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Mastering Operations and Supply Chain Management Essentials

Mastering Operations and Supply Chain Management Essentials

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Mastering Operations and Supply Chain Management Essentials

Unlock the power of efficient operations and supply chain management with our comprehensive course. Upon completion, participants will receive a Certificate issued by The Art of Service.



Course Overview

This extensive and detailed course curriculum is designed to provide a thorough understanding of operations and supply chain management essentials. The course is divided into 8 modules, covering over 80 topics, and is delivered through a combination of interactive and engaging content, including:

  • Video lessons
  • Interactive quizzes
  • Hands-on projects
  • Real-world case studies
  • Bite-sized lessons


Course Outline

Module 1: Operations Management Fundamentals

Explore the basics of operations management, including:

  • Definition and scope of operations management
  • Operations management functions and processes
  • Types of operations: manufacturing and service
  • Operations strategy and competitiveness
  • Operations management in the digital age

Module 2: Supply Chain Management Essentials

Delve into the world of supply chain management, covering:

  • Supply chain definition and components
  • Supply chain management objectives and benefits
  • Supply chain types: push, pull, and hybrid
  • Supply chain visibility and transparency
  • Supply chain risk management

Module 3: Demand Planning and Forecasting

Learn how to effectively plan and forecast demand, including:

  • Demand planning and forecasting techniques
  • Time series analysis and forecasting methods
  • Causal forecasting methods
  • Collaborative planning, forecasting, and replenishment (CPFR)
  • Demand sensing and shaping

Module 4: Inventory Management and Control

Master the art of inventory management, covering:

  • Inventory management objectives and types
  • Inventory control systems: periodic and perpetual
  • Inventory optimization techniques
  • Inventory management software and technologies
  • Vendor-managed inventory (VMI)

Module 5: Logistics and Transportation Management

Explore the world of logistics and transportation management, including:

  • Logistics and transportation management objectives
  • Transportation modes and selection criteria
  • Logistics and transportation management systems
  • Freight forwarding and customs clearance
  • Reverse logistics and returns management

Module 6: Supply Chain Optimization and Improvement

Discover how to optimize and improve supply chain performance, covering:

  • Supply chain optimization techniques
  • Supply chain improvement methodologies: Lean, Six Sigma, and Kaizen
  • Supply chain benchmarking and best practices
  • Supply chain analytics and performance metrics
  • Supply chain innovation and digitalization

Module 7: Global Supply Chain Management

Examine the complexities of global supply chain management, including:

  • Global supply chain management challenges and opportunities
  • Global sourcing and procurement strategies
  • International logistics and transportation management
  • Global supply chain risk management
  • Cultural and regulatory considerations in global supply chain management

Module 8: Supply Chain Sustainability and Social Responsibility

Investigate the importance of sustainability and social responsibility in supply chain management, covering:

  • Supply chain sustainability and social responsibility concepts
  • Sustainable supply chain practices
  • Social responsibility in supply chain management
  • Supply chain sustainability reporting and metrics
  • Stakeholder engagement and collaboration in supply chain sustainability


Course Benefits

Upon completing this course, participants will:

  • Gain a comprehensive understanding of operations and supply chain management essentials
  • Develop practical skills in demand planning, inventory management, and logistics management
  • Learn how to optimize and improve supply chain performance
  • Understand the importance of sustainability and social responsibility in supply chain management
  • Receive a Certificate issued by The Art of Service


Course Features

This course is designed to be:

  • Interactive and engaging
  • Comprehensive and up-to-date
  • Personalized to meet individual learning needs
  • Practical and applicable to real-world scenarios
  • Delivered by expert instructors
  • Flexible and accessible on mobile devices
  • Community-driven with opportunities for discussion and collaboration
  • Actionable with hands-on projects and bite-sized lessons
  • Providing lifetime access to course materials
  • Incorporating gamification and progress tracking
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