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Mastering Microsoft System Center Configuration Manager (SCCM) for Advanced IT Support

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Mastering Microsoft System Center Configuration Manager (SCCM) for Advanced IT Support

Mastering Microsoft System Center Configuration Manager (SCCM) for Advanced IT Support

This comprehensive course is designed to equip advanced IT support professionals with the skills and knowledge needed to master Microsoft System Center Configuration Manager (SCCM). Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and personalized course content
  • Up-to-date and practical knowledge on SCCM
  • Real-world applications and case studies
  • High-quality content developed by expert instructors
  • Certificate of Completion issued by The Art of Service
  • Flexible learning options, including mobile accessibility
  • User-friendly and community-driven learning platform
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Chapter 1: Introduction to SCCM

Topic 1.1: Overview of SCCM

  • Definition and purpose of SCCM
  • Key features and benefits of SCCM
  • SCCM architecture and components

Topic 1.2: SCCM Installation and Configuration

  • SCCM installation requirements and process
  • Configuring SCCM settings and options
  • SCCM console and navigation

Chapter 2: SCCM Client Management

Topic 2.1: Client Installation and Configuration

  • Client installation methods and options
  • Client configuration settings and options
  • Client health and troubleshooting

Topic 2.2: Client Management and Monitoring

  • Client management and monitoring options
  • Client reporting and analytics
  • Client security and compliance

Chapter 3: SCCM Software Management

Topic 3.1: Software Distribution and Deployment

  • Software distribution and deployment options
  • Software package creation and management
  • Software deployment and installation

Topic 3.2: Software Updates and Patch Management

  • Software update and patch management options
  • Software update and patch deployment
  • Software update and patch compliance

Chapter 4: SCCM Operating System Deployment

Topic 4.1: Operating System Deployment Options

  • Operating system deployment methods and options
  • Operating system image creation and management
  • Operating system deployment and installation

Topic 4.2: Operating System Configuration and Management

  • Operating system configuration settings and options
  • Operating system management and monitoring
  • Operating system security and compliance

Chapter 5: SCCM Security and Compliance

Topic 5.1: SCCM Security Options and Settings

  • SCCM security options and settings
  • SCCM security best practices and recommendations
  • SCCM security troubleshooting and remediation

Topic 5.2: SCCM Compliance and Risk Management

  • SCCM compliance and risk management options
  • SCCM compliance and risk assessment
  • SCCM compliance and risk remediation

Chapter 6: SCCM Troubleshooting and Maintenance

Topic 6.1: SCCM Troubleshooting Options and Tools

  • SCCM troubleshooting options and tools
  • SCCM troubleshooting best practices and recommendations
  • SCCM troubleshooting case studies and examples

Topic 6.2: SCCM Maintenance and Support

  • SCCM maintenance and support options
  • SCCM maintenance and support best practices and recommendations
  • SCCM maintenance and support case studies and examples

Chapter 7: SCCM Advanced Topics

Topic 7.1: SCCM Advanced Configuration and Customization

  • SCCM advanced configuration and customization options
  • SCCM advanced configuration and customization best practices and recommendations
  • SCCM advanced configuration and customization case studies and examples

Topic 7.2: SCCM Integration with Other Microsoft Products

  • SCCM integration with other Microsoft products and services
  • SCCM integration best practices and recommendations
  • SCCM integration case studies and examples

Chapter 8: SCCM Best Practices and Recommendations

Topic 8.1: SCCM Best Practices and Recommendations

  • SCCM best practices and recommendations for installation and configuration
  • SCCM best practices and recommendations for client management and monitoring
  • SCCM best practices and recommendations for software management and deployment

Topic 8.2: SCCM Case Studies and Examples

  • SCCM case studies and examples for real-world scenarios
  • SCCM case studies and examples for best practices and recommendations
  • SCCM case studies and examples for troubleshooting and remediation
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