Mastering Operational Resilience: Ensuring Business Continuity and Risk Management in a Dynamic World
This comprehensive course is designed to equip participants with the knowledge and skills necessary to ensure business continuity and manage risk in a dynamic world. Upon completion, participants will receive a certificate issued by The Art of Service.Course Features - Interactive: Engage with expert instructors and peers through interactive discussions and activities.
- Engaging: Enjoy a user-friendly and mobile-accessible learning platform.
- Comprehensive: Cover all aspects of operational resilience, business continuity, and risk management.
- Personalized: Receive personalized feedback and support from expert instructors.
- Up-to-date: Stay current with the latest trends and best practices in operational resilience.
- Practical: Apply knowledge and skills through hands-on projects and real-world applications.
- High-quality content: Access high-quality course materials and resources.
- Expert instructors: Learn from experienced instructors with industry expertise.
- Certification: Receive a certificate upon completion, issued by The Art of Service.
- Flexible learning: Enjoy flexible learning options, including self-paced and instructor-led formats.
- Community-driven: Connect with a community of professionals and peers.
- Actionable insights: Gain actionable insights and practical knowledge.
- Hands-on projects: Apply knowledge and skills through hands-on projects.
- Bite-sized lessons: Learn through bite-sized lessons and modules.
- Lifetime access: Enjoy lifetime access to course materials and resources.
- Gamification: Engage with gamification features, including progress tracking and rewards.
Course Outline Chapter 1: Introduction to Operational Resilience
Topic 1.1: Defining Operational Resilience
- Definition of operational resilience
- Importance of operational resilience
- Key components of operational resilience
Topic 1.2: Understanding Business Continuity
- Definition of business continuity
- Importance of business continuity
- Key components of business continuity
Topic 1.3: Understanding Risk Management
- Definition of risk management
- Importance of risk management
- Key components of risk management
Chapter 2: Operational Resilience Frameworks and Standards
Topic 2.1: Overview of Operational Resilience Frameworks
- Introduction to operational resilience frameworks
- Types of operational resilience frameworks
- Key components of operational resilience frameworks
Topic 2.2: ISO 22301: Business Continuity Management System
- Overview of ISO 22301
- Key components of ISO 22301
- Benefits of implementing ISO 22301
Topic 2.3: ISO 31000: Risk Management
- Overview of ISO 31000
- Key components of ISO 31000
- Benefits of implementing ISO 31000
Chapter 3: Business Continuity Planning
Topic 3.1: Business Impact Analysis (BIA)
- Definition of BIA
- Importance of BIA
- Key components of BIA
Topic 3.2: Risk Assessment and Mitigation
- Definition of risk assessment
- Importance of risk assessment
- Key components of risk assessment
Topic 3.3: Business Continuity Plan (BCP) Development
- Definition of BCP
- Importance of BCP
- Key components of BCP
Chapter 4: Risk Management
Topic 4.1: Risk Identification and Assessment
- Definition of risk identification
- Importance of risk identification
- Key components of risk identification
Topic 4.2: Risk Mitigation and Control
- Definition of risk mitigation
- Importance of risk mitigation
- Key components of risk mitigation
Topic 4.3: Risk Monitoring and Review
- Definition of risk monitoring
- Importance of risk monitoring
- Key components of risk monitoring
Chapter 5: Crisis Management and Communication
Topic 5.1: Crisis Management Planning
- Definition of crisis management planning
- Importance of crisis management planning
- Key components of crisis management planning
Topic 5.2: Crisis Communication
- Definition of crisis communication
- Importance of crisis communication
- Key components of crisis communication
Topic 5.3: Crisis Management Team (CMT) Development
- Definition of CMT
- Importance of CMT
- Key components of CMT
Chapter 6: IT Service Continuity Management
Topic 6.1: IT Service Continuity Planning
- Definition of IT service continuity planning
- Importance of IT service continuity planning
- Key components of IT service continuity planning
Topic 6.2: IT Service Continuity Management (ITSCM)
- Definition of ITSCM
,
Chapter 1: Introduction to Operational Resilience
Topic 1.1: Defining Operational Resilience
- Definition of operational resilience
- Importance of operational resilience
- Key components of operational resilience
Topic 1.2: Understanding Business Continuity
- Definition of business continuity
- Importance of business continuity
- Key components of business continuity
Topic 1.3: Understanding Risk Management
- Definition of risk management
- Importance of risk management
- Key components of risk management
Chapter 2: Operational Resilience Frameworks and Standards
Topic 2.1: Overview of Operational Resilience Frameworks
- Introduction to operational resilience frameworks
- Types of operational resilience frameworks
- Key components of operational resilience frameworks
Topic 2.2: ISO 22301: Business Continuity Management System
- Overview of ISO 22301
- Key components of ISO 22301
- Benefits of implementing ISO 22301
Topic 2.3: ISO 31000: Risk Management
- Overview of ISO 31000
- Key components of ISO 31000
- Benefits of implementing ISO 31000
Chapter 3: Business Continuity Planning
Topic 3.1: Business Impact Analysis (BIA)
- Definition of BIA
- Importance of BIA
- Key components of BIA
Topic 3.2: Risk Assessment and Mitigation
- Definition of risk assessment
- Importance of risk assessment
- Key components of risk assessment
Topic 3.3: Business Continuity Plan (BCP) Development
- Definition of BCP
- Importance of BCP
- Key components of BCP
Chapter 4: Risk Management
Topic 4.1: Risk Identification and Assessment
- Definition of risk identification
- Importance of risk identification
- Key components of risk identification
Topic 4.2: Risk Mitigation and Control
- Definition of risk mitigation
- Importance of risk mitigation
- Key components of risk mitigation
Topic 4.3: Risk Monitoring and Review
- Definition of risk monitoring
- Importance of risk monitoring
- Key components of risk monitoring
Chapter 5: Crisis Management and Communication
Topic 5.1: Crisis Management Planning
- Definition of crisis management planning
- Importance of crisis management planning
- Key components of crisis management planning
Topic 5.2: Crisis Communication
- Definition of crisis communication
- Importance of crisis communication
- Key components of crisis communication
Topic 5.3: Crisis Management Team (CMT) Development
- Definition of CMT
- Importance of CMT
- Key components of CMT
Chapter 6: IT Service Continuity Management
Topic 6.1: IT Service Continuity Planning
- Definition of IT service continuity planning
- Importance of IT service continuity planning
- Key components of IT service continuity planning
Topic 6.2: IT Service Continuity Management (ITSCM)
- Definition of ITSCM ,