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Mastering Program Management; A Step-by-Step Guide to Success

Mastering Program Management; A Step-by-Step Guide to Success

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Mastering Program Management: A Step-by-Step Guide to Success



Course Overview

This comprehensive course is designed to equip program managers with the skills and knowledge needed to successfully manage programs and achieve organizational objectives. Through a combination of interactive lessons, hands-on projects, and real-world applications, participants will gain a deep understanding of program management principles, practices, and techniques.



Course Objectives

  • Understand the fundamentals of program management and its role in achieving organizational objectives
  • Develop a comprehensive program management plan that aligns with organizational strategy
  • Learn how to manage program stakeholders, resources, and risks
  • Understand how to monitor and control program performance
  • Develop effective communication and leadership skills
  • Learn how to manage program changes and issues
  • Understand how to close a program and document lessons learned


Course Outline

Module 1: Introduction to Program Management

  • Defining program management
  • Understanding the role of program management in achieving organizational objectives
  • Overview of program management frameworks and standards
  • Program management vs. project management
  • Key program management concepts and terminology

Module 2: Program Management Planning

  • Developing a comprehensive program management plan
  • Defining program scope, goals, and objectives
  • Establishing program governance and organizational structure
  • Developing a program schedule and budget
  • Identifying and assessing program risks

Module 3: Program Stakeholder Management

  • Identifying and analyzing program stakeholders
  • Developing a stakeholder engagement plan
  • Communicating with stakeholders
  • Managing stakeholder expectations and issues
  • Building and maintaining stakeholder relationships

Module 4: Program Resource Management

  • Planning and allocating program resources
  • Managing program team members and their roles
  • Developing a resource allocation plan
  • Managing program resource conflicts and issues
  • Optimizing program resource utilization

Module 5: Program Risk Management

  • Identifying and assessing program risks
  • Developing a risk management plan
  • Implementing risk mitigation strategies
  • Monitoring and reviewing risk status
  • Updating the risk management plan

Module 6: Program Monitoring and Control

  • Establishing a program monitoring and control system
  • Tracking program progress and performance
  • Identifying and addressing program deviations
  • Taking corrective action
  • Reviewing and updating the program management plan

Module 7: Program Communication and Leadership

  • Developing effective communication skills
  • Understanding program leadership roles and responsibilities
  • Building and maintaining program team relationships
  • Communicating with stakeholders and sponsors
  • Leading program teams and stakeholders

Module 8: Program Change and Issue Management

  • Managing program changes and issues
  • Assessing and prioritizing program changes
  • Developing and implementing change management plans
  • Communicating changes to stakeholders
  • Reviewing and updating the program management plan

Module 9: Program Closure and Evaluation

  • Planning and executing program closure
  • Documenting lessons learned
  • Evaluating program success and performance
  • Identifying areas for improvement
  • Developing a program closure report


Certificate of Completion

Upon completing this course, participants will receive a Certificate of Completion issued by The Art of Service.



Course Features

  • Interactive and engaging lessons
  • Comprehensive and up-to-date content
  • Expert instructors with real-world experience
  • Hands-on projects and activities
  • Bite-sized lessons for flexible learning
  • Lifetime access to course materials
  • Gamification and progress tracking
  • Community-driven discussion forums
  • Actionable insights and practical applications
  • Mobile-accessible and user-friendly platform


Course Format

This course is delivered online and consists of 9 modules, each with multiple lessons and activities. The course is self-paced, allowing participants to complete the modules at their own convenience.



Target Audience

This course is designed for program managers, project managers, and anyone interested in learning about program management principles and practices.



Prerequisites

There are no prerequisites for this course. Participants should have a basic understanding of project management concepts and terminology.

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