a prioritization matrix for organization-wide audits
- Training internal waste analysts and Lean champions
- Developing a calibration system for consistent waste classification
- Establishing centralized tracking of improvement projects
- Reporting aggregate savings to executive leadership
- Securing budget and executive sponsorship
- Managing change fatigue across multiple teams
- Creating recognition programs for high-impact improvements
- Building a roadmap for long-term operational excellence
Module 20: Certification and Your Next Steps in Operational Excellence - Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity
- Submitting your completed waste audit project for review
- Meeting the requirements for the Certificate of Completion
- How to display your certification professionally
- Using your new skills in job interviews and performance reviews
- Continuing your journey with advanced Lean and Six Sigma training
- Joining professional networks for continuous learning
- Applying for internal improvement roles or promotions
- Starting a personal improvement blog or knowledge-sharing initiative
- Creating a 12-month development plan for mastery
- Final reflection: how this course changes your professional identity