COURSE FORMAT & DELIVERY DETAILS Self-Paced, Immediate Online Access – Start When You’re Ready
The Mastering Microsoft Endpoint Manager course is designed for professionals who demand flexibility without compromising depth or quality. From the moment you enroll, you gain self-paced access to a fully comprehensive training system built to fit your schedule, your learning speed, and your career ambitions. There are no fixed dates, no live sessions to attend, and no rigid timelines. You control when, where, and how you learn-ensuring that your progress aligns with your availability and workload. On-Demand Learning with Zero Time Commitments
Unlike traditional training programs that force you into rigid schedules, this course operates on a 100% on-demand model. You are not required to log in at specific hours or meet weekly deadlines. Whether you have 30 minutes during lunch or two hours on a weekend, every lesson is available exactly when you need it. This flexibility ensures consistent progress without added stress, making it ideal for IT administrators, security analysts, compliance officers, and enterprise architects managing complex day-to-day responsibilities. Typical Completion in 6–8 Weeks, Real Results Within Days
Most learners complete the full course within 6 to 8 weeks by dedicating 4 to 5 hours per week. However, many report implementing key configurations and achieving measurable improvements in their organization’s security posture within the first week. The curriculum is structured to deliver immediate value-starting with foundational setup and policy enforcement so you can begin optimising your environment from day one. Lifetime Access with Ongoing Future Updates at No Extra Cost
Once enrolled, you receive lifetime access to the entire course content. This means that as Microsoft Endpoint Manager evolves, so does your training. All future updates, including new modules on emerging compliance standards, updated policy templates, and advanced automation techniques, are included indefinitely. You never pay again. This is not a one-time snapshot of knowledge-it’s a perpetually updated resource designed to keep you ahead of threats and regulatory changes for years to come. 24/7 Global Access, Fully Optimised for Mobile Devices
Whether you're in the office, at home, or traveling across time zones, your learning environment moves with you. The course platform is fully responsive and mobile-friendly, allowing seamless access from smartphones, tablets, and laptops. You can study during commutes, review policies between meetings, or refresh critical concepts before an audit-all without disruption to your workflow. Direct Instructor Support and Personalised Guidance
You are not learning in isolation. Throughout your journey, expert instructors provide responsive, real-time support to clarify complex configurations, review deployment strategies, and help troubleshoot real-world implementation challenges. This isn’t automated chat or generic FAQ bots-it’s direct access to professionals with deep enterprise deployment experience. Your questions are answered with precision, ensuring you build confidence and competence at every stage. Receive a Globally Recognised Certificate of Completion from The Art of Service
Upon finishing the course, you will earn a formal Certificate of Completion issued by The Art of Service. This credential carries global recognition and demonstrates your mastery of enterprise-grade endpoint management, security enforcement, and compliance automation. It’s a tangible asset that validates your expertise to employers, clients, and audit teams-and it can be shared directly on LinkedIn, resumes, or certification portfolios. Transparent Pricing with No Hidden Fees
We believe in full transparency. The price you see is the price you pay. There are no recurring charges, no surprise fees, and no upsells after enrollment. Everything you need-including lifetime access, support, updates, and certification-is included upfront. What you invest today secures your long-term professional advantage without hidden costs tomorrow. Accepted Payment Methods: Visa, Mastercard, PayPal
Enrollment is simple and secure. We accept all major payment methods including Visa, Mastercard, and PayPal. Transactions are processed through encrypted gateways to ensure your financial data remains protected at all times. 100% Money-Back Guarantee – Satisfied or Refunded
We stand behind the value of this course with a powerful satisfaction guarantee. If at any point you find the material does not meet your expectations, you are entitled to a full refund. There are no hoops to jump through, no questions asked. This risk reversal ensures you can begin your training with absolute confidence. Enrollment Confirmation and Access Instructions
After enrolling, you will receive a confirmation email acknowledging your registration. Your access credentials and login instructions will be delivered separately once your course materials are prepared. This ensures a smooth onboarding experience and allows time for system verification and user provisioning to maintain platform integrity and security. Will This Work for Me? Yes-Even If You’ve Struggled Before
Many learners enter this course with limited scripting experience, minimal PowerShell knowledge, or uncertainty about Intune’s role in hybrid environments. That’s exactly why the curriculum starts at the operational foundation and builds upward with precision. For IT administrators, the course delivers ready-to-deploy policy templates and enforcement workflows that reduce configuration errors by over 70%. For security leads, it provides actionable frameworks to harden endpoints against ransomware and zero-day exploits. For compliance officers, it offers audit-ready reporting structures aligned with NIST, ISO 27001, and GDPR standards. This works even if you’ve previously attempted Microsoft documentation and found it fragmented, overly technical, or missing step-by-step implementation guidance. This course connects the dots, transforms ambiguity into clarity, and gives you a repeatable framework for success. Social Proof: Trusted by Enterprise Professionals Worldwide
- “I was responsible for rolling out endpoint compliance across 12,000 devices. This course gave me the exact templates and sequencing logic to deploy Conditional Access policies without user disruption.” - Daniel R., Senior Systems Engineer, Germany
- “After completing the course, I led my company’s successful transition from legacy SCCM to cloud-native Intune management. My promotion followed three months later.” - Aisha M., IT Operations Manager, Canada
- “The policy design framework alone saved us over 200 hours of trial and error. We passed our SOC 2 audit with zero findings on endpoint controls.” - Marcus T., Security Compliance Lead, Australia
Risk-Free, High-Value, Career-Accelerating Learning
This is not just another training program. It’s a strategic investment in your expertise, your credibility, and your long-term employability. With lifetime access, expert support, a globally recognised certificate, and a full money-back guarantee, every element is engineered to maximise your return while eliminating perceived risk. The only thing you stand to lose is falling behind in a field where endpoint security mastery defines the modern IT leader.
EXTENSIVE & DETAILED COURSE CURRICULUM
Module 1: Foundations of Microsoft Endpoint Manager - Understanding the Role of Microsoft Endpoint Manager in Modern IT
- Key Components: Intune, Configuration Manager, and Co-Management
- Licensing Requirements and Subscription Models
- Differences Between On-Premises and Cloud-First Approaches
- Prerequisites for Implementation: Azure AD, Conditional Access, Device Registration
- Navigating the Microsoft Endpoint Manager Admin Center Interface
- User and Device Licensing Scenarios
- Setting Up Your First Test Tenant
- Creating and Managing Administrative Roles and Permissions
- Overview of Device Enrollment Methods: BYOD, Corporate-Owned, Autopilot
Module 2: Device Enrollment and Deployment Automation - Windows Autopilot: Overview and Use Cases
- Configuring Autopilot Profiles for Zero-Touch Deployment
- Enrollment Status Page Configuration and Customisation
- iOS and iPadOS Device Enrollment via Apple Business Manager
- Android Enterprise: Fully Managed vs Work Profile Devices
- MacOS Device Enrollment Using Apple School and Business Manager
- Enrollment Troubleshooting: Common Errors and Logs
- Preparing Hardware for Scalable Device Rollout
- Enrollment Restrictions and Policy Precedence
- Automated Enrollment for Virtual Desktop Infrastructure (VDI)
Module 3: Core Policy Configuration and Management - Introduction to Configuration Profiles in Intune
- Creating and Assigning Device Configuration Policies
- Windows 10/11 Policy Settings: Security, Privacy, and Updates
- iOS/iPadOS Restrictions and Supervised Device Controls
- Android OS Policies: App & System Restrictions
- macOS System Preferences Management
- Understanding Policy Inheritance and Precedence
- Using Group Assignments and Dynamic Membership Rules
- Configuring Compliance Policies for Device Health
- Policy Backup, Export, and Import Procedures
Module 4: Security and Threat Protection Frameworks - Endpoint Security Overview in Microsoft Endpoint Manager
- Deploying Microsoft Defender for Endpoint Integration
- Configuring Antivirus and Anti-Spyware Policies
- Enabling Real-Time Protection and Cloud-Delivered Protection
- Attack Surface Reduction Rules (ASR) Configuration
- Exploit Protection Settings for Windows Devices
- Network Level Authentication and Firewall Policies
- BitLocker Drive Encryption Management
- File and Folder Encryption Strategies
- Secure Boot and TPM Requirements Enforcement
- Credential Guard and LSA Protection Settings
- Phishing and Malware Protection via SmartScreen
- Threat Detection and Response Workflows
- Integrating with Microsoft 365 Defender Dashboard
- Security Baselines: Applying Microsoft Recommended Policies
- Customising Baselines for Industry-Specific Needs
Module 5: Identity and Access Governance - Integrating Azure Active Directory with Endpoint Manager
- Multi-Factor Authentication (MFA) Enforcement Strategies
- Conditional Access Policies Based on Device Compliance
- Named Locations and Risk-Based Access Controls
- Device Compliance as a Grant Control
- Hybrid Identity and Seamless SSO Configuration
- Password Policies for Mobile Devices
- Biometric Authentication: Fingerprint and Face ID Management
- App-Based vs Certificate-Based Authentication
- Single Sign-On (SSO) Configuration for Enterprise Apps
- Managing Certificates Using SCEP and PFX Profiles
- Certificate Renewal and Revocation Processes
- Private CA Integration with Endpoint Manager
- Identity Protection Alerts and Automated Actions
Module 6: Application Management and Deployment - App Management Lifecycle in Endpoint Manager
- Adding Win32, MSI, and EXE Applications
- Creating Detection and Installation Rules for Win32 Apps
- Distributing Line-of-Business (LOB) Apps Securely
- Microsoft Store for Business and Education Integration
- Deploying iOS, iPadOS, and Android Public Apps
- Managing VPP (Volume Purchase Program) Licenses
- App Configuration Policies: Key-Value Pairs and XML
- Managed Google Play Integration for Android
- Assigning Apps Using Required, Available, or Uninstall Modes
- App Protection Policies (MAM) Without Device Enrollment
- Conditional Launch and Data Transfer Controls
- Intune App Wrapping Tool for Custom App Protection
- Managing App Updates and Version Rollbacks
- Removing Apps and Cleaning Up User Data
- Application Inventory and Usage Reporting
Module 7: Compliance and Regulatory Frameworks - Defining Compliance Policies for Audits
- Mapping Controls to GDPR, HIPAA, NIST, and ISO 27001
- Creating Device Compliance Rules: OS Version, Jailbreak Detection, Encryption
- Automated Non-Compliance Actions: Notifications, Revocation, Quarantine
- Integrating Compliance Status with Conditional Access
- Reporting on Compliance Across All Device Platforms
- Generating Audit-Ready Evidence Reports
- Configuring Data Loss Prevention (DLP) Integration
- File Encryption and Copy Restrictions via App Protection
- Email and Attachment Security Policies
- Screen Capture and Print Control Mechanisms
- Cloud App Security Integration for Risky Activity Monitoring
- Preparing for SOC 2, PCI-DSS, and Other Frameworks
- Third-Party Compliance Assessment Templates
- Continuous Compliance Monitoring Dashboards
Module 8: Update and Patch Management Strategies - Windows Update for Business: Policy Design and Deployment
- Deferral Policies for Feature and Quality Updates
- Automatic Update Scheduling and Maintenance Windows
- Driver and Firmware Update Management
- macOS Software Update Policies
- iOS and iPadOS Update Enforcement Options
- Android OS and Security Patch Management
- Update Compliance Reporting and Gaps Analysis
- Pausing Updates During Critical Business Periods
- Peer-to-Peer Distribution via Delivery Optimization
- Testing Updates in Pilot Groups Before Full Rollout
- Handling Failed or Stalled Updates
- Rolling Back Problematic Updates
- Automated Retry and Remediation Workflows
- Performance Impact Monitoring During Patching
Module 9: Advanced Configuration and Automation Techniques - Using Administrative Templates (ADMX-Ingestion) in Intune
- Deploying Custom OMA-URI Settings for Granular Control
- Creating and Validating OMA-URI Entries
- PowerShell Script Deployment for Windows Devices
- Script Output Logging and Error Handling
- Shell Script Distribution for macOS Devices
- Automated Remediation Using Proactive Remediations
- Device Configuration via JSON and CSP Policies
- Building Reusable Configuration Templates
- Versioning and Change Management for Policies
- Using PowerShell to Bulk-Create or Export Policies
- Integrating with Microsoft Graph API for Automation
- Setting Up Webhooks for Policy Change Notifications
- Automated Backup of Configuration Items
- Monitoring Configuration Drift and Enforcing Consistency
Module 10: Co-Management and Hybrid Environment Strategy - Understanding Co-Management Between Intune and SCCM
- Prerequisites: CMG, PKI, Azure AD Join, Intune License
- Enabling Co-Management Workloads: Policy, Compliance, Update Management
- Workload Assignment and Conflict Resolution
- Migrating from SCCM to Intune: Phased Approach
- Managing On-Premises Devices via Cloud Services
- Site System Role Configuration for Hybrid
- Cloud Management Gateway (CMG) Setup and Scaling
- Monitoring Co-Management Health and Status
- Disaster Recovery and Failover Planning
- Synchronisation Delays and Conflict Resolution
- Reporting Across Hybrid Environments
- Retirement of Legacy SCCM Infrastructure
- Transition Roadmap: From Pilot to Full Cloud
- Evaluating Total Cost of Ownership (TCO) Shift
Module 11: Monitoring, Reporting, and Analytics - Key Dashboards in the Endpoint Manager Console
- Device Compliance and Inventory Reports
- App Deployment Success and Failure Metrics
- Security Posture Summary and Risk Heatmaps
- Exporting Reports to CSV, PDF, or Excel
- Using Power BI for Custom Endpoint Analytics
- Creating Conditional Access Impact Reports
- Monitoring Autopilot Deployment Success Rates
- Tracking Device Check-In Frequency and Health
- Identifying Stale or Inactive Devices
- Device Action History and Admin Audit Logs
- Integrating with Microsoft Sentinel for SIEM
- Setting Up Alert Rules for Critical Events
- Email Notifications for Policy Violations
- Automated Weekly Compliance Snapshot Reports
Module 12: Implementation in Large-Scale Enterprise Environments - Designing a Phased Rollout Strategy (Pilot, Wave, Full)
- Creating Test Groups and Feedback Loops
- Change Management Communication Plans
- Rollback Procedures for Failed Deployments
- Managing User Impact and Minimising Disruption
- Training End-Users on New Security Requirements
- Documentation Standards for Policies and Configurations
- Standard Operating Procedures (SOPs) for Ongoing Management
- Delegated Administration and Tiered Support Models
- Integrating with ServiceNow and Other ITSM Tools
- Helpdesk Troubleshooting Playbooks
- Device Wipe and Retirement Processes
- Offboarding Employees and Reclaiming Devices
- Re-Provisioning Devices with Reset Profiles
- Managing Device Ownership Transfers
Module 13: Integration with Microsoft 365 and Cloud Services - Connecting Endpoint Manager with Microsoft 365 Admin Center
- Enabling and Managing Microsoft Defender for Office 365
- Synchronising User and Group Policies with Azure AD
- Integrating with Microsoft Purview for Data Governance
- Unified Labelling and Sensitivity Policy Enforcement
- Applying Labels Across Devices and Content
- Managing Retention Policies for Endpoint Data
- Communication Compliance and Insider Risk Detection
- Linking Endpoint Alerts to Microsoft Teams Channels
- Using Power Automate for Cross-Service Workflows
- Automating Incident Response Between Defender and Intune
- Enabling Cloud-Based Print (Universal Print)
- Managing Microsoft Teams on Mobile Devices
- Configuring Microsoft Edge Browser Policies
- Deploying Office 365 Apps via Intune
Module 14: Hands-On Projects and Real-World Scenarios - Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence
Module 15: Certification Preparation and Career Advancement - Mapping Course Content to Microsoft Certification Exams
- Exam Tips for MD-102 and SC-400
- Identifying Knowledge Gaps and How to Address Them
- Practice Review Questions and Answer Explanations
- How to Prepare for Scenario-Based Exam Questions
- Building a Portfolio of Policy Templates and Scripts
- Presenting Your Certification to Employers and Hiring Managers
- Enhancing Your LinkedIn Profile with Skills and Badges
- Joining the Microsoft Certified Professional Community
- Negotiating Salary Increases Using New Credentials
- Transitioning from Support Roles to Security or Architecture
- Accessing Exclusive The Art of Service Alumni Resources
- Receiving Your Certificate of Completion
- How to Verify and Share Your Certificate
- Next Steps: Advanced Learning Paths and Specialisations
Module 1: Foundations of Microsoft Endpoint Manager - Understanding the Role of Microsoft Endpoint Manager in Modern IT
- Key Components: Intune, Configuration Manager, and Co-Management
- Licensing Requirements and Subscription Models
- Differences Between On-Premises and Cloud-First Approaches
- Prerequisites for Implementation: Azure AD, Conditional Access, Device Registration
- Navigating the Microsoft Endpoint Manager Admin Center Interface
- User and Device Licensing Scenarios
- Setting Up Your First Test Tenant
- Creating and Managing Administrative Roles and Permissions
- Overview of Device Enrollment Methods: BYOD, Corporate-Owned, Autopilot
Module 2: Device Enrollment and Deployment Automation - Windows Autopilot: Overview and Use Cases
- Configuring Autopilot Profiles for Zero-Touch Deployment
- Enrollment Status Page Configuration and Customisation
- iOS and iPadOS Device Enrollment via Apple Business Manager
- Android Enterprise: Fully Managed vs Work Profile Devices
- MacOS Device Enrollment Using Apple School and Business Manager
- Enrollment Troubleshooting: Common Errors and Logs
- Preparing Hardware for Scalable Device Rollout
- Enrollment Restrictions and Policy Precedence
- Automated Enrollment for Virtual Desktop Infrastructure (VDI)
Module 3: Core Policy Configuration and Management - Introduction to Configuration Profiles in Intune
- Creating and Assigning Device Configuration Policies
- Windows 10/11 Policy Settings: Security, Privacy, and Updates
- iOS/iPadOS Restrictions and Supervised Device Controls
- Android OS Policies: App & System Restrictions
- macOS System Preferences Management
- Understanding Policy Inheritance and Precedence
- Using Group Assignments and Dynamic Membership Rules
- Configuring Compliance Policies for Device Health
- Policy Backup, Export, and Import Procedures
Module 4: Security and Threat Protection Frameworks - Endpoint Security Overview in Microsoft Endpoint Manager
- Deploying Microsoft Defender for Endpoint Integration
- Configuring Antivirus and Anti-Spyware Policies
- Enabling Real-Time Protection and Cloud-Delivered Protection
- Attack Surface Reduction Rules (ASR) Configuration
- Exploit Protection Settings for Windows Devices
- Network Level Authentication and Firewall Policies
- BitLocker Drive Encryption Management
- File and Folder Encryption Strategies
- Secure Boot and TPM Requirements Enforcement
- Credential Guard and LSA Protection Settings
- Phishing and Malware Protection via SmartScreen
- Threat Detection and Response Workflows
- Integrating with Microsoft 365 Defender Dashboard
- Security Baselines: Applying Microsoft Recommended Policies
- Customising Baselines for Industry-Specific Needs
Module 5: Identity and Access Governance - Integrating Azure Active Directory with Endpoint Manager
- Multi-Factor Authentication (MFA) Enforcement Strategies
- Conditional Access Policies Based on Device Compliance
- Named Locations and Risk-Based Access Controls
- Device Compliance as a Grant Control
- Hybrid Identity and Seamless SSO Configuration
- Password Policies for Mobile Devices
- Biometric Authentication: Fingerprint and Face ID Management
- App-Based vs Certificate-Based Authentication
- Single Sign-On (SSO) Configuration for Enterprise Apps
- Managing Certificates Using SCEP and PFX Profiles
- Certificate Renewal and Revocation Processes
- Private CA Integration with Endpoint Manager
- Identity Protection Alerts and Automated Actions
Module 6: Application Management and Deployment - App Management Lifecycle in Endpoint Manager
- Adding Win32, MSI, and EXE Applications
- Creating Detection and Installation Rules for Win32 Apps
- Distributing Line-of-Business (LOB) Apps Securely
- Microsoft Store for Business and Education Integration
- Deploying iOS, iPadOS, and Android Public Apps
- Managing VPP (Volume Purchase Program) Licenses
- App Configuration Policies: Key-Value Pairs and XML
- Managed Google Play Integration for Android
- Assigning Apps Using Required, Available, or Uninstall Modes
- App Protection Policies (MAM) Without Device Enrollment
- Conditional Launch and Data Transfer Controls
- Intune App Wrapping Tool for Custom App Protection
- Managing App Updates and Version Rollbacks
- Removing Apps and Cleaning Up User Data
- Application Inventory and Usage Reporting
Module 7: Compliance and Regulatory Frameworks - Defining Compliance Policies for Audits
- Mapping Controls to GDPR, HIPAA, NIST, and ISO 27001
- Creating Device Compliance Rules: OS Version, Jailbreak Detection, Encryption
- Automated Non-Compliance Actions: Notifications, Revocation, Quarantine
- Integrating Compliance Status with Conditional Access
- Reporting on Compliance Across All Device Platforms
- Generating Audit-Ready Evidence Reports
- Configuring Data Loss Prevention (DLP) Integration
- File Encryption and Copy Restrictions via App Protection
- Email and Attachment Security Policies
- Screen Capture and Print Control Mechanisms
- Cloud App Security Integration for Risky Activity Monitoring
- Preparing for SOC 2, PCI-DSS, and Other Frameworks
- Third-Party Compliance Assessment Templates
- Continuous Compliance Monitoring Dashboards
Module 8: Update and Patch Management Strategies - Windows Update for Business: Policy Design and Deployment
- Deferral Policies for Feature and Quality Updates
- Automatic Update Scheduling and Maintenance Windows
- Driver and Firmware Update Management
- macOS Software Update Policies
- iOS and iPadOS Update Enforcement Options
- Android OS and Security Patch Management
- Update Compliance Reporting and Gaps Analysis
- Pausing Updates During Critical Business Periods
- Peer-to-Peer Distribution via Delivery Optimization
- Testing Updates in Pilot Groups Before Full Rollout
- Handling Failed or Stalled Updates
- Rolling Back Problematic Updates
- Automated Retry and Remediation Workflows
- Performance Impact Monitoring During Patching
Module 9: Advanced Configuration and Automation Techniques - Using Administrative Templates (ADMX-Ingestion) in Intune
- Deploying Custom OMA-URI Settings for Granular Control
- Creating and Validating OMA-URI Entries
- PowerShell Script Deployment for Windows Devices
- Script Output Logging and Error Handling
- Shell Script Distribution for macOS Devices
- Automated Remediation Using Proactive Remediations
- Device Configuration via JSON and CSP Policies
- Building Reusable Configuration Templates
- Versioning and Change Management for Policies
- Using PowerShell to Bulk-Create or Export Policies
- Integrating with Microsoft Graph API for Automation
- Setting Up Webhooks for Policy Change Notifications
- Automated Backup of Configuration Items
- Monitoring Configuration Drift and Enforcing Consistency
Module 10: Co-Management and Hybrid Environment Strategy - Understanding Co-Management Between Intune and SCCM
- Prerequisites: CMG, PKI, Azure AD Join, Intune License
- Enabling Co-Management Workloads: Policy, Compliance, Update Management
- Workload Assignment and Conflict Resolution
- Migrating from SCCM to Intune: Phased Approach
- Managing On-Premises Devices via Cloud Services
- Site System Role Configuration for Hybrid
- Cloud Management Gateway (CMG) Setup and Scaling
- Monitoring Co-Management Health and Status
- Disaster Recovery and Failover Planning
- Synchronisation Delays and Conflict Resolution
- Reporting Across Hybrid Environments
- Retirement of Legacy SCCM Infrastructure
- Transition Roadmap: From Pilot to Full Cloud
- Evaluating Total Cost of Ownership (TCO) Shift
Module 11: Monitoring, Reporting, and Analytics - Key Dashboards in the Endpoint Manager Console
- Device Compliance and Inventory Reports
- App Deployment Success and Failure Metrics
- Security Posture Summary and Risk Heatmaps
- Exporting Reports to CSV, PDF, or Excel
- Using Power BI for Custom Endpoint Analytics
- Creating Conditional Access Impact Reports
- Monitoring Autopilot Deployment Success Rates
- Tracking Device Check-In Frequency and Health
- Identifying Stale or Inactive Devices
- Device Action History and Admin Audit Logs
- Integrating with Microsoft Sentinel for SIEM
- Setting Up Alert Rules for Critical Events
- Email Notifications for Policy Violations
- Automated Weekly Compliance Snapshot Reports
Module 12: Implementation in Large-Scale Enterprise Environments - Designing a Phased Rollout Strategy (Pilot, Wave, Full)
- Creating Test Groups and Feedback Loops
- Change Management Communication Plans
- Rollback Procedures for Failed Deployments
- Managing User Impact and Minimising Disruption
- Training End-Users on New Security Requirements
- Documentation Standards for Policies and Configurations
- Standard Operating Procedures (SOPs) for Ongoing Management
- Delegated Administration and Tiered Support Models
- Integrating with ServiceNow and Other ITSM Tools
- Helpdesk Troubleshooting Playbooks
- Device Wipe and Retirement Processes
- Offboarding Employees and Reclaiming Devices
- Re-Provisioning Devices with Reset Profiles
- Managing Device Ownership Transfers
Module 13: Integration with Microsoft 365 and Cloud Services - Connecting Endpoint Manager with Microsoft 365 Admin Center
- Enabling and Managing Microsoft Defender for Office 365
- Synchronising User and Group Policies with Azure AD
- Integrating with Microsoft Purview for Data Governance
- Unified Labelling and Sensitivity Policy Enforcement
- Applying Labels Across Devices and Content
- Managing Retention Policies for Endpoint Data
- Communication Compliance and Insider Risk Detection
- Linking Endpoint Alerts to Microsoft Teams Channels
- Using Power Automate for Cross-Service Workflows
- Automating Incident Response Between Defender and Intune
- Enabling Cloud-Based Print (Universal Print)
- Managing Microsoft Teams on Mobile Devices
- Configuring Microsoft Edge Browser Policies
- Deploying Office 365 Apps via Intune
Module 14: Hands-On Projects and Real-World Scenarios - Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence
Module 15: Certification Preparation and Career Advancement - Mapping Course Content to Microsoft Certification Exams
- Exam Tips for MD-102 and SC-400
- Identifying Knowledge Gaps and How to Address Them
- Practice Review Questions and Answer Explanations
- How to Prepare for Scenario-Based Exam Questions
- Building a Portfolio of Policy Templates and Scripts
- Presenting Your Certification to Employers and Hiring Managers
- Enhancing Your LinkedIn Profile with Skills and Badges
- Joining the Microsoft Certified Professional Community
- Negotiating Salary Increases Using New Credentials
- Transitioning from Support Roles to Security or Architecture
- Accessing Exclusive The Art of Service Alumni Resources
- Receiving Your Certificate of Completion
- How to Verify and Share Your Certificate
- Next Steps: Advanced Learning Paths and Specialisations
- Windows Autopilot: Overview and Use Cases
- Configuring Autopilot Profiles for Zero-Touch Deployment
- Enrollment Status Page Configuration and Customisation
- iOS and iPadOS Device Enrollment via Apple Business Manager
- Android Enterprise: Fully Managed vs Work Profile Devices
- MacOS Device Enrollment Using Apple School and Business Manager
- Enrollment Troubleshooting: Common Errors and Logs
- Preparing Hardware for Scalable Device Rollout
- Enrollment Restrictions and Policy Precedence
- Automated Enrollment for Virtual Desktop Infrastructure (VDI)
Module 3: Core Policy Configuration and Management - Introduction to Configuration Profiles in Intune
- Creating and Assigning Device Configuration Policies
- Windows 10/11 Policy Settings: Security, Privacy, and Updates
- iOS/iPadOS Restrictions and Supervised Device Controls
- Android OS Policies: App & System Restrictions
- macOS System Preferences Management
- Understanding Policy Inheritance and Precedence
- Using Group Assignments and Dynamic Membership Rules
- Configuring Compliance Policies for Device Health
- Policy Backup, Export, and Import Procedures
Module 4: Security and Threat Protection Frameworks - Endpoint Security Overview in Microsoft Endpoint Manager
- Deploying Microsoft Defender for Endpoint Integration
- Configuring Antivirus and Anti-Spyware Policies
- Enabling Real-Time Protection and Cloud-Delivered Protection
- Attack Surface Reduction Rules (ASR) Configuration
- Exploit Protection Settings for Windows Devices
- Network Level Authentication and Firewall Policies
- BitLocker Drive Encryption Management
- File and Folder Encryption Strategies
- Secure Boot and TPM Requirements Enforcement
- Credential Guard and LSA Protection Settings
- Phishing and Malware Protection via SmartScreen
- Threat Detection and Response Workflows
- Integrating with Microsoft 365 Defender Dashboard
- Security Baselines: Applying Microsoft Recommended Policies
- Customising Baselines for Industry-Specific Needs
Module 5: Identity and Access Governance - Integrating Azure Active Directory with Endpoint Manager
- Multi-Factor Authentication (MFA) Enforcement Strategies
- Conditional Access Policies Based on Device Compliance
- Named Locations and Risk-Based Access Controls
- Device Compliance as a Grant Control
- Hybrid Identity and Seamless SSO Configuration
- Password Policies for Mobile Devices
- Biometric Authentication: Fingerprint and Face ID Management
- App-Based vs Certificate-Based Authentication
- Single Sign-On (SSO) Configuration for Enterprise Apps
- Managing Certificates Using SCEP and PFX Profiles
- Certificate Renewal and Revocation Processes
- Private CA Integration with Endpoint Manager
- Identity Protection Alerts and Automated Actions
Module 6: Application Management and Deployment - App Management Lifecycle in Endpoint Manager
- Adding Win32, MSI, and EXE Applications
- Creating Detection and Installation Rules for Win32 Apps
- Distributing Line-of-Business (LOB) Apps Securely
- Microsoft Store for Business and Education Integration
- Deploying iOS, iPadOS, and Android Public Apps
- Managing VPP (Volume Purchase Program) Licenses
- App Configuration Policies: Key-Value Pairs and XML
- Managed Google Play Integration for Android
- Assigning Apps Using Required, Available, or Uninstall Modes
- App Protection Policies (MAM) Without Device Enrollment
- Conditional Launch and Data Transfer Controls
- Intune App Wrapping Tool for Custom App Protection
- Managing App Updates and Version Rollbacks
- Removing Apps and Cleaning Up User Data
- Application Inventory and Usage Reporting
Module 7: Compliance and Regulatory Frameworks - Defining Compliance Policies for Audits
- Mapping Controls to GDPR, HIPAA, NIST, and ISO 27001
- Creating Device Compliance Rules: OS Version, Jailbreak Detection, Encryption
- Automated Non-Compliance Actions: Notifications, Revocation, Quarantine
- Integrating Compliance Status with Conditional Access
- Reporting on Compliance Across All Device Platforms
- Generating Audit-Ready Evidence Reports
- Configuring Data Loss Prevention (DLP) Integration
- File Encryption and Copy Restrictions via App Protection
- Email and Attachment Security Policies
- Screen Capture and Print Control Mechanisms
- Cloud App Security Integration for Risky Activity Monitoring
- Preparing for SOC 2, PCI-DSS, and Other Frameworks
- Third-Party Compliance Assessment Templates
- Continuous Compliance Monitoring Dashboards
Module 8: Update and Patch Management Strategies - Windows Update for Business: Policy Design and Deployment
- Deferral Policies for Feature and Quality Updates
- Automatic Update Scheduling and Maintenance Windows
- Driver and Firmware Update Management
- macOS Software Update Policies
- iOS and iPadOS Update Enforcement Options
- Android OS and Security Patch Management
- Update Compliance Reporting and Gaps Analysis
- Pausing Updates During Critical Business Periods
- Peer-to-Peer Distribution via Delivery Optimization
- Testing Updates in Pilot Groups Before Full Rollout
- Handling Failed or Stalled Updates
- Rolling Back Problematic Updates
- Automated Retry and Remediation Workflows
- Performance Impact Monitoring During Patching
Module 9: Advanced Configuration and Automation Techniques - Using Administrative Templates (ADMX-Ingestion) in Intune
- Deploying Custom OMA-URI Settings for Granular Control
- Creating and Validating OMA-URI Entries
- PowerShell Script Deployment for Windows Devices
- Script Output Logging and Error Handling
- Shell Script Distribution for macOS Devices
- Automated Remediation Using Proactive Remediations
- Device Configuration via JSON and CSP Policies
- Building Reusable Configuration Templates
- Versioning and Change Management for Policies
- Using PowerShell to Bulk-Create or Export Policies
- Integrating with Microsoft Graph API for Automation
- Setting Up Webhooks for Policy Change Notifications
- Automated Backup of Configuration Items
- Monitoring Configuration Drift and Enforcing Consistency
Module 10: Co-Management and Hybrid Environment Strategy - Understanding Co-Management Between Intune and SCCM
- Prerequisites: CMG, PKI, Azure AD Join, Intune License
- Enabling Co-Management Workloads: Policy, Compliance, Update Management
- Workload Assignment and Conflict Resolution
- Migrating from SCCM to Intune: Phased Approach
- Managing On-Premises Devices via Cloud Services
- Site System Role Configuration for Hybrid
- Cloud Management Gateway (CMG) Setup and Scaling
- Monitoring Co-Management Health and Status
- Disaster Recovery and Failover Planning
- Synchronisation Delays and Conflict Resolution
- Reporting Across Hybrid Environments
- Retirement of Legacy SCCM Infrastructure
- Transition Roadmap: From Pilot to Full Cloud
- Evaluating Total Cost of Ownership (TCO) Shift
Module 11: Monitoring, Reporting, and Analytics - Key Dashboards in the Endpoint Manager Console
- Device Compliance and Inventory Reports
- App Deployment Success and Failure Metrics
- Security Posture Summary and Risk Heatmaps
- Exporting Reports to CSV, PDF, or Excel
- Using Power BI for Custom Endpoint Analytics
- Creating Conditional Access Impact Reports
- Monitoring Autopilot Deployment Success Rates
- Tracking Device Check-In Frequency and Health
- Identifying Stale or Inactive Devices
- Device Action History and Admin Audit Logs
- Integrating with Microsoft Sentinel for SIEM
- Setting Up Alert Rules for Critical Events
- Email Notifications for Policy Violations
- Automated Weekly Compliance Snapshot Reports
Module 12: Implementation in Large-Scale Enterprise Environments - Designing a Phased Rollout Strategy (Pilot, Wave, Full)
- Creating Test Groups and Feedback Loops
- Change Management Communication Plans
- Rollback Procedures for Failed Deployments
- Managing User Impact and Minimising Disruption
- Training End-Users on New Security Requirements
- Documentation Standards for Policies and Configurations
- Standard Operating Procedures (SOPs) for Ongoing Management
- Delegated Administration and Tiered Support Models
- Integrating with ServiceNow and Other ITSM Tools
- Helpdesk Troubleshooting Playbooks
- Device Wipe and Retirement Processes
- Offboarding Employees and Reclaiming Devices
- Re-Provisioning Devices with Reset Profiles
- Managing Device Ownership Transfers
Module 13: Integration with Microsoft 365 and Cloud Services - Connecting Endpoint Manager with Microsoft 365 Admin Center
- Enabling and Managing Microsoft Defender for Office 365
- Synchronising User and Group Policies with Azure AD
- Integrating with Microsoft Purview for Data Governance
- Unified Labelling and Sensitivity Policy Enforcement
- Applying Labels Across Devices and Content
- Managing Retention Policies for Endpoint Data
- Communication Compliance and Insider Risk Detection
- Linking Endpoint Alerts to Microsoft Teams Channels
- Using Power Automate for Cross-Service Workflows
- Automating Incident Response Between Defender and Intune
- Enabling Cloud-Based Print (Universal Print)
- Managing Microsoft Teams on Mobile Devices
- Configuring Microsoft Edge Browser Policies
- Deploying Office 365 Apps via Intune
Module 14: Hands-On Projects and Real-World Scenarios - Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence
Module 15: Certification Preparation and Career Advancement - Mapping Course Content to Microsoft Certification Exams
- Exam Tips for MD-102 and SC-400
- Identifying Knowledge Gaps and How to Address Them
- Practice Review Questions and Answer Explanations
- How to Prepare for Scenario-Based Exam Questions
- Building a Portfolio of Policy Templates and Scripts
- Presenting Your Certification to Employers and Hiring Managers
- Enhancing Your LinkedIn Profile with Skills and Badges
- Joining the Microsoft Certified Professional Community
- Negotiating Salary Increases Using New Credentials
- Transitioning from Support Roles to Security or Architecture
- Accessing Exclusive The Art of Service Alumni Resources
- Receiving Your Certificate of Completion
- How to Verify and Share Your Certificate
- Next Steps: Advanced Learning Paths and Specialisations
- Endpoint Security Overview in Microsoft Endpoint Manager
- Deploying Microsoft Defender for Endpoint Integration
- Configuring Antivirus and Anti-Spyware Policies
- Enabling Real-Time Protection and Cloud-Delivered Protection
- Attack Surface Reduction Rules (ASR) Configuration
- Exploit Protection Settings for Windows Devices
- Network Level Authentication and Firewall Policies
- BitLocker Drive Encryption Management
- File and Folder Encryption Strategies
- Secure Boot and TPM Requirements Enforcement
- Credential Guard and LSA Protection Settings
- Phishing and Malware Protection via SmartScreen
- Threat Detection and Response Workflows
- Integrating with Microsoft 365 Defender Dashboard
- Security Baselines: Applying Microsoft Recommended Policies
- Customising Baselines for Industry-Specific Needs
Module 5: Identity and Access Governance - Integrating Azure Active Directory with Endpoint Manager
- Multi-Factor Authentication (MFA) Enforcement Strategies
- Conditional Access Policies Based on Device Compliance
- Named Locations and Risk-Based Access Controls
- Device Compliance as a Grant Control
- Hybrid Identity and Seamless SSO Configuration
- Password Policies for Mobile Devices
- Biometric Authentication: Fingerprint and Face ID Management
- App-Based vs Certificate-Based Authentication
- Single Sign-On (SSO) Configuration for Enterprise Apps
- Managing Certificates Using SCEP and PFX Profiles
- Certificate Renewal and Revocation Processes
- Private CA Integration with Endpoint Manager
- Identity Protection Alerts and Automated Actions
Module 6: Application Management and Deployment - App Management Lifecycle in Endpoint Manager
- Adding Win32, MSI, and EXE Applications
- Creating Detection and Installation Rules for Win32 Apps
- Distributing Line-of-Business (LOB) Apps Securely
- Microsoft Store for Business and Education Integration
- Deploying iOS, iPadOS, and Android Public Apps
- Managing VPP (Volume Purchase Program) Licenses
- App Configuration Policies: Key-Value Pairs and XML
- Managed Google Play Integration for Android
- Assigning Apps Using Required, Available, or Uninstall Modes
- App Protection Policies (MAM) Without Device Enrollment
- Conditional Launch and Data Transfer Controls
- Intune App Wrapping Tool for Custom App Protection
- Managing App Updates and Version Rollbacks
- Removing Apps and Cleaning Up User Data
- Application Inventory and Usage Reporting
Module 7: Compliance and Regulatory Frameworks - Defining Compliance Policies for Audits
- Mapping Controls to GDPR, HIPAA, NIST, and ISO 27001
- Creating Device Compliance Rules: OS Version, Jailbreak Detection, Encryption
- Automated Non-Compliance Actions: Notifications, Revocation, Quarantine
- Integrating Compliance Status with Conditional Access
- Reporting on Compliance Across All Device Platforms
- Generating Audit-Ready Evidence Reports
- Configuring Data Loss Prevention (DLP) Integration
- File Encryption and Copy Restrictions via App Protection
- Email and Attachment Security Policies
- Screen Capture and Print Control Mechanisms
- Cloud App Security Integration for Risky Activity Monitoring
- Preparing for SOC 2, PCI-DSS, and Other Frameworks
- Third-Party Compliance Assessment Templates
- Continuous Compliance Monitoring Dashboards
Module 8: Update and Patch Management Strategies - Windows Update for Business: Policy Design and Deployment
- Deferral Policies for Feature and Quality Updates
- Automatic Update Scheduling and Maintenance Windows
- Driver and Firmware Update Management
- macOS Software Update Policies
- iOS and iPadOS Update Enforcement Options
- Android OS and Security Patch Management
- Update Compliance Reporting and Gaps Analysis
- Pausing Updates During Critical Business Periods
- Peer-to-Peer Distribution via Delivery Optimization
- Testing Updates in Pilot Groups Before Full Rollout
- Handling Failed or Stalled Updates
- Rolling Back Problematic Updates
- Automated Retry and Remediation Workflows
- Performance Impact Monitoring During Patching
Module 9: Advanced Configuration and Automation Techniques - Using Administrative Templates (ADMX-Ingestion) in Intune
- Deploying Custom OMA-URI Settings for Granular Control
- Creating and Validating OMA-URI Entries
- PowerShell Script Deployment for Windows Devices
- Script Output Logging and Error Handling
- Shell Script Distribution for macOS Devices
- Automated Remediation Using Proactive Remediations
- Device Configuration via JSON and CSP Policies
- Building Reusable Configuration Templates
- Versioning and Change Management for Policies
- Using PowerShell to Bulk-Create or Export Policies
- Integrating with Microsoft Graph API for Automation
- Setting Up Webhooks for Policy Change Notifications
- Automated Backup of Configuration Items
- Monitoring Configuration Drift and Enforcing Consistency
Module 10: Co-Management and Hybrid Environment Strategy - Understanding Co-Management Between Intune and SCCM
- Prerequisites: CMG, PKI, Azure AD Join, Intune License
- Enabling Co-Management Workloads: Policy, Compliance, Update Management
- Workload Assignment and Conflict Resolution
- Migrating from SCCM to Intune: Phased Approach
- Managing On-Premises Devices via Cloud Services
- Site System Role Configuration for Hybrid
- Cloud Management Gateway (CMG) Setup and Scaling
- Monitoring Co-Management Health and Status
- Disaster Recovery and Failover Planning
- Synchronisation Delays and Conflict Resolution
- Reporting Across Hybrid Environments
- Retirement of Legacy SCCM Infrastructure
- Transition Roadmap: From Pilot to Full Cloud
- Evaluating Total Cost of Ownership (TCO) Shift
Module 11: Monitoring, Reporting, and Analytics - Key Dashboards in the Endpoint Manager Console
- Device Compliance and Inventory Reports
- App Deployment Success and Failure Metrics
- Security Posture Summary and Risk Heatmaps
- Exporting Reports to CSV, PDF, or Excel
- Using Power BI for Custom Endpoint Analytics
- Creating Conditional Access Impact Reports
- Monitoring Autopilot Deployment Success Rates
- Tracking Device Check-In Frequency and Health
- Identifying Stale or Inactive Devices
- Device Action History and Admin Audit Logs
- Integrating with Microsoft Sentinel for SIEM
- Setting Up Alert Rules for Critical Events
- Email Notifications for Policy Violations
- Automated Weekly Compliance Snapshot Reports
Module 12: Implementation in Large-Scale Enterprise Environments - Designing a Phased Rollout Strategy (Pilot, Wave, Full)
- Creating Test Groups and Feedback Loops
- Change Management Communication Plans
- Rollback Procedures for Failed Deployments
- Managing User Impact and Minimising Disruption
- Training End-Users on New Security Requirements
- Documentation Standards for Policies and Configurations
- Standard Operating Procedures (SOPs) for Ongoing Management
- Delegated Administration and Tiered Support Models
- Integrating with ServiceNow and Other ITSM Tools
- Helpdesk Troubleshooting Playbooks
- Device Wipe and Retirement Processes
- Offboarding Employees and Reclaiming Devices
- Re-Provisioning Devices with Reset Profiles
- Managing Device Ownership Transfers
Module 13: Integration with Microsoft 365 and Cloud Services - Connecting Endpoint Manager with Microsoft 365 Admin Center
- Enabling and Managing Microsoft Defender for Office 365
- Synchronising User and Group Policies with Azure AD
- Integrating with Microsoft Purview for Data Governance
- Unified Labelling and Sensitivity Policy Enforcement
- Applying Labels Across Devices and Content
- Managing Retention Policies for Endpoint Data
- Communication Compliance and Insider Risk Detection
- Linking Endpoint Alerts to Microsoft Teams Channels
- Using Power Automate for Cross-Service Workflows
- Automating Incident Response Between Defender and Intune
- Enabling Cloud-Based Print (Universal Print)
- Managing Microsoft Teams on Mobile Devices
- Configuring Microsoft Edge Browser Policies
- Deploying Office 365 Apps via Intune
Module 14: Hands-On Projects and Real-World Scenarios - Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence
Module 15: Certification Preparation and Career Advancement - Mapping Course Content to Microsoft Certification Exams
- Exam Tips for MD-102 and SC-400
- Identifying Knowledge Gaps and How to Address Them
- Practice Review Questions and Answer Explanations
- How to Prepare for Scenario-Based Exam Questions
- Building a Portfolio of Policy Templates and Scripts
- Presenting Your Certification to Employers and Hiring Managers
- Enhancing Your LinkedIn Profile with Skills and Badges
- Joining the Microsoft Certified Professional Community
- Negotiating Salary Increases Using New Credentials
- Transitioning from Support Roles to Security or Architecture
- Accessing Exclusive The Art of Service Alumni Resources
- Receiving Your Certificate of Completion
- How to Verify and Share Your Certificate
- Next Steps: Advanced Learning Paths and Specialisations
- App Management Lifecycle in Endpoint Manager
- Adding Win32, MSI, and EXE Applications
- Creating Detection and Installation Rules for Win32 Apps
- Distributing Line-of-Business (LOB) Apps Securely
- Microsoft Store for Business and Education Integration
- Deploying iOS, iPadOS, and Android Public Apps
- Managing VPP (Volume Purchase Program) Licenses
- App Configuration Policies: Key-Value Pairs and XML
- Managed Google Play Integration for Android
- Assigning Apps Using Required, Available, or Uninstall Modes
- App Protection Policies (MAM) Without Device Enrollment
- Conditional Launch and Data Transfer Controls
- Intune App Wrapping Tool for Custom App Protection
- Managing App Updates and Version Rollbacks
- Removing Apps and Cleaning Up User Data
- Application Inventory and Usage Reporting
Module 7: Compliance and Regulatory Frameworks - Defining Compliance Policies for Audits
- Mapping Controls to GDPR, HIPAA, NIST, and ISO 27001
- Creating Device Compliance Rules: OS Version, Jailbreak Detection, Encryption
- Automated Non-Compliance Actions: Notifications, Revocation, Quarantine
- Integrating Compliance Status with Conditional Access
- Reporting on Compliance Across All Device Platforms
- Generating Audit-Ready Evidence Reports
- Configuring Data Loss Prevention (DLP) Integration
- File Encryption and Copy Restrictions via App Protection
- Email and Attachment Security Policies
- Screen Capture and Print Control Mechanisms
- Cloud App Security Integration for Risky Activity Monitoring
- Preparing for SOC 2, PCI-DSS, and Other Frameworks
- Third-Party Compliance Assessment Templates
- Continuous Compliance Monitoring Dashboards
Module 8: Update and Patch Management Strategies - Windows Update for Business: Policy Design and Deployment
- Deferral Policies for Feature and Quality Updates
- Automatic Update Scheduling and Maintenance Windows
- Driver and Firmware Update Management
- macOS Software Update Policies
- iOS and iPadOS Update Enforcement Options
- Android OS and Security Patch Management
- Update Compliance Reporting and Gaps Analysis
- Pausing Updates During Critical Business Periods
- Peer-to-Peer Distribution via Delivery Optimization
- Testing Updates in Pilot Groups Before Full Rollout
- Handling Failed or Stalled Updates
- Rolling Back Problematic Updates
- Automated Retry and Remediation Workflows
- Performance Impact Monitoring During Patching
Module 9: Advanced Configuration and Automation Techniques - Using Administrative Templates (ADMX-Ingestion) in Intune
- Deploying Custom OMA-URI Settings for Granular Control
- Creating and Validating OMA-URI Entries
- PowerShell Script Deployment for Windows Devices
- Script Output Logging and Error Handling
- Shell Script Distribution for macOS Devices
- Automated Remediation Using Proactive Remediations
- Device Configuration via JSON and CSP Policies
- Building Reusable Configuration Templates
- Versioning and Change Management for Policies
- Using PowerShell to Bulk-Create or Export Policies
- Integrating with Microsoft Graph API for Automation
- Setting Up Webhooks for Policy Change Notifications
- Automated Backup of Configuration Items
- Monitoring Configuration Drift and Enforcing Consistency
Module 10: Co-Management and Hybrid Environment Strategy - Understanding Co-Management Between Intune and SCCM
- Prerequisites: CMG, PKI, Azure AD Join, Intune License
- Enabling Co-Management Workloads: Policy, Compliance, Update Management
- Workload Assignment and Conflict Resolution
- Migrating from SCCM to Intune: Phased Approach
- Managing On-Premises Devices via Cloud Services
- Site System Role Configuration for Hybrid
- Cloud Management Gateway (CMG) Setup and Scaling
- Monitoring Co-Management Health and Status
- Disaster Recovery and Failover Planning
- Synchronisation Delays and Conflict Resolution
- Reporting Across Hybrid Environments
- Retirement of Legacy SCCM Infrastructure
- Transition Roadmap: From Pilot to Full Cloud
- Evaluating Total Cost of Ownership (TCO) Shift
Module 11: Monitoring, Reporting, and Analytics - Key Dashboards in the Endpoint Manager Console
- Device Compliance and Inventory Reports
- App Deployment Success and Failure Metrics
- Security Posture Summary and Risk Heatmaps
- Exporting Reports to CSV, PDF, or Excel
- Using Power BI for Custom Endpoint Analytics
- Creating Conditional Access Impact Reports
- Monitoring Autopilot Deployment Success Rates
- Tracking Device Check-In Frequency and Health
- Identifying Stale or Inactive Devices
- Device Action History and Admin Audit Logs
- Integrating with Microsoft Sentinel for SIEM
- Setting Up Alert Rules for Critical Events
- Email Notifications for Policy Violations
- Automated Weekly Compliance Snapshot Reports
Module 12: Implementation in Large-Scale Enterprise Environments - Designing a Phased Rollout Strategy (Pilot, Wave, Full)
- Creating Test Groups and Feedback Loops
- Change Management Communication Plans
- Rollback Procedures for Failed Deployments
- Managing User Impact and Minimising Disruption
- Training End-Users on New Security Requirements
- Documentation Standards for Policies and Configurations
- Standard Operating Procedures (SOPs) for Ongoing Management
- Delegated Administration and Tiered Support Models
- Integrating with ServiceNow and Other ITSM Tools
- Helpdesk Troubleshooting Playbooks
- Device Wipe and Retirement Processes
- Offboarding Employees and Reclaiming Devices
- Re-Provisioning Devices with Reset Profiles
- Managing Device Ownership Transfers
Module 13: Integration with Microsoft 365 and Cloud Services - Connecting Endpoint Manager with Microsoft 365 Admin Center
- Enabling and Managing Microsoft Defender for Office 365
- Synchronising User and Group Policies with Azure AD
- Integrating with Microsoft Purview for Data Governance
- Unified Labelling and Sensitivity Policy Enforcement
- Applying Labels Across Devices and Content
- Managing Retention Policies for Endpoint Data
- Communication Compliance and Insider Risk Detection
- Linking Endpoint Alerts to Microsoft Teams Channels
- Using Power Automate for Cross-Service Workflows
- Automating Incident Response Between Defender and Intune
- Enabling Cloud-Based Print (Universal Print)
- Managing Microsoft Teams on Mobile Devices
- Configuring Microsoft Edge Browser Policies
- Deploying Office 365 Apps via Intune
Module 14: Hands-On Projects and Real-World Scenarios - Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence
Module 15: Certification Preparation and Career Advancement - Mapping Course Content to Microsoft Certification Exams
- Exam Tips for MD-102 and SC-400
- Identifying Knowledge Gaps and How to Address Them
- Practice Review Questions and Answer Explanations
- How to Prepare for Scenario-Based Exam Questions
- Building a Portfolio of Policy Templates and Scripts
- Presenting Your Certification to Employers and Hiring Managers
- Enhancing Your LinkedIn Profile with Skills and Badges
- Joining the Microsoft Certified Professional Community
- Negotiating Salary Increases Using New Credentials
- Transitioning from Support Roles to Security or Architecture
- Accessing Exclusive The Art of Service Alumni Resources
- Receiving Your Certificate of Completion
- How to Verify and Share Your Certificate
- Next Steps: Advanced Learning Paths and Specialisations
- Windows Update for Business: Policy Design and Deployment
- Deferral Policies for Feature and Quality Updates
- Automatic Update Scheduling and Maintenance Windows
- Driver and Firmware Update Management
- macOS Software Update Policies
- iOS and iPadOS Update Enforcement Options
- Android OS and Security Patch Management
- Update Compliance Reporting and Gaps Analysis
- Pausing Updates During Critical Business Periods
- Peer-to-Peer Distribution via Delivery Optimization
- Testing Updates in Pilot Groups Before Full Rollout
- Handling Failed or Stalled Updates
- Rolling Back Problematic Updates
- Automated Retry and Remediation Workflows
- Performance Impact Monitoring During Patching
Module 9: Advanced Configuration and Automation Techniques - Using Administrative Templates (ADMX-Ingestion) in Intune
- Deploying Custom OMA-URI Settings for Granular Control
- Creating and Validating OMA-URI Entries
- PowerShell Script Deployment for Windows Devices
- Script Output Logging and Error Handling
- Shell Script Distribution for macOS Devices
- Automated Remediation Using Proactive Remediations
- Device Configuration via JSON and CSP Policies
- Building Reusable Configuration Templates
- Versioning and Change Management for Policies
- Using PowerShell to Bulk-Create or Export Policies
- Integrating with Microsoft Graph API for Automation
- Setting Up Webhooks for Policy Change Notifications
- Automated Backup of Configuration Items
- Monitoring Configuration Drift and Enforcing Consistency
Module 10: Co-Management and Hybrid Environment Strategy - Understanding Co-Management Between Intune and SCCM
- Prerequisites: CMG, PKI, Azure AD Join, Intune License
- Enabling Co-Management Workloads: Policy, Compliance, Update Management
- Workload Assignment and Conflict Resolution
- Migrating from SCCM to Intune: Phased Approach
- Managing On-Premises Devices via Cloud Services
- Site System Role Configuration for Hybrid
- Cloud Management Gateway (CMG) Setup and Scaling
- Monitoring Co-Management Health and Status
- Disaster Recovery and Failover Planning
- Synchronisation Delays and Conflict Resolution
- Reporting Across Hybrid Environments
- Retirement of Legacy SCCM Infrastructure
- Transition Roadmap: From Pilot to Full Cloud
- Evaluating Total Cost of Ownership (TCO) Shift
Module 11: Monitoring, Reporting, and Analytics - Key Dashboards in the Endpoint Manager Console
- Device Compliance and Inventory Reports
- App Deployment Success and Failure Metrics
- Security Posture Summary and Risk Heatmaps
- Exporting Reports to CSV, PDF, or Excel
- Using Power BI for Custom Endpoint Analytics
- Creating Conditional Access Impact Reports
- Monitoring Autopilot Deployment Success Rates
- Tracking Device Check-In Frequency and Health
- Identifying Stale or Inactive Devices
- Device Action History and Admin Audit Logs
- Integrating with Microsoft Sentinel for SIEM
- Setting Up Alert Rules for Critical Events
- Email Notifications for Policy Violations
- Automated Weekly Compliance Snapshot Reports
Module 12: Implementation in Large-Scale Enterprise Environments - Designing a Phased Rollout Strategy (Pilot, Wave, Full)
- Creating Test Groups and Feedback Loops
- Change Management Communication Plans
- Rollback Procedures for Failed Deployments
- Managing User Impact and Minimising Disruption
- Training End-Users on New Security Requirements
- Documentation Standards for Policies and Configurations
- Standard Operating Procedures (SOPs) for Ongoing Management
- Delegated Administration and Tiered Support Models
- Integrating with ServiceNow and Other ITSM Tools
- Helpdesk Troubleshooting Playbooks
- Device Wipe and Retirement Processes
- Offboarding Employees and Reclaiming Devices
- Re-Provisioning Devices with Reset Profiles
- Managing Device Ownership Transfers
Module 13: Integration with Microsoft 365 and Cloud Services - Connecting Endpoint Manager with Microsoft 365 Admin Center
- Enabling and Managing Microsoft Defender for Office 365
- Synchronising User and Group Policies with Azure AD
- Integrating with Microsoft Purview for Data Governance
- Unified Labelling and Sensitivity Policy Enforcement
- Applying Labels Across Devices and Content
- Managing Retention Policies for Endpoint Data
- Communication Compliance and Insider Risk Detection
- Linking Endpoint Alerts to Microsoft Teams Channels
- Using Power Automate for Cross-Service Workflows
- Automating Incident Response Between Defender and Intune
- Enabling Cloud-Based Print (Universal Print)
- Managing Microsoft Teams on Mobile Devices
- Configuring Microsoft Edge Browser Policies
- Deploying Office 365 Apps via Intune
Module 14: Hands-On Projects and Real-World Scenarios - Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence
Module 15: Certification Preparation and Career Advancement - Mapping Course Content to Microsoft Certification Exams
- Exam Tips for MD-102 and SC-400
- Identifying Knowledge Gaps and How to Address Them
- Practice Review Questions and Answer Explanations
- How to Prepare for Scenario-Based Exam Questions
- Building a Portfolio of Policy Templates and Scripts
- Presenting Your Certification to Employers and Hiring Managers
- Enhancing Your LinkedIn Profile with Skills and Badges
- Joining the Microsoft Certified Professional Community
- Negotiating Salary Increases Using New Credentials
- Transitioning from Support Roles to Security or Architecture
- Accessing Exclusive The Art of Service Alumni Resources
- Receiving Your Certificate of Completion
- How to Verify and Share Your Certificate
- Next Steps: Advanced Learning Paths and Specialisations
- Understanding Co-Management Between Intune and SCCM
- Prerequisites: CMG, PKI, Azure AD Join, Intune License
- Enabling Co-Management Workloads: Policy, Compliance, Update Management
- Workload Assignment and Conflict Resolution
- Migrating from SCCM to Intune: Phased Approach
- Managing On-Premises Devices via Cloud Services
- Site System Role Configuration for Hybrid
- Cloud Management Gateway (CMG) Setup and Scaling
- Monitoring Co-Management Health and Status
- Disaster Recovery and Failover Planning
- Synchronisation Delays and Conflict Resolution
- Reporting Across Hybrid Environments
- Retirement of Legacy SCCM Infrastructure
- Transition Roadmap: From Pilot to Full Cloud
- Evaluating Total Cost of Ownership (TCO) Shift
Module 11: Monitoring, Reporting, and Analytics - Key Dashboards in the Endpoint Manager Console
- Device Compliance and Inventory Reports
- App Deployment Success and Failure Metrics
- Security Posture Summary and Risk Heatmaps
- Exporting Reports to CSV, PDF, or Excel
- Using Power BI for Custom Endpoint Analytics
- Creating Conditional Access Impact Reports
- Monitoring Autopilot Deployment Success Rates
- Tracking Device Check-In Frequency and Health
- Identifying Stale or Inactive Devices
- Device Action History and Admin Audit Logs
- Integrating with Microsoft Sentinel for SIEM
- Setting Up Alert Rules for Critical Events
- Email Notifications for Policy Violations
- Automated Weekly Compliance Snapshot Reports
Module 12: Implementation in Large-Scale Enterprise Environments - Designing a Phased Rollout Strategy (Pilot, Wave, Full)
- Creating Test Groups and Feedback Loops
- Change Management Communication Plans
- Rollback Procedures for Failed Deployments
- Managing User Impact and Minimising Disruption
- Training End-Users on New Security Requirements
- Documentation Standards for Policies and Configurations
- Standard Operating Procedures (SOPs) for Ongoing Management
- Delegated Administration and Tiered Support Models
- Integrating with ServiceNow and Other ITSM Tools
- Helpdesk Troubleshooting Playbooks
- Device Wipe and Retirement Processes
- Offboarding Employees and Reclaiming Devices
- Re-Provisioning Devices with Reset Profiles
- Managing Device Ownership Transfers
Module 13: Integration with Microsoft 365 and Cloud Services - Connecting Endpoint Manager with Microsoft 365 Admin Center
- Enabling and Managing Microsoft Defender for Office 365
- Synchronising User and Group Policies with Azure AD
- Integrating with Microsoft Purview for Data Governance
- Unified Labelling and Sensitivity Policy Enforcement
- Applying Labels Across Devices and Content
- Managing Retention Policies for Endpoint Data
- Communication Compliance and Insider Risk Detection
- Linking Endpoint Alerts to Microsoft Teams Channels
- Using Power Automate for Cross-Service Workflows
- Automating Incident Response Between Defender and Intune
- Enabling Cloud-Based Print (Universal Print)
- Managing Microsoft Teams on Mobile Devices
- Configuring Microsoft Edge Browser Policies
- Deploying Office 365 Apps via Intune
Module 14: Hands-On Projects and Real-World Scenarios - Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence
Module 15: Certification Preparation and Career Advancement - Mapping Course Content to Microsoft Certification Exams
- Exam Tips for MD-102 and SC-400
- Identifying Knowledge Gaps and How to Address Them
- Practice Review Questions and Answer Explanations
- How to Prepare for Scenario-Based Exam Questions
- Building a Portfolio of Policy Templates and Scripts
- Presenting Your Certification to Employers and Hiring Managers
- Enhancing Your LinkedIn Profile with Skills and Badges
- Joining the Microsoft Certified Professional Community
- Negotiating Salary Increases Using New Credentials
- Transitioning from Support Roles to Security or Architecture
- Accessing Exclusive The Art of Service Alumni Resources
- Receiving Your Certificate of Completion
- How to Verify and Share Your Certificate
- Next Steps: Advanced Learning Paths and Specialisations
- Designing a Phased Rollout Strategy (Pilot, Wave, Full)
- Creating Test Groups and Feedback Loops
- Change Management Communication Plans
- Rollback Procedures for Failed Deployments
- Managing User Impact and Minimising Disruption
- Training End-Users on New Security Requirements
- Documentation Standards for Policies and Configurations
- Standard Operating Procedures (SOPs) for Ongoing Management
- Delegated Administration and Tiered Support Models
- Integrating with ServiceNow and Other ITSM Tools
- Helpdesk Troubleshooting Playbooks
- Device Wipe and Retirement Processes
- Offboarding Employees and Reclaiming Devices
- Re-Provisioning Devices with Reset Profiles
- Managing Device Ownership Transfers
Module 13: Integration with Microsoft 365 and Cloud Services - Connecting Endpoint Manager with Microsoft 365 Admin Center
- Enabling and Managing Microsoft Defender for Office 365
- Synchronising User and Group Policies with Azure AD
- Integrating with Microsoft Purview for Data Governance
- Unified Labelling and Sensitivity Policy Enforcement
- Applying Labels Across Devices and Content
- Managing Retention Policies for Endpoint Data
- Communication Compliance and Insider Risk Detection
- Linking Endpoint Alerts to Microsoft Teams Channels
- Using Power Automate for Cross-Service Workflows
- Automating Incident Response Between Defender and Intune
- Enabling Cloud-Based Print (Universal Print)
- Managing Microsoft Teams on Mobile Devices
- Configuring Microsoft Edge Browser Policies
- Deploying Office 365 Apps via Intune
Module 14: Hands-On Projects and Real-World Scenarios - Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence
Module 15: Certification Preparation and Career Advancement - Mapping Course Content to Microsoft Certification Exams
- Exam Tips for MD-102 and SC-400
- Identifying Knowledge Gaps and How to Address Them
- Practice Review Questions and Answer Explanations
- How to Prepare for Scenario-Based Exam Questions
- Building a Portfolio of Policy Templates and Scripts
- Presenting Your Certification to Employers and Hiring Managers
- Enhancing Your LinkedIn Profile with Skills and Badges
- Joining the Microsoft Certified Professional Community
- Negotiating Salary Increases Using New Credentials
- Transitioning from Support Roles to Security or Architecture
- Accessing Exclusive The Art of Service Alumni Resources
- Receiving Your Certificate of Completion
- How to Verify and Share Your Certificate
- Next Steps: Advanced Learning Paths and Specialisations
- Project 1: Deploy Conditional Access for Hybrid Users
- Project 2: Configure Full Autopilot Deployment for Windows Devices
- Project 3: Implement BitLocker Encryption at Scale
- Project 4: Design and Enforce a GDPR-Compliant Mobile Policy
- Project 5: Build a Custom ASR Rule to Block Malware Execution
- Project 6: Deploy a Win32 Application with Detection Logic
- Project 7: Create an App Protection Policy for Microsoft Outlook
- Project 8: Migrate SCCM Update Management to Intune
- Project 9: Automate Compliance Reporting with Power BI
- Project 10: Simulate and Resolve a Device Jailbreak Event
- Hands-On Lab: Full Security Baseline Application
- Lab: PowerShell Script Deployment and Validation
- Lab: OMA-URI Configuration for Advanced Settings
- Case Study: Healthcare Organisation HIPAA Compliance
- Case Study: Financial Services Ransomware Defence