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Mastering Operational Excellence; A Step-by-Step Guide to Achieving the Shingo Prize

Mastering Operational Excellence; A Step-by-Step Guide to Achieving the Shingo Prize

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Mastering Operational Excellence: A Step-by-Step Guide to Achieving the Shingo Prize

Mastering Operational Excellence: A Step-by-Step Guide to Achieving the Shingo Prize

This comprehensive course is designed to help participants achieve operational excellence and prepare for the prestigious Shingo Prize. With a focus on practical, real-world applications, this course provides a step-by-step guide to achieving operational excellence.

Upon completion of this course, participants will receive a certificate issued by The Art of Service.



Course Curriculum

This course is divided into the following modules:

  • Module 1: Introduction to Operational Excellence
  • Module 2: Understanding the Shingo Prize
  • Module 3: Building a Culture of Operational Excellence
  • Module 4: Identifying and Eliminating Waste
  • Module 5: Improving Processes and Systems
  • Module 6: Managing and Sustaining Change
  • Module 7: Measuring and Evaluating Performance
  • Module 8: Achieving and Maintaining Operational Excellence
  • Module 9: Preparing for the Shingo Prize
  • Module 10: Advanced Operational Excellence Topics
  • Module 11: Creating a Roadmap for Operational Excellence
  • Module 12: Overcoming Obstacles to Operational Excellence
  • Module 13: Sustaining Operational Excellence over Time
  • Module 14: Building a High-Performing Team
  • Module 15: Effective Communication and Collaboration
  • Module 16: Managing Conflict and Change
  • Module 17: Creating a Culture of Continuous Improvement
  • Module 18: Identifying and Prioritizing Improvement Opportunities
  • Module 19: Designing and Implementing Improvements
  • Module 20: Evaluating and Sustaining Improvements
  • Module 21: Understanding and Applying Lean Principles
  • Module 22: Understanding and Applying Six Sigma Principles
  • Module 23: Understanding and Applying Theory of Constraints Principles
  • Module 24: Understanding and Applying Total Productive Maintenance Principles
  • Module 25: Understanding and Applying Total Quality Management Principles
  • Module 26: Understanding and Applying Just-in-Time Principles
  • Module 27: Understanding and Applying Jidoka Principles
  • Module 28: Understanding and Applying Kaizen Principles
  • Module 29: Understanding and Applying Kanban Principles
  • Module 30: Understanding and Applying Poka-Yoke Principles
  • Module 31: Understanding and Applying Root Cause Analysis Principles
  • Module 32: Understanding and Applying Failure Mode and Effects Analysis Principles
  • Module 33: Understanding and Applying Statistical Process Control Principles
  • Module 34: Understanding and Applying Design of Experiments Principles
  • Module 35: Understanding and Applying Regression Analysis Principles
  • Module 36: Understanding and Applying Time Series Analysis Principles
  • Module 37: Understanding and Applying Simulation Modeling Principles
  • Module 38: Understanding and Applying Optimization Techniques Principles
  • Module 39: Understanding and Applying Machine Learning Principles
  • Module 40: Understanding and Applying Artificial Intelligence Principles
  • Module 41: Understanding and Applying Internet of Things Principles
  • Module 42: Understanding and Applying Blockchain Principles
  • Module 43: Understanding and Applying Cloud Computing Principles
  • Module 44: Understanding and Applying DevOps Principles
  • Module 45: Understanding and Applying Agile Principles
  • Module 46: Understanding and Applying Scrum Principles
  • Module 47: Understanding and Applying Kanban Principles
  • Module 48: Understanding and Applying Lean Software Development Principles
  • Module 49: Understanding and Applying Extreme Programming Principles
  • Module 50: Understanding and Applying Crystal Principles
  • Module 51: Understanding and Applying Feature-Driven Development Principles
  • Module 52: Understanding and Applying Dynamic Systems Development Method Principles
  • Module 53: Understanding and Applying Rational Unified Process Principles
  • Module 54: Understanding and Applying Capability Maturity Model Integration Principles
  • Module 55: Understanding and Applying Information Technology Infrastructure Library Principles
  • Module 56: Understanding and Applying Control Objectives for Information and Related Technology Principles
  • Module 57: Understanding and Applying Project Management Body of Knowledge Principles
  • Module 58: Understanding and Applying Agile Project Management Principles
  • Module 59: Understanding and Applying Scrum Framework Principles
  • Module 60: Understanding and Applying Kanban Framework Principles
  • Module 61: Understanding and Applying Lean Framework Principles
  • Module 62: Understanding and Applying Extreme Programming Framework Principles
  • Module 63: Understanding and Applying Crystal Framework Principles
  • Module 64: Understanding and Applying Feature-Driven Development Framework Principles
  • Module 65: Understanding and Applying Dynamic Systems Development Method Framework Principles
  • Module 66: Understanding and Applying Rational Unified Process Framework Principles
  • Module 67: Understanding and Applying Capability Maturity Model Integration Framework Principles
  • Module 68: Understanding and Applying Information Technology Infrastructure Library Framework Principles
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