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Mastering Salesforce; Unlocking Its Full Potential for Business Success

Mastering Salesforce; Unlocking Its Full Potential for Business Success

$199.00
When you get access:
Course access is prepared after purchase and delivered via email
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Self-paced • Lifetime updates
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Toolkit Included:
Includes a practical, ready-to-use toolkit with implementation templates, worksheets, checklists, and decision-support materials so you can apply what you learn immediately - no additional setup required.
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Mastering Salesforce: Unlocking Its Full Potential for Business Success



Course Overview

This comprehensive course is designed to help you master Salesforce and unlock its full potential for business success. With a focus on interactive and engaging learning, you'll gain the skills and knowledge you need to succeed in today's fast-paced business environment.



Course Features

  • Interactive and engaging learning experience
  • Comprehensive and up-to-date content
  • Personalized learning approach
  • Practical and real-world applications
  • High-quality content and expert instructors
  • Certificate issued by The Art of Service upon completion
  • Flexible learning options and user-friendly interface
  • Mobile-accessible and community-driven
  • Actionable insights and hands-on projects
  • Bite-sized lessons and lifetime access
  • Gamification and progress tracking


Course Outline

Module 1: Introduction to Salesforce

  • What is Salesforce?
  • History and evolution of Salesforce
  • Key features and benefits of Salesforce
  • Understanding the Salesforce ecosystem

Module 2: Setting Up Your Salesforce Org

  • Creating a new Salesforce org
  • Configuring your org's settings
  • Understanding user roles and permissions
  • Setting up your org's security and access

Module 3: Managing Your Salesforce Data

  • Understanding Salesforce data models
  • Creating and managing custom objects
  • Importing and exporting data
  • Data validation and data normalization

Module 4: Building Custom Applications

  • Understanding Salesforce application architecture
  • Building custom applications using Apex
  • Creating custom user interfaces using Visualforce
  • Integrating with external systems using APIs

Module 5: Automating Business Processes

  • Understanding Salesforce workflow and approval processes
  • Creating custom workflows and approval processes
  • Using Process Builder to automate business processes
  • Integrating with external systems using APIs

Module 6: Reporting and Analytics

  • Understanding Salesforce reporting and analytics
  • Creating custom reports and dashboards
  • Using Einstein Analytics to gain insights
  • Integrating with external systems using APIs

Module 7: Marketing Automation

  • Understanding Salesforce marketing automation
  • Creating custom marketing campaigns
  • Using Pardot to automate marketing processes
  • Integrating with external systems using APIs

Module 8: Sales and Service Cloud

  • Understanding Salesforce Sales and Service Cloud
  • Creating custom sales and service processes
  • Using Sales and Service Cloud to manage customer interactions
  • Integrating with external systems using APIs

Module 9: Community Cloud

  • Understanding Salesforce Community Cloud
  • Creating custom communities
  • Using Community Cloud to engage with customers
  • Integrating with external systems using APIs

Module 10: Einstein and AI

  • Understanding Salesforce Einstein and AI
  • Using Einstein to gain insights and predict outcomes
  • Creating custom AI-powered applications
  • Integrating with external systems using APIs

Module 11: Integration and APIs

  • Understanding Salesforce integration and APIs
  • Using APIs to integrate with external systems
  • Creating custom integrations using Apex and APIs
  • Using MuleSoft to integrate with external systems

Module 12: Security and Governance

  • Understanding Salesforce security and governance
  • Configuring security settings and access controls
  • Using encryption and secure data storage
  • Complying with regulatory requirements

Module 13: Deployment and Testing

  • Understanding Salesforce deployment and testing
  • Using the Salesforce Deployment Framework
  • Creating custom test scripts and test data
  • Using automated testing tools

Module 14: Best Practices and Troubleshooting

  • Understanding Salesforce best practices
  • Troubleshooting common issues
  • Using debugging tools and logs
  • Optimizing performance and scalability


Certificate and Completion

Upon completion of this course, you will receive a certificate issued by The Art of Service. This certificate is a testament to your skills and knowledge in mastering Salesforce and unlocking its full potential for business success.

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