Mastering Salesforce.com Governance: A Step-by-Step Guide to Risk Management and Compliance
Course Overview This comprehensive course is designed to help you master Salesforce.com governance, risk management, and compliance. With a step-by-step approach, you'll learn how to implement effective governance frameworks, identify and mitigate risks, and ensure compliance with regulatory requirements.
Course Objectives - Understand the importance of governance, risk management, and compliance in Salesforce.com
- Implement a governance framework that aligns with your organization's goals and objectives
- Identify and mitigate risks associated with Salesforce.com
- Ensure compliance with regulatory requirements, such as GDPR, HIPAA, and PCI-DSS
- Develop a comprehensive risk management plan
- Monitor and report on governance, risk, and compliance metrics
Course Outline Module 1: Introduction to Salesforce.com Governance
- Overview of Salesforce.com governance
- Importance of governance in Salesforce.com
- Benefits of effective governance
- Challenges of implementing governance
Module 2: Governance Frameworks
- Overview of governance frameworks
- COBIT framework
- ISO 27001 framework
- NIST Cybersecurity Framework
- Customizing a governance framework for your organization
Module 3: Risk Management
- Overview of risk management
- Risk assessment and identification
- Risk mitigation and remediation
- Risk monitoring and reporting
- Developing a comprehensive risk management plan
Module 4: Compliance
- Overview of compliance
- Regulatory requirements, such as GDPR, HIPAA, and PCI-DSS
- Compliance frameworks and standards
- Conducting a compliance audit
- Developing a compliance plan
Module 5: Security and Access Controls
- Overview of security and access controls
- Authentication and authorization
- Data encryption and protection
- Access control models, such as role-based access control (RBAC)
- Implementing security and access controls in Salesforce.com
Module 6: Data Management
- Overview of data management
- Data classification and categorization
- Data retention and disposal
- Data backup and recovery
- Implementing data management policies in Salesforce.com
Module 7: Monitoring and Reporting
- Overview of monitoring and reporting
- Monitoring governance, risk, and compliance metrics
- Reporting on governance, risk, and compliance metrics
- Using Salesforce.com reporting tools
- Developing custom reports and dashboards
Module 8: Implementation and Maintenance
- Implementing a governance framework
- Developing a comprehensive risk management plan
- Ensuring compliance with regulatory requirements
- Maintaining governance, risk, and compliance efforts
- Continuously monitoring and improving governance, risk, and compliance
Course Features - Interactive and Engaging: The course includes interactive lessons, quizzes, and hands-on projects to keep you engaged and motivated.
- Comprehensive: The course covers all aspects of Salesforce.com governance, risk management, and compliance.
- Personalized: The course is designed to meet the needs of individual learners and organizations.
- Up-to-date: The course is regularly updated to reflect the latest Salesforce.com features and best practices.
- Practical: The course includes real-world examples and case studies to illustrate key concepts.
- Expert Instructors: The course is taught by experienced instructors with expertise in Salesforce.com governance, risk management, and compliance.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible Learning: The course is available online and can be accessed from anywhere, at any time.
- User-friendly: The course is designed to be easy to navigate and use.
- Mobile-accessible: The course can be accessed on mobile devices.
- Community-driven: The course includes a community forum where learners can connect with each other and ask questions.
- Actionable Insights: The course provides actionable insights and practical advice that can be applied immediately.
- Hands-on Projects: The course includes hands-on projects to help learners apply key concepts.
- Bite-sized Lessons: The course is divided into bite-sized lessons that can be completed in a short amount of time.
- Lifetime Access: Learners have lifetime access to the course materials.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress Tracking: The course includes progress tracking features to help learners stay on track.
Course Format The course is delivered online and includes a combination of video lessons, interactive quizzes, hands-on projects, and downloadable resources.
Course Duration The course is self-paced and can be completed in approximately 40 hours.
Course Prerequisites There are no prerequisites for this course, but a basic understanding of Salesforce.com is recommended.
Target Audience This course is designed for anyone responsible for implementing and maintaining Salesforce.com governance, risk management, and compliance, including: - Salesforce.com administrators
- IT professionals
- Risk management professionals
- Compliance professionals
- Audit professionals
- Security professionals
- Data management professionals
,
- Understand the importance of governance, risk management, and compliance in Salesforce.com
- Implement a governance framework that aligns with your organization's goals and objectives
- Identify and mitigate risks associated with Salesforce.com
- Ensure compliance with regulatory requirements, such as GDPR, HIPAA, and PCI-DSS
- Develop a comprehensive risk management plan
- Monitor and report on governance, risk, and compliance metrics
Course Outline Module 1: Introduction to Salesforce.com Governance
- Overview of Salesforce.com governance
- Importance of governance in Salesforce.com
- Benefits of effective governance
- Challenges of implementing governance
Module 2: Governance Frameworks
- Overview of governance frameworks
- COBIT framework
- ISO 27001 framework
- NIST Cybersecurity Framework
- Customizing a governance framework for your organization
Module 3: Risk Management
- Overview of risk management
- Risk assessment and identification
- Risk mitigation and remediation
- Risk monitoring and reporting
- Developing a comprehensive risk management plan
Module 4: Compliance
- Overview of compliance
- Regulatory requirements, such as GDPR, HIPAA, and PCI-DSS
- Compliance frameworks and standards
- Conducting a compliance audit
- Developing a compliance plan
Module 5: Security and Access Controls
- Overview of security and access controls
- Authentication and authorization
- Data encryption and protection
- Access control models, such as role-based access control (RBAC)
- Implementing security and access controls in Salesforce.com
Module 6: Data Management
- Overview of data management
- Data classification and categorization
- Data retention and disposal
- Data backup and recovery
- Implementing data management policies in Salesforce.com
Module 7: Monitoring and Reporting
- Overview of monitoring and reporting
- Monitoring governance, risk, and compliance metrics
- Reporting on governance, risk, and compliance metrics
- Using Salesforce.com reporting tools
- Developing custom reports and dashboards
Module 8: Implementation and Maintenance
- Implementing a governance framework
- Developing a comprehensive risk management plan
- Ensuring compliance with regulatory requirements
- Maintaining governance, risk, and compliance efforts
- Continuously monitoring and improving governance, risk, and compliance
Course Features - Interactive and Engaging: The course includes interactive lessons, quizzes, and hands-on projects to keep you engaged and motivated.
- Comprehensive: The course covers all aspects of Salesforce.com governance, risk management, and compliance.
- Personalized: The course is designed to meet the needs of individual learners and organizations.
- Up-to-date: The course is regularly updated to reflect the latest Salesforce.com features and best practices.
- Practical: The course includes real-world examples and case studies to illustrate key concepts.
- Expert Instructors: The course is taught by experienced instructors with expertise in Salesforce.com governance, risk management, and compliance.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible Learning: The course is available online and can be accessed from anywhere, at any time.
- User-friendly: The course is designed to be easy to navigate and use.
- Mobile-accessible: The course can be accessed on mobile devices.
- Community-driven: The course includes a community forum where learners can connect with each other and ask questions.
- Actionable Insights: The course provides actionable insights and practical advice that can be applied immediately.
- Hands-on Projects: The course includes hands-on projects to help learners apply key concepts.
- Bite-sized Lessons: The course is divided into bite-sized lessons that can be completed in a short amount of time.
- Lifetime Access: Learners have lifetime access to the course materials.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress Tracking: The course includes progress tracking features to help learners stay on track.
Course Format The course is delivered online and includes a combination of video lessons, interactive quizzes, hands-on projects, and downloadable resources.
Course Duration The course is self-paced and can be completed in approximately 40 hours.
Course Prerequisites There are no prerequisites for this course, but a basic understanding of Salesforce.com is recommended.
Target Audience This course is designed for anyone responsible for implementing and maintaining Salesforce.com governance, risk management, and compliance, including: - Salesforce.com administrators
- IT professionals
- Risk management professionals
- Compliance professionals
- Audit professionals
- Security professionals
- Data management professionals
,
- Interactive and Engaging: The course includes interactive lessons, quizzes, and hands-on projects to keep you engaged and motivated.
- Comprehensive: The course covers all aspects of Salesforce.com governance, risk management, and compliance.
- Personalized: The course is designed to meet the needs of individual learners and organizations.
- Up-to-date: The course is regularly updated to reflect the latest Salesforce.com features and best practices.
- Practical: The course includes real-world examples and case studies to illustrate key concepts.
- Expert Instructors: The course is taught by experienced instructors with expertise in Salesforce.com governance, risk management, and compliance.
- Certification: Participants receive a certificate upon completion of the course, issued by The Art of Service.
- Flexible Learning: The course is available online and can be accessed from anywhere, at any time.
- User-friendly: The course is designed to be easy to navigate and use.
- Mobile-accessible: The course can be accessed on mobile devices.
- Community-driven: The course includes a community forum where learners can connect with each other and ask questions.
- Actionable Insights: The course provides actionable insights and practical advice that can be applied immediately.
- Hands-on Projects: The course includes hands-on projects to help learners apply key concepts.
- Bite-sized Lessons: The course is divided into bite-sized lessons that can be completed in a short amount of time.
- Lifetime Access: Learners have lifetime access to the course materials.
- Gamification: The course includes gamification elements, such as badges and points, to make learning fun and engaging.
- Progress Tracking: The course includes progress tracking features to help learners stay on track.
Course Format The course is delivered online and includes a combination of video lessons, interactive quizzes, hands-on projects, and downloadable resources.
Course Duration The course is self-paced and can be completed in approximately 40 hours.
Course Prerequisites There are no prerequisites for this course, but a basic understanding of Salesforce.com is recommended.
Target Audience This course is designed for anyone responsible for implementing and maintaining Salesforce.com governance, risk management, and compliance, including: - Salesforce.com administrators
- IT professionals
- Risk management professionals
- Compliance professionals
- Audit professionals
- Security professionals
- Data management professionals
,
Course Prerequisites There are no prerequisites for this course, but a basic understanding of Salesforce.com is recommended.
Target Audience This course is designed for anyone responsible for implementing and maintaining Salesforce.com governance, risk management, and compliance, including: - Salesforce.com administrators
- IT professionals
- Risk management professionals
- Compliance professionals
- Audit professionals
- Security professionals
- Data management professionals
,
- Salesforce.com administrators
- IT professionals
- Risk management professionals
- Compliance professionals
- Audit professionals
- Security professionals
- Data management professionals