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Mastering Pharmacy Technician Critical Skills; A Comprehensive Assessment and Toolkit

Mastering Pharmacy Technician Critical Skills; A Comprehensive Assessment and Toolkit

$199.00
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Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Mastering Pharmacy Technician Critical Skills: A Comprehensive Assessment and Toolkit



Course Overview

This comprehensive course is designed to equip pharmacy technicians with the critical skills necessary to excel in their roles. With a focus on interactive and engaging learning, participants will gain the knowledge and confidence to provide high-quality patient care and support. Upon completion of the course, participants will receive a certificate issued by The Art of Service.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical and real-world applications
  • High-quality content developed by expert instructors
  • Certification upon completion
  • Flexible learning schedule
  • User-friendly and mobile-accessible platform
  • Community-driven learning environment
  • Actionable insights and hands-on projects
  • Bite-sized lessons for easy learning
  • Lifetime access to course materials
  • Gamification and progress tracking features


Course Outline

Module 1: Pharmacy Technician Fundamentals

  • Introduction to pharmacy technician roles and responsibilities
  • Pharmacy law and regulations
  • Pharmacy operations and workflow
  • Communication and interpersonal skills
  • Patient confidentiality and HIPAA

Module 2: Pharmacology and Medications

  • Introduction to pharmacology and medication therapy
  • Medication classifications and uses
  • Dosage calculations and conversions
  • Medication administration and safety
  • Adverse reactions and side effects

Module 3: Pharmacy Inventory Management

  • Inventory management principles and practices
  • Medication ordering and receiving
  • Stocking and restocking procedures
  • Inventory control and monitoring
  • Disposal of hazardous waste and expired medications

Module 4: Pharmacy Billing and Insurance

  • Introduction to pharmacy billing and insurance
  • Insurance types and coverage
  • Claims processing and reimbursement
  • Patient assistance programs and discounts
  • Billing and coding procedures

Module 5: Pharmacy Technology and Automation

  • Introduction to pharmacy technology and automation
  • Automated dispensing systems and robotics
  • Barcode scanning and inventory tracking
  • Electronic health records and e-prescribing
  • Pharmacy management software and systems

Module 6: Patient Safety and Quality Improvement

  • Introduction to patient safety and quality improvement
  • Medication errors and adverse events
  • Root cause analysis and corrective action
  • Patient safety initiatives and protocols
  • Quality improvement strategies and metrics

Module 7: Communication and Interpersonal Skills

  • Effective communication techniques and strategies
  • Conflict resolution and negotiation
  • Teamwork and collaboration
  • Cultural competence and diversity
  • Patient education and counseling

Module 8: Pharmacy Law and Ethics

  • Pharmacy law and regulations review
  • Ethics and professionalism in pharmacy practice
  • Patient confidentiality and HIPAA review
  • Pharmacy compliance and risk management
  • Pharmacy policies and procedures development

Module 9: Pharmacy Operations and Management

  • Pharmacy operations and workflow review
  • Pharmacy management and leadership
  • Staffing and scheduling
  • Inventory management and control
  • Pharmacy finance and budgeting

Module 10: Certification and Career Development

  • Pharmacy technician certification review
  • Career development and advancement strategies
  • Continuing education and professional development
  • Networking and professional associations
  • Resume building and job search techniques


Certification

Upon completion of the course, participants will receive a certificate issued by The Art of Service. This certificate demonstrates the participant's mastery of pharmacy technician critical skills and knowledge.



Course Format

This course is delivered online, with interactive and engaging lessons, quizzes, and assessments. Participants can access the course materials at any time, from any device with an internet connection.



Course Duration

This course is self-paced, and participants can complete it at their own pace. The estimated completion time is 80 hours.



Target Audience

This course is designed for pharmacy technicians, pharmacy assistants, and pharmacy students who want to develop their critical skills and knowledge in pharmacy practice.

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