Mastering Scrumban The Complete Guide to Hybrid Agility
You're over capacity. Under pressure. And you're being asked to deliver faster, more predictably, with fewer resources. Every stand-up feels like damage control. Every sprint ends in compromise. You're already using Scrum or Kanban, but something’s missing - the flexibility to respond, the structure to scale, and the clarity to lead with confidence. The truth? Neither Scrum nor Kanban alone holds the full answer. But together, they create something far more powerful: Scrumban, the high-performance hybrid that elite teams use to ship faster, adapt quicker, and reduce waste - without overhauling your entire process. Mastering Scrumban The Complete Guide to Hybrid Agility isn't a theory lecture. It’s a battle-tested system to go from reactive chaos to controlled momentum in 30 days - with a fully implemented, board-optimized Scrumban workflow you can present to leadership, prove results, and scale across teams. One senior engineering manager at a Fortune 500 tech services firm used this exact framework to reduce cycle time by 42% in just six weeks. Her team now delivers 30% more features per quarter while maintaining zero critical bugs - a result that earned her promotion and ownership of a new Agile transformation initiative. This isn’t about mastering another methodology. It’s about creating career-defining momentum. It’s about being the person who actually fixes delivery bottlenecks - not just documents them. Here’s how this course is structured to help you get there.Course Format & Delivery Details Fully Self-Paced with Immediate Online Access
Begin the moment you enroll. This course is designed for working professionals balancing real projects and deadlines. There are no fixed dates, sync calls, or weekly wait times. Everything is on-demand, allowing you to progress at your own speed, on your own schedule. - Typical completion time: 25–30 hours over 4–6 weeks
- First results typically seen in under 10 days (e.g. optimized backlog, visualized WIP, reduced blockers)
- Most learners implement their first Scrumban board within 72 hours of starting
Lifetime Access, Zero Future Costs
Once you enroll, you own it - forever. All future updates, refinements, and new modules are included at no extra charge. As Scrumban practices evolve, so does your access. This is not a subscription. It’s a permanent resource in your professional toolkit. Global, Mobile-Friendly, Always Available
Access your materials 24/7 from any device - desktop, tablet, or phone. Whether you’re commuting, working remotely, or reviewing during downtime, your learning goes where you go. The interface is lightweight, fast-loading, and fully responsive. Direct Instructor Support & Guided Implementation
You're not on your own. This course includes structured, expert-reviewed implementation support. You’ll receive guidance on your workflow designs, board configurations, and retrospectives through a guided feedback pathway. Questions are addressed with precision within the course framework, ensuring real-world alignment. Certificate of Completion Issued by The Art of Service
Upon finishing, you’ll earn a globally recognized Certificate of Completion issued by The Art of Service - a name trusted by professionals in over 190 countries. This certification validates your mastery of hybrid Agile systems and signals strategic execution skills to employers, clients, and leadership. - Includes verifiable digital credentials
- Optimised for LinkedIn profile display
- Used by professionals to support promotions, consulting bids, and internal Agile roles
Straightforward Pricing - No Hidden Fees
What you see is what you pay. No surprise charges. No recurring billing. No upsells. One-time access with all features included. We accept: - Visa
- Mastercard
- PayPal
100% Risk-Free with Guaranteed Outcomes
We’re so confident in the value of this course that we offer a complete satisfaction guarantee. If you complete the core workflow exercises and don’t see a measurable improvement in team throughput, predictability, or flow efficiency, you can request a full refund - no questions asked. Secure Enrollment & Seamless Onboarding
After enrollment, you’ll receive a confirmation email. Your access details will be sent separately once your course materials are prepared and verified. This ensures a clean, structured learning environment from day one. This Works Even If…
You’ve tried Agile before and failed. Your team resists change. Your leadership doesn’t understand process improvements. You’re not an official “Agile lead” - just someone who wants to make things better. This system works even if you have zero authority. Even if your tools are basic. Even if your team is remote, hybrid, or distributed Project managers, team leads, Scrum Masters, product owners, and engineers in regulated, complex, or high-pressure environments - they’ve all used this system to drive change from the middle. The structure removes ambiguity. The templates remove friction. The results speak for themselves.
Module 1: Foundations of Hybrid Agility - Understanding the evolution from Scrum and Kanban to hybrid systems
- Defining Scrumban: Core principles and differentiating factors
- When to choose Scrumban over pure Scrum or Kanban
- Myths and misconceptions about hybrid frameworks
- The role of continuous improvement in hybrid models
- Psychological safety and team readiness for process change
- Mapping current workflows to identify integration opportunities
- Key performance indicators for hybrid environments
- Aligning Scrumban with organisational culture and constraints
- Common failure points in hybrid adoption and how to avoid them
Module 2: Scrumban Core Mechanics - Defining the Scrumban board structure and swimlanes
- Setting and managing Work in Progress (WIP) limits
- Backlog prioritisation using weighted scoring models
- Triggering pull-based work: from commitment to execution
- Designing visual policies for team clarity
- Integrating cadences: sprints, stand-ups, and flow-based triggers
- Timeboxing versus flow: blending structure with adaptability
- Task decomposition and sizing in hybrid environments
- Handling dependencies across multiple Scrumban teams
- Standardising definitions of done and ready
Module 3: Workflow Visualisation & Management - Designing a custom Scrumban board from scratch
- Choosing between digital and physical boards
- Colour coding, icons, and visual indicators for blockers
- Mapping the full delivery lifecycle from request to release
- Incorporating support and maintenance workflows
- Handling technical debt and unplanned work
- Using queues and buffer zones effectively
- Setting escalation paths and SLAs on the board
- Integrating non-functional requirements into flow tracking
- Board hygiene: rules for updating, archiving, and cleaning
Module 4: Metrics That Matter - Lead time vs cycle time: practical differences and uses
- Calculating throughput and forecasting delivery capacity
- Using control charts to stabilise workflow
- Interpreting cumulative flow diagrams for bottlenecks
- Setting statistical baselines for team performance
- Forecasting with confidence using Monte Carlo simulations
- Tracking escape defects and post-release incidents
- Service level expectations and probabilistic forecasting
- Measuring team responsiveness to urgent requests
- Reporting metrics to leadership without oversimplification
Module 5: Adaptive Planning & Prioritisation - Rolling wave planning in a hybrid environment
- Backlog refinement with Kanban-style demand management
- Weighted Shortest Job First (WSJF) applied in practice
- Relative estimation using bucket sizing and T-shirt scales
- Planning horizons: daily, weekly, quarterly alignment
- Managing scope creep with clear work entry policies
- Aligning backlog priorities with business outcomes
- Stakeholder negotiation using data-driven prioritisation
- Handling regulatory and compliance-driven work
- Demand shaping: influencing requesters to improve flow
Module 6: Implementing Scrumban in Practice - Conducting a pilot Scrumban rollout with one team
- Selecting the right tools: Jira, Trello, Azure DevOps, done.right
- Configuring automation rules for board efficiency
- Onboarding team members with minimal disruption
- Creating onboarding checklists and role-specific guides
- Running the first Scrumban board review meeting
- Introducing WIP limits without triggering resistance
- Handling legacy tickets and existing technical debt
- Documenting process changes for knowledge retention
- Gathering early feedback and making micro-adjustments
Module 7: Facilitating Key Ceremonies - Tailoring daily stand-ups for hybrid workflows
- Conducting flow-based retrospectives
- Running replenishment meetings to prioritise incoming work
- Sprint reviews with stakeholders in a flow context
- Managing product reviews without fixed sprints
- Timeboxing ceremonies without sacrificing flow
- Facilitation techniques for distributed teams
- Using feedback loops to refine policies
- Facilitating escalation resolution meetings
- Measuring ceremony effectiveness and reducing waste
Module 8: Scaling Scrumban Across Teams - Defining a common visual language across multiple teams
- Coordinating dependencies using Scrum of Scrums or Kanban syncs
- Aligning priorities across business units and functions
- Designing inter-team escalation pathways
- Standardising metrics without imposing rigidity
- Managing shared resources and cross-functional bottlenecks
- Integrating Scrumban with SAFe, LeSS, or other frameworks
- Running network-level retrospectives
- Creating a Centre of Excellence for hybrid practices
- Developing internal champions and change agents
Module 9: Change Management & Adoption Strategy - Overcoming resistance to process change
- Communicating benefits in language leadership understands
- Using small wins to build momentum
- Gamifying adoption to increase engagement
- Running process improvement workshops
- Addressing fear of transparency and performance scrutiny
- Creating a feedback loop for continuous refinement
- Using peer influence to spread adoption
- Building organisational memory for process knowledge
- Measuring adoption maturity with a hybrid agility index
Module 10: Advanced Scrumban Techniques - Integrating risk-based workflows into the board
- Using classes of service for prioritisation and SLAs
- Forecasting with probabilistic models and confidence intervals
- Applying Systems Thinking to workflow design
- Optimising for value delivery, not velocity
- Managing multi-track workflows (features, bugs, incidents)
- Integrating security and compliance gates into flow
- Using pause flags and yellow states for risk management
- Designing feedback mechanisms into each workflow stage
- Preventing overloading through intake capacity checks
Module 11: Tooling & Integration Ecosystems - Selecting tools based on team size and complexity
- Configuring Jira for Scrumban: workflows, filters, dashboards
- Setting up automated WIP alerts and triggers
- Syncing Kanban boards with CI/CD pipelines
- Integrating with Confluence or Notion for documentation
- Migrating from Scrum or Kanban to Scrumban without downtime
- Using Power BI or Tableau for advanced reporting
- API integrations for real-time data visibility
- Customising board views for mobile and tablet access
- Ensuring audit trails and compliance logging
Module 12: Scrumban for Different Roles - Scrumban for Product Owners: backlog health and demand shaping
- Scrumban for Scrum Masters: coaching and facilitation
- Scrumban for Team Leads: daily oversight and flow optimisation
- Scrumban for Developers: managing personal WIP and context switching
- Scrumban for QA Engineers: integrating testing into flow
- Scrumban for Managers: oversight without micromanagement
- Scrumban for DevOps: aligning deployments with flow
- Scrumban for Support Teams: managing tickets and SLAs
- Scrumban for Remote and Hybrid Workers
- Scrumban for Contractors and Consultants
Module 13: Real-World Implementation Projects - Project 1: Redesigning an existing Scrum team’s workflow
- Project 2: Converting a Kanban team to hybrid Scrumban
- Project 3: Implementing Scrumban in a maintenance-heavy environment
- Project 4: Optimising a cross-functional delivery pipeline
- Project 5: Building a board for incident and change management
- Project 6: Forecasting delivery for a major stakeholder request
- Project 7: Reducing lead time in a regulated software team
- Project 8: Handling unplanned work without disrupting flow
- Project 9: Aligning multiple vendor teams on one workflow
- Project 10: Presenting Scrumban results to senior leadership
Module 14: Certification & Next Steps - Completing the final assessment: hybrid workflow design
- Submitting your implementation case study for review
- Receiving your Certificate of Completion from The Art of Service
- Adding your credential to LinkedIn and professional profiles
- Accessing the alumni community for ongoing support
- Joining exclusive forums and case study libraries
- Preparing for advanced Agile certifications (PMI-ACP, SAFe, etc.)
- Developing a personal roadmap for continued mastery
- Using Scrumban as a foundation for organisational influence
- Becoming a recognised hybrid agility practitioner in your field
- Understanding the evolution from Scrum and Kanban to hybrid systems
- Defining Scrumban: Core principles and differentiating factors
- When to choose Scrumban over pure Scrum or Kanban
- Myths and misconceptions about hybrid frameworks
- The role of continuous improvement in hybrid models
- Psychological safety and team readiness for process change
- Mapping current workflows to identify integration opportunities
- Key performance indicators for hybrid environments
- Aligning Scrumban with organisational culture and constraints
- Common failure points in hybrid adoption and how to avoid them
Module 2: Scrumban Core Mechanics - Defining the Scrumban board structure and swimlanes
- Setting and managing Work in Progress (WIP) limits
- Backlog prioritisation using weighted scoring models
- Triggering pull-based work: from commitment to execution
- Designing visual policies for team clarity
- Integrating cadences: sprints, stand-ups, and flow-based triggers
- Timeboxing versus flow: blending structure with adaptability
- Task decomposition and sizing in hybrid environments
- Handling dependencies across multiple Scrumban teams
- Standardising definitions of done and ready
Module 3: Workflow Visualisation & Management - Designing a custom Scrumban board from scratch
- Choosing between digital and physical boards
- Colour coding, icons, and visual indicators for blockers
- Mapping the full delivery lifecycle from request to release
- Incorporating support and maintenance workflows
- Handling technical debt and unplanned work
- Using queues and buffer zones effectively
- Setting escalation paths and SLAs on the board
- Integrating non-functional requirements into flow tracking
- Board hygiene: rules for updating, archiving, and cleaning
Module 4: Metrics That Matter - Lead time vs cycle time: practical differences and uses
- Calculating throughput and forecasting delivery capacity
- Using control charts to stabilise workflow
- Interpreting cumulative flow diagrams for bottlenecks
- Setting statistical baselines for team performance
- Forecasting with confidence using Monte Carlo simulations
- Tracking escape defects and post-release incidents
- Service level expectations and probabilistic forecasting
- Measuring team responsiveness to urgent requests
- Reporting metrics to leadership without oversimplification
Module 5: Adaptive Planning & Prioritisation - Rolling wave planning in a hybrid environment
- Backlog refinement with Kanban-style demand management
- Weighted Shortest Job First (WSJF) applied in practice
- Relative estimation using bucket sizing and T-shirt scales
- Planning horizons: daily, weekly, quarterly alignment
- Managing scope creep with clear work entry policies
- Aligning backlog priorities with business outcomes
- Stakeholder negotiation using data-driven prioritisation
- Handling regulatory and compliance-driven work
- Demand shaping: influencing requesters to improve flow
Module 6: Implementing Scrumban in Practice - Conducting a pilot Scrumban rollout with one team
- Selecting the right tools: Jira, Trello, Azure DevOps, done.right
- Configuring automation rules for board efficiency
- Onboarding team members with minimal disruption
- Creating onboarding checklists and role-specific guides
- Running the first Scrumban board review meeting
- Introducing WIP limits without triggering resistance
- Handling legacy tickets and existing technical debt
- Documenting process changes for knowledge retention
- Gathering early feedback and making micro-adjustments
Module 7: Facilitating Key Ceremonies - Tailoring daily stand-ups for hybrid workflows
- Conducting flow-based retrospectives
- Running replenishment meetings to prioritise incoming work
- Sprint reviews with stakeholders in a flow context
- Managing product reviews without fixed sprints
- Timeboxing ceremonies without sacrificing flow
- Facilitation techniques for distributed teams
- Using feedback loops to refine policies
- Facilitating escalation resolution meetings
- Measuring ceremony effectiveness and reducing waste
Module 8: Scaling Scrumban Across Teams - Defining a common visual language across multiple teams
- Coordinating dependencies using Scrum of Scrums or Kanban syncs
- Aligning priorities across business units and functions
- Designing inter-team escalation pathways
- Standardising metrics without imposing rigidity
- Managing shared resources and cross-functional bottlenecks
- Integrating Scrumban with SAFe, LeSS, or other frameworks
- Running network-level retrospectives
- Creating a Centre of Excellence for hybrid practices
- Developing internal champions and change agents
Module 9: Change Management & Adoption Strategy - Overcoming resistance to process change
- Communicating benefits in language leadership understands
- Using small wins to build momentum
- Gamifying adoption to increase engagement
- Running process improvement workshops
- Addressing fear of transparency and performance scrutiny
- Creating a feedback loop for continuous refinement
- Using peer influence to spread adoption
- Building organisational memory for process knowledge
- Measuring adoption maturity with a hybrid agility index
Module 10: Advanced Scrumban Techniques - Integrating risk-based workflows into the board
- Using classes of service for prioritisation and SLAs
- Forecasting with probabilistic models and confidence intervals
- Applying Systems Thinking to workflow design
- Optimising for value delivery, not velocity
- Managing multi-track workflows (features, bugs, incidents)
- Integrating security and compliance gates into flow
- Using pause flags and yellow states for risk management
- Designing feedback mechanisms into each workflow stage
- Preventing overloading through intake capacity checks
Module 11: Tooling & Integration Ecosystems - Selecting tools based on team size and complexity
- Configuring Jira for Scrumban: workflows, filters, dashboards
- Setting up automated WIP alerts and triggers
- Syncing Kanban boards with CI/CD pipelines
- Integrating with Confluence or Notion for documentation
- Migrating from Scrum or Kanban to Scrumban without downtime
- Using Power BI or Tableau for advanced reporting
- API integrations for real-time data visibility
- Customising board views for mobile and tablet access
- Ensuring audit trails and compliance logging
Module 12: Scrumban for Different Roles - Scrumban for Product Owners: backlog health and demand shaping
- Scrumban for Scrum Masters: coaching and facilitation
- Scrumban for Team Leads: daily oversight and flow optimisation
- Scrumban for Developers: managing personal WIP and context switching
- Scrumban for QA Engineers: integrating testing into flow
- Scrumban for Managers: oversight without micromanagement
- Scrumban for DevOps: aligning deployments with flow
- Scrumban for Support Teams: managing tickets and SLAs
- Scrumban for Remote and Hybrid Workers
- Scrumban for Contractors and Consultants
Module 13: Real-World Implementation Projects - Project 1: Redesigning an existing Scrum team’s workflow
- Project 2: Converting a Kanban team to hybrid Scrumban
- Project 3: Implementing Scrumban in a maintenance-heavy environment
- Project 4: Optimising a cross-functional delivery pipeline
- Project 5: Building a board for incident and change management
- Project 6: Forecasting delivery for a major stakeholder request
- Project 7: Reducing lead time in a regulated software team
- Project 8: Handling unplanned work without disrupting flow
- Project 9: Aligning multiple vendor teams on one workflow
- Project 10: Presenting Scrumban results to senior leadership
Module 14: Certification & Next Steps - Completing the final assessment: hybrid workflow design
- Submitting your implementation case study for review
- Receiving your Certificate of Completion from The Art of Service
- Adding your credential to LinkedIn and professional profiles
- Accessing the alumni community for ongoing support
- Joining exclusive forums and case study libraries
- Preparing for advanced Agile certifications (PMI-ACP, SAFe, etc.)
- Developing a personal roadmap for continued mastery
- Using Scrumban as a foundation for organisational influence
- Becoming a recognised hybrid agility practitioner in your field
- Designing a custom Scrumban board from scratch
- Choosing between digital and physical boards
- Colour coding, icons, and visual indicators for blockers
- Mapping the full delivery lifecycle from request to release
- Incorporating support and maintenance workflows
- Handling technical debt and unplanned work
- Using queues and buffer zones effectively
- Setting escalation paths and SLAs on the board
- Integrating non-functional requirements into flow tracking
- Board hygiene: rules for updating, archiving, and cleaning
Module 4: Metrics That Matter - Lead time vs cycle time: practical differences and uses
- Calculating throughput and forecasting delivery capacity
- Using control charts to stabilise workflow
- Interpreting cumulative flow diagrams for bottlenecks
- Setting statistical baselines for team performance
- Forecasting with confidence using Monte Carlo simulations
- Tracking escape defects and post-release incidents
- Service level expectations and probabilistic forecasting
- Measuring team responsiveness to urgent requests
- Reporting metrics to leadership without oversimplification
Module 5: Adaptive Planning & Prioritisation - Rolling wave planning in a hybrid environment
- Backlog refinement with Kanban-style demand management
- Weighted Shortest Job First (WSJF) applied in practice
- Relative estimation using bucket sizing and T-shirt scales
- Planning horizons: daily, weekly, quarterly alignment
- Managing scope creep with clear work entry policies
- Aligning backlog priorities with business outcomes
- Stakeholder negotiation using data-driven prioritisation
- Handling regulatory and compliance-driven work
- Demand shaping: influencing requesters to improve flow
Module 6: Implementing Scrumban in Practice - Conducting a pilot Scrumban rollout with one team
- Selecting the right tools: Jira, Trello, Azure DevOps, done.right
- Configuring automation rules for board efficiency
- Onboarding team members with minimal disruption
- Creating onboarding checklists and role-specific guides
- Running the first Scrumban board review meeting
- Introducing WIP limits without triggering resistance
- Handling legacy tickets and existing technical debt
- Documenting process changes for knowledge retention
- Gathering early feedback and making micro-adjustments
Module 7: Facilitating Key Ceremonies - Tailoring daily stand-ups for hybrid workflows
- Conducting flow-based retrospectives
- Running replenishment meetings to prioritise incoming work
- Sprint reviews with stakeholders in a flow context
- Managing product reviews without fixed sprints
- Timeboxing ceremonies without sacrificing flow
- Facilitation techniques for distributed teams
- Using feedback loops to refine policies
- Facilitating escalation resolution meetings
- Measuring ceremony effectiveness and reducing waste
Module 8: Scaling Scrumban Across Teams - Defining a common visual language across multiple teams
- Coordinating dependencies using Scrum of Scrums or Kanban syncs
- Aligning priorities across business units and functions
- Designing inter-team escalation pathways
- Standardising metrics without imposing rigidity
- Managing shared resources and cross-functional bottlenecks
- Integrating Scrumban with SAFe, LeSS, or other frameworks
- Running network-level retrospectives
- Creating a Centre of Excellence for hybrid practices
- Developing internal champions and change agents
Module 9: Change Management & Adoption Strategy - Overcoming resistance to process change
- Communicating benefits in language leadership understands
- Using small wins to build momentum
- Gamifying adoption to increase engagement
- Running process improvement workshops
- Addressing fear of transparency and performance scrutiny
- Creating a feedback loop for continuous refinement
- Using peer influence to spread adoption
- Building organisational memory for process knowledge
- Measuring adoption maturity with a hybrid agility index
Module 10: Advanced Scrumban Techniques - Integrating risk-based workflows into the board
- Using classes of service for prioritisation and SLAs
- Forecasting with probabilistic models and confidence intervals
- Applying Systems Thinking to workflow design
- Optimising for value delivery, not velocity
- Managing multi-track workflows (features, bugs, incidents)
- Integrating security and compliance gates into flow
- Using pause flags and yellow states for risk management
- Designing feedback mechanisms into each workflow stage
- Preventing overloading through intake capacity checks
Module 11: Tooling & Integration Ecosystems - Selecting tools based on team size and complexity
- Configuring Jira for Scrumban: workflows, filters, dashboards
- Setting up automated WIP alerts and triggers
- Syncing Kanban boards with CI/CD pipelines
- Integrating with Confluence or Notion for documentation
- Migrating from Scrum or Kanban to Scrumban without downtime
- Using Power BI or Tableau for advanced reporting
- API integrations for real-time data visibility
- Customising board views for mobile and tablet access
- Ensuring audit trails and compliance logging
Module 12: Scrumban for Different Roles - Scrumban for Product Owners: backlog health and demand shaping
- Scrumban for Scrum Masters: coaching and facilitation
- Scrumban for Team Leads: daily oversight and flow optimisation
- Scrumban for Developers: managing personal WIP and context switching
- Scrumban for QA Engineers: integrating testing into flow
- Scrumban for Managers: oversight without micromanagement
- Scrumban for DevOps: aligning deployments with flow
- Scrumban for Support Teams: managing tickets and SLAs
- Scrumban for Remote and Hybrid Workers
- Scrumban for Contractors and Consultants
Module 13: Real-World Implementation Projects - Project 1: Redesigning an existing Scrum team’s workflow
- Project 2: Converting a Kanban team to hybrid Scrumban
- Project 3: Implementing Scrumban in a maintenance-heavy environment
- Project 4: Optimising a cross-functional delivery pipeline
- Project 5: Building a board for incident and change management
- Project 6: Forecasting delivery for a major stakeholder request
- Project 7: Reducing lead time in a regulated software team
- Project 8: Handling unplanned work without disrupting flow
- Project 9: Aligning multiple vendor teams on one workflow
- Project 10: Presenting Scrumban results to senior leadership
Module 14: Certification & Next Steps - Completing the final assessment: hybrid workflow design
- Submitting your implementation case study for review
- Receiving your Certificate of Completion from The Art of Service
- Adding your credential to LinkedIn and professional profiles
- Accessing the alumni community for ongoing support
- Joining exclusive forums and case study libraries
- Preparing for advanced Agile certifications (PMI-ACP, SAFe, etc.)
- Developing a personal roadmap for continued mastery
- Using Scrumban as a foundation for organisational influence
- Becoming a recognised hybrid agility practitioner in your field
- Rolling wave planning in a hybrid environment
- Backlog refinement with Kanban-style demand management
- Weighted Shortest Job First (WSJF) applied in practice
- Relative estimation using bucket sizing and T-shirt scales
- Planning horizons: daily, weekly, quarterly alignment
- Managing scope creep with clear work entry policies
- Aligning backlog priorities with business outcomes
- Stakeholder negotiation using data-driven prioritisation
- Handling regulatory and compliance-driven work
- Demand shaping: influencing requesters to improve flow
Module 6: Implementing Scrumban in Practice - Conducting a pilot Scrumban rollout with one team
- Selecting the right tools: Jira, Trello, Azure DevOps, done.right
- Configuring automation rules for board efficiency
- Onboarding team members with minimal disruption
- Creating onboarding checklists and role-specific guides
- Running the first Scrumban board review meeting
- Introducing WIP limits without triggering resistance
- Handling legacy tickets and existing technical debt
- Documenting process changes for knowledge retention
- Gathering early feedback and making micro-adjustments
Module 7: Facilitating Key Ceremonies - Tailoring daily stand-ups for hybrid workflows
- Conducting flow-based retrospectives
- Running replenishment meetings to prioritise incoming work
- Sprint reviews with stakeholders in a flow context
- Managing product reviews without fixed sprints
- Timeboxing ceremonies without sacrificing flow
- Facilitation techniques for distributed teams
- Using feedback loops to refine policies
- Facilitating escalation resolution meetings
- Measuring ceremony effectiveness and reducing waste
Module 8: Scaling Scrumban Across Teams - Defining a common visual language across multiple teams
- Coordinating dependencies using Scrum of Scrums or Kanban syncs
- Aligning priorities across business units and functions
- Designing inter-team escalation pathways
- Standardising metrics without imposing rigidity
- Managing shared resources and cross-functional bottlenecks
- Integrating Scrumban with SAFe, LeSS, or other frameworks
- Running network-level retrospectives
- Creating a Centre of Excellence for hybrid practices
- Developing internal champions and change agents
Module 9: Change Management & Adoption Strategy - Overcoming resistance to process change
- Communicating benefits in language leadership understands
- Using small wins to build momentum
- Gamifying adoption to increase engagement
- Running process improvement workshops
- Addressing fear of transparency and performance scrutiny
- Creating a feedback loop for continuous refinement
- Using peer influence to spread adoption
- Building organisational memory for process knowledge
- Measuring adoption maturity with a hybrid agility index
Module 10: Advanced Scrumban Techniques - Integrating risk-based workflows into the board
- Using classes of service for prioritisation and SLAs
- Forecasting with probabilistic models and confidence intervals
- Applying Systems Thinking to workflow design
- Optimising for value delivery, not velocity
- Managing multi-track workflows (features, bugs, incidents)
- Integrating security and compliance gates into flow
- Using pause flags and yellow states for risk management
- Designing feedback mechanisms into each workflow stage
- Preventing overloading through intake capacity checks
Module 11: Tooling & Integration Ecosystems - Selecting tools based on team size and complexity
- Configuring Jira for Scrumban: workflows, filters, dashboards
- Setting up automated WIP alerts and triggers
- Syncing Kanban boards with CI/CD pipelines
- Integrating with Confluence or Notion for documentation
- Migrating from Scrum or Kanban to Scrumban without downtime
- Using Power BI or Tableau for advanced reporting
- API integrations for real-time data visibility
- Customising board views for mobile and tablet access
- Ensuring audit trails and compliance logging
Module 12: Scrumban for Different Roles - Scrumban for Product Owners: backlog health and demand shaping
- Scrumban for Scrum Masters: coaching and facilitation
- Scrumban for Team Leads: daily oversight and flow optimisation
- Scrumban for Developers: managing personal WIP and context switching
- Scrumban for QA Engineers: integrating testing into flow
- Scrumban for Managers: oversight without micromanagement
- Scrumban for DevOps: aligning deployments with flow
- Scrumban for Support Teams: managing tickets and SLAs
- Scrumban for Remote and Hybrid Workers
- Scrumban for Contractors and Consultants
Module 13: Real-World Implementation Projects - Project 1: Redesigning an existing Scrum team’s workflow
- Project 2: Converting a Kanban team to hybrid Scrumban
- Project 3: Implementing Scrumban in a maintenance-heavy environment
- Project 4: Optimising a cross-functional delivery pipeline
- Project 5: Building a board for incident and change management
- Project 6: Forecasting delivery for a major stakeholder request
- Project 7: Reducing lead time in a regulated software team
- Project 8: Handling unplanned work without disrupting flow
- Project 9: Aligning multiple vendor teams on one workflow
- Project 10: Presenting Scrumban results to senior leadership
Module 14: Certification & Next Steps - Completing the final assessment: hybrid workflow design
- Submitting your implementation case study for review
- Receiving your Certificate of Completion from The Art of Service
- Adding your credential to LinkedIn and professional profiles
- Accessing the alumni community for ongoing support
- Joining exclusive forums and case study libraries
- Preparing for advanced Agile certifications (PMI-ACP, SAFe, etc.)
- Developing a personal roadmap for continued mastery
- Using Scrumban as a foundation for organisational influence
- Becoming a recognised hybrid agility practitioner in your field
- Tailoring daily stand-ups for hybrid workflows
- Conducting flow-based retrospectives
- Running replenishment meetings to prioritise incoming work
- Sprint reviews with stakeholders in a flow context
- Managing product reviews without fixed sprints
- Timeboxing ceremonies without sacrificing flow
- Facilitation techniques for distributed teams
- Using feedback loops to refine policies
- Facilitating escalation resolution meetings
- Measuring ceremony effectiveness and reducing waste
Module 8: Scaling Scrumban Across Teams - Defining a common visual language across multiple teams
- Coordinating dependencies using Scrum of Scrums or Kanban syncs
- Aligning priorities across business units and functions
- Designing inter-team escalation pathways
- Standardising metrics without imposing rigidity
- Managing shared resources and cross-functional bottlenecks
- Integrating Scrumban with SAFe, LeSS, or other frameworks
- Running network-level retrospectives
- Creating a Centre of Excellence for hybrid practices
- Developing internal champions and change agents
Module 9: Change Management & Adoption Strategy - Overcoming resistance to process change
- Communicating benefits in language leadership understands
- Using small wins to build momentum
- Gamifying adoption to increase engagement
- Running process improvement workshops
- Addressing fear of transparency and performance scrutiny
- Creating a feedback loop for continuous refinement
- Using peer influence to spread adoption
- Building organisational memory for process knowledge
- Measuring adoption maturity with a hybrid agility index
Module 10: Advanced Scrumban Techniques - Integrating risk-based workflows into the board
- Using classes of service for prioritisation and SLAs
- Forecasting with probabilistic models and confidence intervals
- Applying Systems Thinking to workflow design
- Optimising for value delivery, not velocity
- Managing multi-track workflows (features, bugs, incidents)
- Integrating security and compliance gates into flow
- Using pause flags and yellow states for risk management
- Designing feedback mechanisms into each workflow stage
- Preventing overloading through intake capacity checks
Module 11: Tooling & Integration Ecosystems - Selecting tools based on team size and complexity
- Configuring Jira for Scrumban: workflows, filters, dashboards
- Setting up automated WIP alerts and triggers
- Syncing Kanban boards with CI/CD pipelines
- Integrating with Confluence or Notion for documentation
- Migrating from Scrum or Kanban to Scrumban without downtime
- Using Power BI or Tableau for advanced reporting
- API integrations for real-time data visibility
- Customising board views for mobile and tablet access
- Ensuring audit trails and compliance logging
Module 12: Scrumban for Different Roles - Scrumban for Product Owners: backlog health and demand shaping
- Scrumban for Scrum Masters: coaching and facilitation
- Scrumban for Team Leads: daily oversight and flow optimisation
- Scrumban for Developers: managing personal WIP and context switching
- Scrumban for QA Engineers: integrating testing into flow
- Scrumban for Managers: oversight without micromanagement
- Scrumban for DevOps: aligning deployments with flow
- Scrumban for Support Teams: managing tickets and SLAs
- Scrumban for Remote and Hybrid Workers
- Scrumban for Contractors and Consultants
Module 13: Real-World Implementation Projects - Project 1: Redesigning an existing Scrum team’s workflow
- Project 2: Converting a Kanban team to hybrid Scrumban
- Project 3: Implementing Scrumban in a maintenance-heavy environment
- Project 4: Optimising a cross-functional delivery pipeline
- Project 5: Building a board for incident and change management
- Project 6: Forecasting delivery for a major stakeholder request
- Project 7: Reducing lead time in a regulated software team
- Project 8: Handling unplanned work without disrupting flow
- Project 9: Aligning multiple vendor teams on one workflow
- Project 10: Presenting Scrumban results to senior leadership
Module 14: Certification & Next Steps - Completing the final assessment: hybrid workflow design
- Submitting your implementation case study for review
- Receiving your Certificate of Completion from The Art of Service
- Adding your credential to LinkedIn and professional profiles
- Accessing the alumni community for ongoing support
- Joining exclusive forums and case study libraries
- Preparing for advanced Agile certifications (PMI-ACP, SAFe, etc.)
- Developing a personal roadmap for continued mastery
- Using Scrumban as a foundation for organisational influence
- Becoming a recognised hybrid agility practitioner in your field
- Overcoming resistance to process change
- Communicating benefits in language leadership understands
- Using small wins to build momentum
- Gamifying adoption to increase engagement
- Running process improvement workshops
- Addressing fear of transparency and performance scrutiny
- Creating a feedback loop for continuous refinement
- Using peer influence to spread adoption
- Building organisational memory for process knowledge
- Measuring adoption maturity with a hybrid agility index
Module 10: Advanced Scrumban Techniques - Integrating risk-based workflows into the board
- Using classes of service for prioritisation and SLAs
- Forecasting with probabilistic models and confidence intervals
- Applying Systems Thinking to workflow design
- Optimising for value delivery, not velocity
- Managing multi-track workflows (features, bugs, incidents)
- Integrating security and compliance gates into flow
- Using pause flags and yellow states for risk management
- Designing feedback mechanisms into each workflow stage
- Preventing overloading through intake capacity checks
Module 11: Tooling & Integration Ecosystems - Selecting tools based on team size and complexity
- Configuring Jira for Scrumban: workflows, filters, dashboards
- Setting up automated WIP alerts and triggers
- Syncing Kanban boards with CI/CD pipelines
- Integrating with Confluence or Notion for documentation
- Migrating from Scrum or Kanban to Scrumban without downtime
- Using Power BI or Tableau for advanced reporting
- API integrations for real-time data visibility
- Customising board views for mobile and tablet access
- Ensuring audit trails and compliance logging
Module 12: Scrumban for Different Roles - Scrumban for Product Owners: backlog health and demand shaping
- Scrumban for Scrum Masters: coaching and facilitation
- Scrumban for Team Leads: daily oversight and flow optimisation
- Scrumban for Developers: managing personal WIP and context switching
- Scrumban for QA Engineers: integrating testing into flow
- Scrumban for Managers: oversight without micromanagement
- Scrumban for DevOps: aligning deployments with flow
- Scrumban for Support Teams: managing tickets and SLAs
- Scrumban for Remote and Hybrid Workers
- Scrumban for Contractors and Consultants
Module 13: Real-World Implementation Projects - Project 1: Redesigning an existing Scrum team’s workflow
- Project 2: Converting a Kanban team to hybrid Scrumban
- Project 3: Implementing Scrumban in a maintenance-heavy environment
- Project 4: Optimising a cross-functional delivery pipeline
- Project 5: Building a board for incident and change management
- Project 6: Forecasting delivery for a major stakeholder request
- Project 7: Reducing lead time in a regulated software team
- Project 8: Handling unplanned work without disrupting flow
- Project 9: Aligning multiple vendor teams on one workflow
- Project 10: Presenting Scrumban results to senior leadership
Module 14: Certification & Next Steps - Completing the final assessment: hybrid workflow design
- Submitting your implementation case study for review
- Receiving your Certificate of Completion from The Art of Service
- Adding your credential to LinkedIn and professional profiles
- Accessing the alumni community for ongoing support
- Joining exclusive forums and case study libraries
- Preparing for advanced Agile certifications (PMI-ACP, SAFe, etc.)
- Developing a personal roadmap for continued mastery
- Using Scrumban as a foundation for organisational influence
- Becoming a recognised hybrid agility practitioner in your field
- Selecting tools based on team size and complexity
- Configuring Jira for Scrumban: workflows, filters, dashboards
- Setting up automated WIP alerts and triggers
- Syncing Kanban boards with CI/CD pipelines
- Integrating with Confluence or Notion for documentation
- Migrating from Scrum or Kanban to Scrumban without downtime
- Using Power BI or Tableau for advanced reporting
- API integrations for real-time data visibility
- Customising board views for mobile and tablet access
- Ensuring audit trails and compliance logging
Module 12: Scrumban for Different Roles - Scrumban for Product Owners: backlog health and demand shaping
- Scrumban for Scrum Masters: coaching and facilitation
- Scrumban for Team Leads: daily oversight and flow optimisation
- Scrumban for Developers: managing personal WIP and context switching
- Scrumban for QA Engineers: integrating testing into flow
- Scrumban for Managers: oversight without micromanagement
- Scrumban for DevOps: aligning deployments with flow
- Scrumban for Support Teams: managing tickets and SLAs
- Scrumban for Remote and Hybrid Workers
- Scrumban for Contractors and Consultants
Module 13: Real-World Implementation Projects - Project 1: Redesigning an existing Scrum team’s workflow
- Project 2: Converting a Kanban team to hybrid Scrumban
- Project 3: Implementing Scrumban in a maintenance-heavy environment
- Project 4: Optimising a cross-functional delivery pipeline
- Project 5: Building a board for incident and change management
- Project 6: Forecasting delivery for a major stakeholder request
- Project 7: Reducing lead time in a regulated software team
- Project 8: Handling unplanned work without disrupting flow
- Project 9: Aligning multiple vendor teams on one workflow
- Project 10: Presenting Scrumban results to senior leadership
Module 14: Certification & Next Steps - Completing the final assessment: hybrid workflow design
- Submitting your implementation case study for review
- Receiving your Certificate of Completion from The Art of Service
- Adding your credential to LinkedIn and professional profiles
- Accessing the alumni community for ongoing support
- Joining exclusive forums and case study libraries
- Preparing for advanced Agile certifications (PMI-ACP, SAFe, etc.)
- Developing a personal roadmap for continued mastery
- Using Scrumban as a foundation for organisational influence
- Becoming a recognised hybrid agility practitioner in your field
- Project 1: Redesigning an existing Scrum team’s workflow
- Project 2: Converting a Kanban team to hybrid Scrumban
- Project 3: Implementing Scrumban in a maintenance-heavy environment
- Project 4: Optimising a cross-functional delivery pipeline
- Project 5: Building a board for incident and change management
- Project 6: Forecasting delivery for a major stakeholder request
- Project 7: Reducing lead time in a regulated software team
- Project 8: Handling unplanned work without disrupting flow
- Project 9: Aligning multiple vendor teams on one workflow
- Project 10: Presenting Scrumban results to senior leadership