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Mastering Patch Management; A Step-by-Step Framework for Total Risk Coverage

Mastering Patch Management; A Step-by-Step Framework for Total Risk Coverage

$199.00
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Mastering Patch Management: A Step-by-Step Framework for Total Risk Coverage



Course Overview

This comprehensive course is designed to equip IT professionals with the knowledge and skills needed to develop and implement an effective patch management strategy that ensures total risk coverage. Participants will receive a certificate upon completion, issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical and real-world applications
  • High-quality content developed by expert instructors
  • Certificate upon completion
  • Flexible learning schedule
  • User-friendly and mobile-accessible platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons for easy learning
  • Lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Introduction to Patch Management

  • Definition and importance of patch management
  • Types of patches: security, functionality, and feature patches
  • Benefits of effective patch management
  • Challenges and risks associated with patch management

Module 2: Patch Management Framework

  • Developing a patch management policy
  • Establishing a patch management process
  • Defining roles and responsibilities
  • Implementing a patch management tool

Module 3: Patch Management Process

  • Patch discovery and prioritization
  • Patch testing and validation
  • Patch deployment and installation
  • Patch verification and monitoring

Module 4: Patch Management Tools and Technologies

  • Overview of patch management tools: Microsoft SCCM, WSUS, and third-party tools
  • Features and functionalities of patch management tools
  • Implementing and configuring patch management tools
  • Best practices for using patch management tools

Module 5: Patch Management Best Practices

  • Developing a patch management schedule
  • Prioritizing patches based on risk and impact
  • Testing and validating patches
  • Deploying patches in a phased manner
  • Monitoring and reporting patch compliance

Module 6: Patch Management Challenges and Solutions

  • Addressing patch management challenges: bandwidth, resources, and complexity
  • Solving patch management problems: failed patches, patch conflicts, and patch rollbacks
  • Implementing patch management solutions: automation, scripting, and outsourcing

Module 7: Patch Management Metrics and Reporting

  • Defining patch management metrics: patch compliance, patch coverage, and patch effectiveness
  • Creating patch management reports: dashboards, scorecards, and detailed reports
  • Using patch management metrics and reports to improve patch management

Module 8: Patch Management and Compliance

  • Understanding compliance requirements: HIPAA, PCI-DSS, and GDPR
  • Implementing patch management controls: access controls, audit logs, and incident response
  • Demonstrating patch management compliance: audits, assessments, and certifications

Module 9: Patch Management and Security

  • Understanding security risks: vulnerabilities, threats, and attacks
  • Implementing patch management security controls: firewalls, intrusion detection, and encryption
  • Demonstrating patch management security: penetration testing, vulnerability scanning, and incident response

Module 10: Patch Management and IT Service Management

  • Understanding IT service management frameworks: ITIL, COBIT, and ISO 20000
  • Implementing patch management processes: incident management, problem management, and change management
  • Demonstrating patch management value: service level agreements, operational level agreements, and continual service improvement


Certificate

Upon completion of the course, participants will receive a certificate issued by The Art of Service, demonstrating their mastery of patch management and total risk coverage.

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