Skip to main content
Mastering Operational Excellence; A Comprehensive Guide to Implementation and Management

Mastering Operational Excellence; A Comprehensive Guide to Implementation and Management

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
How you learn:
Self-paced • Lifetime updates
Your guarantee:
30-day money-back guarantee — no questions asked
Who trusts this:
Trusted by professionals in 160+ countries
Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
Adding to cart… The item has been added



Mastering Operational Excellence: A Comprehensive Guide to Implementation and Management



Course Format & Delivery Details

Course Overview

Our comprehensive course is designed to equip you with the knowledge and skills necessary to master operational excellence. The course is carefully crafted to be engaging, interactive, and easy to follow.

Course Format

  • Self-Paced: Yes, this course is self-paced, allowing you to learn at your own convenience.
  • Online Delivery: The course is delivered entirely online, providing you with the flexibility to access the content from anywhere.
  • On-Demand: You can access the course material at any time, allowing you to fit your learning around your schedule.

Course Schedule

  • Fixed Dates or Times: No, there are no fixed dates or times for this course. You can start and complete it at your own pace.
  • Typical Completion Time: The typical completion time for this course is 12 weeks, but you have lifetime access to the material.

Course Access

  • Lifetime Access: Yes, you will have lifetime access to the course material, allowing you to revisit and review the content as needed.
  • Mobile-Friendly: The course is optimized for mobile devices, ensuring that you can access the content on-the-go.

Support and Resources

  • Instructor Support: You will have access to instructor support via email and discussion forums.
  • Downloadable Resources: The course includes a range of downloadable resources, including templates, toolkits, and worksheets.
  • Certificate of Completion: Upon completing the course, you will receive a Certificate of Completion issued by The Art of Service.


Extensive & Detailed Course Curriculum

Module 1: Introduction to Operational Excellence

  • 1.1: Defining Operational Excellence
  • 1.2: Benefits of Operational Excellence
  • 1.3: Key Principles of Operational Excellence
  • 1.4: Understanding the Operational Excellence Framework

Module 2: Understanding Business Processes

  • 2.1: Identifying Business Processes
  • 2.2: Mapping Business Processes
  • 2.3: Analyzing Business Processes
  • 2.4: Improving Business Processes

Module 3: Lean Principles and Practices

  • 3.1: Introduction to Lean Principles
  • 3.2: Understanding Lean Tools and Techniques
  • 3.3: Implementing Lean in Your Organization
  • 3.4: Sustaining Lean Improvements

Module 4: Six Sigma Methodologies

  • 4.1: Introduction to Six Sigma
  • 4.2: Understanding the DMAIC Framework
  • 4.3: Applying Six Sigma to Business Processes
  • 4.4: Measuring and Sustaining Six Sigma Improvements

Module 5: Total Quality Management (TQM)

  • 5.1: Introduction to TQM
  • 5.2: Key Principles of TQM
  • 5.3: Implementing TQM in Your Organization
  • 5.4: Sustaining TQM Improvements

Module 6: Operational Excellence Tools and Techniques

  • 6.1: Introduction to Operational Excellence Tools
  • 6.2: Using Tools for Process Improvement
  • 6.3: Understanding and Applying Statistical Process Control
  • 6.4: Utilizing Root Cause Analysis

Module 7: Change Management and Culture

  • 7.1: Understanding the Importance of Change Management
  • 7.2: Key Principles of Change Management
  • 7.3: Building a Culture of Operational Excellence
  • 7.4: Sustaining Cultural Change

Module 8: Implementing Operational Excellence

  • 8.1: Developing an Operational Excellence Strategy
  • 8.2: Creating an Implementation Plan
  • 8.3: Managing and Sustaining Operational Excellence
  • 8.4: Overcoming Common Implementation Challenges

Module 9: Measuring and Evaluating Operational Excellence

  • 9.1: Understanding Key Performance Indicators (KPIs)
  • 9.2: Developing a Balanced Scorecard
  • 9.3: Measuring and Evaluating Operational Excellence
  • 9.4: Using Data to Drive Continuous Improvement

Module 10: Sustaining Operational Excellence

  • 10.1: Strategies for Sustaining Operational Excellence
  • 10.2: Building a Continuous Improvement Culture
  • 10.3: Maintaining Momentum and Engagement
  • 10.4: Overcoming Common Challenges
Upon completing this comprehensive course, you will receive a Certificate of Completion issued by The Art of Service, demonstrating your mastery of operational excellence principles and practices.

,
!