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Mastering Operating Model and Governance; A Step-by-Step Self-Assessment and Implementation Guide

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Mastering Operating Model and Governance: A Step-by-Step Self-Assessment and Implementation Guide



Course Overview

This comprehensive course is designed to equip participants with the knowledge and skills necessary to master operating model and governance. Through a step-by-step self-assessment and implementation guide, participants will learn how to design, implement, and sustain an effective operating model and governance framework that drives business success.



Course Objectives

  • Understand the principles and concepts of operating model and governance
  • Conduct a thorough self-assessment of your organization's current operating model and governance framework
  • Design and implement a tailored operating model and governance framework that meets your organization's unique needs
  • Develop a comprehensive implementation plan that ensures successful execution and sustainability
  • Establish a continuous improvement process to maintain and enhance your operating model and governance framework


Course Outline

Module 1: Introduction to Operating Model and Governance

  • Defining operating model and governance
  • Understanding the importance of operating model and governance
  • Overview of operating model and governance frameworks
  • Case studies: Successful operating model and governance implementations

Module 2: Self-Assessment and Analysis

  • Conducting a thorough self-assessment of your organization's current operating model and governance framework
  • Identifying strengths, weaknesses, opportunities, and threats (SWOT analysis)
  • Analyzing your organization's current state and identifying areas for improvement
  • Developing a comprehensive report outlining your findings and recommendations

Module 3: Designing Your Operating Model and Governance Framework

  • Defining your organization's vision, mission, and values
  • Establishing clear goals and objectives
  • Designing a tailored operating model and governance framework that meets your organization's unique needs
  • Developing a comprehensive implementation plan

Module 4: Implementing Your Operating Model and Governance Framework

  • Establishing a project management office (PMO) to oversee implementation
  • Developing a detailed project plan and timeline
  • Identifying and allocating necessary resources
  • Executing the implementation plan and tracking progress

Module 5: Sustaining and Enhancing Your Operating Model and Governance Framework

  • Establishing a continuous improvement process
  • Monitoring and evaluating performance
  • Identifying areas for improvement and implementing changes
  • Maintaining and enhancing your operating model and governance framework

Module 6: Governance and Compliance

  • Understanding governance and compliance requirements
  • Establishing a governance framework that ensures compliance
  • Developing policies and procedures that support governance and compliance
  • Maintaining and updating governance and compliance documentation

Module 7: Communication and Stakeholder Engagement

  • Developing a communication plan that supports your operating model and governance framework
  • Identifying and engaging stakeholders
  • Establishing a stakeholder engagement plan
  • Maintaining and enhancing stakeholder relationships

Module 8: Change Management and Cultural Transformation

  • Understanding the importance of change management and cultural transformation
  • Developing a change management plan that supports your operating model and governance framework
  • Establishing a cultural transformation plan
  • Maintaining and enhancing a culture of continuous improvement

Module 9: Technology and Data Analytics

  • Understanding the role of technology and data analytics in supporting your operating model and governance framework
  • Developing a technology and data analytics plan that supports your operating model and governance framework
  • Establishing a data governance framework
  • Maintaining and enhancing technology and data analytics capabilities

Module 10: Case Studies and Best Practices

  • Real-world case studies of successful operating model and governance implementations
  • Best practices for designing, implementing, and sustaining an effective operating model and governance framework
  • Lessons learned and key takeaways
  • Group discussion and Q&A


Course Features

  • Interactive and engaging: This course is designed to be interactive and engaging, with a mix of lectures, group discussions, case studies, and hands-on activities.
  • Comprehensive and personalized: This course provides a comprehensive and personalized learning experience, with a focus on your organization's unique needs and challenges.
  • Up-to-date and practical: This course provides up-to-date and practical knowledge and skills that can be applied immediately in your organization.
  • Real-world applications: This course provides real-world applications and case studies that illustrate key concepts and best practices.
  • High-quality content: This course provides high-quality content that is designed to meet the needs of professionals and organizations.
  • Expert instructors: This course is taught by expert instructors who have extensive experience in operating model and governance.
  • Certification: Participants who complete this course will receive a certificate issued by The Art of Service.
  • Flexible learning: This course provides flexible learning options, including online and in-person delivery.
  • User-friendly: This course is designed to be user-friendly, with easy-to-use materials and a supportive learning environment.
  • Mobile-accessible: This course is mobile-accessible, allowing participants to access course materials and complete coursework on-the-go.
  • Community-driven: This course provides a community-driven learning experience, with opportunities to connect with peers and instructors.
  • Actionable insights: This course provides actionable insights and practical recommendations that can be applied immediately in your organization.
  • Hands-on projects: This course provides hands-on projects and activities that allow participants to apply key concepts and skills.
  • Bite-sized lessons: This course provides bite-sized lessons and modules that can be completed in a short amount of time.
  • Lifetime access: Participants who complete this course will have lifetime access to course materials and resources.
  • Gamification: This course provides a gamified learning experience, with opportunities to earn points and badges.
  • Progress tracking: This course provides progress tracking and feedback, allowing participants to monitor their progress and adjust their learning plan as needed.


Certificate

Participants who complete this course will receive a certificate issued by The Art of Service. This certificate is a recognized credential that demonstrates your expertise and knowledge in operating model and governance.

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